1st Call Gas Services Limited

Both the person who came to assess the work and give a quote, and the plumber who came to do the job, turned up promptly. The assessment was clearly explained, and the quote arrived quickly. The plumber did a great job, was happy to explain what he was doing and why. Completed the job, fixed the problems, and left the place clean and tidy. The fee was as quoted. Highly recommended.

After 14yrs needed a new boiler. 1st Call Gas were recommended by a friend. Their communication has been excellent, they gave honest sound advice. Very fair, transparent and honest people and company. From initial visit, quote, dealing with any enquires, fitting they took great care. The fitter was polite, Friendly, right on time and very tidy. Attention to customer care and high standards. Recommend them to everyone. Top Company. 👍

Replacement of extremely old boiler at my Fathers with new combi which included new piping and relocation of boiler. 1st Call Gas did everything they said they would. Came on time, all work done in 2 days as stated. Cleared all mess and waste. Definitely recommend.

We originally were booked for Thursday 19/11 but they called and asked if they could come on 14/11 between 9-12. We were happy with that. We received a call 20 minutes prior to them turning up. When the engineer turned up he had a mask on plus coverings for his shoes. The service took around 35-40 minutes. I paid with a debit card as he had a small card machine with him. He also updated boiler service record. I then received a couple of days later the service report and a receipt. I'm pleased with the service that I get from 1st Call so can recommend them.

New heating thermostat fitted. Prompt, friendly, professional service. Very satisfied with the work. Would definitely use this company again.

We have a somewhat complex piped underfloor heating system and one of the two zones stopped working unless the other zone was working, which was not how it was supposed to work. The first engineer identified the control system as the problem. I was contacted by phone to give a quote, as the parts are rather expensive. Once the parts arrived, I was contacted again to arrange a visit. I already knew Dave, who fitted the new replacement control system, as his firm has done several pieces of work for us. He patiently explained what he was doing as the new and complicated system was fitted. All now works perfectly and indeed better than before. It can sometimes be different to find reliable tradespeople, but ever since we first used them, they have been completely reliable, pleasant and in my view, good value for money.

1st Call Gas Services installed my boiler a few years ago and service it every year. The work is always done efficiently and in a tidy manner. This November, under COVID restrictions, the work was undertaken in a very safe manner. The engineers and the office staff are always friendly and easy to communicate with and ask questions. Feel very comfortable and in good hands with this team.

We had a gas boiler and unvented cylinder serviced. Engineer arrived on time and was professional. I had a number of questions about the system as it was still new to us and he was more than helpful explaining all the different control mechanisms. Compared to other companies we called the quote was reasonably and fairly priced. Great work and great service. Will definitely use again.

Fantastic service from start to completion. Heating broke down during the height of winter and these guys were lifesavers, came straight away and replaced our system in a day. There was minimal mess and we were so impressed with the service we decided to replace/ update our shower system and replace plugs, taps and waste in our bathroom. Very happy.

We have used this company several times previously and found they gave first class service. The service was booked for 8.30 on Friday 28 January 2021. The engineer rang to say he was on his way and arrived some 20 minutes later - right on time. The engineer was careful and considerate and the service was completed with no fuss. Great service - great engineer