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1st Call Gas Services Limited

5.0

260 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

SEPTEMBER 2025

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Heat pumps
    • Battery storage
  • Electricians

Customer reviews

Why you can trust these reviews

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5.0
260 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional & prompt.
Customer Service
Quality
Value
1st call very efficient service. Installed a Combi Boiler, new radiators. Staff very hard working and polite. Did requested work, sometimes not stopping for lunch breaks.
John, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
Highly rated
Customer Service
Quality
Value
Everything was done correctly Daniel never stopped working he cleaned up afterwards. Would recommend 1st call Gas to anyone. Highly rated.
Carol Ann, South Yorkshire Posted on 20/02/2019 , work completed 20/02/2019
My review
Customer Service
Quality
Value
The gas fitter was punctual clean and tidy and worked non-stop until the job was finished. He cleaned up and washed down the patio where he stored his tools etc. I would definitely recommend him and 1st Gas Services to anyone.
Thomas William, South Yorkshire Posted on 25/02/2019 , work completed 25/02/2019
Great Service
Customer Service
Quality
Value
Replaced very old boiler/water cylinder, completed on schedule and budget. They were polite, friendly, hard working. They covered all carpets and areas were they were working, nothing was too much trouble. They have been back since installation to help me use the thermostat. Would definitely recommend.
Customer in South Yorkshire Posted on 04/03/2019 , work completed 21/01/2019
Polite, prompt and professional
Customer Service
Quality
Value
First call gas installed a new boiler for us. Work was done promptly and efficiently. We have also used them for boiler servicing. Recommended.
Elizabeth, South Yorkshire Posted on 21/03/2019 , work completed 21/03/2019
Replace boiler
Customer Service
Quality
Value
Great job . Dave came to assess the work on the Friday and Jamie completed the work on Saturday . Very clean efficient and polite workmen. 10 out of 10 Thanks from Chris & Linda
Customer in Derbyshire Posted on 25/03/2019 , work completed 23/03/2019
Prompt and professional
Customer Service
Quality
Value
New boiler fitted, done to agreed schedule and budget. James the fitter arrived on time, he worked continuously both days not shirking at all. He was extremely polite and cleaned up after himself and left my home clean. After care. They came back twice to explain how to regulate heating, no problem to him.
Patricia Anne, South Yorkshire Posted on 27/03/2019 , work completed 27/03/2019
Fantastic service
Customer Service
Quality
Value
From start to finish, fantastic service. Professional, reliable and polite. Would thoroughly recommend 1st call gas.
Nicola, South Yorkshire Posted on 29/03/2019 , work completed 29/03/2019
Pleasant guys
Customer Service
Quality
Value
This was completed as arranged and as expected. All done in 1 day, two hardworking pleasant guys, no mess left. Well done. Will certainly recommend 1st call Gas Services.
Ronald, South Yorkshire Posted on 23/04/2019 , work completed 23/04/2019
1st Call replaced old radiators
Customer Service
Quality
Value
I couldn’t speak too highly of this company. Over the last few years we have used them on three occasions and they have been very efficient work was done to a high standard and all aspects of the work went as smoothly as we could have wished. The engineer was so pleasant and friendly and left the premises very clean and tidy. 5 stars to the company and engineer
Customer in South Yorkshire Posted on 30/05/2019 , work completed 29/05/2019
Excellent, prompt and efficient service
Customer Service
Quality
Value
We experienced a problem with our boiler and the diagnosis suggested that the best option was a new boiler which was fitted in 3 working days time. Also some minor repairs have been carried out promptly and efficiently. We are very grateful for the responsive and reliable service.
Customer in South Yorkshire Posted on 30/05/2019 , work completed 08/05/2019
Professional service with a smile.
Customer Service
Quality
Value
The work was carried out professionally and to schedule. The office staff responded quickly to resolve a small issue, and the heating engineer completed the job to our satisfaction. We would recommend 1st Call Gas to other consumers wanting a boiler installed and other works on they central heating systems.
G, South Yorkshire Posted on 10/06/2019 , work completed 10/06/2019
Very impressed!
Customer Service
Quality
Value
Our first visit from 1st Call was the week before to remove a large radiator that wasn't required anymore and to check on two other radiators that were not working. The engineer was very friendly, polite and worked very quickly. It was no easy task for him to get to the piping under the floor, but he took it all in his stride. We decided to order a new radiator for one of the rooms and the engineer measured up for this. This was ordered very quickly for us after we were given the price first. Very impressed with the quick, effcient sevice and another very friendly engineer. Will definitely use 1st Call again.
Liz Posted on 10/06/2019 , work completed 03/06/2019
Fast & professional
Customer Service
Quality
Value
Called 1st Call out after accidently putting a nail through a pipe. 1st Call engineer Billy came straight out and sorted the problem within half an hour. 1st Call = 1st Class service.
Chris, South Yorkshire Posted on 17/07/2019 , work completed 17/07/2019
New bolier
Customer Service
Quality
Value
No problem
Carl, South Yorkshire Posted on 18/07/2019 , work completed 18/07/2019
Good job done to time and budget
Customer Service
Quality
Value
The boiler fitters were efficient courteous and very tidy. The work was done on the days agreed and the price was very competitive. Will be using this company for our annual service.
Customer in South Yorkshire Posted on 07/08/2019 , work completed 17/07/2019
Professional company
Customer Service
Quality
Value
Everyone at 1st call that I came into contact with was friendly and professional. The work was done on time and to a high standard. I have now signed up to a service contract with the company.
Jane, South Yorkshire Posted on 09/08/2019 , work completed 09/08/2019
New Boiler
Customer Service
Quality
Value
Good quote, work done professionally. Would use again.
Chris, South Yorkshire Posted on 27/08/2019 , work completed 27/08/2019
Efficient boiler and plumbing service
Customer Service
Quality
Value
Having had a new boiler installed two years ago, and with many residual problems left unsolved, I decided to look for a local gas heating company. I called 1st Call Gas Services Limited and was left with with a good feeling with the Reception Staff. I have now used this Company on three occasions and it was like a breath of fresh air. I commissioned the company to replace a defective thermostat, service the boiler, and to resolve noisy pipework. Their engineers carried out the work with great efficiency and resolved these defects. The engineers, without naming them, completed the work, were friendly, helpful and kept me informed on progress. There is clearly an effective teamwork in place from the front office through to engineers and communications within the company are clear. I have no hesitation in using the company again and would recommend them to others.
Alan Walters, South Yorkshire Posted on 28/08/2019 , work completed 05/08/2019
Very prompt and professional.
Customer Service
Quality
Value
They worked very hard, came early and finished on their stated time and tidied up everywhere! The budget was spot on. Quite impressed and very pleased with everything.
Josephine, Derbyshire Posted on 30/08/2019 , work completed 30/08/2019
Very impressed.
Customer Service
Quality
Value
Very impressed regarding punctuality and clarity of explanation of work to be done. Good work ethic and friendly team.
Susan, Derbyshire Posted on 02/09/2019 , work completed 02/09/2019
Fast reliable service
Customer Service
Quality
Value
Contacted 1st Call originally to service our boiler and gas fire. Found out we needed a new boiler as original one was unsafe and we had our new boiler fitted and working in 3 days, great service, much appreciated. Both Gary and Jamie were very efficient, knowledgeable, punctual and tidy. Highly recommended.
Customer Posted on 10/10/2019 , work completed 23/09/2019
Boiler service
Customer Service
Quality
Value
Engineer arrived within time slot agreed and carried out the job professionally and thoroughly as well as giving a full explanation of the work undertaken. No problems at all and will definitely use this company again in the future.
Customer in South Yorkshire Posted on 25/10/2019 , work completed 25/10/2019
Great service and quality installation
Customer Service
Quality
Value
Received a very competitive quote from Dave who had a thorough understanding of my requirements in a new boiler. Fitters turned up on time, were polite, friendly and very efficient. Work was completed to a high standard in a shorter time frame than anticipated. Would definitely use again.
Customer in South Yorkshire Posted on 31/10/2019 , work completed 28/10/2019
Boiler service
Customer Service
Quality
Value
This was our usual annual service by 1st Call Gas Services Ltd. Arrived on time, boiler service completed without any problems. The engineer, Gary Boot was very efficient, explained what he was doing and advised that we would need new seals on our next service. Gary was very professional and courteous.
Customer in South Yorkshire Posted on 08/11/2019 , work completed 07/11/2019