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Trusted Traders

1st Call Gas Services Limited

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4.9

85 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom design services
  • Gas installers

  • More Services

    • commercial services
    • commercial repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
85 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Very prompt arrived within about an hour of first calling
Customer Service
Quality
Value
Very efficient, polite and cheerful. I have used first gas before and have always found them excellent.
Neil in South Yorkshire Posted on 14/04/2021 , work completed 14/04/2021
Very Happy
Customer Service
Quality
Value
Wasn't present myself when work carried out but heard no complaints. Did what they said they'd do at the price quoted. Responsive and courteous.
Simon in South Yorkshire Posted on 13/04/2021 , work completed 10/03/2021
Very efficient service. Friendly and polite chap.
Customer Service
Quality
Value
We are so pleased with the service your company offers. Our boiler stopped working at Christmas and one of your chaps came out on Christmas Eve and again on Boxing day. Absolutely efficient and worth every penny of what we pay on a monthly basis.
Customer in Derbyshire Posted on 16/03/2021 , work completed 15/03/2021
Quick and helpful
Customer Service
Quality
Value
Very accommodating on the phone to fix suitable appointment Efficient service from Gary and he was happy to go back to the van to fetch his mask, sanitise his hands and fetch his own pen to sign the documents.
Customer in South Yorkshire Posted on 04/03/2021 , work completed 02/03/2021
Excellent service from 1st Call Gas
Customer Service
Quality
Value
We had excellent service from 1st Call Gas when replacing our old boiler last November, from Leon's initial visit to prepare an estimate and talk through our numerous queries to the installation itself. The fitters (Billy and Kyle) were great - punctual, efficient, very friendly, hardworking and tidy. The boiler has been installed now for three months and is working really well and efficiently. We've definitely used less gas compared to this time last year (despite being at home with the heat on a lot more because of Covid restrictions). Would highly recommend 1st Call Gas.
Customer in Derbyshire Posted on 03/03/2021 , work completed 24/11/2020
Boiler service
Customer Service
Quality
Value
I used this company a year ago to fit me my new boiler and they did excellent work. I have just had them out to do me the first service and the guy who came was great did everything he was supposed to and was friendly he also left everything clean and tidy when he left. i would recommend this company to anyone and I will continue to use them for all my future boiler services thank you
Shaun in South Yorkshire Posted on 17/02/2021 , work completed 16/02/2021
New boiler installation
Customer Service
Quality
Value
I had a new boiler installed and three blocked radiators cleared. When I called and explained my situation,1st Call Gas came out the following day to give me an estimate. They were extremely helpful and gave me options to save money where I could. The work was started first thing the following week and completed on time as promised. 1st Call Gas were punctual, helpful and efficient and charged the agreed amount. Everything is now working well and I would definitely recommend them.
Customer in South Yorkshire Posted on 15/02/2021 , work completed 12/02/2021
Service central heating boiler
Customer Service
Quality
Value
We have used this company several times previously and found they gave first class service. The service was booked for 8.30 on Friday 28 January 2021. The engineer rang to say he was on his way and arrived some 20 minutes later - right on time. The engineer was careful and considerate and the service was completed with no fuss. Great service - great engineer
Customer in Derbyshire Posted on 28/01/2021 , work completed 28/01/2021
New combi boiler fitted, new bath shower mixer tap, new basin taps.
Fantastic service from start to completion. Heating broke down during the height of winter and these guys were lifesavers, came straight away and replaced our system in a day. There was minimal mess and we were so impressed with the service we decided to replace/ update our shower system and replace plugs, taps and waste in our bathroom. Very happy.
Customer in South Yorkshire Posted on 26/01/2021 (Reviewer did not use service)
Excellent work at competitive price
Customer Service
Quality
Value
We had a gas boiler and unvented cylinder serviced. Engineer arrived on time and was professional. I had a number of questions about the system as it was still new to us and he was more than helpful explaining all the different control mechanisms. Compared to other companies we called the quote was reasonably and fairly priced. Great work and great service. Will definitely use again.
Customer in Sheffield Posted on 16/12/2020 , work completed 09/12/2020
Great work, friendly team
Customer Service
Quality
Value
1st Call Gas Services installed my boiler a few years ago and service it every year. The work is always done efficiently and in a tidy manner. This November, under COVID restrictions, the work was undertaken in a very safe manner. The engineers and the office staff are always friendly and easy to communicate with and ask questions. Feel very comfortable and in good hands with this team.
Customer in South Yorkshire Posted on 02/12/2020 , work completed 10/11/2020
Underfloor heating sorted !
Customer Service
Quality
Value
We have a somewhat complex piped underfloor heating system and one of the two zones stopped working unless the other zone was working, which was not how it was supposed to work. The first engineer identified the control system as the problem. I was contacted by phone to give a quote, as the parts are rather expensive. Once the parts arrived, I was contacted again to arrange a visit. I already knew Dave, who fitted the new replacement control system, as his firm has done several pieces of work for us. He patiently explained what he was doing as the new and complicated system was fitted. All now works perfectly and indeed better than before. It can sometimes be different to find reliable tradespeople, but ever since we first used them, they have been completely reliable, pleasant and in my view, good value for money.
Customer in South Yorkshire Posted on 20/11/2020 , work completed 13/11/2020
Heating Thermostat
Customer Service
Quality
Value
New heating thermostat fitted. Prompt, friendly, professional service. Very satisfied with the work. Would definitely use this company again.
Customer in South Yorkshire Posted on 19/11/2020 , work completed 09/11/2020
Excellent service
Customer Service
Quality
Value
We originally were booked for Thursday 19/11 but they called and asked if they could come on 14/11 between 9-12. We were happy with that. We received a call 20 minutes prior to them turning up. When the engineer turned up he had a mask on plus coverings for his shoes. The service took around 35-40 minutes. I paid with a debit card as he had a small card machine with him. He also updated boiler service record. I then received a couple of days later the service report and a receipt. I'm pleased with the service that I get from 1st Call so can recommend them.
Keith in South Yorkshire Posted on 17/11/2020 , work completed 14/11/2020
Great job, minimum of fuss
Customer Service
Quality
Value
Replacement of extremely old boiler at my Fathers with new combi which included new piping and relocation of boiler. 1st Call Gas did everything they said they would. Came on time, all work done in 2 days as stated. Cleared all mess and waste. Definitely recommend.
Paul Posted on 05/11/2020 , work completed 24/09/2020
Highly recommend 1st Call Gas
Customer Service
Quality
Value
After 14yrs needed a new boiler. 1st Call Gas were recommended by a friend. Their communication has been excellent, they gave honest sound advice. Very fair, transparent and honest people and company. From initial visit, quote, dealing with any enquires, fitting they took great care. The fitter was polite, Friendly, right on time and very tidy. Attention to customer care and high standards. Recommend them to everyone. Top Company. 👍
Customer in South Yorkshire Posted on 17/09/2020 , work completed 15/09/2020
Great service
Customer Service
Quality
Value
Both the person who came to assess the work and give a quote, and the plumber who came to do the job, turned up promptly. The assessment was clearly explained, and the quote arrived quickly. The plumber did a great job, was happy to explain what he was doing and why. Completed the job, fixed the problems, and left the place clean and tidy. The fee was as quoted. Highly recommended.
Customer in South Yorkshire Posted on 16/09/2020 , work completed 04/08/2020
Excellent service
Customer Service
Quality
Value
I'm very pleased and impressed with the efficiency and professionalism of 1st Call Gas. They dealt with a difficult pipework problem, creatively and conscientiously, to get my central heating system working again. They also cleaned up thoroughly afterwards. I wouldn't hesitate to recommend them.
Customer in South Yorkshire Posted on 02/09/2020 , work completed 27/08/2020
Thoroughly professional installation
Customer Service
Quality
Value
Throughout the process Dave has been a very good communicator. He visited us to look at the site and to quote for new boilers and produced quotes by return, just before the Covid-19 lockdown. It was agreed that we would have a new boiler, but only when we were comfortable to have installer/s in the house. They were never 'pushy', which impressed me. We called the company in August to say 'go ahead' and the new 'Ideal' boiler was installed within a few dates. Currently it is purring like a dream and we are very pleased with the all round professional experience to date.
Customer in Derbyshire Posted on 01/09/2020 , work completed 13/08/2020
Good work, friendly and fast
Customer Service
Quality
Value
I had to replace my old boiler. 1st Call Gas sent a friendly and well-informed staff member to my house about a day after my first contact. He explained options to me and sent quotes promptly. Work was carried out one day after I confirmed and completed in a day. Fee was reasonable and slightly cheaper than budgeted because we got lucky with a flue pipe. No fuss, no mess, very professional. Follow up call received to check that I'm happy with the work. Documentation in order. Great service, thank you.
Customer in Derbyshire Posted on 20/08/2020 , work completed 18/08/2020
1st Call Gas
Customer Service
Quality
Value
Quick friendly and efficient service from local company. Service contract excellent value.Installed my system 8 years ago never had any issues.
Customer in South Yorkshire Posted on 19/08/2020 , work completed 19/08/2020
Excellent service
Customer Service
Quality
Value
I originally had a new boiler fitted & supplied by 1st Call gas services 1 year ago. I have just had the yearly service done, I can honestly say this company are super-efficient and very professional, Boiler fitting was done very smoothly plus I got a service reminder and this was completed very efficiently, 1st Call are very reasonably priced and the service is excellent, Thank you
Customer in South Yorkshire Posted on 11/07/2020 , work completed 02/07/2020
Reliable, efficient service
Customer Service
Quality
Value
1st Call are an honest, reliable and efficient company to deal with. They turn up on time and are flexible with appointment times. They have done a full range of jobs for me, ranging from installing a new boiler and heating system to annual checks of my gas appliances. On their most recent visit they plumbed in a new gas hob as well as a standard boiler service. I can recommend them without reservation.
Sue Posted on 07/07/2020 , work completed 24/06/2020
Great service
Customer Service
Quality
Value
I have used 1st Call twice for annual service checks to our boiler. They are efficient, very helpful and polite. I would highly recommend them.
Customer in South Yorkshire Posted on 12/06/2020 , work completed 09/06/2020
Central heating boiler
From initial enquiry to completion, the work was all handled professionally and efficiently with no pressure selling. My queries were fully dealt with and despite having the work carried out during lockdown they were clean and followed government guidelines. I wouldn't hesitate to recommend 1st Call for standard of work and price.
Customer in South Yorkshire Posted on 29/05/2020 (Reviewer did not use service)
Boiler service
Customer Service
Quality
Value
1st Call were recommended to me several years ago. Fitted a new boiler and have serviced it every year since.Have had several other jobs done and have always found engineers prompt ,efficient and reliable.
Customer in Derbyshire Posted on 02/05/2020 , work completed 30/04/2020
Satisfied
Customer Service
Quality
Value
Despite office being closed I received a prompt phone call in reply to my email enquiry. Engineer arrived when expected, and phoned first to let me know arrival time. He observed all current coronavirus precautions. It was a boiler service, so I assume was carried out properly.
Customer in South Yorkshire Posted on 24/04/2020 , work completed 23/04/2020
1st Call Gas provide 1st class service
Customer Service
Quality
Value
I can always rely on 1st Call gas. I own 2 rented properties and they carry out the annual gas safety checks and services on both boilers. Dave & Hayley are very helpful when I need to call him with any problems I have with the appliances and his engineers are very professional, especially Gary Boot who has undertaken the last few jobs at the properties. I would definitely recommend them.
Customer in Derbyshire Posted on 14/04/2020 , work completed 08/04/2020
The most thorough service we have ever had.
Customer Service
Quality
Value
We had 1st Call Gas install the boiler a year ago. We had previously had a service contract with another company but grew dissatisfied with their performance. This was therefore the first time we had had 1st Call carry out a service. Arrived promptly at the stated time (having telephoned beforehand) Gary then carried out the most thorough service we have ever received. Went far beyond anything we had had done prviously. Explained all he was doing and why. Answered all our questions satisfactorily. Insisted on clearing up the small amount of mess created himself. On this showing we are very impressed and would certainly recommend them.
Customer in Derbyshire Posted on 29/03/2020 , work completed 19/03/2020
Would recommend 1st Call Gas Services without hesitation
Customer Service
Quality
Value
So I was looking at replacing a 10+ year old boiler in the house. Always been a bit flakey but never not been able to have heating and hot water, just a bit temperamental at times. That being said it must have took offence at this because no sooner had I put a request in for a quote it died the following day completely! The company representative called me on the phone same day, and came out the evening after as planned to discuss. He explained in detail the process and possible issues for me to consider (Gas pipe run length/bends/width of pipe etc). No pressure, super competitive on pricing and managed to get an install 2 days earlier by speaking to another customer (who's boiler wasn't dead who was willing to swap days) and I had everything back in good time. Good aftercare, good on site installation and couldn't be happier. It's worth mentioning though that the company were willing to supply electric heaters if I wasn't able to get an install earlier than agreed which was a nice touch. The installer was a genuine guy who had great customer service, and left the house in a clean and tidy state, did a really clean job and nothing was left behind for me to deal with. Some of the pipe work was boxed in also behind tiles and we expected it to be OK and it was. Seems we both measured well! Wireless app thing was installed and having this shown to me on the initial meeting swung the add on and again this was really well priced. 100% recommended.
Customer in South Yorkshire Posted on 23/02/2020 , work completed 05/02/2020
Fantastic response and replacement boiler
Customer Service
Quality
Value
Our 14 year old boiler was not working. I called 1st call gas and they came early next day.(Friday) I was astonished to hear it was not economical to repair and a replacement boiler would be more sensible. I was originally offered the next Monday for the work to be done which I was happy with. I then got a call late Friday pm asking if it was possible to start the work then. It was and got my new boiler fitted the same day that my old one was inspected. All old boiler parts removed and everything tidied up.What a fabulous service.
Customer in South Yorkshire Posted on 20/02/2020 , work completed 14/02/2020
New boiler installed
Customer Service
Quality
Value
I had a boiler that was at least 20 years old that was beyond tired, I decided it was time for a new Combi boiler after having the hot water tank use up all the room in the airing cupboard. The only call I made was to 1st call gas, they came straight out and surveyed the house and listened to what I wanted, gave me some different suggestions but didn’t try and push me one way or another, I made the decision and arranged for the fitting. On fitting day the fitters arrived exactly on time and took the time to place dust sheets down to protect the area and took there shoes off to go upstairs until all the sheets were down, the two fit days went smoothly with the team being very polite and cleaned up everything before they left each night. Overall the team at 1st call gas has done an amazing job for me and I am more than happy to recommend them to anyone, In fact my sister will be in touch soon, thanks again to David and all the team.
Customer in South Yorkshire Posted on 14/02/2020 , work completed 12/02/2020
Bathroom sink pipe work
Customer Service
Quality
Value
We thought we had cleared ourselves the pipe blockage so hired 1st Gas Call to just refit the pipe work we had taken apart. Your guy did an excellent job re fitting the awkward sink pipe work but then saw the drainage pipe was still blocked. It was good he did this final check and even better that he quickly located the blockage and fully resolved this - it took a little longer but my son now has bathroom wash facilities back. Yippee.
Customer in South Yorkshire Posted on 30/01/2020 , work completed 23/01/2020
Friendly, helpful and knowledgeable service.
Customer Service
Quality
Value
Carried out the installation of a new combi boiler last year and now completed first anniversary landlord's safety check and certification. All done skillfully and efficiently according to programme and budget. Couldn't be happier. Highly recommended.
Customer in Derbyshire Posted on 27/01/2020 , work completed 14/01/2020
Professional and efficient service
Customer Service
Quality
Value
1st Call Gas came out to service my boiler and I couldn't be happier with the quality of the service and the professionalism shown by their experienced gas engineer. He was neat and tidy whilst doing his work and even talked me through exactly what he was doing and why it needed doing. Basically, the whole experience was faultless. If you live in and around Sheffield, I highly recommend 1st Call Gas.
Customer in South Yorkshire Posted on 20/01/2020 , work completed 29/11/2019
Awesome service
Customer Service
Quality
Value
Really happy with 1st Call and will continue to use them for anything heating-related. They installed a new boiler for us. Their quote was delivered quickly and the work they carried out is great - very near pipework too. They were polite, professional and worked very hard on-site. They were also very accommodating for some last-minute requests I made in terms of moving radiators. Very happy with the service (and boiler) indeed.
Customer in South Yorkshire Posted on 10/12/2019 , work completed 30/10/2019
Excellent Work from a Top Team of Professionals
Customer Service
Quality
Value
From the first phone call to enquire about their services to when they left having finished the work, I can not praise the team highly enough. Prompt, professional, courteous, turned up when they promised and did a fantastic job. Dave and Jamie in particular were first class. They even worked late a couple of days to fix snags, as did Chris the “sparky”. They went the extra mile to ensure we had the central heating system back fully functioning. Despite it taking one more day than we expected, the work came in on budget. The finished pipework, manifolds etc. now look like something out of “the Starship Enterprise”, it’s amazing. I have already told so many friends about how good the service was. I will continue to refer anyone who asks for a quality heating engineer / plumbing service to 1st Call Gas Services. My faith in quality workmanship has been restored. Top Team and I am sure this company will continue to grow in both size and reputation. Thank you guys for a first class job.
Customer in South Yorkshire Posted on 09/12/2019 , work completed 03/12/2019
Boiler service
Customer Service
Quality
Value
This was our usual annual service by 1st Call Gas Services Ltd. Arrived on time, boiler service completed without any problems. The engineer, Gary Boot was very efficient, explained what he was doing and advised that we would need new seals on our next service. Gary was very professional and courteous.
Customer in South Yorkshire Posted on 08/11/2019 , work completed 07/11/2019
Great service and quality installation
Customer Service
Quality
Value
Received a very competitive quote from Dave who had a thorough understanding of my requirements in a new boiler. Fitters turned up on time, were polite, friendly and very efficient. Work was completed to a high standard in a shorter time frame than anticipated. Would definitely use again.
Customer in South Yorkshire Posted on 31/10/2019 , work completed 28/10/2019
Boiler service
Customer Service
Quality
Value
Engineer arrived within time slot agreed and carried out the job professionally and thoroughly as well as giving a full explanation of the work undertaken. No problems at all and will definitely use this company again in the future.
Customer in South Yorkshire Posted on 25/10/2019 , work completed 25/10/2019
Fast reliable service
Customer Service
Quality
Value
Contacted 1st Call originally to service our boiler and gas fire. Found out we needed a new boiler as original one was unsafe and we had our new boiler fitted and working in 3 days, great service, much appreciated. Both Gary and Jamie were very efficient, knowledgeable, punctual and tidy. Highly recommended.
Customer Posted on 10/10/2019 , work completed 23/09/2019
Very impressed.
Customer Service
Quality
Value
Very impressed regarding punctuality and clarity of explanation of work to be done. Good work ethic and friendly team.
Susan, Derbyshire Posted on 02/09/2019 , work completed 02/09/2019
Very prompt and professional.
Customer Service
Quality
Value
They worked very hard, came early and finished on their stated time and tidied up everywhere! The budget was spot on. Quite impressed and very pleased with everything.
Josephine, Derbyshire Posted on 30/08/2019 , work completed 30/08/2019
Efficient boiler and plumbing service
Customer Service
Quality
Value
Having had a new boiler installed two years ago, and with many residual problems left unsolved, I decided to look for a local gas heating company. I called 1st Call Gas Services Limited and was left with with a good feeling with the Reception Staff. I have now used this Company on three occasions and it was like a breath of fresh air. I commissioned the company to replace a defective thermostat, service the boiler, and to resolve noisy pipework. Their engineers carried out the work with great efficiency and resolved these defects. The engineers, without naming them, completed the work, were friendly, helpful and kept me informed on progress. There is clearly an effective teamwork in place from the front office through to engineers and communications within the company are clear. I have no hesitation in using the company again and would recommend them to others.
Alan Walters, South Yorkshire Posted on 28/08/2019 , work completed 05/08/2019
New Boiler
Customer Service
Quality
Value
Good quote, work done professionally. Would use again.
Chris, South Yorkshire Posted on 27/08/2019 , work completed 27/08/2019
Professional company
Customer Service
Quality
Value
Everyone at 1st call that I came into contact with was friendly and professional. The work was done on time and to a high standard. I have now signed up to a service contract with the company.
Jane, South Yorkshire Posted on 09/08/2019 , work completed 09/08/2019
Good job done to time and budget
Customer Service
Quality
Value
The boiler fitters were efficient courteous and very tidy. The work was done on the days agreed and the price was very competitive. Will be using this company for our annual service.
Customer in South Yorkshire Posted on 07/08/2019 , work completed 17/07/2019
New bolier
Customer Service
Quality
Value
No problem
Carl, South Yorkshire Posted on 18/07/2019 , work completed 18/07/2019
Fast & professional
Customer Service
Quality
Value
Called 1st Call out after accidently putting a nail through a pipe. 1st Call engineer Billy came straight out and sorted the problem within half an hour. 1st Call = 1st Class service.
Chris, South Yorkshire Posted on 17/07/2019 , work completed 17/07/2019
Very impressed!
Customer Service
Quality
Value
Our first visit from 1st Call was the week before to remove a large radiator that wasn't required anymore and to check on two other radiators that were not working. The engineer was very friendly, polite and worked very quickly. It was no easy task for him to get to the piping under the floor, but he took it all in his stride. We decided to order a new radiator for one of the rooms and the engineer measured up for this. This was ordered very quickly for us after we were given the price first. Very impressed with the quick, effcient sevice and another very friendly engineer. Will definitely use 1st Call again.
Liz Posted on 10/06/2019 , work completed 03/06/2019
Professional service with a smile.
Customer Service
Quality
Value
The work was carried out professionally and to schedule. The office staff responded quickly to resolve a small issue, and the heating engineer completed the job to our satisfaction. We would recommend 1st Call Gas to other consumers wanting a boiler installed and other works on they central heating systems.
G, South Yorkshire Posted on 10/06/2019 , work completed 10/06/2019
Excellent, prompt and efficient service
Customer Service
Quality
Value
We experienced a problem with our boiler and the diagnosis suggested that the best option was a new boiler which was fitted in 3 working days time. Also some minor repairs have been carried out promptly and efficiently. We are very grateful for the responsive and reliable service.
Customer in South Yorkshire Posted on 30/05/2019 , work completed 08/05/2019
1st Call replaced old radiators
Customer Service
Quality
Value
I couldn’t speak too highly of this company. Over the last few years we have used them on three occasions and they have been very efficient work was done to a high standard and all aspects of the work went as smoothly as we could have wished. The engineer was so pleasant and friendly and left the premises very clean and tidy. 5 stars to the company and engineer
Customer in South Yorkshire Posted on 30/05/2019 , work completed 29/05/2019
Pleasant guys
Customer Service
Quality
Value
This was completed as arranged and as expected. All done in 1 day, two hardworking pleasant guys, no mess left. Well done. Will certainly recommend 1st call Gas Services.
Ronald, South Yorkshire Posted on 23/04/2019 , work completed 23/04/2019
Fantastic service
Customer Service
Quality
Value
From start to finish, fantastic service. Professional, reliable and polite. Would thoroughly recommend 1st call gas.
Nicola, South Yorkshire Posted on 29/03/2019 , work completed 29/03/2019
Prompt and professional
Customer Service
Quality
Value
New boiler fitted, done to agreed schedule and budget. James the fitter arrived on time, he worked continuously both days not shirking at all. He was extremely polite and cleaned up after himself and left my home clean. After care. They came back twice to explain how to regulate heating, no problem to him.
Patricia Anne, South Yorkshire Posted on 27/03/2019 , work completed 27/03/2019
Replace boiler
Customer Service
Quality
Value
Great job . Dave came to assess the work on the Friday and Jamie completed the work on Saturday . Very clean efficient and polite workmen. 10 out of 10 Thanks from Chris & Linda
Customer in Derbyshire Posted on 25/03/2019 , work completed 23/03/2019
Polite, prompt and professional
Customer Service
Quality
Value
First call gas installed a new boiler for us. Work was done promptly and efficiently. We have also used them for boiler servicing. Recommended.
Elizabeth, South Yorkshire Posted on 21/03/2019 , work completed 21/03/2019
Great Service
Customer Service
Quality
Value
Replaced very old boiler/water cylinder, completed on schedule and budget. They were polite, friendly, hard working. They covered all carpets and areas were they were working, nothing was too much trouble. They have been back since installation to help me use the thermostat. Would definitely recommend.
Customer in South Yorkshire Posted on 04/03/2019 , work completed 21/01/2019
My review
Customer Service
Quality
Value
The gas fitter was punctual clean and tidy and worked non-stop until the job was finished. He cleaned up and washed down the patio where he stored his tools etc. I would definitely recommend him and 1st Gas Services to anyone.
Thomas William, South Yorkshire Posted on 25/02/2019 , work completed 25/02/2019
Highly rated
Customer Service
Quality
Value
Everything was done correctly Daniel never stopped working he cleaned up afterwards. Would recommend 1st call Gas to anyone. Highly rated.
Carol Ann, South Yorkshire Posted on 20/02/2019 , work completed 20/02/2019
Professional & prompt.
Customer Service
Quality
Value
1st call very efficient service. Installed a Combi Boiler, new radiators. Staff very hard working and polite. Did requested work, sometimes not stopping for lunch breaks.
John, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
1st Call and 1st Class.
Customer Service
Quality
Value
From the first visit to discuss what was required we were told the type of boiler which would meet all our needs . We were able to have the boiler fitted exactly where we wished . The date and time to suit was no problem. We were given an approximate estimate immediately which was confirmed by phone within 2 Hours.The actual fitters were punctual and very efficient. The first job was to cover all carpets and vulnerable areas. The Replacement wasn't straightforward because it was a back boiler that required removing to be replaced with a combi boiler. But the workmanship was first class and completed to our satisfaction over 2 days. I can certainly recommend 1st Call Gas Services to anyone requiring a 1st class fast efficient service.
Customer in South Yorkshire Posted on 23/01/2019 , work completed 17/01/2019
Great service
Customer Service
Quality
Value
Contacted 1st call gas services with regards a boiler service had a speedy response work was completed to schedule the engineer was very efficient ,competent ,friendly left the site clean and tidy I would highly recommend this company
Customer in South Yorkshire Posted on 18/01/2019 , work completed 17/01/2019
Really friendly
Customer Service
Quality
Value
I have no hesitation in recommending 1st Call. They were professional but really friendly. They completed the work as promised and would definitely use them again.
Ian, Derbyshire Posted on 08/01/2019 , work completed 08/01/2019
Prompt, professional and clean
Customer Service
Quality
Value
Installed new gas boiler, flu, and gas pipe, as agreed. Clean, efficient workers. Helpful with follow up instructions and using system. Honest and reliable company, having used their services for over 10 years.
Barry, South Yorkshire Posted on 07/01/2019 , work completed 07/01/2019
New boiler and radiators
Customer Service
Quality
Value
We first used them 10 years ago and over the years they have consistently provided a high level of workmanship and an excellent service; always prompt, reliable, helpful, polite. So when moving house, valuing their experience and expertise, they were our 1st Call for a replacement heating system. We can recommend them without reservation.
Customer in South Yorkshire Posted on 20/12/2018 , work completed 16/11/2018
Excellent service
Customer Service
Quality
Value
Highly skilled professional workmen. Kept mess to a minimum. An excellent service at a very reasonable price. Delighted with new boiler.
Patricia, South Yorkshire Posted on 07/12/2018 , work completed 07/12/2018
Excellent Service
Customer Service
Quality
Value
Called 1st Call Gas at 2pm on a Friday for boiler breakdown. They got an engineer out within 2 hours and my boiler required a part. The engineer left, picked up the part and had my heating back on by 5pm. Very good service. Thank you.
Bev, South Yorkshire Posted on 16/11/2018 , work completed 16/11/2018
Thanks so much!
Customer Service
Quality
Value
Had a new boiler fitted. Really helpful with the quote and a good quality service throughout. The whole process was painless and everyone involved was really friendly. Definitely a welcome change and we would use them again without a doubt!
Sarah bowles Posted on 06/11/2018 , work completed 06/11/2018
Excellent. True professionals
Customer Service
Quality
Value
I was let down by another heating company and had been without heating or hot water for a week. I rang 1st call on 1/11/2018. They came out on the 2/11/2018 and my boiler was fitted on 05/11/2018. They were courteous, professional and worked all day removing and replacing. As I'd just moved to this property it was all very traumatic to say the least. I will certainly recommend to anyone. They are absolutely fabulous!
Denise, South Yorkshire Posted on 05/11/2018 , work completed 05/11/2018
Great job
Customer Service
Quality
Value
Great job, arrived spot on time. Completed and cleared up in the day. Responded immediately to any emails etc.
Gill, Derbyshire Posted on 02/11/2018 , work completed 02/11/2018
Excellent service
Customer Service
Quality
Value
First class service on a technically challenging job with difficult access and unusual requirements. All on time and on budget.
Adrian, Derbyshire Posted on 02/11/2018 , work completed 02/11/2018
my review
Customer Service
Quality
Value
I had a company last week tell me I needed a new system up to £4,000. so I called this company and the young lad came in and done service and was amazing. This saved me from buying a whole new boiler system cant thank them enough. He was extremely polite and just got on with his job.
Mrs Keith Posted on 06/09/2018 , work completed 06/09/2018
Efficient and Good Quality
Customer Service
Quality
Value
Had a new boiler fitted which from visiting to quote, to install was only one week. The service engineers, were quite young and very courteous. The house was left clean and tidy afterwards. The senior engineer was great and recommended a boiler suitable, taking into account, budget, requirements and so forth. I have no hesitation in recommending them.
Nadine73 Posted on 25/08/2018 , work completed 25/08/2018
On time and well done
Customer Service
Quality
Value
Clean and tidy work. Didn't stop till the job was completed.
Eldon, South Yorkshire Posted on 15/08/2018 , work completed 15/08/2018
Very professional.
Customer Service
Quality
Value
From the estimate to completion of our new boiler, 1st Call were excellent, professional, respectful & efficient. I have no problem with recommending this company.
Karen, South Yorkshire Posted on 13/08/2018 , work completed 13/08/2018
Job well done.
Customer Service
Quality
Value
Efficient service and very helpful. I would highly recommend them. Tidied up after each day. Nothing too much trouble.
Doreen, Derbyshire Posted on 10/08/2018 , work completed 10/08/2018
First class job
Customer Service
Quality
Value
I am pleased to say you did meet our expectations in all aspects of the installation. We would not hesitate to recommend you or use you again ourselves.
Peter, South Yorkshire Posted on 09/08/2018 , work completed 09/08/2018
Professional and communicative
Customer Service
Quality
Value
Being very sceptical about traders I have dealt with in the past. I did research. This company stood out because they communicated, were prompt, did not overwhelm me with lots of paperwork. Answered my questions clearly. Minor admin issue was resolved, efficient, were competitive in their quotation.
Louise, South Yorkshire Posted on 07/08/2018 , work completed 07/08/2018
Highly recommended
Customer Service
Quality
Value
I have no hesitation recommending this company, they arrived promptly on the day and carried out the work in a professional and efficient manner, they also cleaned up everything on completion of the job. I am delighted!
Mandy, South Yorkshire Posted on 26/07/2018 , work completed 26/07/2018
Replacement boiler
Customer Service
Quality
Value
Old boiler replaced with a new boiler. Engineers arrived at 8:00am as arranged and completed the job in the day, finishing at 6:00pm. Very competitive quote, boiler sited where we asked. Clean & tidy job no mess, all old boiler pieces taken away. This was not a straight forward job as the flue is through the roof and we are on the second floor, Even the pipes in the loft space were neat, tidy and secure.
Christopher, South Yorkshire Posted on 03/07/2018 , work completed 03/07/2018
Commercial Project
Customer Service
Quality
Value
Great workmanship from the guys at 1st Call Gas. We have used them on a commercial project in Sheffield town centre. They have carried out all plumbing works from the 1st fix stage right through to completion of a 6 story high student complex. Professional team that know the trade, would highly recommend.
Sophie Gillott Posted on 15/06/2018 , work completed 15/06/2018
Honest, reliable, value for money plumbing company
Customer Service
Quality
Value
Leon and the guys from 1st Call have been servicing my boiler for years but this summer they also installed a new tank and radiators in a new extension we had built. They are always friendly, helpful and prompt and I am pleased with the work they have done.
Which? Trusted Traders Consumer Posted on 17/08/2017 , work completed 17/08/2017
A company you can rely on.
Customer Service
Quality
Value
1st Call have carried out several repairs for the project I work for. We provide semi supported accommodation for vulnerable young women some with children. They have been very accommodating and efficient, their rates are competitive. All the contractors have been pleasant, polite, respectful and reliable.
Which? Trusted Traders Consumer Posted on 24/07/2017 , work completed 24/07/2017
First class
Customer Service
Quality
Value
Excellent advice given and from inception to completion a first class job by professional staff. Highly recommended company.
Ian, South Yorkshire Posted on 22/05/2017 , work completed 22/05/2017
Expect a first class service from a family of heating engineers.
Customer Service
Quality
Value
This company has a very long family history of being in the heating industry. I have been fortunate to have used them to install and commission quite a number of new boilers, carry out repairs on old boilers, carry out regular maintenance and issue gas safety certificates. They are up to date with all current legislation and take their well-earnt reputation seriously. I highly recommend them because the family has? a lifetime of experience and knowledge passed down through the years. They always arrive on time, on the correct day and have never let me down over the years I have been a customer.
Which? Trusted Traders Consumer Posted on 01/05/2017 , work completed 01/05/2017