1st Call Gas Services Limited

Work carried out by Billy and Joel Excellent guys very helpful never stopped working cleaned up when they had finished very polite and courteous

Quick response and excellent job done. The engineer came at time agreed, diagnosed the fault and repaired it within the 1 hour call out time. Also checked boiler function fully.

Excellent service. Reliable and explained everything during the gas service. First class service and reasonably priced.

As usual the engineer turned up on the date and time agreed, completed the work with a minimum of fuss. Left everything clean and tidy and used protective shoes every time came into the house. I would highly recommend 1st Call Gas Services.

work was finished in 1 day and to budget as agreed. heating engineers and electrician arrived on time, and knew exactly what was required. All were helpful, tidy and polite. Everything was fully checked and new controls were fully explained. Later the same day a hot water mixer tap would not turn off, probably due to the increased water pressure, I rang their emergency number and was given instructions to isolate the tap. The next day a plumber arrived and quickly fitted a new mixer tap. I can recommend this company.

1st Call Services Ltd, installed and commissioned boiler under ECO4 Government Scheme for my Father & Mother in Law. Company agreed to install specific boiler at agreed additional cost. Company called in advance to confirm when Engineer & Electrician would be arriving they also provided name of both the Engineer & Electrician which shows great customer service. Engineer & Electrician arrived at the agreed time an completed the work they were scheduled to completed. Good communications throughout whole engagement and invoice issued promptly after works completed.

I am a longstanding customer of 1st Call and have stayed with them as they are dependable, charge reasonable prices and their engineers are always knowledgeable and friendly. Excellent service and would highly recommend.

Boiler service carried out on time at agreed budget. Clean and tidy, polite and courteous. Good communication before and during the job.

Our boiler and central heating system have been on annual contract with 1stCall since shortly after we moved to this address. The technicians have always arrived in the scheduled time window and are thoughtful and polite as well as competent. On this occasion the job went on slightly longer than usual but that was down to an error on my part, having forgotten to book a routine service last Summer. I had booked this at only a few days' notice so I was pleased that they were able to schedule the work. As luck has it one of the company's technicians was taken ill, which rather messed up their scheduling but I still got a call the day before offering a later time slot (which I took) or another day. Servicing complete and certificte issued giving a clean bll of health, so I'm happy!

My second time using 1st Call Gas and once again I am pleased with their service. Quick to respond to calls, and no long wait for an appointment. The engineer replaced the heating controller and explained its features, and the charges were as quoted and reasonable. I have already recommended them to another family member who is also very happy with thier services.

After deterioration, due to expected wear and tear, my Ideal boiler's external flue terminal guard needed replacing. This was attended to by an Ideal Gas Service's engineer almost immediately, with no problems, in the firm's usual friendly and expert manner. Communication is always perfect.

Always receive efficient and friendly service from the engineer who serviced my boiler , a happy customer , thank you 😊

Provided annual boiler service for reasonable price, easy to arrange appointment at a convenient time as new customer

The engineer rang earlier on the day, due to an appointment cancellation that morning. Asked if he could come that morning instead of after midday, to do my yearly boiler service. After a quick chat and a couple of phone calls, I rang and said he could come sooner. Arrived around 20mins later. Everything was sorted and he was on his way. Gave me the rest of the day to do what I wanted. Highly recommend this company to anyone. Good friendly service from the team arranging the appointments in the office, to the team attending to complete the call out. Certainly give them 5 stars ⭐️⭐️⭐️⭐️⭐️

The boiler engineer arrived on time after a pre-visit call to remind me he was on his way. The work was carried out quickly and efficiently. The Engineer was friendly and sociable. He explained what he had done before he left. We will be booking One Call Gas Engineers back next year.

1st call gas refitted all the radiators in my entire house in a really fast and efficient way, they cleaned everything up nicely, only the marks on the wallpaper where radiators were removed indicated they had ever been there! They gave great advice on correct size and positioning of the new radiators. It all looks fab. Very satisfied.

the engineer rang to say when he was coming.he carried the work out thoroughly explaining what was happening. he had to take some stuff out of the cubby hole and put everythig back in its right place

We really appreciated that Mr. O'Kane's early arrival and efficient work allowed us to go to work on time.

I have used 1st Call for years and they are consistently good. The engineers are on time, knowledgeable and efficient. We had an annual boiler service during which the engineer spotted a hairline crack on one of the parts and advised me to ring the manufacturer to get it replaced under warranty. Very satisfied again with the service provided and would not hesitate to recommend.

Efficient and polite, answered questions about a couple of things. Reassured me about the guarantee on boiler. Also was earlier than expected which was helpful. Office staff are always helpful and friendly.

The engineer (David) arrived promptly at the time agreed and rang beforehand to ensure it was still convenient. The service was done efficiently and I was advised what was happening i.e. the heating would be put on. I'm completely happy :)

Very efficient communication with office. Engineer punctual, phoned to confirm arrival time, very professional with excellent customer skills. Felt very confident in outcome of work completed.

Good service. Arrived promptly having phoned beforehand to confirm. Did servicing adequately and informed me of a problem Advised me who to phone and what description of problem to convey.

I cannot recommend them enough. From my initial phone enquiry I received all the informations and advice I required and more together with a full estimate to achieve. On the day of the scheduled work I received a phone call from Kyle saying he was on his way. He arrived on time, with assistant, and completed the work to my expectations and beyond. Thank you to the team.

Your man was very pleasant and got on with the job. He came on time.