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1st Call Gas Services Limited

5.0

259 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

SEPTEMBER 2025

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Heat pumps
    • Battery storage
  • Electricians

Customer reviews

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5.0
259 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Expect a first class service from a family of heating engineers.
Customer Service
Quality
Value
This company has a very long family history of being in the heating industry. I have been fortunate to have used them to install and commission quite a number of new boilers, carry out repairs on old boilers, carry out regular maintenance and issue gas safety certificates. They are up to date with all current legislation and take their well-earnt reputation seriously. I highly recommend them because the family has? a lifetime of experience and knowledge passed down through the years. They always arrive on time, on the correct day and have never let me down over the years I have been a customer.
Which? Trusted Traders Consumer Posted on 01/05/2017 , work completed 01/05/2017
First class
Customer Service
Quality
Value
Excellent advice given and from inception to completion a first class job by professional staff. Highly recommended company.
Ian, South Yorkshire Posted on 22/05/2017 , work completed 22/05/2017
A company you can rely on.
Customer Service
Quality
Value
1st Call have carried out several repairs for the project I work for. We provide semi supported accommodation for vulnerable young women some with children. They have been very accommodating and efficient, their rates are competitive. All the contractors have been pleasant, polite, respectful and reliable.
Which? Trusted Traders Consumer Posted on 24/07/2017 , work completed 24/07/2017
Honest, reliable, value for money plumbing company
Customer Service
Quality
Value
Leon and the guys from 1st Call have been servicing my boiler for years but this summer they also installed a new tank and radiators in a new extension we had built. They are always friendly, helpful and prompt and I am pleased with the work they have done.
Which? Trusted Traders Consumer Posted on 17/08/2017 , work completed 17/08/2017
Commercial Project
Customer Service
Quality
Value
Great workmanship from the guys at 1st Call Gas. We have used them on a commercial project in Sheffield town centre. They have carried out all plumbing works from the 1st fix stage right through to completion of a 6 story high student complex. Professional team that know the trade, would highly recommend.
Sophie Gillott Posted on 15/06/2018 , work completed 15/06/2018
Replacement boiler
Customer Service
Quality
Value
Old boiler replaced with a new boiler. Engineers arrived at 8:00am as arranged and completed the job in the day, finishing at 6:00pm. Very competitive quote, boiler sited where we asked. Clean & tidy job no mess, all old boiler pieces taken away. This was not a straight forward job as the flue is through the roof and we are on the second floor, Even the pipes in the loft space were neat, tidy and secure.
Christopher, South Yorkshire Posted on 03/07/2018 , work completed 03/07/2018
Highly recommended
Customer Service
Quality
Value
I have no hesitation recommending this company, they arrived promptly on the day and carried out the work in a professional and efficient manner, they also cleaned up everything on completion of the job. I am delighted!
Mandy, South Yorkshire Posted on 26/07/2018 , work completed 26/07/2018
Professional and communicative
Customer Service
Quality
Value
Being very sceptical about traders I have dealt with in the past. I did research. This company stood out because they communicated, were prompt, did not overwhelm me with lots of paperwork. Answered my questions clearly. Minor admin issue was resolved, efficient, were competitive in their quotation.
Louise, South Yorkshire Posted on 07/08/2018 , work completed 07/08/2018
First class job
Customer Service
Quality
Value
I am pleased to say you did meet our expectations in all aspects of the installation. We would not hesitate to recommend you or use you again ourselves.
Peter, South Yorkshire Posted on 09/08/2018 , work completed 09/08/2018
Job well done.
Customer Service
Quality
Value
Efficient service and very helpful. I would highly recommend them. Tidied up after each day. Nothing too much trouble.
Doreen, Derbyshire Posted on 10/08/2018 , work completed 10/08/2018
Very professional.
Customer Service
Quality
Value
From the estimate to completion of our new boiler, 1st Call were excellent, professional, respectful & efficient. I have no problem with recommending this company.
Karen, South Yorkshire Posted on 13/08/2018 , work completed 13/08/2018
On time and well done
Customer Service
Quality
Value
Clean and tidy work. Didn't stop till the job was completed.
Eldon, South Yorkshire Posted on 15/08/2018 , work completed 15/08/2018
Efficient and Good Quality
Customer Service
Quality
Value
Had a new boiler fitted which from visiting to quote, to install was only one week. The service engineers, were quite young and very courteous. The house was left clean and tidy afterwards. The senior engineer was great and recommended a boiler suitable, taking into account, budget, requirements and so forth. I have no hesitation in recommending them.
Nadine73 Posted on 25/08/2018 , work completed 25/08/2018
my review
Customer Service
Quality
Value
I had a company last week tell me I needed a new system up to £4,000. so I called this company and the young lad came in and done service and was amazing. This saved me from buying a whole new boiler system cant thank them enough. He was extremely polite and just got on with his job.
Mrs Keith Posted on 06/09/2018 , work completed 06/09/2018
Excellent service
Customer Service
Quality
Value
First class service on a technically challenging job with difficult access and unusual requirements. All on time and on budget.
Adrian, Derbyshire Posted on 02/11/2018 , work completed 02/11/2018
Great job
Customer Service
Quality
Value
Great job, arrived spot on time. Completed and cleared up in the day. Responded immediately to any emails etc.
Gill, Derbyshire Posted on 02/11/2018 , work completed 02/11/2018
Excellent. True professionals
Customer Service
Quality
Value
I was let down by another heating company and had been without heating or hot water for a week. I rang 1st call on 1/11/2018. They came out on the 2/11/2018 and my boiler was fitted on 05/11/2018. They were courteous, professional and worked all day removing and replacing. As I'd just moved to this property it was all very traumatic to say the least. I will certainly recommend to anyone. They are absolutely fabulous!
Denise, South Yorkshire Posted on 05/11/2018 , work completed 05/11/2018
Thanks so much!
Customer Service
Quality
Value
Had a new boiler fitted. Really helpful with the quote and a good quality service throughout. The whole process was painless and everyone involved was really friendly. Definitely a welcome change and we would use them again without a doubt!
Sarah bowles Posted on 06/11/2018 , work completed 06/11/2018
Excellent Service
Customer Service
Quality
Value
Called 1st Call Gas at 2pm on a Friday for boiler breakdown. They got an engineer out within 2 hours and my boiler required a part. The engineer left, picked up the part and had my heating back on by 5pm. Very good service. Thank you.
Bev, South Yorkshire Posted on 16/11/2018 , work completed 16/11/2018
Excellent service
Customer Service
Quality
Value
Highly skilled professional workmen. Kept mess to a minimum. An excellent service at a very reasonable price. Delighted with new boiler.
Patricia, South Yorkshire Posted on 07/12/2018 , work completed 07/12/2018
New boiler and radiators
Customer Service
Quality
Value
We first used them 10 years ago and over the years they have consistently provided a high level of workmanship and an excellent service; always prompt, reliable, helpful, polite. So when moving house, valuing their experience and expertise, they were our 1st Call for a replacement heating system. We can recommend them without reservation.
Customer in South Yorkshire Posted on 20/12/2018 , work completed 16/11/2018
Prompt, professional and clean
Customer Service
Quality
Value
Installed new gas boiler, flu, and gas pipe, as agreed. Clean, efficient workers. Helpful with follow up instructions and using system. Honest and reliable company, having used their services for over 10 years.
Barry, South Yorkshire Posted on 07/01/2019 , work completed 07/01/2019
Really friendly
Customer Service
Quality
Value
I have no hesitation in recommending 1st Call. They were professional but really friendly. They completed the work as promised and would definitely use them again.
Ian, Derbyshire Posted on 08/01/2019 , work completed 08/01/2019
Great service
Customer Service
Quality
Value
Contacted 1st call gas services with regards a boiler service had a speedy response work was completed to schedule the engineer was very efficient ,competent ,friendly left the site clean and tidy I would highly recommend this company
Customer in South Yorkshire Posted on 18/01/2019 , work completed 17/01/2019
1st Call and 1st Class.
Customer Service
Quality
Value
From the first visit to discuss what was required we were told the type of boiler which would meet all our needs . We were able to have the boiler fitted exactly where we wished . The date and time to suit was no problem. We were given an approximate estimate immediately which was confirmed by phone within 2 Hours.The actual fitters were punctual and very efficient. The first job was to cover all carpets and vulnerable areas. The Replacement wasn't straightforward because it was a back boiler that required removing to be replaced with a combi boiler. But the workmanship was first class and completed to our satisfaction over 2 days. I can certainly recommend 1st Call Gas Services to anyone requiring a 1st class fast efficient service.
Customer in South Yorkshire Posted on 23/01/2019 , work completed 17/01/2019