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Endorsed by Which?
1st Call Services
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.
Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.
Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.
We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.
With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Radiators and central heating
- Immersion Heaters
- Gas emergencies
- Power flushing
- Gas safety testing and inspection
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
More Services
- boiler replacement
- new boiler
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
135 reviews
Recommended
Recommended
by 100% of customers
Sort by
A huge thankyou!
Customer Service
Quality
Value
I would definitely recommend these David and his team. After an emergency phone call on Saturday to David he was quick to advise me on how to stop my mothers boiler from leaking even more through her ceiling, preventing further damage. His team were prompt to come out on Monday and have fixed the problem with a very old boiler, giving both mum and myself peace of mind. Fabulous service, extremely helpful and the guys were very courteous and polite to an upset mum. Thank you once again.
Lynnie
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Cannot recommend the company highly enough. Exceptional service and response times. We first used this plumber after another trader let us down on a gas boiler repair, and were fitted in the same day at short notice. Final work completed for less than original estimate. Impressed by previous experience we recently used Dave again - not in the least disappointed.
RayleighCustomer
, work completed
Recommended
1st class service!!
Customer Service
Quality
Value
After the smooth and timely installation of a Worcester Bosch Greenstar 36 CDi Compact last year, Dave performed the boiler's first annual service today. The process was quick and trouble-free, and very reasonably priced. As usual, Dave was very happy to answer any questions I had, and took the time to remind me about general maintenance tips to keep the boiler running effectively. I would not hesitate to recommend 1st Call to anyone in need of gas, heating or plumbing related work.
Jonathan, Essex
, work completed
Recommended
Friendly, knowledgeable and helpful
Customer Service
Quality
Value
Having read many reviews and looked at various websites I was drawn to 1st Call Services. I gave David a call, he answered promptly, I explained the situation and he came over that same day late in the evening (no doubt after a long day of work) in order to assess the situation as quickly a possible so as to be able to provide a quote for a more efficient (working) boiler. He was very friendly, knowledgeable and helpful throughout. Not only did he assess the situation but he also diagnosed and resolved an issue with the old system. The time and effort that David gave to us that evening is very much appreciated. If you have a problem or are looking to replace your old system do not hesitate to give David a call.
CMR400406788
, work completed
Recommended
Combi boiler replacement
Customer Service
Quality
Value
Tike keeping great. Quality of work excellent. Clean and tidy. Good value for money. Nice guys to have around the house. Worcester Bosch Boiler looks great and we got a 7 year warranty with 1st Call
Eddie, Essex
, work completed
Recommended
Excellent job as normal
Customer Service
Quality
Value
Had fault with boiler and 1st Call fixed it with no cost, due to the fact it had been serviced the week before by them. David and his team have always provided outstanding service on all work for me. Small enough to care but big enough to deal.
David, Essex
, work completed
Recommended
Worcester Bosch Boiler
Customer Service
Quality
Value
Came to our rescue when our old boiler split. First class installation from start to finish.
George, Essex
, work completed
Recommended
Good local trader
Customer Service
Quality
Value
Nice firm to deal with. Fitted a replacement shower, and took the time to explain how the plumbing and heating in our (new)property was set up. All work took place on time and we are happy with what was done. We would use them for future work and servicing.
Sawbeys
, work completed
Recommended
1st class service from 1st call!!
Customer Service
Quality
Value
had my boiler installed few days ago by David and all i can say is i'm very happy with their service,very punctual guided me along when he did the survey and recommended the suitable boiler for my flat,he even came during the night just to see the job..no messing around just to told me his honest opinion on things and we carry on with the installation. He came on time with his pal scotty,the man with so many talents,prepped the the floor with dust sheets and worked throughout the day with added entertainment lol..i would definitely recommend him to all my friends and will call him again to do my yearly service, glad i found a very reliable heating company like 1st call services!!!!
lawrence1978
, work completed
Recommended
excellent service
Customer Service
Quality
Value
I cant fault them. The work was high quality and neat. The blokes were polite , punctual and competent. The price was good and advice was informative.I would recommend 1st call to anyone.
canveyresident
, work completed
Recommended