1st Call Services

As is generally the case when the heating system breaks down, it’s the weekend and it’s cold! We were delighted that David was able to organise a technician (Jason) to attend to our property on the same day and diagnose/rectify the problem, which included collecting spares and returning to the property to complete the repair. Friendly and professional service, I’d thoroughly recommend 1st Call Services.

1st call are probably the most professional and friendly company I have ever come across of late. We had our boiler break down on Boxing day which coincided with the start of the cold spell! David was out to see us pretty much straight away and got a quote to us the next day, we had our new boiler fitted on New Years day! thank you David for coming out during the festive season and looking after us. I would highly recommend this company any day of the week!

We committed to contracting 1st Call Services to fit our new Bosch boiler after speaking to the proprietor, David to discuss options. Our preference was always to support a local company and we were reassured by David’s knowledge and openness in terms of outlining options - this is always reassuring as one doesn’t get the sense that one is hearing a ‘hard sell’ for one particular product. We settled on a Worcester 32CDI and the quote we received was competitive and in line with others secured. Ultimately, our decision to go with 1st Call Services was predicated on trusting David to deliver on his commitment. He did this by arriving on time, fitting the boiler in a very professional manner (some piping required rerooting etc.), and remaining courteous throughout. He also ensured that the area where the boiler was fitted remained tidy and as he had found it prior to fitting. He was supported on the day by a company apprentice whose customer service skills were exemplary. In summary, I’d have no hesitation in recommending David and 1st Call Services.

David’s team are very professional, very polite, very honest, there are no hidden charges - the price quoted was the price paid. David has completed a few different jobs for us in the past at previous properties and so we were very confident that he would do a great job with the removal of our old boiler and replace it with a new, more modern and efficient boiler that was suited to our household. Once again, he hasn’t let us down and we are very pleased with the work. The team arrived promptly, were very friendly, demonstrated everything and cleaned up before they left.

Replaced my boiler and can only say that it was a pleasure to have them in my house, clean on time efficient, worked has a team, job done within allotted time, and a tutorial at the end of the job, and very friendly, would highly recommend them and would definitely use them again and will give them 100% to anyone... On that note my neighbours was very impressed and asked about them Good luck to David & team for the future

Having been recommended to 1st call services, I contacted David to replace a back boiler. He recommended a Worcester Bosch combi boiler. The work was carried out with minimum disruption in one day. David, Scott and Denny were friendly and efficient and left everything clean and tidy. They have just carried out the 1 year service and I am very pleased with their work and would highly recommend them. Very happy to have found 1st call services as they have restored my faith in plumbers.

David, Scott & Denny fitted a replacement boiler and 2 towel radiators. They arrived promptly and worked relentlessly to get all the work done in 1 day, despite having to resolve several unforeseen and time consuming issues - all at the originally quoted (competitive) price! Even though the job took longer than planned, they still took the time to clean/tidy up. Finally, good ‘aftersales’ support via phone, and return visit to address a few niggles. Highly recommended.

We had our boiler replaced on the 19th August. The job was carried out by Scott & Denny of 1st call Services. They arrived early and carried out the job cleanly & efficiently. They were very friendly & explained all the controls when the job was completed. The hot water has a great flow rate & the heating works instantly. I would recommend 1st Call Services for the friendly professional service & great value.