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1st Call Services

5.0

133 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Immersion Heaters
    • Gas emergencies
    • Power flushing
    • Gas safety testing and inspection

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • boiler replacement
    • new boiler

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
Sort by
Boiler & Cylinder Replacement
Customer Service
Quality
Value
First class from start to finish, would recommend them. 5 star work
Paul, Essex Posted on 16/05/2017 , work completed 16/05/2017
Recommended
Reliable, friendly and efficient service
Customer Service
Quality
Value
I have used several plumbers over the years to renew my Central heating system but have to admit that 1st call services have been the best. They are simply everything that you require in a trader. Quality installation, reasonable price and a great team. We had recently moved house and found that we needed a completely new CH system including boiler and radiators. We used Which recommendation for the boiler and David provided good advice for the other items required. David and his team turned up promptly every morning at 8:00am and worked right through the day until 5:00pm at night. They just got on with the task in hand cheerfully and pleasantly. We wanted copper pipes and they were happy to oblige. We have quality workmanship and reduced heating bills. Thank you David and team
hendy.phillip Posted on 24/04/2017 , work completed 24/04/2017
Recommended
New boiler installation
Customer Service
Quality
Value
Needed a new boiler fitted asap. 1st Call Services were recommended. They were efficient and value for money, fast and clean. Would not hesitate to recommend them. Job well done!!!
Brian, Essex Posted on 14/04/2017 , work completed 14/04/2017
Recommended
Boiler Replacement (to Combi) + thermostat
Customer Service
Quality
Value
What can I say; it was an absolute fantastic service provided by 1st Call Services at every step of the process. From the initial survey until the job was completed, David and the team offered a very professional service; offering advice and explanations along the way. When my old boiler decided to die, I did my research and decided I wanted to go for a particular boiler; after talking through with David, he suggested a slightly different model and I am very pleased that not only that I did listen, but David actually suggested the better option. I would highly recommend 1st Call Services if you want an honest service, provided by a professional, friendly and not to forget funny team. :-)
2010-06-08 08:12:22.94 Posted on 20/02/2017 , work completed 20/02/2017
Recommended
Conversion to Worcester Bosch combi
Customer Service
Quality
Value
From initial phone call to the end of the boiler installation, I cannot fault this company.
L, Essex Posted on 16/01/2017 , work completed 16/01/2017
Recommended
Prompt response to problem
Customer Service
Quality
Value
1st call services did a great job replacing our boiler and radiators over a year ago. Noticed a tiny leak on a rad not fitted by 1st call. Called them and they came and fixed the same day! No charge.
Ray, Essex Posted on 12/01/2017 , work completed 12/01/2017
Recommended
Quality and excellent service
Customer Service
Quality
Value
Had a replacement boiler which also needed re-siting along with an extra radiator. Dave, Scott and their apprentice were fantastic. No time wasting. Clean workers, excellent communication to achieve best possible outcome for the re-siting and pipework for new radiator. Miles cheaper than British Gas. Thank you I Love my warm home.
Angela Posted on 22/12/2016 , work completed 22/12/2016
Recommended
First boiler service
Customer Service
Quality
Value
My Worcester Bosch boiler was expertly fitted by the 1st call services team a year ago. The boiler and 1st call are 1st class.
Tony, Essex Posted on 09/12/2016 , work completed 09/12/2016
Recommended
Combi boiler fixed
Customer Service
Quality
Value
Filled us full of confidence. Took call on a Saturday. Sorted and fixed boiler quickly and affordably.
Jean, Essex Posted on 01/11/2016 , work completed 01/11/2016
Recommended
Which? Local Review
Customer Service
Quality
Value
Excellent installation of new boiler, very efficient workforce, clean and tidy. Explained new system very well and at a good price Will use for servicing in future
mims Posted on 21/09/2016 , work completed 21/09/2016
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.