Endorsed by Which?

1st Call Services

5.0

133 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Immersion Heaters
    • Gas emergencies
    • Power flushing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler replacement
    • new boiler

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler service & toilet repair
Customer Service
Quality
Value
David and his team fitted my Worcester Bosh boiler 8 years ago. They have serviced it every year since and I have never had a problem with it. Also found time to fix my toilet quickly and without fuss.
Rose, Essex Posted on 20/09/2016 , work completed 20/09/2016
Which? Local Review
Customer Service
Quality
Value
Having been pleased with the modifications to my heating system made by 1st Call in April, I got them in again when the boiler was due for a service. They found that the condensate trap had over an inch of sediment in it which they cleaned out. It had obviously never been cleaned in any of the previous services by other companies. I will be using 1st Call again for next year's service.
Geoff, Rayleigh Posted on 16/09/2016 , work completed 16/09/2016
Fast & Efficient
Customer Service
Quality
Value
1 week after boiler fitted, everything working well. Installation was done quickly, cleanly and all old equipment removed. Very happy with the work done and the explanation of the new system. Would recommend and will have them to service system in the future.
Happy Customer Posted on 15/09/2016 , work completed 15/09/2016
Fit Magnaclean & Service Boiler
Customer Service
Quality
Value
Great service as always from 1st call services.
Derek, Essex Posted on 01/08/2016 , work completed 01/08/2016
Annual boiler service
Customer Service
Quality
Value
Boiler fitted 8 years ago by 1st Call Services. Has never skipped a beat. Great boiler (Worcester Bosch) and installer.
Brian, Essex Posted on 25/07/2016 , work completed 25/07/2016
Annual Boiler Service
Customer Service
Quality
Value
Turned up within the half hour time slot agreed. Boiler thoroughly serviced. Polite, clean and professional as always.
Colin, Essex Posted on 11/07/2016 , work completed 11/07/2016
1st Boiler service
Customer Service
Quality
Value
Boiler fitted 1 year ago by 1st call services. Very professional and responsive company to deal with.
Laura, Essex Posted on 08/07/2016 , work completed 08/07/2016
Worcester Bosch boiler with 10 year guarantee
Customer Service
Quality
Value
Great service. Finished job in one day. Very clean and tidy. Would highly recommend.
Margaret, Essex Posted on 24/06/2016 , work completed 24/06/2016
Ancient boiler out, Worcester combi in
Customer Service
Quality
Value
Brilliant fast service. Great job. 100% satisfied. Would recommend to anyone.
Wendy, Essex Posted on 13/05/2016 , work completed 13/05/2016
Attending water leak
Customer Service
Quality
Value
Very prompt response to our emergency situation.
Joanne, Essex Posted on 03/05/2016 , work completed 03/05/2016