Endorsed by Which?

1st Call Services

5.0

133 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Immersion Heaters
    • Gas emergencies
    • Power flushing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler replacement
    • new boiler

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Which? Local Review
Customer Service
Quality
Value
I bought a house that had the boiler in the master bedroom with a rather noisy condensate pump. 1st Call were able to find a different route for the condensate pipe that would allow it to drain by gravity and do away with the pump. At the same time I got them to install a new radiator and change the bathroom radiator to a heated towel rail. The towel rail turned out to be a lot trickier than expected as the bathroom is connected to the system using an unusual "one-pipe" layout. It took three attempts to come up with a working pipe layout, but 1st Call did not charge extra, and were happy to demonstrate that there was good flow through the towel rail when I queried whether it might itself be the cause of the problems. David even took the trouble to draw me a diagram showing the difference between one-pipe and two-pipe systems. I will definitely be using 1st Call again.
Geoff, Rayleigh Posted on 27/04/2016 , work completed 27/04/2016
Boiler replacement
Customer Service
Quality
Value
Extremely professional service and very quick turnaround. More than happy to recommend.
Tim, Essex Posted on 24/04/2016 , work completed 24/04/2016
Boiler and programmer replacement
Customer Service
Quality
Value
I cannot rate 1st Call Services highly enough. Got a prompt response to my enquiry. Quality installation and great after sales service. They are excellent in all regards and the price was good too.
Joyce, Essex Posted on 19/04/2016 , work completed 19/04/2016
Conversion to a Combi Boiler
Customer Service
Quality
Value
Competent, fast and a really good team. Could not have wished for better.
David, Essex Posted on 19/03/2016 , work completed 19/03/2016
Fifth annual boiler service
Customer Service
Quality
Value
1st Call Services fitted our boiler over 5 years ago. Cannot fault the Worcester Bosch boiler fitted or the service provided both during the installation and since.
Mine, Essex Posted on 02/03/2016 , work completed 02/03/2016
Boiler service
Customer Service
Quality
Value
Have used these guys for 2 years now. Would not have anyone else. Serviced my Worcester Bosch boiler.
Russell, Essex Posted on 01/03/2016 , work completed 01/03/2016
Combi Boiler Fitted in the Loft
Customer Service
Quality
Value
After being let down by my usual boiler man I found it difficult to find a reputable company. We found David at 1st Call to be very helpful, discussing options with me and ways to keep the quote down. We are really pleased with the installation. Nice guys and did a good job, working long hours. My advice to anyone needing a new boiler in is to not waste your time trying to get quotes like I did and just give David a call.
Lawrence, Essex Posted on 26/02/2016 , work completed 26/02/2016
Fit new boilers
Customer Service
Quality
Value
Excellent company to deal with. Kept informed throughout. Great customer service.
Kim, Essex Posted on 25/02/2016 , work completed 25/02/2016
Boiler and radiator replacement.
Customer Service
Quality
Value
Very hard working, friendly and helpful. No hesitation in recommending.
Which? Trusted Traders Consumer Posted on 23/02/2016 , work completed 23/02/2016
Worcester Bosch boiler install
Customer Service
Quality
Value
Clean, fast, efficient, 8 year warranty & we don't have to pay anything for a year.
Stephanie, Essex Posted on 22/02/2016 , work completed 22/02/2016