Endorsed by Which?

1st Call Services

5.0

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Services is a family owned business with over 20 years experience in the industry. We regard ourselves as being large enough to trust but small enough to care. We serve Essex and surrounding area.

Our core business is in the installation of Boilers and Central Heating Systems. We are proud to be accredited installers for Worcester Bosch Boilers (rated No.1 by Which? for the last 10 years). In 2023 we installed 173 Worcester Bosch boilers. The majority of our customers are private home owners.

Our commitment is to provide all of our customers with a high level of service, whilst providing the best and most efficient solution for their needs, home, budget and the environment.

We are happy to offer free helpful advice and no obligation quotes and estimates. If you require any further information on any of our services please contact us.

With 31 positive reviews on Which Local (the website where you have to be a Which member to leave a review), we are the most highly rated heating company

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Radiators and central heating
    • Immersion Heaters
    • Gas emergencies
    • Power flushing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • boiler replacement
    • new boiler

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
135 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler Service
Customer Service
Quality
Value
David was fantastic . Serviced our boiler last week and was so knowledgeable he adjusted our boiler to help us save money. Clean worker great communication and would not hesitate to recommend him. Having found such a fantastic engineer we will not consider using anyone else.
Horton1980 Posted on 18/11/2015 , work completed 18/11/2015
Which? Local Review
Customer Service
Quality
Value
Based on reviews in Which? Local and the competitive quote provided, I employed 1st Call (David Ryther) to replace the 25 - 30 year old (finally dead) boiler in my bungalow. Due to a change in regulations this involved re-siting the boiler from the kitchen to the garage and running pipes around the loft to connect to the central heating and hot water cylinder. The rain on the day was torrential so the 1st Call team were pretty wet from moving from house to garage and installing the external flue. They did a great job, started and finished in one day, and remained cheerful throughout despite their soaking. Nearly 3 months on and the Worcester Bosch boiler is working well and (fingers crossed!) all the pipework is sound and leak free. I have no hesitation in recommending 1st Call.
Mike20 Posted on 10/11/2015 , work completed 10/11/2015
My Review
Customer Service
Quality
Value
David and his team did a fantastic job in replacing our boiler. I highly recommend them.
William, Essex Posted on 21/10/2015 , work completed 21/10/2015
Great job, brilliant services!
Customer Service
Quality
Value
I have used this company for two years after they installed my new boiler. Very helpful with the service.
Patrick, Essex Posted on 11/09/2015 , work completed 11/09/2015
Great job.
Customer Service
Quality
Value
Great job completed by two excellent workers.
Geoff, Essex Posted on 06/08/2015 , work completed 06/08/2015
Boiler repair
Customer Service
Quality
Value
Daniel was recommended to me by a friend. He soon diagnosed the faulty panel in my boiler which he then ordered and returned promptly to fit.
Sue, Essex Posted on 13/07/2015 , work completed 13/07/2015
Worcester Bosch Boiler & Radiators
Customer Service
Quality
Value
David & his team made a great job of replacing our ageing boiler & radiators with a new Worcester Bosch Combi Boiler & new Radiators. The work was done in a clean efficient way. Everything was explained in a clear, cheerful manner within the time stated, all brickwork made good after. I would definitely recommend 1st Call Services.
Ray, Essex Posted on 10/07/2015 , work completed 10/07/2015
Worcester Bosch boiler repair.
Customer Service
Quality
Value
Great company to deal with. Very informative. Our boilers in the loft, so David took a picture of the leaking part to show me.
Nicki, Essex Posted on 03/07/2015 , work completed 03/07/2015
Brilliant.
Customer Service
Quality
Value
Very good job. All done in one day - new boiler, immersion and water tank removed. Two new radiators, and in new location. Fair price.
Andrew, Essex Posted on 24/06/2015 , work completed 24/06/2015
My Review
Customer Service
Quality
Value
On time, courteous, friendly. Efficient, clean, value for money & reliable. Will recommend & use again.
Anthony, Essex Posted on 19/06/2015 , work completed 19/06/2015