1st Call Southwest Locksmiths

As we couldn't operate the door mechanism on a multipoint UPVC door on a bank holiday, we were concerned we would be stuck until the next day. Using the Which? Trusted Traders website, I read the previous reviews for a local locksmith and contacted Dean's home number and left details for him to call me, which he did within 10 minutes and agreed to rearrange his schedule to come out that day, within 2 hours and would message me in advance of arrival. Dean sent a text in advance as promised and arrived promptly. He immediately set to work assessing the issue and offering a choice of a repair or replacement part, which included a 2 year guarantee. The final bill was reasonable considering the emergency callout and all the work involved, which was done quickly and demonstrated on completion, followed by him cleaning up the door for handmarks from the grease used. Dean was friendly, helpful and professional throughout. A detailed invoice was provided explain work completed, to cover the payment methods and the parts guarantee. I felt confident that I had chosen the right business to do the job and was glad to get this important security issue sorted as quickly as it was. I invited Dean to quote for other work in the future because his business doesn't just do locks, as I have work to replace a blown glass window and fix a conservatory door seal as well.

Called Dean after being badly let down by another Company. He was prepared to travel out of hours to resolve the problem with our broken front door lock, in a highly professional and cost effective manner. I wish I had used Dean in the first place. I cannot recommend this business highly enough.

This is exactly what you want from a locksmith ; totally dependable and reliable. This is a family business - if I were his father I would be so proud of him! I would also add that his final invoice was less than I expected!

Dean was able to replace our lock at short notice and provided an excellent service. He was friendly, arrived on time, quickly and efficiently completed the job and proved to be good value for money.

Dean was punctual, polite and got the job done, despite not being a conventional one. I would highly recommend him

Totally delighted and impressed with Dean's efficient service. We wouldn't hesitate to recommend him.

Dean came and changed my lock around an hour after I called him. Very friendly and quick. He was recommended to me by a friend who was also pleased with the service.