Endorsed by Which?

1st Independent Windows Limited

5.0

93 Reviews

Opening Hours
Today -
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

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About

We offer good sound advice on design and product choice together with our quality workmanship gathered from over 40 years experience in the industry supplying and installing Upvc and aluminium double glazed products, windows, doors and conservatories all over the South East incorporating Bromley, Beckenham, Chislehurst, Orpington, Bexley, Sidcup, Eltham, Greenwich and adjacent Home Counties.

Choose from all the latest 'A' rated products for energy efficiency which contributes to lower fuel costs an a wide range of colours available for an elegant look and excellent quality ensuring your highest demands are met. We can advise on the right type of product to suit any style of home you have.

So take advantage of our expertise and have a free no obligation quotation.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • More Services

    • replacement windows
    • doors and conservatories.

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
93 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Recommend
Customer Service
Quality
Value
We had 2 new, bay windows; a new window to the side of the house and a new front door. From start to finish Kevin and his team were professional, courteous, efficient and friendly. Thoroughly recommend.
Which? Trusted Traders Consumer Posted on 23/05/2018 , work completed 23/05/2018
Excellent Service and Product and no hard selling !
Customer Service
Quality
Value
Had windows replaced in my 3 bedroom flat. I needed to the job done quickly as wanted to renovate and rent flat again ASAP. They obliged and were very quick to attend initial pricing within two hours of request being made ! They were competitive on price and very knowledgable about what I needed. Good samples and very happy with finished job.
Which? Trusted Traders Consumer Posted on 10/05/2018 , work completed 10/05/2018
Highly Recommended
Customer Service
Quality
Value
The last job 1st Independent has done for me is to fit windows and French doors in my new 3 bedroom house . The service they offered was great from the first call to the final installation. But Hey, I didn’t expect anything else, as they are one of the few companies that have stood the test of time. They fitted the first set of windows in my house 15 years ago, their service was great then and they have worked on installations for me over the years. Always good competitive pricing, fast service and clean and efficient installers – why go anywhere else!
SSMITH Posted on 19/10/2018 , work completed 19/10/2018
Fantastic work, excellent price and great customer service.
Customer Service
Quality
Value
Very pleased with our new windows and front door. Tina who runs the office was most helpful and very speedy in responses. We had quite a bit of back and forth before we got started (my fault) and both Tina and Kevin were very helpful. There was no hard sell and Kevin and his son were able to measure up and provide a quotation within 20 minutes. The work itself has been carried out brilliantly and to a very high standard (I am a surveyor myself so believe I have a good eye for the quality of the work). The previous windows were quite badly installed and much of the building masonry had to be repaired to install the new windows, 1st Independent did this to an exceptional standard. Wouldn't hesitate to recommend and have done so already to quite a few of my friends looking for new glazing for their homes.
Niall Ingham Posted on 27/11/2018 , work completed 27/11/2018
Very satisfied
Customer Service
Quality
Value
We have used 1st Independent several times now and have always been really happy with the results. Quotes are competitive without any hard sell. On this occasion they replaced our large kitchen window and the job was done in very quick time and without any damage at all to the tiles or bricks surrounding the window. Also really impressed at the steps the fitter took to prevent dust and mess.
Customer in Greater London Posted on 06/06/2019 , work completed 31/05/2019
Recommended for windows & doors
Customer Service
Quality
Value
1st Independent Windows recently fitted bi-folds doors and 4 windows to my extension. Pricing was competitive, quality was excellent, and service was prompt and friendly. A pleasure to do business with - recommended.
Customer Posted on 06/11/2019 , work completed 30/10/2019
New Windows & Doors
Customer Service
Quality
Value
1st Independent came recommended by 2 separate friends and were 1 of 4 quotes that we received. Survey was great with the owner coming out and sharing his extensive knowledge and experience. No hard sell at all. Very competitive quote and those all important recommendations meant with went with this small local company. Really pleased. Windows and new doors look fantastic and come with long guarantees. Installation team were a pleasure to have in the house and really grafted. Kept us updated on progress, what they were doing and when. Really good job with no complaints at all. Plenty of communication from the office too. Had issues with 2 locks which were not quite working as they should and a couple of windows that had imperfections. Installation team highlighted this and arranged replacements immediately. Great standards of attention to detail.
Customer in Greater London Posted on 09/11/2022 , work completed 04/11/2022
Very pleased…
Customer Service
Quality
Value
I used 1st Independent Windows after they were recommended to me. Mike and his team were excellent from the start. Easy to contact, fantastic customer service and the doors and windows fitted are good quality and look great. I would definitely use them again for any future work.
Customer in Greater London Posted on 19/10/2023 , work completed 10/10/2023
A first class job - a very happy customer
Customer Service
Quality
Value
I came across this co when they did some work for a neighbour and was very impressed with what I saw and in speaking to the staff. My wooden windows needed replacing, so I spoke to the owner. He gave me very good advice and presented his business very well. I received a very competitive quote, and had 8 windows replaced over 2 days. Despite poor weather, they completed the job without creating any mess, and no internal redecoration was required afterwards. It was a high quality job, and I wouldn't hesitate to recommend them to anyone.
Which? Trusted Traders Consumer Posted on 15/09/2022 , work completed 08/09/2022
Fitting of double glazing uPVC windows
Customer Service
Quality
Value
It was a pleasure to have this lovely company fit my windows. They were professional, communicative and kept to their proposed schedule. I will be happy to have them again on my future projects. Many thanks to 1st Independent
Customer in Greater London Posted on 04/12/2023 , work completed 01/12/2023
Replacement double glazed windows
Customer Service
Quality
Value
1st Independent Windows replaced my old wooden framed double glazed windows with new uPVC double glazed windows. The new windows look good, and there is a noticeable reduction in traffic noise from the main road. The room feels warmer. I'm very happy with the end result, the overall process from survey to installation, and communication with the company.
Customer in Hampshire Posted on 14/12/2023 , work completed 01/12/2023
Flawless Experience
Customer Service
Quality
Value
Spent a good amount of time / energy trying to find a installer we could trust for our job with initial consultations and quotations with large and small businesses - once we found 1st Independent it was a clear choice, great communication, value and great knowledge/guidance a pretty flawless experience. Have already recommended to a fair few people directly and would continue too.
Customer in Greater London Posted on 12/02/2024 , work completed 18/01/2024
Reliable, excellent service and products
Customer Service
Quality
Value
I’ve used 1st Independent to replace all my windows and doors during the past ten years. HavIng initially been recommended the company, I now have absolutely no hesitation in recommending them to everyone else. Both windows (sash) and doors are of excellent quality and I’ve never experienced any problems. The process of ordering and fitting has been seamless and it’s a joy to use a long established company.
Customer in Kent Posted on 14/02/2024 , work completed 12/02/2024
Recommended
Customer Service
Quality
Value
I have no hesitation in recommending 1st Independent and will certainly be using them again. Communication was excellent from the outset, they did a good job at a fair price and were all very nice to deal with.
Customer in Greater London Posted on 23/01/2024 , work completed 20/12/2023
Friendly, professional service as advertised..
Customer Service
Quality
Value
We had a new composite front door fitted very recently, which was handled by the Company in a very professional, competent manner. From the initial enquiry, on through the attendance and quote stage, right up to final fitting and follow-up contact to ensure satisfaction, everything was delivered as promised. There was no "hard sell" as some Companies push, so we are glad we chose 1st Independent Windows Ltd. We would certainly recommend them....
Customer in Greater London Posted on 17/12/2024 , work completed 03/12/2024
Best by far within the south east area
Customer Service
Quality
Value
I reached out to this company with a previous quote to see if they could offer a better deal. Not only did they beat the previous quote, but they also provided the most affordable option. Despite being the cheapest, their workmanship, professionalism, and attention to detail were top-notch. Michael and Katie, with whom I originally communicated, were easy to work with and incredibly accommodating. They promptly addressed any minor issues that arose and followed through on all their promises. This family-run business in Chislehurst is exceptional, and I highly recommend their services. After conducting a thorough search throughout the borough, I can confidently say that no other company comes close. The fitters, James and George, were outstanding. Their craftsmanship was truly remarkable, and they were a pleasure to interact with. They were courteous, tidy, hardworking, professional, and committed to ensuring our satisfaction throughout the entire process. They worked diligently, regardless of the weather conditions, and never complained. We are immensely grateful for their efforts. As someone who has recently lost my Dad to Alzheimer's, it has been challenging to entrust workmen with maintaining our home, as my Dad always took care of everything. However, these gentlemen were a blessing, and they completed the work to the highest standard. From the bottom of our hearts, we thank them. The family and I wish both James and George a successful career in the trade. Thank you!
Customer in Greater London Posted on 10/08/2024 , work completed 01/06/2024
A great team!
Customer Service
Quality
Value
This is the fourth time we have used 1st Independent Windows for our double glazing needs and have always been delighted with the results. This time we had five windows and a front door fitted. A thoroughly professional, yet friendly team from a small family run business. Excellent service from first enquiry to completion of the work. Great attention to detail with nothing too much trouble. Will happily use again in future.
Customer in Greater London Posted on 22/08/2025 , work completed 21/08/2025
Great service
Customer Service
Quality
Value
1st Independent windows replaced all our original sash windows with double-glazed pvc sashes as well as installing sliding and bifold doors. Everything was completed to a high standard and all the installers were excellent. Highly recommend this firm.
Customer in Greater London Posted on 23/09/2025 , work completed 10/09/2025
Door Window; excellent work, extremely pleasant, efficient staff all round
Customer Service
Quality
Value
I had a door/window put in a bedroom, and the last work done on 5th September 2025 was replacing blown windows that had been put in by a previous supplier 25 years previously. A builder who viewed the window/door work commented on how well it had been done. The two chaps who completed this work were very pleasant and completed the job promptly. I have used 1st Independent over recent years. A new porch was put on to replace the existing glass, a bedroom window was replaced, and patio doors were installed in my garden. All these jobs are superb, and no problems were encountered. I cannot rate or recommend this company highly enough.
Customer in Greater London Posted on 09/09/2025 , work completed 05/09/2025
Flexible
Customer Service
Quality
Value
They installed new windows downstairs and we can have no complaints with the work. They were felxible and competetive in price.
Lynton, Sidcup Posted on 01/10/2008 , work completed 01/10/2008
My Review
Customer Service
Quality
Value
Excellent fitter, very thorough and conscientious.
Trish, Kent Posted on 05/09/2016 , work completed 05/09/2016
Excellent work highly recommended
Customer Service
Quality
Value
The work undertaken, to completely refit double glazed windows, was executed on time and to a high specification. Windows were fitted to the rear and front of my house over two floors. All old windows were removed by the suppliers and work was completed over a day, leaving the house extremely tidy. I would highly recommend Independent Windows to other users.
Kevin 27/01/2019 Posted on 27/01/2019 , work completed 12/09/2018
Great service from a professional company
After watching several episodes of 'White Gold' I was very apprehensive with engaging a double glazing company for my needs. The professional service I received from the initial enquiry, to finally pulling into my driveway to admire the finished product is the best I have ever experienced. The cost was reasonable, with no 'hidden extras' The conduct and capability of the fitter was exceptional. After the 1st day, I simply handed over a set of house keys and carried on with my daily routine, with the inner confidence that my house was in good hands and my trust was well placed. The finished product is of the highest quality, which I am pleased to endorse to anyone. Bexleyheath Keith
Bexleyheath Keith Posted on 28/06/2017 (Reviewer did not use service)
great windows and workmanship
Customer Service
Quality
Value
Great family run business. If you want windows replaced ring this firm first. Kevin gave me a very competitive quote and said the windows would be ready in a month. Mike the fitter arrived at 8am and took just over 3 days to fit 8 windows including a large bay window. There was no fuss or mess. Excellent from start to finish and would definitely recommend them as they were recommended to me.
Andycharles Posted on 16/08/2017 , work completed 16/08/2017
The trader replied (on 17/08/2017)
Hi Andy, Thank you for taking the time to write this review, glad to know that your happy with our service and your new installation of windows.
The best!
Customer Service
Quality
Value
From first consultation, and I've used this company 3 times, the service was first rate. Prices are extremely competitive and final result is perfect. I would recommend this company to all.
Lyn, Kent Posted on 23/05/2017 , work completed 23/05/2017