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Trusted Traders

1st Stop Cars Ltd

Profile thumb kevin

5.0

59 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:00
  • Sunday - Closed

About

Honesty is our Best Policy

1st Stop Cars is a family built business with qualified staff and MOT testers.

Our aim:

“To give you peace of mind”.

Our pledge:

To only fit the parts your vehicle requires.

To only give honest advice.

To only carry our repairs with customer consent.

One of the largest independent vehicle repair centres in the Southend and Rochford area.

1st Stop Cars Ltd was first opened in 1990 by family members Kevin White and Roger Goodwin. Set up to provide a first class vehicle repair service backed by honesty and integrity, aiming to keep its customers cars on the road without unnecessary costs while providing reliable information.

Based in West St Rochford providing MOT testing and fast fit services on most makes and models. Including servicing, clutch replacement, brake repairs, exhaust and tyre fitting.

With a team of technician’s that has a vast knowledge and experience in general and complex repairs.

Have a question?

01702 544284

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • MOT testing stations
    • Specialist MOTs
    • Car body repairs
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • air conditioning car servicing winter checks

Customer reviews

5.0
59 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
MOT
Have used 1st Stop for some years for our two cars excellent service as usual text advising me MOT due booking test easy and then text advising me car ready for collect perfect!.
John in Essex Posted on 25/08/2020 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
Vehicle submitted for MOT and service. Additional work to rear suspension identified. We were updated with costs and timeframe and kept informed throughout. The work was completed on time and costs were exactly as expected. We would highly recommend this company. Courteous, polite, efficient and focussed on providing a good customer experience.
Clive in Essex Posted on 26/06/2020 , work completed 26/06/2020
Essential repair carried out promptly.
Customer Service
Quality
Value
I found myself with a starting problem at a time when I had to depend on my vehicle for emergencies and was delighted to find (a) First Stop Cars open when many garages were not and (b) an early repair slot available. A swift diagnosis of the problem the very next day with work needed and the cost promptly communicated to me meant that the glow plugs and fuel filter were all replaced whilst I found something else to do locally and this morning the car started on the button for the first time in months. I'm enormously grateful for an extremely helpful service that has restored my peace of mind.
Customer in Essex Posted on 27/03/2020 , work completed 26/03/2020
MOT with a local, friendly business.
Customer Service
Quality
Value
A very accommodating, friendly, local business that you can trust. Great value for money when compared to the main dealers, who do exactly the same thing.
Customer in Essex Posted on 12/03/2020 , work completed 12/03/2020
Great service from start to finish
Customer Service
Quality
Value
Having had a car reaching 3 years old we needed a service centre we could trust. From the point if booking through to the completion of the MOT and service everything was 1st class from 1st Stop in all aspects.
Customer in Essex Posted on 02/03/2020 , work completed 29/02/2020
Always excellent service
Customer Service
Quality
Value
I've been taking my own cars and van, and whenever possible, my family's cars to 1st Stop for many years. If anything is needed to be done they will fully explain what/ why it needs doing, and give a quote for the work. I trust their judgement and have always been really satisfied with the work. Thank you 1st Stop.
Customer in Essex Posted on 01/03/2020 , work completed 27/02/2020
Great quality and cheaper than main dealer
Customer Service
Quality
Value
I have used First Stop for over 20 years and I continue to be pleased with the quality of their work and reasonable prices.
Customer in Essex Posted on 13/02/2020 , work completed 13/02/2020
1st stop Garage
Customer Service
Quality
Value
As always, kept me updated with the work being done (in this case, new brakes being fitted) Kept to the quoted price and the work was completed in a morning. Top service and will continue using.
Customer in Essex Posted on 09/12/2019 , work completed 09/12/2019
Found my go to garage
Customer Service
Quality
Value
After recently moving to the area, I think I have found my go to garage. Booked a same day MOT appointment by telephone, very pleasant and polite. Waited while MOT was carried out and was kept up to date with progress. Kevin very helpful and reassuring. Thank you.
Customer in Essex Posted on 05/12/2019 , work completed 05/12/2019
Excellent, trustworthy, good value
Customer Service
Quality
Value
I found this garage via Trusted Garages and noticed they are also a Which? member. I was sick of being fobbed off because I don’t know much about cars so needed a garage I could trust. The quote I received for a new cambelt was very competitive - several garages had quoted me double the price!! Kevin was fantastic and also did some additional free of charge checks for me for some other work. He put my mind at rest, fully explaining any suggested work, giving honest recommendations and clear quotes with breakdowns. The communication and customer service was exceptional throughout. I will certainly be using this garage in future and would recommend.
Customer in Southend-on-Sea Posted on 13/11/2019 , work completed 13/11/2019