Endorsed by Which?

1st Stop Cars Ltd

5.0

90 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:00
  • Sunday - Closed

About

Honesty is our Best Policy

1st Stop Cars is a family built business with qualified staff and MOT testers.

Our aim:

“To give you peace of mind”.

Our pledge:

To only fit the parts your vehicle requires.

To only give honest advice.

To only carry our repairs with customer consent.

One of the largest independent vehicle repair centres in the Southend and Rochford area.

1st Stop Cars Ltd was first opened in 1990 by family members Kevin White and Roger Goodwin. Set up to provide a first class vehicle repair service backed by honesty and integrity, aiming to keep its customers cars on the road without unnecessary costs while providing reliable information.

Based in West St Rochford providing MOT testing and fast fit services on most makes and models. Including servicing, clutch replacement, brake repairs, exhaust and tyre fitting.

With a team of technician’s that has a vast knowledge and experience in general and complex repairs.

Have a question?

01702 544284

What we do

  • Garage related services

  • Car repairs, servicing and MOTs

    • Battery servicing
    • Brake and clutch replacement
    • MOT testing stations
    • Specialist MOTs
    • Car body repairs
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • air conditioning car servicing winter checks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
90 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Service
Another great service from this garage I am more than pleased with their attention to customers needs 110% .
Customer in Essex Posted on 24/05/2019 (Reviewer did not use service)
Fast and friendly service
Customer Service
Quality
Value
Phoned to book a waiting MOT appointment for my motorcycle and was pleased to be told that the work could be done later that day. The test commenced within a couple of minutes of my arrival and was completed within approximately half an hour. All went well with the test apart from an incorrectly aligned headlamp which was adjusted free of charge. I was also given the opportunity to speak to the tester after completion of the test and asked him to appraise the condition of the bike's drive chain and sprocket. Rather than just give the chain a cursory glance, he took the trouble to put the bike on its centre stand and conducted a thorough inspection. He concluded that the components still had plenty of life in them, putting my mind at rest. Overall, I was very impressed with the friendly and professional service I received and would not hesitate to recommend this trader
Customer in Essex Posted on 20/05/2019 , work completed 20/05/2019
Excellent service as always
Customer Service
Quality
Value
I have used First Stop for several years now and have always found them to be helpful, personable and efficient. It matters enormously with cars to trust your supplier and I would warmly recommend Kevin and his team.
Customer in Southend-on-Sea Posted on 16/05/2019 , work completed 15/05/2019
Brake Pads & MOT
Customer Service
Quality
Value
I have used 1st Stop for over 20 years. The staff are friendly and helpful and work to a high standard. They are reliable and trustworthy. Definitely a business to stick with in the long term.
Customer in Essex Posted on 14/05/2019 , work completed 14/05/2019
Work of a high standard
Customer Service
Quality
Value
As a former taxi driver this company has kept all my taxis and private cars serviced and repaired, I have used this company for 20 plus years, I think that says it all.
Customer in Essex Posted on 09/05/2019 , work completed 09/05/2019
Clutch repair
Customer Service
Quality
Value
Excellent service as always. Clutch went on my sons car while he was on holiday and i was driving it! Typical!! Went straight to 1st Stop as ive used them several times before. Car was fixed in 1 day and for an extremely competitive price. I will and do recommend 1st Stop Cars at every opportunity.
Customer in Essex Posted on 18/04/2019 , work completed 18/04/2019
Highly Recommend
Customer Service
Quality
Value
Just had my MOT done after getting text reminder, very useful. After moving to the area 2 years ago needed to find a new garage. So glad we found 1st Stop. We take 3 cars here for MOT /Service/ mechanical problems. Always polite, helpful, knowledgeable and keep you informed . Helped my daughter with her first car and the numerous worries that came with it. Talked to her in a way she could relate to and not patronising. They always check before starting on any work and estimates given are normally spot on. Would recommend to anyone who wants to be treated with respect and honesty.
Customer in Essex Posted on 14/04/2019 , work completed 13/04/2019
Mot & Service
Customer Service
Quality
Value
I took my motorhome for an mot and service, this was carried out and a fault was found with the brake pistons. I was phoned and was given a price, which I agreed and the work was then carried out. A good and honest service
Customer in Essex Posted on 09/04/2019 , work completed 03/04/2019
Simply the Best!
Customer Service
Quality
Value
Annual MOT and service today carried out with the usual courtesy and efficiency. I, and my family have been using First Stop for some years now. It is wonderful to have such a good garage nearby. On many occasions I have had to phone up about an unusual noise or something else not quite right with the car. They have always managed to look at the car that day and very often fix it straight away. First class service, thank you 1st Stop.
Customer in Essex Posted on 11/03/2019 , work completed 11/03/2019
Airbag function repair and MOT
Customer Service
Quality
Value
Excellent work as always, reasonable priced and brilliant customer service from Kevin who explains things clearly and doesn't just try to sell the expensive option. Thanks again.
Customer in Essex Posted on 07/03/2019 , work completed 07/03/2019
Another excellent annual service
Customer Service
Quality
Value
I’ve been using First Stop for at least 20 years. They service and repair my car, my wife’s car and my son’s car. They are considerably cheaper than a main dealer and offer the personal service I expect from a locally owned and managed business. I have no hesitation in recommending them.
Customer in Essex Posted on 14/02/2019 , work completed 14/02/2019
5 star as usual
Customer Service
Quality
Value
1st stop are always so helpful, fast and professional- it is always so easy to get your car worked upon from dropping off to collection - they take the stress out of car problems !
Customer in Essex Posted on 28/01/2019 , work completed 29/11/2018
MOT
Customer Service
Quality
Value
I always have good service from these guys. They are very knowledgeable and ensure my vehicle is roadworthy while keeping costs down.
Customer in Southend-on-Sea Posted on 26/01/2019 , work completed 17/01/2019
MOT
Customer Service
Quality
Value
I always have good service from these guys. They are very knowledgeable and ensure my vehicle is roadworthy while keeping costs down.
Customer in Southend-on-Sea Posted on 26/01/2019 , work completed 17/01/2019
As professional as they come.
Customer Service
Quality
Value
Every time I use this garage, for breakdown or MOT/Services they are the same. They are friendly and professional. They communicate clearly and do what they say they can. Best garage I’ve used.
Customer in Essex Posted on 24/01/2019 , work completed 18/01/2019
Regular services and one off repairs
Customer Service
Quality
Value
I've now been using 1st Stop to service my van and car for around 30 years. I trust the advice I am given and am often given options regarding repairs and feel confident that these options have my best interests in mind.
Customer in Essex Posted on 23/01/2019 , work completed 19/12/2018
Mot & Service
Customer Service
Quality
Value
Have used 1st Stop for over 20 years. Always found Kevin the owner and his staff to be very friendly and efficient. Would recommend them to anyone who requires their vehicle to be serviced or have repair work carried out. Much better to use a local company that you can trust rather than using a main dealer who always over charges for any work.
Customer in Essex Posted on 23/01/2019 , work completed 11/01/2019
Mot review
Customer Service
Quality
Value
All good MOT was done for a good price I dropped my car off and picked it a couple of hours later as agreed. I have used this garage for years and never had a problem
Customer in Essex Posted on 23/01/2019 , work completed 18/11/2013
Overall Service
Customer Service
Quality
Value
I don’t go anywhere else as the service is fantastic every time, even at short notice Kevin, Steve and team are great. We always recommend on social media. Thank you
Customer in Essex Posted on 23/01/2019 , work completed 14/01/2019
great work and fast
Customer Service
Quality
Value
I broke my windscreen wiper this morning due to it being stuck in ice! Popped down to 1st Stop who very quickly sorted the problem and got me back on the road again in no time. They are always happy to help and very accommodating at reasonable cost too :-)
Customer in Essex Posted on 23/01/2019 , work completed 23/01/2019
Excellent service as always
Customer Service
Quality
Value
Yet again great service from 1st Stop Cars. I received the invoice as quoted without any extras. Rather than just replacing parts for the sake of it, they actually let you know if there is 6 months left on brake pads for instance so you can make a choice whether to leave it for now.
Customer in Essex Posted on 23/01/2019 , work completed 22/01/2019
Totally deserving of the WHICH award!
Customer Service
Quality
Value
Booked my old banger of a car in for MOT and, unsurprisingly, it failed with three different major faults. I was kept informed and given honest advice throughout. I was given a "worst case", quotation for the work but reassured that I was under no obligation to go ahead and was given time to consider my options. I decided to go ahead and was given a courtesy car so that I could get about while the work was done - this was at no extra cost and was completely hassle free. As promised, the work was completed by the close of business the following day and the final price was cheaper than quoted as they had been able to tweak a couple of things rather than replace them. Absolutely great service and highly recommended.
Customer in Southend-on-Sea Posted on 23/01/2019 , work completed 18/01/2019
Absolutely brilliant service and with a smile
Customer Service
Quality
Value
I was recommended 1st Stop by a friend and now understand why they have such a great reputation. I bought a BMW that needed quite a bit of work doing. 1st Stop were fantastic! Not only did they fit parts that they sourced but also those sourced by myself. At all points along the way, Kevin would advise on the options open to me before the decision was taken as to the best way forward. He was really helpful as well as his team of mechanics. I will definitely use 1st Stop again and recommend to anyone that asks me. The car now has a full MOT and is running well.
Customer in Essex Posted on 06/12/2018 , work completed 03/12/2018
Honest Garage, complete Gentleman owner.
Customer Service
Quality
Value
This Garage quite simply does what all car owners dream about, only the work that needs to be done and at a reasonable price. If you ever go to an M.O.T Centre and feel like you are up in Court for something that you did not commit, then go to this garage, the Judge and the Jury are 100% on your side. Can't praise them enough. From the Qashqai and Transit owner Gary.... Cheers Kevin & Co
Gary B Posted on 18/09/2018 , work completed 18/09/2018
Highly recommend
Customer Service
Quality
Value
I booked online for my car to have an MOT this morning and I am delighted with the service I received. I was called and informed about a slight problem with my car involving a spring and how much it would cost to repair. It was really reasonable; I’m very happy to have had the repair sorted out today. Brilliant service from a company I trust.
BooBoos Posted on 30/08/2018 , work completed 30/08/2018