Great Service
Another great service from this garage I am more than pleased with their attention to customers needs 110% .
Customer in Essex
Posted on 24/05/2019
(Reviewer did not use service)
Recommended
Fast and friendly service
Phoned to book a waiting MOT appointment for my motorcycle and was pleased to be told that the work could be done later that day. The test commenced within a couple of minutes of my arrival and was completed within approximately half an hour. All went well with the test apart from an incorrectly aligned headlamp which was adjusted free of charge. I was also given the opportunity to speak to the tester after completion of the test and asked him to appraise the condition of the bike's drive chain and sprocket. Rather than just give the chain a cursory glance, he took the trouble to put the bike on its centre stand and conducted a thorough inspection. He concluded that the components still had plenty of life in them, putting my mind at rest. Overall, I was very impressed with the friendly and professional service I received and would not hesitate to recommend this trader
Customer in Essex
Posted on 20/05/2019
, work completed 20/05/2019
Recommended
Excellent service as always
I have used First Stop for several years now and have always found them to be helpful, personable and efficient. It matters enormously with cars to trust your supplier and I would warmly recommend Kevin and his team.
Customer in Southend-on-Sea
Posted on 16/05/2019
, work completed 15/05/2019
Recommended
Brake Pads & MOT
I have used 1st Stop for over 20 years. The staff are friendly and helpful and work to a high standard. They are reliable and trustworthy. Definitely a business to stick with in the long term.
Customer in Essex
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
Work of a high standard
As a former taxi driver this company has kept all my taxis and private cars serviced and repaired, I have used this company for 20 plus years, I think that says it all.
Customer in Essex
Posted on 09/05/2019
, work completed 09/05/2019
Recommended
Clutch repair
Excellent service as always. Clutch went on my sons car while he was on holiday and i was driving it! Typical!! Went straight to 1st Stop as ive used them several times before. Car was fixed in 1 day and for an extremely competitive price. I will and do recommend 1st Stop Cars at every opportunity.
Customer in Essex
Posted on 18/04/2019
, work completed 18/04/2019
Recommended
Highly Recommend
Just had my MOT done after getting text reminder, very useful. After moving to the area 2 years ago needed to find a new garage. So glad we found 1st Stop. We take 3 cars here for MOT /Service/ mechanical problems. Always polite, helpful, knowledgeable and keep you informed . Helped my daughter with her first car and the numerous worries that came with it. Talked to her in a way she could relate to and not patronising. They always check before starting on any work and estimates given are normally spot on. Would recommend to anyone who wants to be treated with respect and honesty.
Customer in Essex
Posted on 14/04/2019
, work completed 13/04/2019
Recommended
Mot & Service
I took my motorhome for an mot and service, this was carried out and a fault was found with the brake pistons. I was phoned and was given a price, which I agreed and the work was then carried out. A good and honest service
Customer in Essex
Posted on 09/04/2019
, work completed 03/04/2019
Recommended
Simply the Best!
Annual MOT and service today carried out with the usual courtesy and efficiency. I, and my family have been using First Stop for some years now. It is wonderful to have such a good garage nearby. On many occasions I have had to phone up about an unusual noise or something else not quite right with the car. They have always managed to look at the car that day and very often fix it straight away. First class service, thank you 1st Stop.
Customer in Essex
Posted on 11/03/2019
, work completed 11/03/2019
Recommended
Airbag function repair and MOT
Excellent work as always, reasonable priced and brilliant customer service from Kevin who explains things clearly and doesn't just try to sell the expensive option. Thanks again.
Customer in Essex
Posted on 07/03/2019
, work completed 07/03/2019
Recommended
Another excellent annual service
I’ve been using First Stop for at least 20 years. They service and repair my car, my wife’s car and my son’s car. They are considerably cheaper than a main dealer and offer the personal service I expect from a locally owned and managed business. I have no hesitation in recommending them.
Customer in Essex
Posted on 14/02/2019
, work completed 14/02/2019
Recommended
5 star as usual
1st stop are always so helpful, fast and professional- it is always so easy to get your car worked upon from dropping off to collection - they take the stress out of car problems !
Customer in Essex
Posted on 28/01/2019
, work completed 29/11/2018
Recommended
MOT
I always have good service from these guys. They are very knowledgeable and ensure my vehicle is roadworthy while keeping costs down.
Customer in Southend-on-Sea
Posted on 26/01/2019
, work completed 17/01/2019
Recommended
MOT
I always have good service from these guys. They are very knowledgeable and ensure my vehicle is roadworthy while keeping costs down.
Customer in Southend-on-Sea
Posted on 26/01/2019
, work completed 17/01/2019
Recommended
As professional as they come.
Every time I use this garage, for breakdown or MOT/Services they are the same. They are friendly and professional. They communicate clearly and do what they say they can. Best garage I’ve used.
Customer in Essex
Posted on 24/01/2019
, work completed 18/01/2019
Recommended
Regular services and one off repairs
I've now been using 1st Stop to service my van and car for around 30 years. I trust the advice I am given and am often given options regarding repairs and feel confident that these options have my best interests in mind.
Customer in Essex
Posted on 23/01/2019
, work completed 19/12/2018
Recommended
Mot & Service
Have used 1st Stop for over 20 years. Always found Kevin the owner and his staff to be very friendly and efficient. Would recommend them to anyone who requires their vehicle to be serviced or have repair work carried out. Much better to use a local company that you can trust rather than using a main dealer who always over charges for any work.
Customer in Essex
Posted on 23/01/2019
, work completed 11/01/2019
Recommended
Mot review
All good MOT was done for a good price I dropped my car off and picked it a couple of hours later as agreed. I have used this garage for years and never had a problem
Customer in Essex
Posted on 23/01/2019
, work completed 18/11/2013
Recommended
Overall Service
I don’t go anywhere else as the service is fantastic every time, even at short notice Kevin, Steve and team are great. We always recommend on social media. Thank you
Customer in Essex
Posted on 23/01/2019
, work completed 14/01/2019
Recommended
great work and fast
I broke my windscreen wiper this morning due to it being stuck in ice! Popped down to 1st Stop who very quickly sorted the problem and got me back on the road again in no time. They are always happy to help and very accommodating at reasonable cost too :-)
Customer in Essex
Posted on 23/01/2019
, work completed 23/01/2019
Recommended
Excellent service as always
Yet again great service from 1st Stop Cars. I received the invoice as quoted without any extras. Rather than just replacing parts for the sake of it, they actually let you know if there is 6 months left on brake pads for instance so you can make a choice whether to leave it for now.
Customer in Essex
Posted on 23/01/2019
, work completed 22/01/2019
Recommended
Totally deserving of the WHICH award!
Booked my old banger of a car in for MOT and, unsurprisingly, it failed with three different major faults. I was kept informed and given honest advice throughout. I was given a "worst case", quotation for the work but reassured that I was under no obligation to go ahead and was given time to consider my options. I decided to go ahead and was given a courtesy car so that I could get about while the work was done - this was at no extra cost and was completely hassle free. As promised, the work was completed by the close of business the following day and the final price was cheaper than quoted as they had been able to tweak a couple of things rather than replace them. Absolutely great service and highly recommended.
Customer in Southend-on-Sea
Posted on 23/01/2019
, work completed 18/01/2019
Recommended
Absolutely brilliant service and with a smile
I was recommended 1st Stop by a friend and now understand why they have such a great reputation. I bought a BMW that needed quite a bit of work doing. 1st Stop were fantastic! Not only did they fit parts that they sourced but also those sourced by myself. At all points along the way, Kevin would advise on the options open to me before the decision was taken as to the best way forward. He was really helpful as well as his team of mechanics. I will definitely use 1st Stop again and recommend to anyone that asks me. The car now has a full MOT and is running well.
Customer in Essex
Posted on 06/12/2018
, work completed 03/12/2018
Recommended
Honest Garage, complete Gentleman owner.
This Garage quite simply does what all car owners dream about, only the work that needs to be done and at a reasonable price. If you ever go to an M.O.T Centre and feel like you are up in Court for something that you did not commit, then go to this garage, the Judge and the Jury are 100% on your side. Can't praise them enough. From the Qashqai and Transit owner Gary.... Cheers Kevin & Co
Gary B
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Highly recommend
I booked online for my car to have an MOT this morning and I am delighted with the service I received. I was called and informed about a slight problem with my car involving a spring and how much it would cost to repair. It was really reasonable; I’m very happy to have had the repair sorted out today. Brilliant service from a company I trust.
BooBoos
Posted on 30/08/2018
, work completed 30/08/2018
Recommended