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Endorsed by Which?
1st Time Fix Gas, Plumbing & Heating Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday 08:00–12:00
- Sunday - Closed
About
My name is Stephen and have been working in the gas industry for 18 years, 15 of these years being with British Gas, where i have received the best training available in the industry, not to mention the invaluable experience in the field.
In 2017 i decided to take the plunge and set up my own business, please find below a brief description of what we offer and what we are about.
What 1st Time Fix Offers…
We offer a professional, friendly, trustworthy and knowledgable service, that helps you keep you home warm, working and efficient.
We specialise in breakdowns and repairs to gas/LPG and Oil central heating boilers, central heating systems, unvented cylinders, fires, cookers, warm air units and water heaters both domestic and commercial.
In addition to this I'm able to offer an installation service of the aforementioned appliances, unvented cylinders, powerflushing, upgrades, landlord certs and all the important annual appliance service.
What we do
Gas installers
- Gas Fires
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas cooker repair
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Heating contractors
- Central heating systems (installation and servicing)
- Immersion Heaters
- Oil fired heating equipment
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
28 reviews
Recommended
Recommended
by 100% of customers
Sort by
Fast, reliable and professional
Customer Service
Quality
Value
First time I’ve used 1st Time Fix and I must say I will use them again in the future. Our boiler stopped working last night, I called Stephen and this morning an engineer came (10mins earlier might I add) and sorted the issue with the boiler. The fact that Stephen sent me a text to let me know that the engineer was on the way speaks volumes of the level of customer service this company provide!! I can’t fault them!! No hidden costs! Thanks Stephen for getting us warm again!!
Customer in West Midlands
, work completed
Recommended
Great work done to the agreed schedule and budget.
Customer Service
Quality
Value
1st Time Fix replaced our old boiler and pipework and also fitted a new shower all on the same day. They worked extremely hard and were very helpful. They asked us to contact them in case anything went wrong. We are very pleased with the work they did.
Customer in West Midlands
, work completed
Recommended
Excellent Service!!
Customer Service
Quality
Value
Old En-suite bathroom taken out and complete new bathroom fitted (Flooring/Wall tiles/Shower tray/Shower cubicle/New shower/Sink/Toilet) - All fitted to an extremely high standard. Steve and Chris work in a very professional manner - Steve came up with solutions to make the install better - This is the second time we have used 1st Time Fix and I would highly recommend. Great install - fair price (Just make sure you have plenty of tea bags and they will work non stop!) 😂
Kris in Staffordshire
, work completed
Recommended
Remove 2 radiators and replace them
Customer Service
Quality
Value
I had some old decorating behind the radiators and needed it gone as I was redecorating this room. 1stTimeFix came and took the radiators off and waited for me to remove the old decorating and rubbish from behind them and then replaced them. I would recommend 1stTimeFix to anyone, Stephen Horne was on time, worn his mask and cleaned up the mess that I had made cleaning out the rubbish. I had 4 quotes and this was the cheapest for doing the exact same thing.
Beverley in West Midlands
, work completed
Recommended
Job well done - new radiator
Customer Service
Quality
Value
Steve fitted a new radiator. Date was agreed beforehand and he texted to say he was en route. Very neat and tidy. Water drained off with no mess and coverings put on floor to stop radiator sludge from the old radiator falling onto the carpet. The new radiator wasn't a straight swap - pipework had to be altered. Steve also put a drain in to make it easier to drain the upstairs system. Afterwards, not only were we sent an invoice but also a certificate stating what work had been done. We will definitely use 1ST Time Fix again.
Customer in Staffordshire
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Steve was Fabulous. Friendly, efficient, punctual, knowledgeable and he goes the extra mile to make sure your 100% happy with his service. I feel comfortable to have Steve in my home, as a young single female, and will recommend him to all my friends. Thanks Steve :-) 🤗
Customer in West Midlands
, work completed
Recommended
Power Flush & Filter Fit
Customer Service
Quality
Value
Steve was very punctual and really pleasant. From start to finish he was extremely informative and his work was completed to a very high standard and price was brilliant too! I would have no hesitation in recommending him and will definitely be using his services again. Great job many thanks 👍
Customer in Staffordshire
, work completed
Recommended
Very Responsive
Customer Service
Quality
Value
We called 1st Fix when my parents boiler stopped working. We are 100 miles away and so could not respond directly. Simon went round the same day, did a temporary fix and diagnosed the issues. He went round and did the repairs within 3 days. He kept us fully informed of the issues and what he was doing. He was a life saver for both us and my parents. He was responsive, friendly, approachable and reasonable. I would definitely use him again if my parents had any issues with their boiler and would recommend him to others.
Customer in West Midlands
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
We have used 1st time fix for a few jobs now and they have always been completed to a very high standard. Stephen takes great pride in his work. Excellent service. Will definitely be using again for any heating work.
Customer in West Midlands
, work completed
Recommended
Endorsement Reference - Reliable and professional
Customer Service
Quality
Value
So good to finally get a professional and reliable gas engineer. He gives you an itemised quote, turns up on time and sorts the problem in hand. Then you receive all the relevant paperwork including invoice and certificate by email. I have used them 3 times in the last 12 months for servicing and upgrades and have found brilliant service on all 3 occasions
Which? Trusted Traders Consumer
, work completed
Recommended