Endorsed by Which?

Bristol Van Removals Ltd

4.9

86 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a very friendly group of hard working people. Our goal is to make your move as stress free as possible.

Our professional staff all have many years of experience, and they put that into use every day.

We enjoy our job, and that will show on the day.
If you are a little stressed about moving, our positive friendly and hard working attitude will put you at ease.

Please take a look at our testimonials on our website :-)

From Single Items to Whole house and office moves, we have a range of competitive options to suite your needs..

So don't hesitate to call us for a free quotation, or go to our website and request a quote online

What we do

  • Removals

  • More Services

    • office moves
    • packing service
    • single item pick up

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
86 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Fantastic Service from Bristol Van Services!
Customer Service
Quality
Value
I recently used Bristol Van Services for my move to a second-floor flat, and I couldn't be happier with the experience! Moving is always stressful, but the team at Bristol Van Services made it a breeze. The guys were incredibly professional, efficient, and friendly. They handled all my belongings with great care, even the heavy boxes that had me worried. They maneuvered everything expertly up the stairs to my new flat without a single scratch. What truly impressed me was their positive attitude and willingness to go the extra mile. They were always helpful and offered suggestions to make the move smoother. It felt like they were genuinely invested in making my move a success. Overall, I highly recommend Bristol Van Services to anyone looking for reliable and professional removal services in Bristol. They made a potentially stressful day much easier, and I can't thank them enough for their fantastic service!
Customer in South Gloucestershire Posted on 15/03/2024 , work completed 11/03/2024
A stress-free move
Customer Service
Quality
Value
The Bristol Van Removals team made our move from Bristol to North Somerset a stress-free, enjoyable experience. I highly recommend the packing service - Jamie and Ben came the day before the move and packed the entire house, labelling boxes so that everything was so easy to find the other end. Then on move day, Ben, Dan, Philip and Andy moved everything out and into the right rooms the other end quickly and efficiently. Both teams were a pleasure to have around. Jamie's packing skills are extraordinary! We used the cleaning team too to make the house was fresh for our buyers and they did a great job, working around the lads doing the moving. A really positive experience and I'd highly recommend.
Customer in North Somerset Posted on 23/12/2023 , work completed 01/12/2023
Professional and friendly home removals
Customer Service
Quality
Value
We 100% recommend Bristol Van Removals. We moved from the centre of Bristol (terraced street) to a more rural property (a cottage with access issues), and we were delighted with the overall service. Everything that could have been difficult about the move was difficult - cottage-style stairwells, furniture that wouldn’t fit, a tree in the way of the vans’ access - plus the dreaded delayed completion. Not only was everything moved safely and efficiently, but, most importantly for us, by a wonderful team of kind people who remained calm and in good spirits even when things got stressful and a little bit ridiculous. I’m sure they found it a hard move and would have been keen to get home on a cold evening, but they made us feel like nothing was too much trouble and their positivity and steadiness helped keep everything calm. We will certainly recommend BVR to our friends, family and colleagues. Thank you!”
Customer in Bristol City Posted on 29/11/2023 , work completed 23/11/2023
10/10 For House Removal!
Huge Thanks to Bristol Van Removals for a stress free move, from the 1st contact with Livvy the experience was seamless as well as reasonably priced, Max & Jo arrived perfectly on time and were so very helpful, organised and diligent. They completed the entire loading process much earlier than we had estimated and kept us updated the entire time. The same eefficiency was delivered at the new house, with kindness, respect and I cannot stress enough how IMORESSED we were with these 2 gentleman. A fine credit to the Company and I will never use anyone else if we move again!!!!!!!! EXTREMELY HIGHLY RECOMMENDED!!
Customer in North Somerset Posted on 14/09/2023 (Reviewer did not use service)
Excellent moving experience!
Customer Service
Quality
Value
Bristol Van Removals were brilliant - highly recommend! Communication ahead of our house move in Bristol was crystal clear, the price was very reasonable, and the movers on the day did a stellar job. I have moved many times previously, but never has it been such a pleasant and stress free experience! David
Customer in Oxfordshire Posted on 09/08/2023 , work completed 07/08/2023
Making Hard Work Easy
Customer Service
Quality
Value
Top floor flat, no lift, 60 stairs up, and a ton of furniture and boxes to be moved - then 30 stairs, no lift, at the other end... And Nick, Max, Joe, and Dale made a long, hard day into a smooth, good-humoured and (almost) fun experience. I was impressed at their know-how, pacing themselves with no rushing so no one got injured or slipped or put anything at risk. Likewise, everything, even the most delicate objects, made it over without a scratch or scrape - they just knew what was needed and had enough blankets and protective materials to get it over. The Tetris job in the van was a work of art, likewise the way they got everything into the new flat. Calm n' cool at all times, a pleasure watching skilled professionals at work.
Customer in Bristol City Posted on 23/07/2023 , work completed 17/07/2023
Fantastic service from start to finish
Customer Service
Quality
Value
Fantastic service from Bristol Van Removals- the quote was one of the most competitive we received and the service the day before the move (packing) and the day of the move was fantastic. The team were friendly, polite and completely unflappable- incredibly good service and can't recommend them highly enough.
Customer in Bristol City Posted on 21/04/2023 , work completed 06/04/2023
Highly recommended
Customer Service
Quality
Value
I literally cannot fault Bristol Van Removals - they helped us move offices in Bristol recently and were great. From initial communications with the office staff which were thorough and prompt, to the actual move day itself, everything was great. The staff were on time, efficient, friendly and organised and even helped solve an unforeseen drama with an iffy cable, so a huge thank you! I highly recommend this company and will use them again.
Customer in Bristol City Posted on 05/04/2023 , work completed 03/04/2023
Fantastic service
Customer Service
Quality
Value
I used Bristol Van Removals last month to complete a house move from Somerset to Bristol. It was a highly challenging and stressful time for us, and every member of the team - office staff as well as those who came to do the packing and the moving - did their absolute best to make the process as easy as it could be. The packing service was brilliant. It was fast and efficient, and not a single item was broken. The removal process was also handled brilliantly, and the team went out of their way to successfully complete a two-stage removal (some items into storage, some into a new house). After the removal, I found that a couple of items that should have gone into the house had ended up in storage by mistake. Rather than just leaving it up to me to go and retrieve them, Bristol Van Removals sent two of the original men who did the packing to meet me at the storage unit and help me find the items, unpacking the storage unit item by item, and then repacking it. Everyone knows how stressful moving can be, but with the help of Bristol Van Removals, this was made infinitely more manageable. I would definitely recommend them and would use them again.
Customer in Somerset Posted on 23/03/2023 , work completed 23/02/2023
Very efficient friendly service
Customer Service
Quality
Value
I was very impressed with the team that moved the contents from my late father-in-law’s property from Bristol to London yesterday. For me it was quite a daunting and emotional task but the guys were very friendly and nothing was too much trouble. The items were all handled with care. And updates were provided regarding arrival time in London. A great job. Thanks very much
Customer in Greater London Posted on 01/03/2023 , work completed 28/02/2023
Fantastic teamwork
Customer Service
Quality
Value
We have just used Bristol Van Removals to move from Bristol to Calne. The office team were very responsive and helpful and we had the packing as well as removal service. This was all done excellently and efficiently. Ben and has team were superb on our moving day. It was a ridiculous amount of stuff to shift around in a cramped house but they did it all cheerfully and were helpful and positive throughout. An excellent team and great service – will certainly use again but hopefully not for quite a while!
Customer in Wiltshire Posted on 20/02/2023 , work completed 18/02/2023
Highly recommended- professional, efficient and kind
Customer Service
Quality
Value
Really impressed with Bristol Van Removals from the start to finish of my move. Everyone I’ve dealt with has been excellent and the removals team today was incredible- punctual, careful, efficient and cheerful throughout (despite a heavy and unwieldy mattress!). Couldn’t have asked for more, thank you all very much!
Customer in Bristol City Posted on 05/01/2023 , work completed 04/01/2023
Made the whole process as straightforward as possible
Customer Service
Quality
Value
Every part of the job was carried out in a really professional and efficient way. We paid for the packing service and everything was packed safely and logically. Everyone who worked with us was very friendly and lovely, and nothing was too much trouble. We had to rearrange several times due to changing completion dates, but that was no trouble at all. The move itself was really quick and relatively painless and they didn't leave until we were happy with everything. Overall, it was a great service, and a great job done. Thank you very much!
Customer in Bristol City Posted on 24/12/2022 , work completed 15/12/2022
Cracking service time and again.
Customer Service
Quality
Value
We used Bristol Van removals in the summer for the second time and they did not disappoint. The guys who came to help us move were polite, courteous, hard-working and willing to go the extra mile. They were so careful with our things I trusted them completely. Moving house is undeniably a stressful experience but I can honestly say moving day went without a single hitch thanks to the guys from BVR! We didn’t use the packing service this time but next time we move we will definitely be giving that a go to reduce the stress even more. I would one hundred percent recommend.
Stephanie in Wiltshire Posted on 06/12/2022 , work completed 12/07/2022
Poor standard of work
Customer Service
Quality
Value
I used BVR to move me in and out of storage and even though they are competitive price wise, they broke items going in and out of storage then we paid extra for the fragile packing service and what a waste of money this turned out to be as there was multiple breakages a number beyond repair, I contacted them numerous times but had to stop as it was stressing me out and I wasn't getting anywhere basically they wanted me to sort everything out and send them on receipts instead of doing the correct thing and dealing with it all, I cannot replace certain items, so if you value your possessions avoid using them.
Customer in North Somerset Posted on 22/11/2022 , work completed 26/10/2022
The trader replied (on 22/11/2022)
Hi thanks for your feedback. Unfortunately yes, some items were damaged on your move. Accidents do happen. We quickly responded, apologised to you and replaced your bookcase the same day. We also had a custom piece of glass made for your record player door which was broken. Our office team were both polite & responsive throughout and were happy to replace/fix any other broken items as per our last email to you. You decided to end contact and have now left this review. Whatever we did I don't think we could have made you happy. We are sorry that you felt this way. We wish you all the best. BVR
Great value packing and removals, staff and service exceptional
Customer Service
Quality
Value
We’ve had 2 moves with Bristol Van Removals recently (including the packing service the first time) and they’ve been amazing from start to finish. All the staff are so friendly and helpful, the guys moving were careful and efficient, and it was great value, we wouldn’t hesitate to recommend them.
(your username) Posted on 21/11/2022 , work completed 19/11/2022
Brilliant movers
Customer Service
Quality
Value
Dan and Jarrick were amazing, really helpful and proper gents. Perfect service Cannot thank them enough, highly recommended
Customer in Greater London Posted on 17/10/2022 , work completed 13/10/2022
Professional, responsive, friendly and really good at what they do!
Customer Service
Quality
Value
Bristol van removals stepped in at very short notice to help us out after our previous movers had cancelled on us 4 working days before completion. They have been absolutely brilliant, the admin/ops team are really friendly and responsive. Jamal & team who did the moves (we did two in the end from home to storage and storage to new home) were brilliant, they were professional but also very friendly and really put me at my ease. BVR made a really big difference to such a stressful time. Wouldn’t hesitate to recommend.
Customer in Bristol City Posted on 10/10/2022 , work completed 23/09/2022
Excellent removal team
Customer Service
Quality
Value
Our move went like a dream thanks to helpful admin team throughout and very professional and very cheerful guys moving on the day. They helped put us at ease, treated our stuff with respect, and made sure everything fitted in the truck and in the quite restricted space at the other end. They were also quite fast, which helped a lot. I’d recommend this company to friends.
Customer in Bristol City Posted on 03/09/2022 , work completed 01/09/2022
Best moving experience ever
Customer Service
Quality
Value
We had a top to bottom fantastic experience with Bristol Van Removals. Aimee did a fantastic job in helping us select the right combination of services for our needs, and was diligent about following up and making sure things were scheduled and in order. Our movers, Max, Jamie, and Cole were not only careful and professional but funny and compassionate too. They were very careful with our things and kind about the move which I was feeling very sad about. I'd been stressing about this move for months, and i wish had known then how smoothly it would all go, it would have saved me so much worry. We have another move coming up in the future, and I will absolutely be booking with Bristol Van Removals again and will save myself quite a lot of fretting as I know now how easy they make everything.
Amanda in Bristol City Posted on 03/07/2022 , work completed 01/07/2022
Utterly fantastic
Customer Service
Quality
Value
I wanted to say how brilliant the guys were on moving day! Professional, friendly, excellent at helping me with my cat under the kitchen drama and so absolutely careful they didn’t leave even a scuff mark on the walls! The customer service team were also brilliant at responding to my queries and putting up with the various moving dates! They made it feel like it was no drama. I’m utterly delighted with the service and would recommend Bristol van removals to anyone.
Customer in Gloucestershire Posted on 02/07/2022 , work completed 30/05/2022
Excellent company
Customer Service
Quality
Value
They helped me move yesterday and the whole process was easy from booking, delivering boxes, answering questions and the move itself. They were helpful, professional and patient. Would highly recommend!
Customer in Bristol City Posted on 01/03/2022 , work completed 28/02/2022
Professional and very friendly and helpful.
Customer Service
Quality
Value
I would wholeheartedly recommend Bristol Van Removals based on our two experiences. The team moved us into storage firstly and then from storage to Scotland. I wouldn't look for any other removals company now, (were it not for the fact that we now live in Scotland!). The whole team from office staff to the guys doing the heavy work were so helpful and professional and even made the process almost enjoyable! The guys took great care of our possessions and did their work in great humour as well. Thank you so much B V R and we wish you all the best for the future. Kind regards J & H (Fife).
Customer in Fife Posted on 10/01/2022 , work completed 06/01/2022
Third floor flat removal from Bristol to Codicote, Hertfordshire
Customer Service
Quality
Value
Fantastic experience! The guys were super friendly and upbeat. We had a lot of stairs but they tackled them without complaint and managed to get our sofa back out the front door, no easy feat. On arrival at our new place, they were very careful and helpful, making sure all our items were put in the right room which saved us loads of time when it came to unpacking. They had a blanket they put down so they didn't track mud into our new home. Very happy! Thanks a lot, guys!
Tony in Hertfordshire Posted on 30/12/2021 , work completed 23/12/2021
Wouldn't hesitate to use again
Customer Service
Quality
Value
They arrived punctually and were friendly, polite, hardworking and efficient. They treated all our belongings with care and offered a great service. We have used the company before and have always been impressed. They have overseen previous moves and they were all fantastic, as was the team in the office.
Customer in Bristol City Posted on 22/12/2021 , work completed 20/12/2021
Truly outstanding service
Customer Service
Quality
Value
When we sold our 3-bed house in North Somerset we used Bristol Van Removals for transporting the entire contents to a storage unit in Bristol. One year later we used them again to transport our things from storage to our new house over an hour away. Both times it was a 3-man team using 2 vans. We thought the service was astounding. For our recent move, Liam, the team leader, and his 2 colleagues, Milen and Nelson, were very professional, punctual, friendly, showed attention to detail, and very respectful of our needs – nothing was too much trouble; they were super careful with our new flooring, reassembled the bed, connected the washing machine, etc., always with good humour. To be perfectly frank, if I were starting a removals company, these 3 guys would definitely be my first hires. They’re simply unbeatable. Whoever is handling recruitment at BVR is doing a fine job. I would also like to mention the superb communication skills of Aimee and Livvy in the office. Emails were answered promptly, usually within the hour, and calls returned likewise within the hour. They were also very accommodating when we had to switch dates after our first house purchase fell through at the last minute. We found the rates to be very competitive. A very happy customer.
Customer in Wiltshire Posted on 19/12/2021 , work completed 16/12/2021
House move
Customer Service
Quality
Value
I just want to say a huge thank you to BVR for your recent services for our home move at very short notice, thank you Aimee for your support. The day was more stressful than imagined due to exchanging and completing the same day. A very special thank you to the team Ben, Dan, Joe & Dale, who arrived punctually at 8 am on the 3rd November. They were all polite, professional, very careful, courteous and very hard working, all cheery with great work ethic and a can-do attitude. I thought I could pack well, but these guys definitely are the experts at filling space. From completely emptying the old house to fully unloading into the new, and everything where you asked for it to be, these guys were top class, even overcoming the size of sofa issue in a small hallway to the second floor of the new house. I highly recommend BVR and would definitely use it again if we ever move again.
Simon in North Somerset Posted on 01/12/2021 , work completed 03/11/2021
Amazing service
Customer Service
Quality
Value
Bristol Van Removals were brilliant! Joe and Jammer were amazing, so quick and efficient. Also managed to put together a complicated IKEA bed that fell apart in the move - my partner and I were ready to just go out and buy a new one but they managed to put it back together. Nothing was too much trouble and I would not hesitate to use them again. Thanks for making our house move as stress free as it could be!
Customer in Bristol City Posted on 19/10/2021 , work completed 15/10/2021
Bristol Van Removals
Customer Service
Quality
Value
Very good quality removals, professional men with good service qualities. I would definitely recommend. Compared to quotes from other companies very good value as well.
Customer in Bath and North East Somerset Posted on 27/09/2021 , work completed 25/09/2021
Brilliant, professional and good fun
Customer Service
Quality
Value
We wanted to thank Dan and the whole team who moved us from Almondsbury to Welland a couple of weeks ago. They were a great bunch and the packing, move and unpacking was seamless and smooth from our point of view. Nothing lost or broken! We used Bristol Van Removals on a recommendation and a very competitive quote and will definitely recommend you to friends and family.
Customer in Worcestershire Posted on 20/09/2021 , work completed 08/09/2021
First rate pianos and house contents removal
Customer Service
Quality
Value
A great experience dealing with these guys...they were very professional, capable and adaptable as well as a complete pleasure to have doing the work. I would wholeheartedly recommend them.
Customer in Bath and North East Somerset Posted on 25/08/2021 , work completed 24/08/2021
Fantastic Service
Customer Service
Quality
Value
Having used the company in 2019 with great success, we used Bristol Van Removals in June 2021 to move my Mother from sheltered accommodation to a residential home. Liam and Ollie were absolutely magnificent and made the daunting task a pleasure. They were incredibly helpful, resourceful, enthusiastic and hard working. Nothing was too much trouble and nothing was broken. They were an absolute pleasure to work with and I cannot recommend Bristol Van Removals too highly.
Peter in Wokingham Posted on 27/06/2021 , work completed 26/06/2021
Wonderful service
Customer Service
Quality
Value
I moved in January 21 and Bristol Van Removals were recommended to me by a former neighbour who had used them. It was easy to book and agree a price but due to illness in my family and the new property not being ready on time I had to cancel my original booking at short notice. This was no problem for BVR who arranged an alternative date for me. On the day of the move, they arrived on time. Nothing was too much trouble for them. The 2 removal men were very cheerful and very helpful. My move was completed in double quick time. Everything was moved into the new property in the same condition as when it was packed. I would not hesitate to recommend Bristol Van Removals to anyone who wants to have a stress free move at a very reasonable price. A special mention to the office staff who couldn’t have been friendlier or more helpful.
Customer in Bristol City Posted on 04/05/2021 , work completed 28/01/2021
Fantastic! Reliable, hardworking and highly recommend
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Quality
Value
Dan and Andy moved us into our second floor flat. They arrived early, worked extremely hard and were clearly highly experienced. Both Dan and Andy were really easy going and nice guys. The price was competitive and they do an NHS discount which is brilliant. I found Bristol Van Removals on Which? Trusted Traders and I will recommend them to anyone thinking of moving.
Customer in Bristol City Posted on 21/02/2021 , work completed 20/02/2021
Fantastic service
Customer Service
Quality
Value
From the initial quote to the last box leaving the lorry the team were friendly, professional and cheerful. The access at our new home was definitely tight and there was a delay getting our keys. The guys that moved us were great and and were positive throughout. I wouldn't hesitate to recommend them.
Customer in North Somerset Posted on 03/12/2020 , work completed 01/12/2020
Brilliant service
Customer Service
Quality
Value
They were brilliant from start to finish. We had lots of drama getting out date confirmed - we ended up with less than 72 hours notice! The ladies in the office were lovely - Aimee in particular was constantly checking in and was really sympathetic with the situation. Given I was already totally stressed it was really nice to have that! On the day the guys were amazing. We had wardrobes that we realised the night before we couldn’t collapse without destroying - they worked really hard and managed to move them without us having to ruin them! They worked really hard and were really friendly. Couldn’t have asked for anything better after the stress of pre move week!
Customer in South Gloucestershire Posted on 03/12/2020 , work completed 20/11/2020
Excellent movers
Customer Service
Quality
Value
As arranged by Dave the Director on a pre-visit, the 3 guys arrived at 9 am on the dot and got stuck into moving all out packed boxes and furniture immediately - the 3 men, Dan, Dale and Katarin who were friendly and worked well as a team. They moved us our of our house in time and after a lunch break they moved us into our new house - they took furniture into their desired rooms upstairs and downstairs and were pleasant to communicate with. They worked hard and took some necessary breaks. They even reassembled a wardrobe for us which had to be taken apart to be moved and managed to move a heavy table through a window into our new property. We were most impressed and would definitely use the company again. We were pleased with the price. Thanks guys!!
Customer in South Gloucestershire Posted on 13/11/2020 , work completed 05/11/2020
Bristol Van Removals are fantastic.
Customer Service
Quality
Value
A great company who I have used twice now in the last few years. This latest move they were just as brilliant as last time - very friendly, fast and professional. They worked super hard through horrendous weather and never stopped smiling. The best removals firm I’ve ever used over a lifetime of frequent moving! I can’t recommend them highly enough.
Lucy in Bristol Posted on 12/11/2020 , work completed 31/10/2020
Very efficient and professional movers
Customer Service
Quality
Value
I used Bristol Van Removals to move my flat furniture from storage to my new flat (up two flights of stairs at the end of a long day for them). They were incredibly quick and efficient and moved everything (including some very heavy furniture) with no fuss. Would thoroughly recommend them to anyone wanting to move in the Bristol area.
Customer in Bristol Posted on 29/09/2020 , work completed 26/09/2020
Recommended
Customer Service
Quality
Value
We recently used Bristol vans for a move from Bristol to a little village south of the city. They were great to deal with from the first enquiry. We arranged a video show around the same day, and the quote came in really quickly. The price is so reasonable (we got a lot of quote and they were the best). We had lots of issues with our completion date changing and Aimee was very patient despite us changing the date multiple times, and always tried to accommodate us and communication was fantastic. The moving team themselves were on time, polite and friendly and worked so hard. Nothing was too much trouble even at the end of the day. Highly recommended!
Customer in Bath and North East Somerset Posted on 28/09/2020 , work completed 15/09/2020
Superb from start to finish. Great value, highly recommended.
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Quality
Value
We found Bristol Van Removals via this Trusted Traders website and were immediately impressed by their reviews. We hired them for our recent house move and are SO happy we did. The three guys worked like absolute troopers all day, happily moving our stuff out of our old house and into the new one. (I have no idea how they remained so cheerful all day, but it was great to see!) We don't have any plans to move again anytime soon, but if anyone asks me for a reliable, good value removal company, I won't hesitate to recommend this company. Thanks so much Bristol Van Removals, you're amazing!
Customer in Bristol City Posted on 26/08/2020 , work completed 22/08/2020
Amazing!
Customer Service
Quality
Value
What an amazing job Carl, Jake and Dan did today making my move so much less stressful! They arrived early (they rang ahead to make sure it was convenient) packed the van up in a quick and efficient time ensuring they took great care. They dismantled both beds and put them together the other end. Nothing was too much trouble for them, even when they arrived at my property and couldn’t pass under the overhang and had a little way to walk with my things! I would definitely recommend,Thank you so much 😊
Customer in Bristol City Posted on 24/08/2020 , work completed 24/08/2020
Big move from Bristol to The Peak District
Customer Service
Quality
Value
What a wonderful service! professional and light hearted chaps with constant smiles on their faces despite having to lift my 35k weights (with one hand I might add) everything was perfect from start to finish, brilliant service and organisation and timing was outstanding. Thanks guys.
Customer in Cheshire East Posted on 18/08/2020 , work completed 10/03/2020
Couldn’t be better
Customer Service
Quality
Value
From Ben and Dale packing to Ben, Dan, Liam and Wayne who physically moved us, every aspect of the operation was absolutely brilliant. They were careful, cheerful, and very patient as we had a delay of more than 3 hours in the middle of the day. They stayed until late and everything was in the house. Difficult to praise them enough, they were competitively priced, responded quickly and delivered an amazing service, Thank you.
Jim Posted on 09/07/2020 , work completed 06/07/2020
Highly recommended
Customer Service
Quality
Value
I had Dan and Jamie over to help me move from a two bedroom flat to a 3 bedroom house. They were lovely! Polite, professional and really fun guys. Booking was quick and getting a quote easy. They worked out roughly equal to some of the lower quotes and beat out some of the more expensive ones who wanted to send double the crew. They are great. Use them.
Customer in Bristol City Posted on 02/07/2020 , work completed 29/06/2020
Brilliant!
Customer Service
Quality
Value
Booked after a recommendation from friend and was not disappointed. Service from booking to completion of removal was outstanding. Great help in offering advice and best options to suit our needs. Friendly, polite, staff and nothing was too much trouble. Would highly recommend this company. Thank you for all your help.
Customer in South Gloucestershire Posted on 12/06/2020 , work completed 12/06/2020
Move across Bristol from flat to house
Customer Service
Quality
Value
Boxes and packing materials delivered exactly as arranged. On the move day, the team of two moved me out of a second floor flat into a three storey town house, so lots and lots of stairs. Even when all the items were moved in, there was an open offer to re-site things that I might not have steered to the right location first time. Given the work involved and the hot temperature on the day, it was really helpful. We started at 9:00am, and were complete by early afternoon. It was a hot day, the guys worked flat out. The team arrived bang on time, worked hard, were quick, organised, super with all my neighbours, nothing too much trouble and good sense of humour - a credit to your business. Thank you. I wouldn’t hesitate to recommend your services.
Customer in Bristol City Posted on 05/06/2020 , work completed 22/05/2020
fast, efficient service
Customer Service
Quality
Value
I asked for a small but important removal job to collect a piece of medical equipment to complete the set up of a coronavirus 'pod'. Job was booked for the next day and I was kept informed through the day, especially when the previous job over ran and delivery was delayed. There was a minimum charge even though the job was small and quick but it still good value for money. Good service, friendly and helpful staff, efficient work.
Customer in Bristol City Posted on 03/06/2020 , work completed 02/06/2020
Great Job by the BVR team
Customer Service
Quality
Value
Helping us move out and into storage today we had a great duo in Nick and Dale from Bristol Van Removals. They were really friendly, hard working and no task was too big or too tricky. Thanks for all your help guys. Look forward to the next part of the journey.
Customer in Bristol City Posted on 30/05/2020 , work completed 30/05/2020
Great job done and very helpful
Customer Service
Quality
Value
Got quotes from several removal companies but what impressed me about Bristol Van Removals was how friendly & flexible they are. As moving out my late fathers house but will be unable to move into my new address for a few weeks. Not moved house in over 30 years, so all new experience to me. They talked me though all the options I had and gave quotes for different timescales as unsure when will be able to move into my new address. So went and booked with them and not regretted it they arrived on move out date prompt at 9am, we’re friendly but expert removers and before I knew it all my worldly goods were in their van and off to storage. Could not have asked for a better service, great care was taken in packing my precious cargo (2 large TV’s). Looking forward to same service when they help me move into my new address. Thanks for doing such a great job
Customer in City of Bristol Posted on 01/03/2020 , work completed 27/02/2020
House removals
Customer Service
Quality
Value
Absolutely brilliant service, competitive and helpful from the quote right through to the job itself. I hadn't realised how important it was to get a good removal service, the completion date kept changing and Dave was really quick to get back to me each time, he was very understanding and helpful. Finally, move day came and as promised four guys and three vans turned up on time. They were friendly, careful and very hard working. When they reached our destination they were so patient as we waited for keys to be released. They were quick, careful, efficient and incredibly polite. I had about four quotes from big and small firms, but I was so pleased I went with Bristol Van Removals a good job done at the price you quoted, thanks guys!
Customer in Devon Posted on 02/09/2019 , work completed 19/08/2019
Reliable and professional
Customer Service
Quality
Value
Highly recommend the guys from Bristol Van Removals; despite moving house on the hottest day of the year, they were very professional and friendly, working incredibly hard to ensure the smooth transition to our new home at a really competitive price. Nothing was too much trouble and they made the whole process stress free - including moving the hot tub!! I would definitely give them a call if you are thinking of moving and need a reliable removal firm to help.
Customer in South Gloucestershire Posted on 03/08/2019 , work completed 25/07/2019
Great Service, would use again and recommend to anyone
Customer Service
Quality
Value
Absolutely great service. I booked this firm to move my elderly parents. The two chaps arrived earlier than expected and worked really hard to fit everything into the van. Nothing was too much trouble, offering to put my parents bed together and moving it to where they wanted it once assembled. Very competitive price and both chaps were very considerate with my parents belongings. I would definitely recommend to Anyone.
Julie, South Gloucestershire Posted on 02/08/2019 , work completed 11/07/2019
Excellent removal job, very pleased
Customer Service
Quality
Value
We were very pleased about the handling of the removal of my daughter to a different location in Bristol. Despite the temperature, problems with parking, and the 4 flights of stairs to negotiate (part of it was no-shoes area), they did the job with a smile and very professionally. Can fully recommend.
Customer in Hertfordshire Posted on 23/07/2019 , work completed 22/07/2019
Office move
Customer Service
Quality
Value
Bristol Van Removals did an outstanding job in assisting with an office move. The team were professional and took the stress out of the move. Moving heavy furniture and reassembling without question or complaint. I will not hesitate in contacting Bristol Van Removals for any future work.
Customer in City of Bristol Posted on 16/07/2019 , work completed 27/06/2019
Kept a smile - even on the hottest day of the year
Customer Service
Quality
Value
Nick and the team of four moved all our stuff from storage and our rented flat into our new four bed house. Even in temperatures of almost 30 deg they stayed cheerful, helpful and positive. Highly recommended.
Customer in Bath and North East Somerset Posted on 07/07/2019 , work completed 29/06/2019
Very helpful and friendly movers
Customer Service
Quality
Value
Bristol Van Removals did an outstanding job and were super helpful to bring all the items back, with many heavy furniture on the third floor. I really appreciated the help in putting back the furniture together, I would definitely rehire them again.
Customer in North Somerset Posted on 24/06/2019 , work completed 20/06/2019
Reliable and efficient
Customer Service
Quality
Value
Bristol Van Removals delivered our new kitchen units. The service was reliable and efficient. We had an issue our end with the help we arranged to lift and move the units from the van. However, the driver, Nick was empathetic and accommodating. He offered his help ever so kindly and willingly. We are more than pleased with the service.
Customer in Greater London Posted on 06/06/2019 , work completed 06/06/2019
A Huge Help
Customer Service
Quality
Value
Had two guys and the Luton van come to help us move our furniture and boxes into our new, third floor flat. The guys were an enormous help, we would not have managed to get our Sofa up those stairs on our own, but they handled it easily. They were very friendly and approachable, all in all a great service.
Customer in City of Bristol Posted on 29/05/2019 , work completed 28/05/2019
Great service, would definitely recommend
Customer Service
Quality
Value
I was really impressed with the service from start to finish. All dealings on the phone beforehand were professional and polite. On the day itself the removals guys arrived on time and swiftly loaded the van and secured all my items. The unloading at the other end was again dealt with quickly and efficiently with everything placed where I wanted it. The guys made what is normally a stressful experience completely stress free. I would definitely recommend and if I ever need to move again I'll be booking them again! Thank you :-)
Customer in City of Bristol Posted on 21/03/2019 , work completed 18/03/2019
Superb Job
Customer Service
Quality
Value
I cannot speak too highly of the fantastic job that they did in moving my mother to sheltered accommodation. The men were an absolute pleasure to deal with and made the move a straightforward and pleasant experience. Thoroughly recommended. 5 stars!
Customer in Wokingham Posted on 10/03/2019 , work completed 06/03/2019
Great job - really pleased, and competitively priced
Customer Service
Quality
Value
Dave was a pleasure to deal with in the lead up to our move, he turned up promptly to give us a very competitive estimate. On the day before the move, a team of two arrived promptly to carry out the packing - which was done with a minimum of fuss. Everything was packed by 2PM, except for some essentials which we needed for that night. On the day of the move the team turned up promptly (again) and proceeded to load the vans quickly and efficiently. The team were a pleasure to deal with and their friendly relaxed approach made the day much smoother - although they did nearly consume all our sugar. We were unloaded by about 6PM (all three vans!). We were really pleased with the service and have already recommended to some friends.
Customer in City of Bristol Posted on 04/03/2019 , work completed 01/03/2019
An excellent service for a very competitive price
Customer Service
Quality
Value
Bristol Van Removals recently helped us make a local house move. In our married life we have moved over 10 times, including international moves, so I flatter myself that I know what it’s all about. Dave was friendly and efficient and had a quote back to me very quickly, and it was very competitive. I was delighted that not only were they a Which trusted supplier, but also great value for money. His team were all people who had worked for or with him for a good period of time, and they were courteous, cheerful and very helpful, even though the day was long. They packed for us on day 1 and moved us on day 2. I’d highly recommend them, whether for a man and a van or for a full move. They stand out as exceptional in a world where great customer service is not often truly given.
Customer in South Gloucestershire Posted on 11/12/2018 , work completed 04/12/2018
Great service as usual
Customer Service
Quality
Value
Have now used this company 3 times. Every time they have been reliable, cheerful, fast and hard working. My latest move involved putting everything into a storage unit. When I first saw the size.of the unit, I didn’t think in a million years everything would fit in, but the guys were very creative with using the space and managed to get everything in. They are always happy to help with dismantling or building beds etc, nothing too much trouble for them. Wouldn’t use anyone else
Samb888 Posted on 11/11/2018 , work completed 11/11/2018
Excellent service
Customer Service
Quality
Value
We found this company on Which and got in touch with Dave who came promptly to price quite a complicated move. The quote was very competitive and the team who carried out the move were exemplary. Their attention to detail and the care they took of our items was very much appreciated. They work well as a team and nothing was too much trouble. If you are looking for a removal company you can trust then look no further than Bristol Van Removals. I cannot recommend them highly enough.
Mrs L Saunders Posted on 23/10/2018 , work completed 23/10/2018
Excellent service
Customer Service
Quality
Value
Dave and the team at Bristol Van Removals were fantastic. Dave provided our bespoke quote quickly. Our moving day went incredibly smoothly and the removal team were lovely and efficient . I would happily recommend Bristol Van Removals
Claire Posted on 10/10/2018 , work completed 10/10/2018
Great service
Customer Service
Quality
Value
Got let down by our original removal firm and got in touch with Dave at the last minute. Absolutely first class service beginning with Dave then right through to our move with the guys. Couldn’t thank them enough. We’d definitely recommend them.
P Sims Posted on 30/09/2018 , work completed 30/09/2018
Professional, flexible, reasonably priced and capable of fitting an elephant into a shoe box.......delicately!
Customer Service
Quality
Value
Bristol Removals moved me from Bristol to Frome. Dave who runs the business came to look at the job himself which was great as it gave me a chance to ask questions. He then sent me a very reasonable quote. The chaps that came to move me were very efficient and handled my belongings with professionalism and care. I would definitely recommend this business to others.
Jessgardiner Posted on 25/09/2018 , work completed 25/09/2018
Fantastic Service, start to finish!
Customer Service
Quality
Value
Absolutely excellent service! We had to change the date at short notice and this was done with ease and we were given the exact time and date we needed to move it to. The guys who moved our furniture were incredibly professional, friendly and efficient. Thank you Bristol Van Removals, we will always recommend you and use you again when we need! Emma and Jonas :-)
Emma638 Posted on 03/05/2018 , work completed 03/05/2018
The cheerful removers
Customer Service
Quality
Value
The two Daves lead a brilliant team of energetic, tremendously helpful and friendly movers. All of them seem to love their work and to share an amazing capacity to work, practically non-stop, till the job is finished to the customer's complete satisfaction. You need to be ready when they arrive: they move FAST so precious pictures and books and fragile furniture need to be carefully identified so that they know to take special care with them. We have lots of fragile items - especially china and delicate glassware. Nothing at all was broken in transit. Communication both before and after the move is exemplary too - with questions speedily and clearly answered. It's very clear to see why these are on the Trusted Traders list. If we move again, we'll make sure to contact Dave and Dave.
Richard Carrington Posted on 16/02/2018 , work completed 16/02/2018
Excellent from start to finish!!
Customer Service
Quality
Value
As a which trusted trader myself, I was very impressed with Bristol Van Removals reviews and decided to give them a call. From the original quotation (which was very fair) through to the day of removal, Dave and his team were very professional and accommodating. I had to cancel our appointment the night before due to being admitted to hospital for an urgent op - Dave very kindly rescheduled to a date that was convenient for us. This also meant the destinations of some of the items had to change, which was no trouble at all. Nick and Will were very polite, extra careful and kept us informed along the way. Overall a great experience from start to finish and I would have no hesitation in recommending to others. Well done guys.
Which? Trusted Traders Consumer Posted on 20/12/2017 , work completed 20/12/2017
Removal between apartment blocks
Customer Service
Quality
Value
Removal between apartment blocks. Very happy with the job.
Which? Trusted Traders Consumer Posted on 30/11/2017 , work completed 30/11/2017
We were moved (by the excellent service of BVR) :-)
Customer Service
Quality
Value
It was a pleasure to be moved by Dave and Dave and the team. Friendly, nothing too much trouble, no quibbling, very flexible (we changed some plans at the last minute), willing to hold a booking before we had exchanged, worked very hard and moved a lot of stuff very efficiently, nothing broken in process. Really couldn't suggest any improvements to this service - oh and quote was cheapest of competition. You stuff is in safe hands with this outfit.
Trevor Thompson Posted on 02/11/2017 , work completed 02/11/2017
First class job!
Customer Service
Quality
Value
BVR recently moved me from St George to Brockworth, Gloucestershire and it was the most painless move I've ever done. The two guys who moved me, Craig and Dan, were absolutely superb. Really polite, helpful and hard working. You never quite know what you'll get when you book a service like this for the first time, but I have to say they were fantastic. Within a few minutes of meeting them on move day I knew they were going to be brilliant, and they didn't let me down. Thanks Dave, Craig and Dan for a first class job!
Nick Brown Posted on 09/09/2017 , work completed 09/09/2017
Fabulous Move
Customer Service
Quality
Value
I wanted to say how fabulous your removal guys were, from the initial moment they introduced themselves they brought an air of calmness and capability to the whole process and just moved everything out and back into the new house in such a way that I didn’t need to think about anything. When they arrived I was initially so wound up about the whole process as there was only me and three dogs so I had a lot to thing about but they seemed to lift all that worry off me and made it such a wonderful and pleasurable experience I couldn’t have been happier. Well done and thank you I will be recommending you to all my friends. Denise
Denise Posted on 04/07/2017 , work completed 04/07/2017
Excellent
Customer Service
Quality
Value
Fantastic, good communication from provisionally booking to confirming. On the day, great, efficient, polite and friendly guys. Did a fab job. Would recommend without a doubt
Leeanne Posted on 08/06/2017 , work completed 08/06/2017
The trader replied (on 09/06/2017)
Hi Leeanne you are very welcome! Have a great weekend!
Friendly, Prompt and Efficient - would highly recommend
Customer Service
Quality
Value
Dave and his team were brilliant for the removal of our library books. They were quick to respond to emails, they arrived promptly and were so efficient on the move day. It was a pleasure to work with them and I would highly recommend them to others.
Kate Rogers Posted on 08/05/2017 , work completed 08/05/2017
Can't fault this removal company
Customer Service
Quality
Value
Fast, friendly and efficient. The guys were punctual, worked very quickly but with care for the furniture. They were communicative with us and each other. Their packing skills were exceptional. Upon arrival at the new property they put every item exactly where we wanted. We would have no hesitation in using these guys again.
Row222 Posted on 24/04/2017 , work completed 24/04/2017
Friendly and efficient
Customer Service
Quality
Value
BVR moved us from our 3 bed house into a storage unit. They arrived on time & all the guys were friendly & helpful - nothing was too much trouble. They were professional and quick and we were very happy with the job. They definitely took the stress out of move day! Also excellent value for money, but not compromising on service.
LJJLJJ Posted on 20/04/2017 , work completed 20/04/2017
Just the best
Customer Service
Quality
Value
BVR took my stuff from Bristol storage to London. I've used lots of removers in the last ten years but this was by far the best experience I've had. Dave was prompt and efficient with my first enquiry and Nick, who did the moving, was absolutely brilliant. I'm just sorry I can't give him more stars..
kate.f Posted on 13/04/2017 , work completed 13/04/2017
Local area house move
Customer Service
Quality
Value
We didn't move far but we had a great deal of stuff, and Dave and his Team were brilliant. They were on time, friendly, helpful and didn't even complain about the weight of our bed! They all worked quickly and efficiently and made the whole move stress free. We would definitely recommend the company.
nualajoy Posted on 09/04/2017 , work completed 09/04/2017
Move from London to Bristol
Customer Service
Quality
Value
Used the company for the first time for a removal from a flat in London to two different addresses in Bristol. The 2 guys who came were very friendly, polite, prompt and efficient. Worked tirelessly to the job done with great teamwork being very careful with delicate items and minding the paintwork etc. I would definitely recommend and will use again.
BenjaminG Posted on 17/03/2017 , work completed 17/03/2017
Prompt and efficient - moved about 8 miles
Customer Service
Quality
Value
Arrived on time, very pleasant, efficiently moved our stuff with no grumbling, or damage, would absolutely recommend.
Which? Trusted Traders Consumer Posted on 15/03/2017 , work completed 15/03/2017
Fast, efficient, friendly and careful
Customer Service
Quality
Value
Very happy with the service we received when moving from a flat in Bristol to a house in Portishead. The guys were very friendly and did a great job. They arrived on time and the whole process went really smoothly, taking only two hours from start to finish. They were very fast and efficient, but also very careful with our stuff. I'm really glad we booked your services as it helped to take the pressure off in what is already a pretty stressful situation - thank you!
Amy Sorensen Posted on 20/02/2017 , work completed 20/02/2017
Bristol to Brighton move
Customer Service
Quality
Value
The move went well mostly. They did a survey before the day and we had a good impression from them and believed that it should only require 1 van. We also booked the packing service who also confirmed the survey findings of only 1 van needed. On moving day 2 people turned up who were different again and they were skeptical about whether everything would fit. It almost all fit, but we did have to take lots in our own cars and we did have to leave a couple of less important items in Bristol. The guys who did the removals were absolutely fantastic and very hardworking. They started at 7am and they finished unpacking in our 6th floor flat in Brighton about 7pm and then they went on to rebuild my bed which was in lots of pieces. Van sizing aside, it was a good experience and I would recommend them.
Which? Trusted Traders Consumer Posted on 15/11/2016 , work completed 15/11/2016
Move from Bristol
Customer Service
Quality
Value
They took most of the furniture in the house from Bristol to Ilfracombe. Beds/chest of drawers etc which was a fairly big job. Prrompt service and very friendly.
Which? Trusted Traders Consumer Posted on 02/11/2016 , work completed 02/11/2016
Very efficient and friendly!
Customer Service
Quality
Value
They did my move between flats very efficiently. Everything was moved out of my old one, transported and then brought into my new flat in not much more than an hour.
Which? Trusted Traders Consumer Posted on 30/10/2016 , work completed 30/10/2016