EA Mobility

The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,

We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.

EA Mobility turned our ground floor bathroom into an accessible one for my husband, who has Lewy Body Dementia. The bathroom was completely gutted back to bare Victorian brick and redone with easy-clean panelling instead of wall tiles, non-slip flooring instead of floor tiles, new raised toilet, new vanity unit & sink, low-level access shower with folding half-height 'carer shower doors' & thermostatic shower tap. Areas painted: (inside) door, the un-panelled areas of walls, skirting board, ceiling and (inside) window frames. The ceiling light and extractor fan were replaced. The whole process was very quick. I made a telephone query on the Monday, the free home assessment was conducted with Kevin on the Thursday. I was so impressed by the company's approach to 'future-proof' the bathroom, that I paid the deposit that day. Work would have started 4 weeks later, only I asked for it to be delayed slightly. A technical survey was conducted by the project manager, Denleigh. The workman, Richard, stood out from the start as ideal for the job, showing tact, patience and discretion. The hall carpet was covered with sticky-backed plastic for protection, taken up for the weekend and then replaced fresh on the Monday. A company van arrived with all materials and products. The electrician and flooring layer arrived when needed. Nothing was a problem. The shower doors were 2 inches too short in width, so extension bars came by courier.

Replaced and updated our en-suite shower. The installation date was brought forward by a week which was very helpful as existing shower was faulty. Our installer was Chris who worked tirelessly to get the job done in good time. He was neat and considerate, leaving everything tidy at the end of each day. We were impressed by the quality of his work and attention to detail. He ensured our floor coverings were protected and swept up each day so we were not left sleeping in a building site. At the end of the work all waste was removed and the area vacuumed ready for us to use once the sealant had dried. It was a pleasure to have someone working in the house who was friendly and obliging. We are very satisfied with the finished result.

Brochure promoted on internet, my request led to appointment with Michael Callahagn 26 October. We decided to proceed at that meeting. Had to chase for surveyor's appointment to be within 14 day cancellation period. That was fixed with Lewis Cull for 9th November and agreed for work to commence 27th November. Schedule and colours were agreed and on due date Chris Jones arrived as arranged. I have to compliment Chris on the high professional standard of his work, his attention to detail, his site cleanliness and communication. The job was completed on 1st December to our satisfaction. He is obviously an asset to the Company. Should the occasion arise we would have no hesitation in recommending E.A. Mobility

After many ifs and buts, we got the wetroom installation done. I can only praise everyone involved but of course, first and foremost Auris who did most of the work. Always finding the best solutions of any issue in a calm and professional way. Going way beyond what you could expect. We even tried the wetroom for a couple of days before the work was completely finalized. Just to make sure it would work for us. Even the cleaning was done to a better standard than expected! I would certainly use EA Mobilty again.

Removed existing bath and fitted new bath with minimal disturbance excellent and considerate workmanship throughout.

Very swift and professional response to enquiry. Two visits to discuss and clarify our needs. Work began beginning of the next week. All completed in 4 days. Installers were polite, professional, hard working and very well organised. Answered all our questions and kept us informed at all times. Very pleased with the result. Would recommend the company.