Endorsed by Which?

EA Mobility

4.9

152 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

EA Mobility is a family run company specialising in enabling the elderly and disabled people in the comfort of their own home though adapted bathrooms, wet-rooms, walk-in showers, kitchens, access ramps and associated building works. With over 20 years of experience, we take great pride in helping people enjoy their homes safely – which is why we are offering nationwide coverage for projects, whatever the shape or size of your property. Our expert team understands that each and every customer has different access requirements, hence we offer discretion, fast turn-around times and quality services and materials, customised for user's specific needs. EA Mobility is approved and accredited by Trading Standards Approved Code, Which Trusted Traders and Safe Local Trades and Services. Our installers, surveyors and project managers are fully trained, employed by us and DBS cleared. Call FREEPHONE 0800 955 8810 to request a full colour brochure or a home visit to discuss your needs and issues.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Disability and mobility

  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

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4.9
152 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional, helpful and kind. Did a great job!
Customer Service
Quality
Value
After many ifs and buts, we got the wetroom installation done. I can only praise everyone involved but of course, first and foremost Auris who did most of the work. Always finding the best solutions of any issue in a calm and professional way. Going way beyond what you could expect. We even tried the wetroom for a couple of days before the work was completely finalized. Just to make sure it would work for us. Even the cleaning was done to a better standard than expected! I would certainly use EA Mobilty again.
Customer in Lincolnshire Posted on 12/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for your kind words and patience throughout the wetroom installation process. We understand that sometimes there can be challenges, and it's wonderful to hear that Auris and the entire team were able to find solutions in a calm and professional manner. Going the extra mile and ensuring your satisfaction is what we aim for at EA Mobility. It's great to know that you even had the opportunity to test the wetroom before the finalization of the work, and that the cleaning exceeded your expectations. We truly appreciate your positive feedback and would be delighted to assist you with any future projects or needs. Your satisfaction is our priority, and we're here to help whenever you need us.
Invalidity bath delivery and installation
Customer Service
Quality
Value
Removed existing bath and fitted new bath with minimal disturbance excellent and considerate workmanship throughout.
Christopher in Greater London Posted on 14/08/2023 , work completed 09/08/2023
The trader replied (on 07/09/2023)
Thank you for taking the time to share your feedback with us! We're pleased to hear that our team provided you with excellent and considerate workmanship during the removal of your existing bath and the fitting of the new one. Minimizing disturbance and ensuring a smooth installation process are top priorities for us. If you have any more home improvement needs or if there's anything else we can assist you with in the future, please feel free to reach out. Your satisfaction is important to us, and we're here to help whenever you need us.
Great fitters Phil & Lewis
Customer Service
Quality
Value
I was so lucky to have such great fitters Phil was the main fitter helped out by Lewis nothing was too much trouble for them. So very pleased with my wet room. Great after care, had to call them out on the Monday after completion and Lewis was there in the afternoon. So glad I chose this firm. Paul came out to estimate and he was great explaining everything to me. I would recommend this company to anyone, although not the cheapest you get what you pay for, attention to detail and great fitters Phil & Lewis
Customer in East Sussex Posted on 19/08/2022 , work completed 12/08/2022
The trader replied (on 05/07/2023)
We're so pleased that Phil and Lewis provided you with exceptional service. Our team strives to go the extra mile, and it's great to hear that nothing was too much trouble for them. We appreciate your recommendation and are glad you're happy with your wet room. Thank you for choosing EA Mobility!
'Every problem has a solution'
Customer Service
Quality
Value
EA Mobility turned our ground floor bathroom into an accessible one for my husband, who has Lewy Body Dementia. The bathroom was completely gutted back to bare Victorian brick and redone with easy-clean panelling instead of wall tiles, non-slip flooring instead of floor tiles, new raised toilet, new vanity unit & sink, low-level access shower with folding half-height 'carer shower doors' & thermostatic shower tap. Areas painted: (inside) door, the un-panelled areas of walls, skirting board, ceiling and (inside) window frames. The ceiling light and extractor fan were replaced. The whole process was very quick. I made a telephone query on the Monday, the free home assessment was conducted with Kevin on the Thursday. I was so impressed by the company's approach to 'future-proof' the bathroom, that I paid the deposit that day. Work would have started 4 weeks later, only I asked for it to be delayed slightly. A technical survey was conducted by the project manager, Denleigh. The workman, Richard, stood out from the start as ideal for the job, showing tact, patience and discretion. The hall carpet was covered with sticky-backed plastic for protection, taken up for the weekend and then replaced fresh on the Monday. A company van arrived with all materials and products. The electrician and flooring layer arrived when needed. Nothing was a problem. The shower doors were 2 inches too short in width, so extension bars came by courier.
Customer in Essex Posted on 04/05/2023 , work completed 28/04/2023
The trader replied (on 08/06/2023)
Thank you for this detailed review. We are glad your experience with us was a positive one. We hope you are enjoying your new bathroom.
Very happy
Customer Service
Quality
Value
Explained everything that was taken place - very happy with the quality of work carried out. Company were very helpful and friendly
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 10/05/2023
The trader replied (on 23/05/2023)
Thank you for taking the time to leave us a review. We are glad that you are happy with the service you received from us. We hope that you enjoy your newly adapted bathroom.
Bathroom room alterations
Customer Service
Quality
Value
The company replaced existing bath for a walk in bath and shower and also replaced the toilet. Fitter was prompt in arriving and finished the work on time. He gave great care and attention to detail even correcting some errors in previous work. Very happy with the results,
Customer in Hertfordshire Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 04/07/2023)
Thank you for the review. We are glad you are happy with the work carried out and hope you are enjoying your new bathroom.
Really Good Company
Customer Service
Quality
Value
We had a good experience with EA Mobility. We were looking a bathroom designer and fitter who could advise on requirements for a wet room that would meet the present, and future, needs of someone with Parkinsons who can manage unaided now but who might one day use a wheelchair and require the assistance of a carer. We were visited by Kevin, the day following our phone call, and a costed design produced on the spot. We had some reservations about the proposed fittings but Kevin was happy to be flexible and we specified our own choice for the WC and basin. Our one gripe was that only very small samples of the proposed wall and floor finishes were available and we had little to go on in making a choice. Our installer Phil arrived on the appointed date and immediately got under way. He discussed every point of detail with us, listening to our views and giving helpful advice. The site was kept tidy and it was no trouble to have Phil around. It was a little disappointing that, despite being told that the company kept all trades in-house, there were some issues with the sub-contracted electrical work, however this was ultimately resolved to our satisfaction and was never a major problem. In summary, EA Mobility did an excellent job for us and we are happy with the outcome. We would not hesitate to recommend them to someone in need of an accessible bathroom. We cannot honestly comment on their value for money as we did not have another comparable proposal.
Customer in Norfolk Posted on 01/03/2023 , work completed 09/02/2023
The trader replied (on 20/06/2023)
Thank you so much for this detailed review. We are pleased that your experience with both Kevin and Phil was a positive one. We are delighted that you are happy with the outcome and solution provided.
Excellent Service and Customer Care
Customer Service
Quality
Value
We needed a bathroom converted to a wet room by a reputable company and within set timescales to allow enhanced arrangements for day care. I was attracted to EA Mobility because they specialise in bathrooms, have an in-house workforce rather than sub-contractors and had very complimentary reviews. All the staff I had contact with acted professionally, were personable, gave helpful advice and accommodated some changes along the way. Dan and Lawson installed the wet room and fittings, both highly capable and a pleasure to have them in our home. Dan was here for the majority of time and I am especially grateful for the quality of finishes and advice on the final position and operation of equipment. The completed wet room is a really good job, expertly done, and is going to be well used and invaluable in the future as needs evolve. I have no hesitation whatsoever in recommending this company.
Customer in Greater Manchester Posted on 26/02/2024 , work completed 22/02/2024
The trader replied (on 21/03/2024)
Thank you for sharing your experience with us! We're pleased to have been able to meet your needs and provide excellent service throughout the process of converting your bathroom into a wet room. It's fantastic to hear that Dan, Lawson, and the rest of our team were able to deliver high-quality workmanship and helpful advice. We're grateful for your recommendation and look forward to continuing our high-standard of work.
Excellent installation
Customer Service
Quality
Value
Brochure promoted on internet, my request led to appointment with Michael Callahagn 26 October. We decided to proceed at that meeting. Had to chase for surveyor's appointment to be within 14 day cancellation period. That was fixed with Lewis Cull for 9th November and agreed for work to commence 27th November. Schedule and colours were agreed and on due date Chris Jones arrived as arranged. I have to compliment Chris on the high professional standard of his work, his attention to detail, his site cleanliness and communication. The job was completed on 1st December to our satisfaction. He is obviously an asset to the Company. Should the occasion arise we would have no hesitation in recommending E.A. Mobility
Customer in West Sussex Posted on 09/12/2023 , work completed 26/10/2023
The trader replied (on 07/01/2024)
Thank you for sharing your experience with EA Mobility. We appreciate your account from the initial promotion to the completion of the project. We're pleased that our team met your expectations, delivering a high professional standard, attention to detail, and effective communication. Your satisfaction is our priority, and we're grateful for your positive feedback. Should you have any future needs or opportunities to recommend EA Mobility, we're here to assist. Thank you for choosing our services.
Good verbal interchange on work details.
Customer Service
Quality
Value
We had a bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 4 days by a good fitter named Darren. All went well although some additional minor parts needed to be bought locally by EA Mobility. We selected them having seen an example of their work nearby. The cost appeared fair.
Customer in Surrey Posted on 10/01/2024 , work completed 05/01/2024
The trader replied (on 12/02/2024)
Thank you for sharing your positive experience with EA Mobility. We're happy to hear that the installation of the walk-in shower in your fully tiled bathroom was a success and that Darren, our skilled fitter, met your expectations. Your flexibility in addressing minor part requirements locally is greatly appreciated. Choosing EA Mobility based on the quality work you observed nearby means a lot to us, and we're glad you found the cost fair. If you have any future needs or questions, please feel free to reach out. We're dedicated to providing excellent service tailored to your needs, ensuring your home remains comfortable and safe.
"...what it says on the tin....."
Customer Service
Quality
Value
Complete gutting of old bathroom and re-fitting with modern walk-in shower. Job completed on time and on budget. Work was tidy, and fitters were most accommodating for my particular domestic circumstances. There was a water leak outside their control, but it was speedily dealt with. Kept me involved with developments, and readily incorporated my requests.
Customer in Greater London Posted on 10/07/2024 , work completed 05/07/2024
The trader replied (on 29/08/2024)
Thank you for sharing your experience! We're glad to hear that your bathroom refit with a modern walk-in shower was completed on time and within budget. It's great that our team was able to accommodate your specific needs and handle unexpected issues, like the water leak, promptly. We appreciate your feedback and are pleased that you felt involved and listened to throughout the process. Thank you for choosing us!
Bathroom conversion to walk in shower
Customer Service
Quality
Value
A vast improvement in conversion from bath to walk in shower, no longer having to climb over edge of bath. It was completed a day early and the original quote remained the same all the way through. The whole team from initial surveyor, project manager, fitter and electrician were all very knowledgeable, listened exactly to what we had to say, very polite and asked us exactly what we wanted to achieve at each stage. The fitter, Richard, immediately put down coverings to protect our carpet as soon as he arrived on site, before commencing any work. Richard, the fitter, respected our property, arrived when he said he would, knew what he was doing and got on with the work with minimum disruption, and completed the work with a very pleasing result. All problems were immediately dealt with by fitter as they arose. Very polite office staff from EA mobility rang us both at start of work and on completion to make sure we were happy with everything. Well done EA Mobility and your excellent team.
Customer in Medway Posted on 23/07/2024 , work completed 17/07/2024
The trader replied (on 29/08/2024)
Thank you for your detailed feedback! We're glad to hear that your bathroom conversion to a walk-in shower has made such a positive difference. It's great to know that the project was completed ahead of schedule and within the original quote. We're proud of our team, from the surveyor to the fitter and electrician, for their professionalism and attentiveness throughout the process. A special thanks to Richard for his care in protecting your property and ensuring minimal disruption. We're pleased that you were kept informed and that any issues were promptly addressed. Thank you for choosing EA Mobility and for your kind words about our team!
Highly recommended
Customer Service
Quality
Value
Thorough, professional job. It was personalised and the trader sat down with me to work out where I wanted everything. The walk-in shower is perfect for my needs and I thought the trader was superb overall.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 04/06/2024
The trader replied (on 01/07/2024)
Thank you for your feedback! We're pleased to hear that you found our service thorough and professional. It's great to know that we could personalise the installation to meet your needs. We appreciate your kind words about our team.
Removal of bath and installation of walk in shower
Customer Service
Quality
Value
Very swift and professional response to enquiry. Two visits to discuss and clarify our needs. Work began beginning of the next week. All completed in 4 days. Installers were polite, professional, hard working and very well organised. Answered all our questions and kept us informed at all times. Very pleased with the result. Would recommend the company.
Customer in Berkshire Posted on 27/04/2024 , work completed 14/03/2024
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We're delighted to hear that our team provided a swift and professional response to your enquiry and that the installation of your walk-in shower was completed to your satisfaction. Your recommendation means a lot to us, and we're glad that our installers were polite, hardworking, and kept you informed throughout the process. If you ever need assistance in the future, please feel free to reach out.
Excellent work
Customer Service
Quality
Value
For mobility reasons I needed to change my shower to a walk-in bath. I am so thankful that I chose EA Mobility when I was looking online. Kevin the owner came to my home. He discussed my requirements, cost and timing. Darren came to do the installation. The work done is excellent. I couldn’t ask for more. If any problem arose Darren solved it. Darren is a friendly person and very easy to talk to. The work was finished earlier than I expected. An excellent worker, part of an excellent company.
Customer in Ards and North Down Posted on 20/03/2024 , work completed 24/03/2020
The trader replied (on 02/05/2024)
Thank you for sharing your experience with us! We truly appreciate your feedback and are glad to hear that Kevin and Darren were able to meet your needs effectively. Your satisfaction is important to us, and we're grateful for your support. If you have any further questions or concerns, please feel free to let us know.
Bathroom and en-suite conversion to wet rooms
Customer Service
Quality
Value
I wanted my en-suite shower room and family bathrooms converted to wet rooms. On the initial call, I was given an estimate of a typical wet room and was pleased that the actual quote after the survey was considerably less. Doing both at the same time provided significant savings. My wife was due out from the hospital after a stroke so I wanted the work completed beforehand and it was although there was a couple of days overrun. The technicians, Ivan the main builder and Steve the floorer did excellent work. I assume that all jobs of this type have unforeseen snags that arise but Ivan was particularly conscientious in ensuring that the quality of the end product was not compromised by shortcuts even if the work took longer than expected. He worked long hours and ensured that everything was left clean and tidy at the end of the day. I am pleased with the accessories added. The heated towel rails are of good quality, the shower mixer taps have a simple on/off lever and the shower slider lock is a simple press and slide mechanism which can be easily be used with one hand which is ideal for my wife. Overall I am very pleased with the end product and feel it is good value for the money
Customer in Buckinghamshire Posted on 07/11/2024 , work completed 30/10/2024
The trader replied (on 21/05/2025)
Thank you for sharing such a thoughtful and informative review. We're very pleased to hear that EA Mobility was able to deliver both wet room conversions in time to support your wife's return from hospital. It's especially encouraging to know that Ivan and Steve maintained a high standard of workmanship, even when unexpected issues arose. Our goal is always to combine practicality, accessibility, and quality—so hearing that the fixtures and fittings are working well for your wife's needs is truly rewarding. We're glad you found the project good value and appreciate your recommendation. Wishing you and your wife all the best.
We are delighted with our new wet room
Customer Service
Quality
Value
EA mobility have provided an excellent service. The assessment appointment was very quickly made where we were able to consider what was needed for the future. The surveyor helped refine the choices. The fitter was excellent. He was polite, cheerful and helpful. He took pains to make sure that we agreed on what he was doing at every stage. He was always on time, protected the carpets and walls in the house and tidied away every day. He was not disturbed by the need to keep pets confined. His work was careful, skilled and well done. He handed the wet room over after fitted and made sure I knew how everything worked. We are delighted.
Customer in Central Bedfordshire Posted on 08/08/2024 , work completed 07/08/2024
The trader replied (on 29/08/2024)
Thank you for sharing your experience! We're thrilled to hear that you're delighted with your new wet room and the service provided by EA Mobility. It's great to know that our team, from the initial assessment to the final installation, took care to meet your needs and keep you informed every step of the way. We're especially glad that the fitter was polite, cheerful, and attentive, ensuring everything was done to your satisfaction. Your kind words mean a lot to us!
Very Professional
Customer Service
Quality
Value
The whole job was really well done,even though the fitter had to work in a confined space. Dan was a very hard working and pleasant person to have in the house. He was considerate and helpful when explaining things to us. He certainly put in a full days work and left everything very clean and tidy,and he was only to happy to help us with anymore questions over the phone. I would rate him ten or more stars more if could.
Customer in Greater Manchester Posted on 03/12/2024 , work completed 28/11/2024
The trader replied (on 21/05/2025)
Thank you for your wonderful review! We’re so pleased to hear that the hard work, professionalism, and helpfulness made such a positive impact. It’s great that he was able to work efficiently in a confined space and keep everything clean and tidy. Your kind words and high praise mean a lot to us. Thanks for recommending EA Mobility!
Excellent Job
Customer Service
Quality
Value
Excellent job completed, I would give them 10/10. Very professional. The aftercare support was excellent also
Which? Trusted Traders Consumer Posted on 26/02/2025 , work completed 25/02/2025
The trader replied (on 21/05/2025)
Thank you for your fantastic review! We're glad to hear you’re so happy with the job and our professionalism. It’s great that our aftercare support met your expectations as well. We truly appreciate your recommendation!
Excellent
Customer Service
Quality
Value
The people that came out to see me beforehand were very informative. Dan came on time. He was excellent, worked hard and I am happy with the outcome. Pleasure to have in the house as very respectful tidying up after himself every evening. Very helpful too making decison on taps positioning for example. Overall everything was excellent. Had lovely check up calls throughout also.
Which? Trusted Traders Consumer Posted on 08/05/2025 , work completed 10/04/2025
The trader replied (on 21/05/2025)
Thank you for your positive review! We're pleased to hear that we provided excellent service, punctuality, and helpful advice throughout your project. It’s great to know you appreciated his respectfulness and tidiness. We're also glad our team kept in touch with you along the way. Thank you for recommending us!
Excellent!
Customer Service
Quality
Value
I had a bathroom converted into a shower/wetroom. The work was done to the highest standards by hardworking Chris who never left any mess behind. Communication with the company's departments was ongoing throughout, always friendly and helpful. The work was done at the agreed date and in the scheduled time.
Customer in Posted on 28/05/2025 , work completed 24/04/2025
The trader replied (on 18/06/2025)
Thank you for your glowing review! We’re delighted to hear that you’re pleased with your new shower/wetroom and that Chris delivered top-quality work with such professionalism and care. It’s also great to know our team kept communication clear and helpful throughout. We're grateful for your recommendation — enjoy your new space!
Efficient and helpful
Customer Service
Quality
Value
I was impressed by the efficient organisation I.e. arrival on correct days, delivery on time, work carried out as required. There were a couple of little glitches, but they were sorted out without problem.
Customer in Norfolk Posted on 01/06/2025 , work completed 19/05/2025
The trader replied (on 18/06/2025)
Thank you for your feedback! We're really glad to hear that the project was carried out efficiently and that everything happened on time as planned. It's also reassuring to know that any minor issues were resolved quickly and without hassle. We appreciate your recommendation and hope you enjoy your new space!
Bathroom Refit
Customer Service
Quality
Value
From the start EA Mobility provided a first class service. Their advice on redesigning a small ensuite shower room to incorporate a specialist bath was innovative and created a more spacious area. Kieron was appointed the fitter for the complete job, excluding the floor - he maintained a clean and tidy work space and his work was excellent. We are very pleased with the result.
Customer in Essex Posted on 31/01/2025 , work completed 31/01/2025
The trader replied (on 21/05/2025)
Thank you for your kind feedback! We're pleased to hear that EA Mobility provided first-class service from start to finish. It’s great that the professionalism and workmanship met your expectations, and that the redesigned ensuite shower room works well for you. We appreciate your recommendation and are glad you’re happy with the result!
Bathroom/en-suite
Very pleased with our new bathroom and en-suite, fitted by EA Mobility. Five star. Phil did a brilliant job, it wasn’t easy with access to our 2nd floor flat. He was very dedicated. We’ve ended up with two exceptionally good rooms. Thank You EA Mobility
Customer in Lincolnshire Posted on 26/09/2025 (Reviewer did not use service)
The trader replied (on 22/10/2025)
Thank you so much for your lovely feedback. It’s wonderful to hear how pleased you are with both your new bathroom and en-suite. We really appreciate you taking the time to share your experience and for recommending EA Mobility. Enjoy your new spaces!
Installation of walk in shower
All interactions with EA Mobility were very courteous and professional. Sales person made it very clear that he was not going to try and sell us a "package but instead only those components that met our unique requirements. Cost and time involved would thereby both be optimised. It was made clear that the installers were very experienced and all their work would be covered by EA's insurance. Installers went to great lengths to minimise any mess and went to great lengths to tidy and clean up after they had finished for the day. End result met / exceeded my expectations.
Customer in Central Bedfordshire Posted on 04/12/2025 (Reviewer did not use service)
The trader replied (on 23/01/2026)
Thank you for such wonderful feedback. We are really pleased that you appreciated our honest, bespoke approach to the design process—we always aim to provide exactly what you need rather than a 'standard package.' It is also great to hear that the installation team treated your home with respect and kept everything tidy. We are delighted that the final result has exceeded your expectations!