EA Mobility

The installation of a wet room in existing bathroom went way over the agreed 4/5 days and wasn't finished until 4 weeks later after rectifying a badly fitted shower screen. Installer, Ryan was great (5 stars) but he didn't have the correct tools to start the work (concrete breaker), had to keep nipping out to get stuff and finish other projects. Project manager, Justin was virtually none existent and was not running the project in a way that kept it on track. He made no effort to visit site after he was made aware the job was running late on the second day. By the Friday, when it should have been finished we had no shower, basin or floor in the bathroom despite agreeing before the start that my wife, who has several disabilities, needed the shower by the Sunday. Asked Ryan if he would get it done over weekend, was told they don't work weekends. In the second week, in a rush to get ready for the vinyl layer, 6 holes were drilled through to the living room wall and 2 went into the kitchen shattering a tile. No response from the project manager to sort out the issue, rang office, Maxine (5 stars) said Justin was on leave. she also said they don't work weekends. Manager Stuart, also said they don't work weekends, told him it was in the signed contract, had to tell him where and he told me he wrote the contract. That's misrepresentation as we relied on that to get the job done. Can't recommend this company as poor management ruined a much needed room for my wife.

Horace arrived when he said he would and completed the task in a reasonable time and did an excellent job, polite and thoughtful by asking where certain fittings should be placed and clearing away any mess at the end of the day - Top man

Although it was far more expensive than we could really afford, we went with ea mobility as, at 3rd attempt, we had to get it right and provide my mum with a bathroom that was safe and practical for her needs. Contact was good, start delayed as previous needed competing (which we were happy with as we didn't want people disappearing once started to finish other work. Chris the plumber worked really hard, under stood our needs and generally very good job done. We do have a minor issue which is with customer service so will update this based on how resolved.

The installer was conscientious, hard-working, good time keeper, polite and tidy. Any questions or queries we had were answered. The installation was done within the allotted time scale.

I’m very happy that my recent bathroom change has been done to a very high standard. I’m enjoying having a shower cubicle instead of having to step into a bath first. All the panelling looks good, as does my new ceiling and floor. Auris , my fitter, was very good at problem solving and keeping me informed and asking my advice where needed. The job was completed within the 10 day schedule. Budget wise I thought it was very reasonable. Their flexibility in paying deposits around credit cards was very much appreciated. The lead up to the start of the job was fairly efficient. I would recommend that new customers keep a written record of everything that is discussed and agreed, especially with the initial salesman and don’t be shy about asking questions and reviewing colours etc. Overall, they are a very friendly company who do listen to their customers and strive to do an excellent job.

EA Mobility were contracted to remove our existing bath/shower and WC pedestal and install new walk-in electric shower (with seat) and WC. Work involved boxing out the area above a sloping floor that was hidden by the old bath, installing new waterproof wall panels throughout and laying non-slip floor tiles. This was done in accordance with the original quotation with minor additions done to a price agreed before start of work. The nine day installation was a one-man operation apart from a short period of electrical supply re-wiring to accommodate the higher powered shower. The installer was punctual each day and worked extremely hard showing competence and quality in all the necessary skills. I was consulted politely when decisions on installation details were required. The completed installation met all our expectations and looks very pleasing. Everything was left clean and tidy and waste materials were removed promptly. The only issue was some degree of confusion when communicating with head office. The start date agreed with the project manager on his visit was not as registered on EA's system so the work eventually started 2 days later after some negotiation. I also received two telephone requests for final payment before the job was completed. It would seem this job was confused on their system with another which had been completed. Despite these minor annoyances, we are very pleased with the overall result.

We were pleased with the work of EA Mobility. Generally everything happened to time and everyone we dealt with was very efficient. After the initial plan was drawn up there had to be a change and it would have been good if we had had more information and a drawing of the replacement plan. The installer, a very pleasant man, arrived very promptly on the start day and worked hard and conscientiously though it proved a much more complicated job than first envisaged due to the age of the house and eccentric plumbing. On one day he stayed very late to be sure there would not be any problems after he had left. The job took two days longer than planned due to above problems but we are pleased with the result.

I am very pleased with my new wetroom. As an amputee I needed someone to convert my bathroom into a safe space to shower and toilet. EA Mobility were able to do this with the minimum of fuss or inconvenience. Their products and materials are of good quality. The fitter was considerate and his workmanship of a high standard. I was consulted throughout to ensure everything met my needs. The result is that I am able to use the room confident that I can do so safely. An altogether positive experience.

Very pleased with our new wet room. Company were very helpful and bathroom fitters were excellent, professional and did a very good job of our bathroom/wetroom. Would highly recommend them.

After receiving quotes from 3 suppliers I engaged EA Mobility to convert a bathroom in my private residence to a walk-in shower room. The process from initial survey through removal of the bath and installation of the shower and plumbing was conducted expertly and proficiently. The tradesmen involved were professional and polite. In particular the work was carried out with minimum fuss and noise over 5 days and at the end of each day the bathroom was left clean and tidy and rubbish removed from the house. I am delighted with the end result and the walk-in shower will make a huge difference to our lives. I thoroughly recommend EA Mobility for this kind of work.

Wanted complete bathroom conversion from bath to wet room- work completed on time and with minimal disruption- Myles was methodical and efficient- nothing phased him-there was a few delivery problems( not his fault) but he just got on with it-he is a credit to your firm-a very pleasent man and patient too- we are very pleased with the conversion and would recommend you highly- well done.

From the initial phone call to the completion of the work, we were very satisfied with the products and the quality of service. We would have no hesitation in recommending their service.

We had the bath taken out from a fully tiled bathroom and a walk in shower installed. The work was carried in 3 days by a fitter named Chris he was a really nice guy who carried out the work in a neat and tidy manner and no damage to the existing tiles on the floor and walls. We had to have a waste pump installed as an extra and this was all carried out all in the 3 days. I would recommend this company as the work was excellent and reasonably priced

We have had a walk-in shower installed to replace the bath plus other necessary alterations to accommodate the installation. It was a pleasure to work with EA Mobility from the initial enquiry through to completion. Customer care at the forefront. Auris was excellent, always involving me in any decisions. His attention to detail was remarkable. My wife is delighted with the work having returned home after being away for ten weeks.

Job was excellent and as promised on time. Bathroom looks beautiful. The person who fitted our bathroom was very efficient and courteous. The whole team was very helpful and guided us from start to finish.

I would like to praise EA Mobility for the courtesy of their sales team, delivery man and the skill, kindness and hard work of the fitter/plumber (Wayne). Having seen the EA Mobility advert in the local newspaper and made contact with the firm, the whole job was completed within three weeks. I am impressed with the quality of the materials used and appearance of the installation is excellent. As my wife and I both have limited mobility, this new walk-in shower will be a great asset in our home.

From start to finish all was made so easy. Work started on time and finished to very high standard. Special thanks to Dan the plumber. He was brilliant, and so tidy. We were highly delited with the finished conversion. They even arranged rubbish collection the day after they finished. With many thanks.

EA Mobility have fitted a wet room roll in shower and built a custom seat for me to sit on whilst showering. They also took my bath off a plinth and brought it to floor level which gives me the choice of a bath or shower. They were very helpful with suggestions and avoided saying they couldn’t do something just because it was against the norm as so many other company’s do. Their work is outstanding and they kept me informed of the job at each step. They regularly asked questions rather than assumed the answers just to make sure that everything is as I wanted. An excellent job done.

EA Mobility have recently completed the conversion of my parent's bathroom into a wet room to make things easier for my mother who has MND. The contractor (Gary) went out of his way to work in as unobtrusive way as feasible and was in regular contact with me (as requested) with updates and any questions in order to help keep my parents relaxed. The work was completed on time and to a very high standard, would recommend EA Mobility.

A first class professional service from start to finish. The work was carried out to a very high standard and Dave was a pleasure to have in my home working quietly and efficiently with the minimum of disruption I thoroughly recommend Eastern Adaptions Ltd

My bath was replaced with a walk-in shower. I was kept fully informed about the whole process. The work was completed by Kiran on time to an excellent standard, with the minimum of disruption and all my individual needs were taken into consideration. I would have no hesitation in recommending this trader.

Regardless of a few unforseen installation issues which were duly overcome,the whole job was completed by Gary the very professional and competant installer who discussed everything with us and made sure all was satisfactory.He was one of the best tradesmen we have ever had dealings with.

Our second wetroom is to be installed by EA. So pleased with the main bathroom installation we went the whole hog and had our ensuite converted rather than just a re-vamp of the tired shower unit, tiles etc. One point of note - have plastic vanity units.