Eddie Plumbing Services Limited

Dear Mr Moor ,we only will follow the plans which was given by the store , We have follow the design as per the plan we was given , We both know there was a issue with delivery when we started your bathroom and you was angry at the time with bathstore, We both know at the time you was up and down with the installation Manager for the delivery,spot lights we had 6 on the plan but store said to you 7,we removed your existing towel rail and fitted back exactly how it was but you saying it was a cup missing but that’s how boys did find it , I have been speaking during the installation with your Mrs and she was happy with everything to the end , Because you said store told you different it’s out of my power as there is an Installation Manager to deal with this issue and not me , We can only do what we was told and we 100% has followed the plans which was given to us , I understand your frustration but I think it’s unfair to take it on us as a fitter , We did come back and did the snagging which you was not happy and as far as per installation manager it was all do I know you wanted compensation from the bathstore ,that’s between you and them,I can’t comment on that As you can see we are member of which and we do take priority of our customers And we are happy to respond to any issues on our jobs that’s what makes Eddie Plumbing Services stands out We are sorry you are not pleased with our service but we wish you all the best Many Thanks Eddie Plumbing Services