Finesse Windows Limited

We had just had our windows and porch replaced by Finesse Windows. We are very happy with everything, from the time Russell spent with us at the showroom explaining the options and helping us to make the right decision for our needs, Dominic being ever so helpful in sorting out and amending the contract for us, Ian coming over to do the final survey and giving us very useful advice, to Nick and Steve coming to fit the windows with such meticulous attention to details and being so courteous throughout, and also Jenny answering all my questions whenever I called. After sales support by Lindsey with providing details about warranty etc and a named person to contact in case of post installation support is also excellent. A very impressive team! I have no reservation recommending Finesse Windows.

We chose Finesse Windows to replace 3 bay windows, 7 casement windows, sliding patio doors and our front door following our on-line research and the very positive reviews of the quality of their product and highly recommended fitting service. We were not disappointed. We found the sales advice focused, helpful and concise with the opportunity to have 'hands on' experience of windows, doors and door furniture at the local showroom. The after sales support kept us in touch with progress towards installation which commenced within the predicted timescale. The fitted product appears to be of a high standard and has completely met our expectations. We were particularly impressed with the quality of workmanship of our fitting team Jez and Jaydon, which was second to none from start to finish; they were experienced, skilled, hard working, scrupulous about minimising disruption and a pleasure to have in our home. We have no hesitation in recommending Finesse Windows.

We recently had a patio door/window fitted by Finesse. The installers did a superb job, fitting it all neatly, securely and leaving no mess. We have now had all of our windows plus a porch fitted by Finesse. Every employee we have dealt with has been well prepared, polite and efficient. The whole process went smoothly. We highly recommend them.

Absolutely recommend this company. We had a porch built. From initial visit through to completion they were absolute professionals. Complete transparency with quotes and all communication, easy to contact, all tradesmen (Brett, Matt, Jez,and Ivan) completed work to an excellent standard and were 100% tidy when working and respectful of gardens etc. We have a Victorian house and Finesse designed and built a porch totally in keeping with the age of the property, a big concern for us. On a personal level, my husband is disabled and was treated with kindness, respect and patience (where necessary) by everyone involved in this project. Great company.

Thanks to the team at Finesse Windows for a very pleasant, professional, efficient experience from the start to finish. Excellent customer service/ support and installers. Will be using again in the near future, highly recommend. Karl

Thrilled with the work we had done. Extremely high quality and most importantly for us has improved the security of our house immensely. Mo took us through the initial design and was perfect. He even made some suggestions we had not thought of that’s made a big difference. He took his time to explain everything and the whole process. We were worried on timeframe as we have a baby on the way but they reassured us at every step and was completed in good time. The surveyor (apologies forgot his name) was lovely and made sure he got all the measurements correct. He even did a follow up visit to make sure everything was ok and left a goodie bag which was a lovely little touch. The installer (apologies forgot his name) was excellent. Worked tidily and left no mess. He took all the old stuff away and was a delight to communicate with. Probably more than other quotes but you definitely get what you pay for! Couldn’t recommend them highly enough!

I can’t recommend Finesse Windows highly enough! I came to their showroom and they were able to give me a quote at my home the next day. I had a set of patio doors fitted. The work was done to a 10/10 standard. I couldn’t be happier! They really went above and beyond.

We have recently had windows fitted by Finesse Windows Ltd. From the start of the process to the finished and installed product they have been excellent. Their staff throughout have been very friendly and helpful. The choosing and ordering of the windows went through extremely quickly without any problems, we were very pleased with their quotation and the different types of windows that they have available. The manufacture of our windows was also a quick process and the fitting was carried out without any problems. The service provided throughout by the team at Finesse Windows has been friendly, informative and we would highly recommend this company.

We were looking to replace our kitchen window. We had previously had all the windows in the house replaced except this particular one, which was now nearly 30 years old. The company that we had previously used has now gone out of business so we wanted to use a local company. First off I was impressed by Finesse’s reviews, so we visited their showroom. We spoke to Bob Tooth who was very polite, knowledgeable and more importantly, he wasn’t pushy. We liked the product and the price quoted was in my opinion very reasonable. We were concerned that because we only wanted one window a big company would turn us away, but Finesse were more than happy to assist us. We agreed to have the work done and from that point onward everything ran very smoothly. We were kept informed about progress and were given a date for fitting. On the fitting date 2 fitters arrived and completed the job with minimum fuss. They cleared up after them and left us with all 5he necessary paperwork. Overall, we are extremely pleased with job carried out. The window itself is very good and I cannot fault the customer service. The window has a 10 year guarantee and is backed by an insurance policy in case the company goes bust, unlike our previous company who went bust leaving us part way into the guarantee and we could do nothing then to get anything fixed if it broke (which the window handles did). We would certainly recommend Finesse and will use them again if we need any windows replacing

Design and Installation of a new UPVC back door. Good work. Quietly quickly and efficiently done. Finished product excellent.