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Heat Electric Northwest Limited

4.9

106 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

HeatElectric is the UK’s freshest, most switched-on and forward-thinking heating company.

With more than a decade working to keep families comfortable using the industry’s most advanced heating systems, and expert understanding of the world’s energy challenges – HeatElectric is 100% focused on keeping our customers warm long term.

We provide the complete home energy solution: solar, energy storage, smart heating and hot water.

We're proud to be a Which Trusted Trader.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Recommended
Customer Service
Quality
Value
Well organised polite efficient Carried out the installation and left --job done
Holt, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 15/06/2018)
Many thanks for taking the time to review the service you received from North West Heating Solutions installing your new electric heating. Warm Regards from the Team at North West Heating Solutions.
Satisfied client
Customer Service
Quality
Value
3 Electric radiators fitted to existing wiring.
John Bate, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 15/06/2018)
Dear John, Thank you for your feedback. Glad you are happy with the service received from North West Heating Solutions. Warm Regards from the team at North West Heating Solutions.
Excellent & friendly service
Customer Service
Quality
Value
The group who installed my radiators were friendly, efficient & very professional. I am very pleased with the work & service I have received from this company. Would definitely recommend.
Olivia, Lancashire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 08/08/2018)
Dear Olivia, Thank you for your feedback and for taking the time to let us know what you think. We are delighted you are happy with the service provided by North West Heating Solutions in installing your electric heating system. Warm Regards, North West Heating Solutions
Great service from start to finish , I have no hesitation in recommending this company
Customer Service
Quality
Value
We had new electric heating system installed and from the initial contact through to the fitting , this company were helpful, friendly, efficient and professional at all times. The installation was carried out with minimal disruption , the boys working , quickly, cleanly and tidily ... The new system was explained thoroughly , with plenty of guidance of how get the best from the controls . We also were happy that should we need any advice in the future we get to speak to the same people who installed the system. Highly recommend ...its five stars from me !
Andrea Richardson Posted on 06/07/2018 , work completed 06/07/2018
The trader replied (on 08/08/2018)
Dear Andrea, Thank you for taking the time to review the service you received from North West Heating Solutions. We're glad you liked the service received installing your modern electric radiators and explaining the controls. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
5 New radiators fitted & old storage heaters removed. Work carried out as promised on the day. Both workers were very professional. They did all work to the agreed costs. All was explained about the usage of the new radiators when work was finished, my house was left clean & tidy.
George, Lancashire Posted on 20/07/2018 , work completed 20/07/2018
The trader replied (on 08/08/2018)
Dear George, Thank you for reviewing your experience of replacement of old economy 7 night storage heaters with North West Heating Solutions. We hope you enjoy your new more controllable electric heating system. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
Installed electric heater - very professional - from the first interview they have been prompt and tidy with everything - good to trade with pleasant people.
John, Shropshire Posted on 27/07/2018 , work completed 27/07/2018
The trader replied (on 15/09/2018)
Dear John, Thank you for taking the time to review the service from North West Heating Solutions supplying and installing your electric heater. Warm Regards, North West Heating Solutions Team
Impressed from start to finish
Customer Service
Quality
Value
So glad we decided to go with North West Heating Solutions. From the first call, to the quote and installation, the whole process was seamless. I would not hesitate the highest of recommendations. The whole house is now complete and very stylish. Love the finish.
Penny, Lancashire Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 08/08/2018)
Dear Penny, Thank you for taking the time to review North West Heating Solutions and the service you received. We are pleased you like the look of your new electric radiators. Warm Regards, North West Heating Solutions Team
Prompt & professional.
Customer Service
Quality
Value
Removing the old storage heaters and replacing with new ones. Very clean and tidy in the work carried out. Nothing was a problem for them. Instructions on how to work the new heaters & digital water heater was brilliant. Would not hesitate in using them again. Very impressed.
Wynne, Gwynedd Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 15/09/2018)
Hi Wynne, Thank you for taking the time to leave a review about the service you received replacing your old night storage heating system. We're glad you are happy and hope you enjoy comfortable controllable electric heating this winter. Warm Regards, North West Heating Solutions Team
Very efficient
Customer Service
Quality
Value
From enquiry through to installation, the company could not be nicer to deal with. Very efficient installation and cleaned up after themselves really well. Led me through the instructions with the offer of help over the telephone in the future if required. Not tried the heaters yet as it's still summer, but I expect them to be effective.
Paul J Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 15/09/2018)
Hi Paul, Thank you for leaving your review of the service you received from North West Heating Solutions installing your electric heating and hope you enjoy your new electric radiators in the coming winter season. Warm Regards, North West Heating Solutions Team.
Satisfied Customer
Customer Service
Quality
Value
Very pleased with the work done when I had my storage heaters removed and replaced with modern, efficient electric radiators. From having a survey done to them being installed, everything went smoothly. I am not exactly local to this business but they went out of their way to do this work for me. Installers worked quickly and they were very pleasant and friendly and left everywhere tidy and clean. I needed an instruction sheet for the immersion timer that they installed and when i 'phoned the office I was told it would go in the post that day. I received it early next morning! Would recommend these people without hesitation.
Sheila Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 15/09/2018)
Dear Sheila, I'm really pleased you are happy with the service from North West Heating Solutions in replacing your old Night Storage Heaters. Thank you very much for taking the time to leave a review about us. Enjoy your new Electric Radiators. Warm Regards, North West Heating Solutions
Very prompt and professional.
Customer Service
Quality
Value
Steve and John were very friendly and efficient, nothing was too much trouble. I would highly recommend (North West Heating Solutions). The job was so neat & tidy we are very pleased with the radiators. I need to mention Dave who took our order and Emily the receptionist...lovely!!.
Julie Marie, Lancashire Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 18/10/2018)
Hi Julia, Thank you for taking the time to review the service you received from North West Heating Solutions installing your Elkatherm Electric Heating System. I will make sure I pass your comments on to all of the team. Warm Regards, North West Heating Solutions
Very professional
Customer Service
Quality
Value
Had old storage heaters removed and replaced with new ones, from initial quote to installation, was kept informed every step of the way. The two guys who turned up to do the work were very professional, left the house as it was found, before leaving demonstrated how the heaters worked. Very impressed.
Richard, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 30/11/2018)
Hi Richard, Thank you for taking the time to review the service you received from North West Heating Solutions Replacing your Night Storage Heating for our ELKAtherm electric radiators. We hope you can now enjoy comfy cosy heat. Many Thanks again from all the team at North West Heating Solutions
Efficient, complete service
Customer Service
Quality
Value
A complete heating system was very efficiently installed in one morning. The two fitters who attended were pleasant, and clean in their work. They gave good information and answered questions. I would not hesitate to recommend highly both the system and those who fitted it.
Nigel Raymond, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 30/11/2018)
Dear Nigel, Thank you for your feedback on the installation of your electric heating system from North West Heating Solutions. I will pass your comments to the whole team. Thank you again for your business from all the team here at North West Heating Solutions.
Brilliant
Customer Service
Quality
Value
The two lads that installed the heaters were brilliant, clean, tidy. Never stopped working. Very helpful, heating is great.
Norman, Merseyside Posted on 13/11/2018 , work completed 13/11/2018
Professional and Efficient
Customer Service
Quality
Value
The above company installed five storage heaters and removed three wall heaters. The work was done at an agreed cost and date. The two installers were efficient and professional They left no mess and installed the heaters without any fuss. How to operate the heaters was a little rushed but some written info was provided.
Pam, Lancashire Posted on 13/11/2018 , work completed 13/11/2018
Excellent service
Customer Service
Quality
Value
From the initial enquiry through to completion of the work, I was very impressed with the customer care and professionalism shown by everyone at the firm. Nothing was too much trouble and the work was carried out to a high standard. The heaters are easy to use and cost efficient. They have made a big difference to how warm the house is. Highly recommended.
Customer in Cumbria Posted on 20/11/2018 , work completed 09/11/2018
The trader replied (on 30/11/2018)
Thank you for taking the time to review the service you received from North West Heating Solutions and the kind words about your experience are really appreciated by our team. Thanks again from the whole team at North West Heating Solutions
My review
Customer Service
Quality
Value
The work was done to the agree schedule. The men were very clean in their work. Very helpful, very understanding and patient with me as an elderly lady. I am very pleased with the work that has been done.
Dorothy Margaret, Lancashire Posted on 06/12/2018 , work completed 06/12/2018
Professional
Customer Service
Quality
Value
⭐⭐⭐⭐⭐ I had my new heating system installed yesterday. These were to replace outdated storage heaters in the living and kitchen area and panel radiators in the 2 bedrooms. From start to finish, the process was very professional from the moment David came to my apartment, to ordering, to speaking to Emily if needed to the installment. The guys who fitted the heating system were very professional but also very funny. They explained everything to me and then showed me how to use the app which was set up there and then. It only took the guys a couple of hours to install. I was given an information booklet for the app if I have any problems. I would highly recommend North West Heating Solutions to anyone to replace there heating system.
Customer in Greater Manchester Posted on 27/02/2019 , work completed 26/02/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. I will pass your comments onto our team. Warm Regards, North West Heating Solutions
Good job
Customer Service
Quality
Value
Helpful fitters very respectful of my home and myself.
Beryl, Cheshire Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 31/05/2019)
Hi Beryl, Thank you for taking the time to review North West Heating Solutions. We're pleased you are happy with the service your received, I will pass your comments onto our fitters. Warm Regards, North West Heating Solutions Team
My review
Customer Service
Quality
Value
A simple job installing heater in a new conservatory. Sales discussion was very informative but not pushy. Ordering was easy and installation team very tidy, quick and helpful.
Paul, Cheshire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 31/05/2019)
Hi Paul, Thank you for taking the time to review North West Heating Solutions. We will pass your comments onto our team. Warm Regards, North West Heating Solutions Team
Prompt and professional.
Customer Service
Quality
Value
First impressions were good. Communication was always friendly and courteous. All work was carried out well. A discount was given for a quick order.
Laurence, Cheshire Posted on 24/05/2019 , work completed 24/05/2019
The trader replied (on 07/02/2020)
Dear Laurence, Thank you for reviewing North West Heating Solutions. I'm glad you are happy with the service that you received. Warm Regards, North West Heating Solutions Team
Excellent service
Customer Service
Quality
Value
We had 7 radiators installed. The process was clean, quiet and painless. We found the guys who came to put them in to be prompt, friendly and efficient. They were keen to show us the settings and how to use them. The whole package is pretty pricey, but we hope that the combination of cheaper electricity and the long guarantee will be good value for money in the long term. No hesitation in recommending North West Heating Solutions to you.
Customer in Lancashire Posted on 30/05/2019 , work completed 23/05/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. We are delighted that you are happy with the service you received. Warm Regards, North West Heating Solutions Team
Professional work
Customer Service
Quality
Value
Very pleased with North West Heating Solutions. I had three heater's installed replacing the old storage heaters. The engineer's were professional at their work carried out and cleaned up after they had finished. I have not had them on yet with it being the middle of summer but I can control how I use my heating.
Nicola, Merseyside Posted on 14/06/2019 , work completed 14/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review the service from North West Heating Solutions. We are glad you are happy with the service you received. Warm Regards, North West Heating Solutions Team.
Prompt & professional.
Customer Service
Quality
Value
They did do a good job & for the agreed price. Everyone I interacted with was friendly & helpful. They were timely & everything went as planned. I'm not sure of value as I need to wait till winter to use the heating. They were expensive but if they work well & don't cost a lot to run, then maybe it will be worth it.
Ian, Lancashire Posted on 21/06/2019 , work completed 21/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review North West Heating Solutions. I will pass your comments onto our team. Warm Regards, NWHS Team
Great service!
Customer Service
Quality
Value
I had 2 old storage heaters replaced recently. Doing this did cost me more than I had anticipated and with it being the summer, it's too soon to tell how efficient these new heaters will be. However, they look great, thermostatic controls, easy to use control panel and programming etc. I have no doubts that these heaters will give me more control to provide heat when I want it instead of the old heaters making heat overnight for 7 hours then giving out throughout the day. Difficult to make efficient use of the old system to provide heat for the next day. So I look forward to the winter, and feeling the difference with these new heaters - hopefully with a more comfortable heat and with cheaper bills! The service given was top notch from the start. Emily was great, friendly, and helpful. David visited to size the project and give me a quote. He was quite the gentleman and professional. I knew I was in good hands with these guys. The boys on the day did a perfect job, cleaned up after themselves, very professional and nice to talk to. Thanks to you all for your service!
Customer in Greater Manchester Posted on 08/07/2019 , work completed 25/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review North West Heating Solutions. It's so nice to hear that you were pleased with the service you received, I will pass your kind comments onto the team. Warm Regards, NWHS Team