A A B Electrical and Plumbing Contractors Ltd

AAB Electrical did a fairly big job for us that included a new consumer unit, rewiring and EICR, and we were very happy. Communication was great. Alan responded to emails quickly, took the time to explain things clearly and gave us options. He was professional, kind and helpful both with us and with our tenant. Alan put together a big team to finish the job in one day. He helped moving things before the works and left the flat clean. The installation looks tidy and the damage to the plaster and décor was minimal. We received all the paperwork soon after completion. After the job was done there was a small issue (that later turned out to be with an appliance). I called Alan and he attended the morning day after to check what it was. We would have no hesitation to recommend AAB.

Alan and his team drained and removed my old boiler, supplied and fitted a new unit, replaced our fuseboard, fixed half a dozen problems with down lights and smoke detectors and performed an EICR. Everything was done in one day and they left the flat spotless. Alan stands out for me as he explains everything with incredible patience and throughness, so you know exactly what they are going to do, and what it will cost. He also is good at giving options for how her tackles things. His team were great. Would definitely recommend.

Alan and the team were great. Had a problem with our electrics another contractor couldn’t solve. Alan reviewed the issue and resolved it in the most cost-effective way with minimal disruption. Lovely team, professional, polite and fun. Will use again.

AAB identified my specific heating problem, discussed all the remedial options and we've made a long-term central-heating plan for the whole flat all within a one-hour visit. Very good professional value.

AAB came to service my electric water heater, they were incredibly thorough & talked me through everything. Highly recommended and knowledgeable.

Superb quality service with excellent communication, engagement and delivery. Rapid response and valued extra advice given on maintenance and servicing. Highly recommend work - was a pleasure to invite into my home; very grateful for servicing and replacing faulty parts on our boiler. We will continue using their services for all of our heating maintenance requirements.

Arranged an EICR inspection on a few days' notice, electrician turned up on time, did the job and delivered the report the next day (even though that was a Sunday). While on site the engineer was polite, talked me through what they found and what follow-on work might need doing. They answered the phone and responded to emails promptly. Would definitely use them again.

We requested and ECIR. The reply was Speedy and they fitted us in for the next day. The electrician was excellent. Responsive, high quality service. Good value for money. Thank you.

I called out AAB Electrical & Plumbing Contractors Ltd to fix a hot water issue in my electrical boiler. On arrival the engineer diagnosed the issue to be related to immersion stat faulty not only for hot water but also for central heating. Firstly I found it strange that both of the stats had gone faulty. I agreed for these to be changed and the engineer replaced the stats. I received an invoice from the engineer's company AAB Electrical & Plumbing Contractors Ltd for total of £438.62 and the engineer demanded immediate payment. I sent a message to the engineer asking for the faulty parts to be left on site as this was requested by the insurance company to which the engineer got aggressive and very angry and told me that he has thrown it in the bin. So I asked him which bin he said he doesn't know. The engineer was more interested in getting his invoice paid than he was in helping me with my issue. He also charged 2 hours at £115 per hour whilst he was only on-site for less than 45 minutes. My tenant noted down the time engineer arrived to when the engineer left. I was very surprised he had charged for an additional hour and I then suspected he might not have even replaced both stats as he did not want to leave the faulty parts behind. After the engineer left thinking the job was complete, within a few hours the central heating packed up and I asked the engineer if he had tested everything before he left and he said he did, this again is not true he couldn't have done as it stopped working shortly.

The problem was a tap on the shower which we were unable to turn on. Having tried several plumbers who were either not interested or couldn't commit to a definite day I called AAB Plumbing. I spoke to Alan and explained the problem, he asked various questions and asked me to send him a picture of the tap. He also explained fully what their charges would be if we decided to go ahead. Once he had received the picture of the tap assembly he rang me back and we agreed a date and a time (between seven and seven thirty AM). The plumber arrived bang on seven. He replaced the tap and was gone by seven twenty five. As agreed I paid the plumber by credit card and he prepared an invoice and emailed it directly to me. Both Alan and the plumber (sorry I can't remember his name) were very professional and easy to work with. From past experience I know it can be difficult to find a plumber who will do small jobs like this one.