Endorsed by Which?

AB Plumbing & Heating

5.0

42 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

AB Plumbing & Heating was established in 2015 and since then has been providing professional plumbing, heating and gas services. We provide high-quality installation, maintenance and repair to domestic households and businesses throughout Birmingham. Our customers benefit from us using fully qualified experienced plumbers and gas safe registered engineers.

We are your local Worcester Bosch Accredited Installers we have been trained by Worcester Bosch and our work is always completed to the highest standards.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Power flushing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation
    • Gas emergencies
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

Customer reviews

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5.0
42 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent all round. New boiler and five radiators.
Customer Service
Quality
Value
AB Plumbing have just fitted a new boiler and five new radiators. From first contact to completing of the job everything was managed exceedingly well. Communication was good, Adam (I think) arrived on time to do the inspection for the quote and was helpful and not at all pushy. The quote arrived on time and the job planned. The only minor hiccough was that the planned two day job was extended to a three day job because of staffing issues but this was communicated early and the option to reschedule given. Shane who did the work was great - professional, courteous and a very high standard of work. No mess and carpet protector put down from the front door to everywhere where there was going to be work done including the stairs. Pricewise they were very reasonable. The quote included the boiler and radiator manufacturer and sizes so I could have a look on the web to see if they were comparable which they were. Labour costs were also very reasonable. It is really nice to deal with a company that do everything right. If only every other company were the same! I have also left this review on TrustPilot.
Customer in West Midlands Posted on 13/11/2022 , work completed 11/11/2022
Excellent service and efficient
Customer Service
Quality
Value
I would thoroughly recommend A B Plumbing. They were easy to deal with, very polite and simply delivered a wonderful service. I now have a new and efficient boiler and the whole process was simple. From my initial enquiry to fitting the boiler was just 5 weeks and the engineer was very polite, worked cleanly and explained everything to me. Excellent company to deal with.
Alan in West Midlands Posted on 16/09/2021 , work completed 14/09/2021
Very Pleased
Customer Service
Quality
Value
I had the responsibility of clearing out a property which included the disconnection of a gas cooker. Although in the scheme of things this was a small job I wanted it doing properly and looked online for a local company who had good reviews. I thought the job might be too small for them but they couldn't have been more helpful. From the moment I spoke with Samantha the whole process was dealt with very professionally. I needed to send a photo online showing the position of the cooker to ensure there would be no problems in moving it (this immediately indicated to me that this was a very 'professional outfit') and in order to obtain an estimate which came very quickly. The estimate seemed fine and a date was fixed. The fitter was great and he even helped me move the cooker outside. I paid online soon after and received a very nice note acknowledging this. I was very pleased with the whole process and the staff, in particular, were really friendly and extremely helpful. I would obviously recommend.
Customer in West Midlands Posted on 06/09/2021 , work completed 17/08/2021
1st Class Service
Customer Service
Quality
Value
I have used this company now 4 times and last year moved my gas boiler annual service to this company. From the beginning of every job to the end of each job everything was faultless. All staff helpful and polite and the most important aspect is: they know Heating & Plumbing. With all that, the cost of the work completed is more than competitive. One final comment is that the workers are very neat and tidy and leave the area spotless. Many thanks for all concerned.
Graham in West Midlands Posted on 04/09/2021 , work completed 02/09/2021
Excellent company, great service!
Customer Service
Quality
Value
The whole process was easy, efficient and well oiled. From the first telephone call, I was kept up to date with the progress of the appointment. The quote was fair and transparent and a day before the plumber was due, I got a text message reminder. The job was completed in a timely and satisfactory manner and there was a follow-up call the next day to check if I was happy with the work carried out. This is an excellent company who has got 'customer service' right with great communication and service. I would use this company again and I highly recommend them. Thank you AB Plumbing and Heating.
Dawn in West Midlands Posted on 06/08/2021 , work completed 29/07/2021
Excellent job, very professional
Customer Service
Quality
Value
Plumber arrived early. Friendly, efficient and tidy. Very pleased with the quality of the job. Can definitely recommend to others.
David in West Midlands Posted on 29/04/2021 , work completed 29/04/2021
Boiler Service
Customer Service
Quality
Value
Very friendly and efficient company with excellent service from the first contact. Craig and his apprentice did a job leaving every tidy afterwards and also gave me some useful advice. Would certainly recommend it.
Customer in West Midlands Posted on 04/04/2021 , work completed 25/03/2021
First Class
Customer Service
Quality
Value
I have used AB Plumbing & Heating several times now for different things. I always find them to be friendly (Sam on bookings), efficient and professional. Adam is very good at his job and their prices are very competitive. Thank you.
Judith in West Midlands Posted on 31/03/2021 , work completed 26/03/2021
Boiler Service
Customer Service
Quality
Value
I had grown tired of my boiler care with a national organisation and perused Which ( I subscribe to Which) for a trusted trader. I eventually 'settled' on AB Plumbing and Heating. To say that this was a magical moment is an understatement. From the moment I contacted the firm, I have received nothing but absolute professionalism in the paperwork and the actual work itself. I was amazed at the care and attention accorded to the boiler service. Full social distancing was kept at all times and the operative (Craig) not only informed me that the gas pressure was low, but he rang the Gas Board for them to inspect the cause of the problem. I have since booked a full power flush of the Central Heating system in the New Year (2021) and registered with AB Plumbing and Heating as a contract customer.
Customer in West Midlands Posted on 08/12/2020 , work completed 03/12/2020
A Job Very Well Done
Customer Service
Quality
Value
Careful diagnosis of boiler faults by Mr Bailey, including discussion with the maker of the boiler. Clear advice on options for replacing and recommendation for 10-year guarantee replacement. No the pressure to act immediately. After thought, and discussion with my husband, I agreed on a date for replacement. It was done on the day agreed, Mr Bailey and his staff were on-site by 8 am and carefully covered carpets on the staircase, halls and the bedroom where the boiler was housed. The men were quiet and efficient, testing everything they had done and clearing every scrap of waste. Mr Bailey was kind and offered to load our iPads with the new remote controls we had bought, setting the temperatures we like and programming the system to maintain a minimum level for comfort at all times; he told us how to find guidance and advice but assured us of his support. We have been delighted with the result and been more comfortable for the past week than for a very long time. Verdict. A great team, not forgetting the delightful office staff.
Customer in West Midlands Posted on 27/11/2020 , work completed 20/11/2020
New boiler supplied and fitted, heating pipe work updated, bathroom pipe updated by fitting walkin shower, new toilet and wash basin.
Quotation was acceptable, start date and time was agreed and achieved to by AB heating and plumbers, the work was carried out in an organised, professional careful manner with care being taken over our existing carpets and decorations. Workers were polite and curtious and we did not hear any bad language or cursing. We would have no hesitation in recommending AB Plumbers to any of our family or friends.
Customer in West Midlands Posted on 18/11/2020 (Reviewer did not use service)
AB Plumbing & Heating
Customer Service
Quality
Value
After discovering this jewel of a company I decided that they could be of further assistance in servicing my home central heating system on a annual basis, the price was right, the timing and respectful manner on all footings is 100% and the workmanship is of the highest standard, and they leave your home clean and tidy. This company go the extra mile for their customers it shows in the confidence I felt after the job was done... which includes how pleasant the engineers were whilst doing this work. Thank you A&B I will continue to support you.
Graham Cole. Posted on 29/08/2020 , work completed 28/08/2020
Good plumbing and pleasant manner
Customer Service
Quality
Value
Heated towel rail and tap fitted and charged in line with estimate. The work was carried out well and staff were friendly, met my needs in every way.
Customer in West Midlands Posted on 25/10/2019 , work completed 24/10/2019
Installation of new gas boiler and associated work
Customer Service
Quality
Value
We asked for a quote from AB Plumbing & Heating, having found them on the Worcester Bosch list of accredited installers. We had a visit from Adam, who was obviously professional from the outset, in a friendly, helpful way. He gave his time and knowledge generously and we felt immediately that we would invite him to do the work, if the quote was within our budget. The quote was in the same range as another we had received, so we booked the work. On the arranged day and time, Adam and his colleague Craig arrived and proceeded with the work. They were professional and friendly throughout and disrupted us as little as possible, clearing up as they went. They did a great job , which went smoothly (certainly so far as we were aware!). Returning the following day to complete the job fully, Adam then explained to us how to use the programmer and again answered all questions we asked him, patiently and clearly. We were left feeling confident that, should we have any concerns or issues, we could contact Adam, who would help us if he could, or advise us who to turn to i.e, the manufacturer. The final invoice was as the original quote, all present fully and clearly. We have already planned to book AB Plumbing & Heating for further work here.
Customer in West Midlands Posted on 20/10/2019 , work completed 18/10/2019
Very clear and honest communication, work carried out to a high standard
Customer Service
Quality
Value
Adam installed a new boiler, changed an old radiator, installed a new radiator where there was none, updated the valves on existing radiators. I chose Adam to complete the work because he took the time to give a good explanation of the options available to me, including highlighting the limitations of the different options. His quote was reasonable and I felt confident that his thorough approach during his initial assessment and quote would be reflected in his finish. His quote included a detailed list of all parts, which I found very reassuring. The work, including installing some new pipework was carried out neatly, and Adam obliged my request to have the boiler installed higher up. The condensate pipe needed to be taken outside and he ensured this was finished well. He pointed the outside where new holes were revealed. Adam and his assistant arrived promptly and left the place so clean, I wouldn't have known they had been. I would definitely use Adam again, and would recommend him (I have used many trades over the past few years and Adam has been the best).
Customer in West Midlands Posted on 08/09/2019 , work completed 05/09/2019
Replacement combi boiler
Customer Service
Quality
Value
Adam was professional, courteous, on time and thorough. I had a quote for the installation of a replacement combi boiler. He ran through the various options and provided a detailed quote which itemised the parts and labour separately. He and his colleague arrived at the date and time he said they would. He took time to put down cover on the carpet. All the work was done efficiently and he explained how everything worked. I would definitely use this firm again.
Rachel, West Midlands Posted on 16/08/2019 , work completed 16/08/2019
Boiler repair
Customer Service
Quality
Value
Contacted Adam via trust a trade on Sunday regarding a leak in my boiler, he replied straight away and suggested Monday to come and have a look , he came in Monday and identified the issue as rusty heat exchanger, he told me that he will send me a quote later as he want to know the part price. Hours later, he sent me the quote and we agreed on slot on Wednesday for the job to be completed. He came as agreed and finished the job to high standards. I would recommend Adam with confidence.
Customer in West Midlands Posted on 15/08/2019 , work completed 14/08/2019
Replace bathroom sink
Customer Service
Quality
Value
I had dropped something in my sink and had cracked it beyond repair. I reached out to a few plumbers and A Bailey were the first I managed to speak to. They got the quote back to me quickly and we arranged the date. The plumber arrived within the agreed timescale. He was polite and courteous. The work was done quickly and my bathroom cleaned up afterwards. I will definitely use this company again and I can recommend them to anyone. Prompt invoicing once the job was completed.
Louise, West Midlands Posted on 03/08/2019 , work completed 02/08/2019
Good quality work
Customer Service
Quality
Value
Very impressed by the work carried out. Stayed to complete the job rather than coming back at another point - saving me money and time. Would recommend to others as a reliable service with good quality of work.
Customer in West Midlands Posted on 02/08/2019 , work completed 02/08/2019
Very Professional Company
Customer Service
Quality
Value
We were very pleased with the work carried out which was just as required and done at the time and for the price quoted. We were sufficiently impressed that we are now in the process of trying to organise further work through the company.
Customer in Worcestershire Posted on 29/07/2019 , work completed 22/07/2019
Great work and well done!
Our old Potterton boiler was not working well. We contacted Adam Bailey and after much work (almost 1 day, but with no extra charge) he recommended a new boiler. The work took a long time (8 am to 5 pm non-stop, two people), but it was completed without fuss and with extreme efficiency. The boiler seems to be working well. Most important, using a Vaillant accredited engineer, we got a 10-year warranty. This is better than what British Gas is offering. Overall, we are extremely satisfied with Adam's work, his professionalism, and dedication. We would call him again (hopefully it will not be required soon!) and recommend him to all.
Customer in West Midlands Posted on 09/06/2019 (Reviewer did not use service)
Prompt and efficient service
Customer Service
Quality
Value
We were very pleased with the service of our boiler. Mr Bailey was very knowledgeable and carried out the work promptly. Arrived on time. Would certainly recommend him.
Customer in West Midlands Posted on 01/05/2019 , work completed 01/05/2019
Efficient and helpful
Customer Service
Quality
Value
AB Plumbing fitted me in very quickly as an urgent appointment. I am very pleased with the work which was undertaken very efficiently and I appreciated the step by step explanations. Adam also helped me understand how to operate the nest app which was above and beyond his remit on the day.
Customer in West Midlands Posted on 16/04/2019 , work completed 15/04/2019
Excellent service
Customer Service
Quality
Value
I have been with A Bailey Plumbing & Heating Ltd for few years now. Every time I book them for a job. It is done promptly and in an excellent way. I strongly recommend them for my friends.
Customer in West Midlands Posted on 25/03/2019 , work completed 23/03/2019
Highly recommended
Customer Service
Quality
Value
I had a boiler replacement and couldn't be more pleased with Adam and Craig. They explained things clearly, worked really well and were amazingly clean and tidy. I wouldn't hesitate to recommend them. Well done AB Plumbing!
Marilyn, West Midlands Posted on 23/01/2019 , work completed 23/01/2019
Were able to call on same day as problem and to make fix.
Customer Service
Quality
Value
A leaking filler loop to the combi boiler was replaced and quote provided on defective boiler pressure valve. Pleasant and professional guy. No mess and no fuss. Happy to use again and to recommend.
2011-07-31 18:54:54.39 Posted on 30/10/2018 , work completed 30/10/2018
Excellent, professional, tidy work
Customer Service
Quality
Value
AB Plumbing & Heating provided us with a prompt competitive quote for a new boiler, hot water tank, Nest thermostat, shower pump, some new radiators & TRVs. Adam took time to look at the job fully and make sure it was right for us, using quality well researched products. The level of workmanship is fantastic & the neat copper pipework is the envy of all! All the paperwork & warranties were sorted and handed over on completion in a well organised file for future reference. We had a few questions throughout the works & after & Adam always responded & provided an answer. Would highly recommend.
Heather Vries Posted on 20/08/2018 , work completed 20/08/2018
Professional, efficient and competitively priced.
Customer Service
Quality
Value
I contacted Adam after looking at Which Trusted traders to provide me with advice and a quote for a replacement boiler and potentially to replace my existing radiators. Adam was thorough in establishing my requirements, was the only engineer to actually measure the water flow rate and was then able to offer options for a new boiler. In terms of replacing my old radiators, I was again given several options but with no hard sell and Adam simply agreed to supply with me with a separate quotation for this work at no obligation. Any queries, questions I had about the new system were answered clearly and logically and Adam ensured that I fully understood what he was proposing. Given the very competitive quotations, I proceeded with both jobs which were completed in 3 days without any fuss, mess and with minimal disruption. His work is precise and exact and was done in such a way that would minimise my further bathroom refurbishment. All aspects of my new system were fully explained and demonstrated and I have no doubt that should I have any issues, Adam would immediately look to resolve these. I have no hesitation in recommending Adam (AB Plumbing & Heating) for any form of heating & plumbing work and would strongly suggest that anyone should at least include him in any estimates for work.
Glynne Roberts Posted on 23/06/2018 , work completed 23/06/2018
Reliable
Customer Service
Quality
Value
Adam responded quickly to my enquiry. He gave me a quote for replacing a float valve in a toilet cistern. He turned up on time, discussed what he was going to do and carried out the work efficiently. We were pleased with the service we got from him.
Christopher V Posted on 04/06/2018 , work completed 04/06/2018
Adam Bailey
Customer Service
Quality
Value
Adam has a nice personality and is efficient and reliable. This is the second time we have used his services and we were very pleased with his work.
Helen, West Midlands Posted on 17/05/2018 , work completed 17/05/2018
professional and quick work
Customer Service
Quality
Value
three separate jobs i.e.shower control replacement, repair to toilet and drain and fit a new radiator all carried out in under 3 hours. Professional service offered, very pleasant manner and tidy worker
Williams Posted on 16/05/2018 , work completed 16/05/2018
Brilliant job
Customer Service
Quality
Value
A Bailey Plumbing & Heating Ltd were prompt, clean and professional. They did a very good job replacing our electric boiler. Would recommend and use again.
Angela, West Midlands Posted on 27/04/2018 , work completed 27/04/2018
Excellent service
Customer Service
Quality
Value
Adam was very professional, explained everything in great detail and what work was required and cost of work to be carried out. Turned up promptly as per phone call. Carried out work efficiently, quickly & ensured everything was left clean and tidy. Would not hesitate in recommending.
Veronica, West Midlands Posted on 13/04/2018 , work completed 13/04/2018
Excellent service
Customer Service
Quality
Value
Adam was very professional, explained everything in great detail and what work was required and cost of work to be carried out. Turned up promptly as per phone call. Carried out work efficiently, quickly & ensured everything was left clean and tidy. Would not hesitate in recommending.
Veronica, West Midlands Posted on 13/04/2018 , work completed 13/04/2018
Reliable
Customer Service
Quality
Value
Adam replaced my elderly mother's electric shower. He was able to give a quote from seeing a photo of the shower and arrived when he said he would to fit it. The new shower was fitted without any fuss and my mother is very happy with it.
Keith Beaven Posted on 12/04/2018 , work completed 12/04/2018
Top quality job & professional.
Customer Service
Quality
Value
Excellent service. Were provided with many different options and helped to pick which suited us best. Job was done efficiently and professionally at a very reasonable price. Definitely would recommend.
Georgia, West Midlands Posted on 12/04/2018 , work completed 12/04/2018
Excellent
Customer Service
Quality
Value
5 Star, no mess, no hassle. Just came did brilliant job would not go to anyone else.
Bernard, West Midlands Posted on 10/04/2018 , work completed 10/04/2018
Excellent
Customer Service
Quality
Value
5 Star, no mess, no hassle. Just came did brilliant job would not go to anyone else.
Bernard, West Midlands Posted on 10/04/2018 , work completed 10/04/2018
Reliable and professional
Customer Service
Quality
Value
I found Adam on Which? Trusted Traders - he helped to fix some piping and connected a dishwasher in just 30 mins. He left my kitchen in a very tidy and clean condition at the end. In addition to his great workmanship, Adam is very easy to contact, reliable, and professional. I am very pleased to recommend his business and would definitely get in touch with him for any future work.
winnie Posted on 24/03/2018 , work completed 24/03/2018
My review
Customer Service
Quality
Value
Reliable, Competent & Thorough.
Malcolm, West Midlands Posted on 23/03/2018 , work completed 23/03/2018
Would recommend
Customer Service
Quality
Value
I have been using Adam for nearly 6 years and he has done various jobs for me, including plumbing works and the installation of central heating systems and boilers. Adam is a very polite person and always does a great job. I am very happy with the work he has done for me and I would be happy to recommend his business to others.
Paul Posted on 10/02/2018 , work completed 10/02/2018
Reliable and Trustworthy Trader
Customer Service
Quality
Value
Adam got recommended to me through a friend and have used him for the past 3 years. He is reliable, trustworthy and very informative. HE always gives me several options to choose from and always gives a quote before doing any work. He has done many jobs now over the years from small jobs to bigger ones like heating installations Highly recommended.
MB Posted on 13/01/2018 , work completed 13/01/2018
Reliable and Trustworthy Trader
Customer Service
Quality
Value
Adam got recommended to me through a friend and have used him for the past 3 years. He is reliable, trustworthy and very informative. HE always gives me several options to choose from and always gives a quote before doing any work. He has done many jobs now over the years from small jobs to bigger ones like heating installations Highly recommended.
Which? Trusted Traders Consumer Posted on 13/12/2017 , work completed 13/12/2017
A true professional and perfectionist
Customer Service
Quality
Value
Adam got recommended by a friend of mine. HE is a perfectionist and makes sure that everything is spot on. He is also very tidy and clean and you wouldn't notice that he has been after he has done a job, no rubbish left behind.
Lisa Posted on 12/12/2017 , work completed 12/12/2017