AB Plumbing & Heating

AB Plumbing have just fitted a new boiler and five new radiators. From first contact to completing of the job everything was managed exceedingly well. Communication was good, Adam (I think) arrived on time to do the inspection for the quote and was helpful and not at all pushy. The quote arrived on time and the job planned. The only minor hiccough was that the planned two day job was extended to a three day job because of staffing issues but this was communicated early and the option to reschedule given. Shane who did the work was great - professional, courteous and a very high standard of work. No mess and carpet protector put down from the front door to everywhere where there was going to be work done including the stairs. Pricewise they were very reasonable. The quote included the boiler and radiator manufacturer and sizes so I could have a look on the web to see if they were comparable which they were. Labour costs were also very reasonable. It is really nice to deal with a company that do everything right. If only every other company were the same! I have also left this review on TrustPilot.

I would thoroughly recommend A B Plumbing. They were easy to deal with, very polite and simply delivered a wonderful service. I now have a new and efficient boiler and the whole process was simple. From my initial enquiry to fitting the boiler was just 5 weeks and the engineer was very polite, worked cleanly and explained everything to me. Excellent company to deal with.

I had the responsibility of clearing out a property which included the disconnection of a gas cooker. Although in the scheme of things this was a small job I wanted it doing properly and looked online for a local company who had good reviews. I thought the job might be too small for them but they couldn't have been more helpful. From the moment I spoke with Samantha the whole process was dealt with very professionally. I needed to send a photo online showing the position of the cooker to ensure there would be no problems in moving it (this immediately indicated to me that this was a very 'professional outfit') and in order to obtain an estimate which came very quickly. The estimate seemed fine and a date was fixed. The fitter was great and he even helped me move the cooker outside. I paid online soon after and received a very nice note acknowledging this. I was very pleased with the whole process and the staff, in particular, were really friendly and extremely helpful. I would obviously recommend.

I have used this company now 4 times and last year moved my gas boiler annual service to this company. From the beginning of every job to the end of each job everything was faultless. All staff helpful and polite and the most important aspect is: they know Heating & Plumbing. With all that, the cost of the work completed is more than competitive. One final comment is that the workers are very neat and tidy and leave the area spotless. Many thanks for all concerned.

The whole process was easy, efficient and well oiled. From the first telephone call, I was kept up to date with the progress of the appointment. The quote was fair and transparent and a day before the plumber was due, I got a text message reminder. The job was completed in a timely and satisfactory manner and there was a follow-up call the next day to check if I was happy with the work carried out. This is an excellent company who has got 'customer service' right with great communication and service. I would use this company again and I highly recommend them. Thank you AB Plumbing and Heating.

Plumber arrived early. Friendly, efficient and tidy. Very pleased with the quality of the job. Can definitely recommend to others.

Very friendly and efficient company with excellent service from the first contact. Craig and his apprentice did a job leaving every tidy afterwards and also gave me some useful advice. Would certainly recommend it.

I have used AB Plumbing & Heating several times now for different things. I always find them to be friendly (Sam on bookings), efficient and professional. Adam is very good at his job and their prices are very competitive. Thank you.

I had grown tired of my boiler care with a national organisation and perused Which ( I subscribe to Which) for a trusted trader. I eventually 'settled' on AB Plumbing and Heating. To say that this was a magical moment is an understatement. From the moment I contacted the firm, I have received nothing but absolute professionalism in the paperwork and the actual work itself. I was amazed at the care and attention accorded to the boiler service. Full social distancing was kept at all times and the operative (Craig) not only informed me that the gas pressure was low, but he rang the Gas Board for them to inspect the cause of the problem. I have since booked a full power flush of the Central Heating system in the New Year (2021) and registered with AB Plumbing and Heating as a contract customer.

Careful diagnosis of boiler faults by Mr Bailey, including discussion with the maker of the boiler. Clear advice on options for replacing and recommendation for 10-year guarantee replacement. No the pressure to act immediately. After thought, and discussion with my husband, I agreed on a date for replacement. It was done on the day agreed, Mr Bailey and his staff were on-site by 8 am and carefully covered carpets on the staircase, halls and the bedroom where the boiler was housed. The men were quiet and efficient, testing everything they had done and clearing every scrap of waste. Mr Bailey was kind and offered to load our iPads with the new remote controls we had bought, setting the temperatures we like and programming the system to maintain a minimum level for comfort at all times; he told us how to find guidance and advice but assured us of his support. We have been delighted with the result and been more comfortable for the past week than for a very long time. Verdict. A great team, not forgetting the delightful office staff.

Quotation was acceptable, start date and time was agreed and achieved to by AB heating and plumbers, the work was carried out in an organised, professional careful manner with care being taken over our existing carpets and decorations. Workers were polite and curtious and we did not hear any bad language or cursing. We would have no hesitation in recommending AB Plumbers to any of our family or friends.

After discovering this jewel of a company I decided that they could be of further assistance in servicing my home central heating system on a annual basis, the price was right, the timing and respectful manner on all footings is 100% and the workmanship is of the highest standard, and they leave your home clean and tidy. This company go the extra mile for their customers it shows in the confidence I felt after the job was done... which includes how pleasant the engineers were whilst doing this work. Thank you A&B I will continue to support you.

Heated towel rail and tap fitted and charged in line with estimate. The work was carried out well and staff were friendly, met my needs in every way.

We asked for a quote from AB Plumbing & Heating, having found them on the Worcester Bosch list of accredited installers. We had a visit from Adam, who was obviously professional from the outset, in a friendly, helpful way. He gave his time and knowledge generously and we felt immediately that we would invite him to do the work, if the quote was within our budget. The quote was in the same range as another we had received, so we booked the work. On the arranged day and time, Adam and his colleague Craig arrived and proceeded with the work. They were professional and friendly throughout and disrupted us as little as possible, clearing up as they went. They did a great job , which went smoothly (certainly so far as we were aware!). Returning the following day to complete the job fully, Adam then explained to us how to use the programmer and again answered all questions we asked him, patiently and clearly. We were left feeling confident that, should we have any concerns or issues, we could contact Adam, who would help us if he could, or advise us who to turn to i.e, the manufacturer. The final invoice was as the original quote, all present fully and clearly. We have already planned to book AB Plumbing & Heating for further work here.

Adam installed a new boiler, changed an old radiator, installed a new radiator where there was none, updated the valves on existing radiators. I chose Adam to complete the work because he took the time to give a good explanation of the options available to me, including highlighting the limitations of the different options. His quote was reasonable and I felt confident that his thorough approach during his initial assessment and quote would be reflected in his finish. His quote included a detailed list of all parts, which I found very reassuring. The work, including installing some new pipework was carried out neatly, and Adam obliged my request to have the boiler installed higher up. The condensate pipe needed to be taken outside and he ensured this was finished well. He pointed the outside where new holes were revealed. Adam and his assistant arrived promptly and left the place so clean, I wouldn't have known they had been. I would definitely use Adam again, and would recommend him (I have used many trades over the past few years and Adam has been the best).

Adam was professional, courteous, on time and thorough. I had a quote for the installation of a replacement combi boiler. He ran through the various options and provided a detailed quote which itemised the parts and labour separately. He and his colleague arrived at the date and time he said they would. He took time to put down cover on the carpet. All the work was done efficiently and he explained how everything worked. I would definitely use this firm again.

Contacted Adam via trust a trade on Sunday regarding a leak in my boiler, he replied straight away and suggested Monday to come and have a look , he came in Monday and identified the issue as rusty heat exchanger, he told me that he will send me a quote later as he want to know the part price. Hours later, he sent me the quote and we agreed on slot on Wednesday for the job to be completed. He came as agreed and finished the job to high standards. I would recommend Adam with confidence.

I had dropped something in my sink and had cracked it beyond repair. I reached out to a few plumbers and A Bailey were the first I managed to speak to. They got the quote back to me quickly and we arranged the date. The plumber arrived within the agreed timescale. He was polite and courteous. The work was done quickly and my bathroom cleaned up afterwards. I will definitely use this company again and I can recommend them to anyone. Prompt invoicing once the job was completed.

Very impressed by the work carried out. Stayed to complete the job rather than coming back at another point - saving me money and time. Would recommend to others as a reliable service with good quality of work.

We were very pleased with the work carried out which was just as required and done at the time and for the price quoted. We were sufficiently impressed that we are now in the process of trying to organise further work through the company.

Our old Potterton boiler was not working well. We contacted Adam Bailey and after much work (almost 1 day, but with no extra charge) he recommended a new boiler. The work took a long time (8 am to 5 pm non-stop, two people), but it was completed without fuss and with extreme efficiency. The boiler seems to be working well. Most important, using a Vaillant accredited engineer, we got a 10-year warranty. This is better than what British Gas is offering. Overall, we are extremely satisfied with Adam's work, his professionalism, and dedication. We would call him again (hopefully it will not be required soon!) and recommend him to all.

We were very pleased with the service of our boiler. Mr Bailey was very knowledgeable and carried out the work promptly. Arrived on time. Would certainly recommend him.

AB Plumbing fitted me in very quickly as an urgent appointment. I am very pleased with the work which was undertaken very efficiently and I appreciated the step by step explanations. Adam also helped me understand how to operate the nest app which was above and beyond his remit on the day.

I have been with A Bailey Plumbing & Heating Ltd for few years now. Every time I book them for a job. It is done promptly and in an excellent way. I strongly recommend them for my friends.

A leaking filler loop to the combi boiler was replaced and quote provided on defective boiler pressure valve. Pleasant and professional guy. No mess and no fuss. Happy to use again and to recommend.

AB Plumbing & Heating provided us with a prompt competitive quote for a new boiler, hot water tank, Nest thermostat, shower pump, some new radiators & TRVs. Adam took time to look at the job fully and make sure it was right for us, using quality well researched products. The level of workmanship is fantastic & the neat copper pipework is the envy of all! All the paperwork & warranties were sorted and handed over on completion in a well organised file for future reference. We had a few questions throughout the works & after & Adam always responded & provided an answer. Would highly recommend.

I contacted Adam after looking at Which Trusted traders to provide me with advice and a quote for a replacement boiler and potentially to replace my existing radiators. Adam was thorough in establishing my requirements, was the only engineer to actually measure the water flow rate and was then able to offer options for a new boiler. In terms of replacing my old radiators, I was again given several options but with no hard sell and Adam simply agreed to supply with me with a separate quotation for this work at no obligation. Any queries, questions I had about the new system were answered clearly and logically and Adam ensured that I fully understood what he was proposing. Given the very competitive quotations, I proceeded with both jobs which were completed in 3 days without any fuss, mess and with minimal disruption. His work is precise and exact and was done in such a way that would minimise my further bathroom refurbishment. All aspects of my new system were fully explained and demonstrated and I have no doubt that should I have any issues, Adam would immediately look to resolve these. I have no hesitation in recommending Adam (AB Plumbing & Heating) for any form of heating & plumbing work and would strongly suggest that anyone should at least include him in any estimates for work.

Adam responded quickly to my enquiry. He gave me a quote for replacing a float valve in a toilet cistern. He turned up on time, discussed what he was going to do and carried out the work efficiently. We were pleased with the service we got from him.

three separate jobs i.e.shower control replacement, repair to toilet and drain and fit a new radiator all carried out in under 3 hours. Professional service offered, very pleasant manner and tidy worker

Adam replaced my elderly mother's electric shower. He was able to give a quote from seeing a photo of the shower and arrived when he said he would to fit it. The new shower was fitted without any fuss and my mother is very happy with it.

I found Adam on Which? Trusted Traders - he helped to fix some piping and connected a dishwasher in just 30 mins. He left my kitchen in a very tidy and clean condition at the end. In addition to his great workmanship, Adam is very easy to contact, reliable, and professional. I am very pleased to recommend his business and would definitely get in touch with him for any future work.