/
Endorsed by Which?
A C Wilgar Plumbing, Heating & Cooling
-
-
-
-
A.C. Wilgar Plumbing, Heating & Cooling, Unit 1 The Metro Centre, Bridge Road, Orpington, BR5 2BE View on map
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Why use A.C.Wilgar? It is not just because we are the most awarded Plumbing, Heating & Cooling company in the UK, or have some of the most loyal and satisfied customers. We are a company that takes pride in our staff and the integrity and quality of our work.
Unlike most other heating & Air Con installers, we employ all our engineers as PAYE staff. This means that we have no sub-contract labour, which means no hidden costs to be passed onto our customers. We are also annually audited by two independent quality control bodies. With no financial gain to our engineers to rush your job and with our stringent quality control checks in place, you are guaranteed the highest quality of service, installation and after care.
We have branches in Orpington and Beckenham and service the North Kent and South-East London areas.
We offer FREE Quotations so why not call us today for any of your requirements. Book an appointment online by visiting https://acwilgar.surefireutilities.co.uk/enquiry/book-appointment
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Radiators and central heating
- Gas safety testing and inspection
- Boiler servicing
- Boiler repair
- Gas emergencies
- Gas fire repair and servicing
- Power flushing
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
Gas installers
- Gas Fires
Air conditioning contractors
- Air Conditioning
More Services
- heating installation
- boiler insurance
- boiler replacement
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
258 reviews
Recommended
Recommended
by 100% of customers
Sort by
Boiler Service
Customer Service
Quality
Value
Jack came to service my boiler today. I have been using AC Wilgar for at least 10 years and met Jack at least four times. A C Wilgar's service is very easy to use (they text to confirm booking, let you know arrival time etc), reliable and was great when i had problems with an old boiler. Jack today was very polite and easy to chat to. It's raining today and i noticed he took the time to ensure his feet were wiped. He also spoke to me after the service to pass on some advice about using the boiler to max efficiency and keeping my fuel bills down. Great advice and service.
Customer in Greater London
, work completed
Recommended
Great work - boiler service
Customer Service
Quality
Value
Jack did a great job of servicing our boiler. Good communication for arrival times, excellent boiler service and sorted out an air gap in our towel rails. Have been using Wilgar for as long as we’ve lived in the area, and will continue to do so.
Customer in Greater London
, work completed
Recommended
Gas boiler service
Customer Service
Quality
Value
Have used then to service my gas boiler for the last three years. They have always informed me when they are due to arrive and arrived at said time. Always done a good job. Also done other plumbing work to a high standard. Can thoroughly recommend them.
Customer in Greater London
, work completed
Recommended
Fast, professional and painless
Customer Service
Quality
Value
Called A C Wilgar to resolve a dramatic leak from Aqualisa Shower processor. An engineer came within two hours, identified the problem, quoted a price for replacement of unit and fitted it same day. The shower is so much better than it ever was. The engineer was polite, knowledgeable and efficient. He also gave advice on drying out the damage caused by the flooding water. I wouldn't hesitate to recommend or call on A C Wilgar in future - honestly can't imagine using any other plumbers now.
Customer in Greater London
, work completed
Recommended
Servicing a boiler
Customer Service
Quality
Value
He was absolutely excellent. on time clean courteous and did what he was supposed to do
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
The plumber Joe called on time and effected a very good repair. There had been several visits by a different firm to cure the slow filling toilet cistern but almost immediately Joe identified the problem and fitted what he termed "the old-fashioned ball valve" which solved the problem. The engineer sends a text message when he is on the way which helped. We will certainly use A C Wilgar as our first call if we need plumbing work in the future. Very happy to recommend.
Customer in Greater London
, work completed
Recommended
Positive and professional experience with AC Wilgar.
Customer Service
Quality
Value
After ringing four plumbers (of which two didn't get back to me and the others told me that they couldn't visit for two weeks), I was more than relieved and happy that AC Wilgar came out the same day, diagnosed the problem, ordered the part which came the very next day and my shower was back up and running within forty eight hours. Really professional and friendly service. Highly recommend.
Debbie in Greater London
, work completed
Recommended
Professional emergency response
Customer Service
Quality
Value
My mains water pipe started leaking before the stopcock; a genuine plumbing emergency! I only discovered this at about 11:30pm on a Saturday night and dreaded ringing around to find someone to help. After calling various supposedly 24/7 companies listed on Which? Trusted Traders, to be met with either voicemail or the occasional "sorry, I don't do that", AC Wilgar were by contrast very professional and able to come within about 30 mins. They weren't able to fix the problem there and then owing to the age of the pipe meaning special fittings were required, but they gave frank and fair advice on how we could get the problem sorted during the day and ensured that we knew how to turn the water on and off if we did need it in the meantime. I hope never to have to get an emergency plumber out again; it's a costly and stressful exercise. But at least I know now that I could go straight to AC Wilgar for peace of mind.
Stephen in Greater London
, work completed
Recommended
Very happy with service provided by A C Wilgar.
Customer Service
Quality
Value
Very pleased with new sink and tap installation. Also use Wilgar for boiler service and repairs. Staff always helpful, friendly and professionally competent.
Customer in Greater London
, work completed
Recommended
I wouldn’t go anywhere else!!
Customer Service
Quality
Value
Very old shower broke down and I thought it was beyond repair but A C Wilgar managed to locate and order replacement parts and it’s as good as new!! Saved the need for a costly replacement. Polite and professional throughout. As a landlord it’s vital that I have a trustworthy business I can rely on when things go wrong, which is why I have Diamond cover with A C Wilgar and have done for a number of years. I wouldn’t go anywhere else!!
Victoria in Bromley
, work completed
Recommended
Great Work, Wilgar
Customer Service
Quality
Value
Was really impressed, was the first time we used Wilgar, knew our old boiler was on its way out, we had been paying British Gas monthly for a breakdown service, British Gas were unable to attend so we called Wilgar, they arrived within 20 minutes. As we expected new boiler required, they managed to replace the boiler in under a week, due to no heating and hot water, the engineer was thorough, tidy, polite knew exactly what he was doing. Also found out Wilgar do a breakdown service which includes plumbing and electrical and is much cheaper than British Gas, so signed up for this too and have cancelled British Gas. Thanks, Wilgar.
Customer in Greater London
, work completed
Recommended
Punctual, friendly and helpful. What more could you want?
Customer Service
Quality
Value
This is the second time I've used AC Wilgar for my annual boiler and unvented cylinder service. I was impressed with the customer service we received from the engineer, Jack Holding, this afternoon. He was very punctual, friendly and helpful. Some are very wary to allow tradesmen into their houses at the moment and although it's not something I'm overly concerned about, he followed all the Covid safety procedures, which would reassure nervous customers. He explained exactly what he was doing and gave me advice in relation to a couple of questions I had about heating in general. Nothing was too much trouble. A credit to your firm and himself.
Customer in Greater London
, work completed
Recommended
Very polite and cheerful.
Customer Service
Quality
Value
I was very happy to have this gentleman in my house to service our boiler. He was very polite and knowledgeable. Thank you.
Janet, Kent
, work completed
Recommended
Personal,Professional & Friendly Service
Customer Service
Quality
Value
Have been a very satisfied customer of AC Wilgar for a number of years following the installation of a new boiler. Just had a new hot water cylinder installed and same excellent service. Work carried out to a high standard and site left clean and tidy by a very experienced, pleasant and courteous engineer. No hesitation in recommending this firm.
Michael
, work completed
Recommended
Basin leak repair. Will use them again.
Customer Service
Quality
Value
Used Wilgar to fix basin waste outlet leak and replace a tap washer. Booking system good. They sent a reminder the day before and a text to say they were on their way. Stuart was prompt, polite, friendly, efficient. Work completed well.
Customer in Greater London
, work completed
Recommended
Professional company
Customer Service
Quality
Value
We have had A C Wilgars install our boiler and do the annual maintenance check for the fast 5 years and have always been happy.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, professional, polite
Customer Service
Quality
Value
Came to fix a part and service boiler, very professional, polite and informative. While here, he found a gas leak, which he was able to rectify quickly, work done to a high standard & everything, left clean and tidy. I am very grateful, thank you.
Dawn, Kent
, work completed
Recommended
Very informative and professional
Customer Service
Quality
Value
Very communicative and gave me very good advice. Can thoroughly recommend this company.
Barbara, Kent
, work completed
Recommended
Prompt, professional, charming and polite.
Customer Service
Quality
Value
They were polite and worked efficiently. They were so tidy and cleared up completely. They were a joy to deal with and to hear them singing as they worked. They smiled readily, so good to see these days. I will recommend this company to everyone.
Joan, Kent
, work completed
Recommended
Boiler installation
Customer Service
Quality
Value
Needed a new boiler as old one was on its way out after twenty years so chose Wilgar as the quote was competitive and impressed by the service plans available along with being a local firm. Wilgars attended when they said they would to carry out the installation unfortunately it didn't go to plan through no fault of Wilgars they were excellent even had temporary heating delivered by the boss himself late at night as it was so cold he made sure we were without heating for a very short period of time by going above and beyond with service along with everything he could to keep the bill down. Would highly recommend this company one of the few companies that actually cares about its customers.
Mr Rumbold
, work completed
Recommended
Professional, friendly service
Customer Service
Quality
Value
Have had Wilgar's over a number of years, and Jack in particular. Feel confident in their service and any advice offered. They are prompt, give notice when they are on their way, polite, friendly, explain everything clearly and work quickly and thoroughly.
Kate, Kent
, work completed
Recommended
Helpful, professional, friendly.
Customer Service
Quality
Value
Serviced my boiler and gas fire. Very helpful and informative.
J, Kent
, work completed
Recommended
Great company.
Customer Service
Quality
Value
A C Wilgar installed my boiler and have serviced it annually to our satisfaction.
N, Kent
, work completed
Recommended
Boiler service.
Customer Service
Quality
Value
Booked my boiler service. Waited for two weeks as company was busy. Engineer turned up when he was due. Service was carried out to a high standard, very pleased.
David, Kent
, work completed
Recommended
Great company
Customer Service
Quality
Value
Wilgar have looked after my boiler for 10 years now. They service it and have repaired it - very happy with the work.
Which? Trusted Traders Consumer
, work completed
Recommended