A Goodwill Roofing

Alan and his son Aaron came to make various repairs to our roof including installing a new roof light, repairing chimney flashing and sorting out leaking valley gutters. Their work was very satisfactory and the roof no longer leaks. They were pleasant, informative and reliable, came when agreed and worked hard while they were here. Because they were so efficient, I asked them to quote for repairing a flat roof at our daughter's house. Aaron did a site visit, but we never received a quote in spite of reminders and promises to quote for the work. Would have been happy to use them again!

We contacted Goodwill to have new guttering, soffits etc and roofing repairs on the slate roof extension. Although the quotation was higher than we had received from other firms, it showed a much deeper awareness of the potential problems that might be encountered as we had water coming into the house when the weather was blustery rain. I cannot fault the final quality of the work. They also found some genuine additional problems of rot (caused by the leaky gutters) which they mitigated without adding horrendously to their original quote. It has been excellent and the repairs have totally survived the recent storms and we have been completely dry. The one big frustration that we had during the process was that the team were evidently doing a number of jobs at the same time and so would sometimes appear for a couple of hours, and sometimes for a full day. Once challenged, they were very apologetic and got on with the job. I would certainly use them again - and now I know how they work, would ensure that I actively manage their time on site, then there should be no problems.