A J Rogers & Sons Limited

A.J. Rogers has a great team starting in the shop with pleasant, helpful advice, but nothing pushy. The job was for two toilet floors, bathroom, kitchen, utility room, and larder. First home visit to measure up, again, good solid advice. Very professional. Installation work was carried out sooner than expected. As requested, I was given a cancellation slot. All the fitters were on time every day, polite, careful, and left everything clean and tidy. They all did an excellent job. Even Charlie (better known as James Bond), the youngest of the team, and learning did well. The James Bond bit is all about how he likes his coffee, not a martini! We were kept well informed, and checks were made to make sure we were happy with the work before we were asked for payment. I was immediately informed and given a refund when it turned out that part of the job that had been estimated didn't need doing after all. Grateful thanks to all the team.

I have used A J Rodgers three times over the past 15 years and they are helpful, efficient and respectful. At all stages of the process, it is a painless experience using AJ Rodgers . From Kevin, who visited to advise us and measure up, to Ben and the team, who fitted our hall, stairs, and landing, plus two bedrooms, their skills and expertise were first rate.

From my first visit at the showroom to the day of completing my kitchen flooring I received nothing but excellent service. All of the staff have gone out of their way to ensure the work was completed on time to the highest standard and to budget. Thank you

Work - took up old flooring, repaired/re-screeded and relaid new flooring. Work was completed to planned schedule and quoted price. Showroom staff pleasant and efficient, and those doing the work were smart, pleasant and very efficient. Trader - A J Rogers have carried out previous works for us (new landing and stair carpeting, new hall wooden flooring). Our experience with all jobs has been highly satisfactory. We would not hesitate to use them in the future.

We have had our kitchen renovated and we wished to cover some old tiles. A J Rogers did so using Amtico flooring. Their service was excellent from start to finish. We used A J Rogers 4 years ago to replace our upstairs and stair carpets. They are to be highly recommended.

I had a fantastic experience from beginning to end with AJ Rogers. From when I visited their showroom in Bromley and I was welcomed by friendly informative staff, then the efficiency of the operations team getting in touch to book in the installation, then the lovely two people who installed the carpets a few weeks later, who were friendly, respectful and did a fantastic job. I would recommend them to everyone.

Long story short: the carpet was faulty and had to be reordered. The fitters noticed the faults and took the carpet away. Most good companies can manage doing what is asked of them. It's when things go wrong that you see how their systems fail - even when they think they have a great customer response team. Well, I'm glad to say that A J Rogers proved not only that they can do a great job but that when it went wrong they could sort it out pretty efficiently. It took time and it meant we had several weeks where we lived with two rooms of furniture in one room while we waited for the replacement carpet. But, in the end they got there. Now a good carpet is fitted and looks good. Hats off to how they handled this. Hopefully we'll be using them again.

Rogers & Sons have installed the flooring in pretty much the whole of our house over the past 20 years or so. Thy have just installed a new bedroom carpet fitting around new fitted bedroom furniture. Their customer service is outstanding. In the showroom everyone is very knowledgeable , great at help chose possible flooring, and als overy friendly and efficient The invoicing, and arranging fitting were very easy. The fitting was done to a really high standard, very efficiently and with a cheery demeanour. This has always been our experience with them . I cant recommend them enough

We are delighted with our contemporary stair and landing carpet fitted by this well established professional team. Good attention to detail, helpful advice in the showroom to find a contemporary carpet with a smart stripe pattern which could be shaped as a runner for the lower staircase. Stripe pattern thoughtfully calculated at the template stage and a fair amount of trouble taken to find the right threshold to work with the smoked wood flooring. We got estimates from 3 firms, and A J Rogers were competitive whilst providing a thoughtful cheerful service.

I am so delighted with my new flooring, thanks to everyone working at AJ Rogers & Sons. I now have beautiful new carpets and stunning ‘Featured Oak’ Amtico (LVT). I will certainly be recommending this family run business. The work is of such a high standard and everyone has been so professional, helpful and friendly through the whole process from Jordan who helped guide me with my choices in the shop to Kevin coming round to do a survey, the logistics team to set dates and the fitters (Alex & Ben - carpets and Stuart & Jay - Amtico ) who all did such an amazing job and were extremely careful not to damage my newly painted walls and skirting boards! Thank you!