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A J Rogers & Sons Limited

4.9

273 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday - Closed
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

About

Founded in 1966, A J Rogers and Sons is the leading carpet and flooring company, based in South London. We are a family run business celebrating over 50 years with a reputation built on personal service, professionalism and most importantly, quality.

Peter and Trevor Rogers, sons of founder Anthony, take a hands-on approach to running the business, and share an in-depth knowledge of flooring, materials and installation techniques.

These skills remain core to the operating values of the company, and we are fairly unique in that we employ our own in-house teams of highly trained fitters to ensure a perfect installation for you every time.

Our friendly and knowledgeable team offer a complete service, from initial enquiry through to installation by our own skilled fitters. Let us inspire you! Visit our showroom in Bromley and meet our team – we’ll help you to unlock the potential of your home.

What we do

  • Flooring services

    • Wood flooring installation
    • Carpet fitting
    • Floor laying
  • Carpets and flooring

    • Flooring showrooms and shops
    • Carpet showrooms and shops
    • Carpet fitting
  • Carpet and upholstery cleaners

    • Steam cleaning
    • Carpet cleaning
    • Anti-stain treatment
  • Steam cleaning

  • More Services

    • carpet wood vinyl marmoleum fitting

Customer reviews

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4.9
273 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fantastic, would recommend
Customer Service
Quality
Value
We were recommended AJ Rogers by a friend. We were not disappointed. Excellent service from start to impressive finish. The customer care is exceptional and they went above and beyond in all aspects. Always on hand to take a call or email. They kept our flooring on premises as we encountered some delays with our decorators. When we eventually scheduled the fit out, we could not be more delighted, the service and product exceeds expectations. We are thrilled with the end result. All staff (customer care, fitters etc) were fantastic and very polite and courteous in our house. We will definitely be using again and would recommend to anyone. You can really feel the benefit of a small family run operation.
Customer in Greater London Posted on 14/07/2022 , work completed 08/07/2022
The trader replied (on 22/07/2022)
It is always our aim to leave our customers totally happy with their new flooring and feeling that we care - because, as a family-run business, we really do. Thank you for taking the time to leave a review, which is very much appreciated.
Excellent service from a family business
Customer Service
Quality
Value
AJR replaced all our carpet through a medium-sized, 4 bedroom, detached house. They were helpful & professional throughout, with their breadth of knowledge of carpets & their installation. This spanned selection of the carpet, measuring up, quoting & installation. We had to delay the start of installation twice due to delays in preceding trades which they kindly accommodated. Changes in price were minor & justified. A sound & helpful organization.
Mike in Greater London Posted on 08/06/2022 , work completed 07/01/2022
The trader replied (on 22/07/2022)
Thank you for your comments. We are always mindful that we are often dealing with other trades at the same time and will always try to accommodate any changes in schedules etc. as much as possible.
Amtico flooring
Customer Service
Quality
Value
The team were all very polite, tidy and conscientious. A great experience all around from initially visiting the shop, the quote, the communication, prep and installation. I would highly recommend using them.
Customer in Greater London Posted on 20/04/2022 , work completed 08/04/2022
The trader replied (on 21/04/2022)
Thank you for your recommendation. We aim to provide not only a lovely floor but the best service possible.
Top quality firm
Customer Service
Quality
Value
A J Rogers were fantastic from start to finish. The service from the people in the shop to the gentleman who came out to measure our sitting room to the carpet fitters was excellent. The price was very competitive and they brought the samples to our house to see them in our own home. The whole service was very professional and we will definitely use them again for our next carpet.
Sue in Greater London Posted on 15/04/2022 , work completed 08/04/2022
The trader replied (on 21/04/2022)
Thank you very much for taking the time to leave a review which will certainly be passed on to all concerned and we look forward to being able to be of assistance again when the time comes!
Flooring in through lounge
Customer Service
Quality
Value
Dealing with A.J.Rogers was a good experience. Initially I had to make a couple of trips because even though I was making a scheduled visit to the shop, all the wood samples were not available. Scheduling the work Friday to Tuesday to accommodate my having a bookcase put up in the back lounge worked a treat. The installers were a pleasure to have in the house. They did an excellent job of installing the flooring in the alcoves around the fireplace, even when one had to hold up a piece of furniture whilst the other laid the flooring (wires are running under the floor to speakers in two directions). I am very pleased with the workmanship and the result.
Customer in Greater London Posted on 15/03/2022 , work completed 08/03/2022
The trader replied (on 26/03/2022)
Our fitters are always willing to address any situation that occurs throughout the job to ensure the installation is completed smoothly leaving a very happy customer who loves their new floor! Thank you for the kind review which is very much appreciated.
Amtico in the Kitchen
Customer Service
Quality
Value
We have used Rogers before and had no hesitation in going back to them on this occasion. This is a family business that feels comfortable to use. They all work as a team and are unfailingly polite and helpful. They are also highly professional and go out of their way to provide the very best service. They've done an excellent job in the kitchen and we shall shortly be using their services again to re-carpet parts of the house.
Customer in Greater London Posted on 13/03/2022 , work completed 04/03/2022
The trader replied (on 26/03/2022)
Our customer's journey begins with the initial enquiry either by phone, email/social media or a visit into our showroom to discuss requirements and borrow samples, which is then followed with a visit by one of our estimators to confirm costs and once the order is placed, our Operations team liaise fully all the way through to installation. So when our fitters finally leave we truly hope that our customer feels this has been a smooth and seamless process with the least disruption as possible. This is our aim and all members of staff endeavour to achieve this with every job no matter how big or small.
Excellent and professional
Customer Service
Quality
Value
AJ Rogers was recommended by a few local friends. From the initial enquiry with Gemma in the shop to the quotation with Dan and fitting with Liam and Dave - all very professional, friendly and effortless. They gave me 6-7 samples to take away to decide for a couple of weeks which was really helpful. The quotation wasn't the cheapest but it was fair. The fitting went so smoothly and expertly - they hoovered and took everything away. The after-sales communication with Dan and Vanessa was excellent and there was a little issue, which was resolved quickly and efficiently with no hesitation. Would highly recommend A J Rogers.
Customer in Greater London Posted on 01/02/2022 , work completed 20/01/2022
The trader replied (on 26/03/2022)
Many thanks for the feedback which we always appreciate so that we can endeavour to improve our service and we will certainly pass on your comments to our teams, who are always happy to hear from a satisfied customer.
Great service from start to finish
Customer Service
Quality
Value
From our first visit to the showroom, where they were exceptionally helpful, to our carpet being fitted we were very impressed with AJ Rogers and will definitely use them again.
Amanda in Greater London Posted on 23/12/2021 , work completed 10/12/2021
The trader replied (on 06/01/2022)
Thank you for your review which is always appreciated by everyone at AJR. It is our policy to ensure our customers are relaxed and well-informed from initial visit through to completion and hopefully we shall look forward to seeing you again in the future.
Amtico in the hall
Customer Service
Quality
Value
A J Rogers laid Amtico in my hall way and I am very pleased with the result. The process started with Kevin visiting me and discussing options for the hall. We then visited the shop and had a good look at options, again with good advice. Finally the floor was laid by Stuart who was a real professional and laid the floor beautifully. There was a spot of nail varnish on the Amtico which had been laid in one of the bedrooms 20 years ago and Stuart removed this free of charge. I can really recommend A J Rogers for their professionalism and good service.
Customer in Greater London Posted on 22/12/2021 , work completed 15/12/2021
The trader replied (on 06/01/2022)
Thank you for your review which, as always, is much appreciated. We all take pride in our work from initial contact with the customer, assisting with sampling and designs to the end result - which is always to leave a very happy customer with a floor that they love!
Great Job by AJ Rogers and Team
Customer Service
Quality
Value
We had Moduleo LVT laid in 4 rooms Taking just 5 days from screed to complete installation. They arrived on the date as arranged (unusual in today’s climate) Stewart and Alex did a great job - it looks perfect ! We stayed in a hotel for a few days to keep out of the way (small house) . Was lovely coming aback each day to see the progression and transformation of our house which has gone from looking like a building site to a home very quickly. This flooring is so good, visitors have already commented that they thought it was real wood! It was so helpful to be able to keep samples for a while as it was a tough decision involving the entire ground floor of our ‘bungalow!’ Thanks so much we would definitely recommend AJ Rogers & Sons!
Customer in Greater London Posted on 26/11/2021 , work completed 19/11/2021
The trader replied (on 06/01/2022)
We are so pleased that the new Moduleo flooring looks lovely in your home - as you say a big decision! Stuart and Alex will be delighted to hear that not only have they have provided a good installation but importantly left a happy customer! Many thanks