Could never do enough for you
We have been having a number of home improvements taking place and therefore know what it is like to be let down and suffer poor customer care. However in amongst this work Rogers and Sons have advised, measured and laid a superb hallway wooden floor and completed it in time for Christmas! If we were not 100% happy they sent someone out and rectified the problem with no fuss. Could not be happier with their efficient and excellent work. Highly recommended. Stuart, Faith and family 21/12/16
Stuart
Posted on 21/12/2016
, work completed 21/12/2016
Recommended
Excellent Service
Excellent service from this family firm , as always. Having laid a number of floors for us over the years, we had them all cleaned recently. It was a big job, and they did their best to fit it all in before Christmas, at quite short notice. Cheerful friendly staff and they are now all looking fabulous!
Rhonap
Posted on 11/01/2017
, work completed 11/01/2017
Recommended
A personal professional job
I usually buy carpets from one of the large high street stores. However as this job involved using an intricate pattern carpet on hall, 2 landings and 2 flights of stairs I used this local firm. More than happy with their service, in the shop, the estimator and the fitters, who did an excellent job in friendly manner and cleared everything up afterwards.
Michael, Kent
Posted on 12/01/2017
, work completed 12/01/2017
Recommended
Good job
Good job. Slightly late at times. Pleased with finish. Pleasant staff.
William, Kent
Posted on 31/01/2017
, work completed 31/01/2017
Recommended
Excellent.
Excellent & knowledgeable staff in the showroom. Prompt and courteous on the job. Clearly communicated costs, timings etc.
Jane, Kent
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Quality firm
We have used A J Rogers and Sons for several flooring projects, including marmoleum tiling (dining room, kitchen and hall), marmoleum sheeting (bathroom) carpeting (loft landing and stairs) and laminate flooring (four bedrooms in total). I have used the firm over and over again because I trust them to do a good job. I am very happy to recommend them. Throughout I have found the sales and fitting staff courteous, helpful and clear on costs. Where there has been unexpected additional work to do discovered during the job they have been quick to react and set out the options and cost implications. The fitting staff have worked hard for a quality finish and been happy to return if I have asked them to (once for a marmoleum tile that needed adhesive and once for a squeaky floorboard under a laminate floor that required half the floor to be raised and relaid). As one of the fitters said, 'We're not happy unless you're happy'.
Anonymous
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
Really pleased, great job
We've had a wood floor fitted in our kitchen and living room and carpet running through two landings and two sets of staircases. From my first trip to the shop everyone was really helpful and knowledgeable - they really know their stuff, and the fitting process could not have been easier from our end. Everything completed looks great.
ellen.conlon92
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
Excellent job!
Not used Rogers before, but really delighted. We had 'Amtico' fitted through the hall and in to a kitchen/diner and it looks great. Their guys were polite, thorough and very pleasant. We will certainly be using them again. Marion, Beckenham 20/2/17
Marion, Beckenham
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Very Happy
Never used A J Rogers before but they came highly recommended by a friend and we will definitely be using them again Lovely job
FBook1
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Excellent job
We had never used A J Rogers before but would certainly use them again. They were very helpful when we were trying to decide on our choice of carpet and lent us large sized samples to take home, even searching through their store room to find one we had seen on a manufacturer's website. The whole fitting process and door trimming was professionally done and we were very pleased with the result. We can certainly recommend this trader.
Joseph
Posted on 01/03/2017
, work completed 01/03/2017
Recommended
Great work
We have never used AJ Rogers before but see their vans everywhere. From start to finish they are extremely efficient and professional. Nothing was too much trouble and our stairs and landing look great! Very pleased and will use them in future .
Jackie
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Excellent
We've recently had a stairs and landing carpet fitted by A J Rogers & Sons Ltd and are really pleased with it. Everyone involved, from the initial visit to the store onwards, were a pleasure to do business with. I've already recommended them to several friends!
40635
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Bedroom carpet
Very happy - good showroom and were happy to lend us samples to check at home. Fitting all done on time and to an excellent standard. Will be using again.
simon
Posted on 12/04/2017
, work completed 12/04/2017
Recommended
Excellent as always
Another job completed by A.J.ROGERS & SONS LTD., to our satisfaction. Superb company to deal with from the showroom to the fitter, nothing is too much trouble. Wouldn't go anywhere else.
jim brown
Posted on 15/04/2017
, work completed 15/04/2017
Recommended
Our First Time
They were recommended by a friend and proved to be an excellent choice. The total experience from showroom to fitting was efficient and professional. They were a pleasure to do business with.
Alan
Posted on 28/04/2017
, work completed 28/04/2017
Recommended
In a league of their own
I rarely take the time to post reviews, but AJ Rogers deserve another shout. Their attention to detail and the customer service was very reassuring. Friendly and professional, which made for a pleasant experience throughout - highly recommended.
Robert
Posted on 15/05/2017
, work completed 15/05/2017
Recommended
Everyone in the team was well-informed and helpful, and the end result was excellent
Jones
Posted on 14/06/2017
(Reviewer did not use service)
Up and Down
Excellent work restoring a wooden floor and it does look good. They cleaned up the Amtico to a good standard too, whilst we were away, but did leave a large machine in the kitchen, found on our return. We also had two bedroom and the living room carpets cleaned. This was very expensive, over £450, and not done to a high standard as marks were left on the bedroom carpet that were not there before. I was naive enough to think they may move some furniture when cleaning the living room carpet. They did come back promptly and clean again when asked but for that price I was disappointed. Shame they did not spot the dirty mark under the standard lamp where the cat sits! I moved the furniture the second time.
Simon Thorogood
Posted on 28/06/2017
, work completed 28/06/2017
Recommended
Superb
AJ Rogers fitted carpets in our entire upstairs. Prior to going with AJ Rogers, we received plenty of objective advice from them. They helped us to choose which particular carpet, underlay and door thresholds that we'd like within the budget we had set. They were evidently knowledgable and trustworthy. As for the fitting, the work was done to a very high standard, the work site was clear and tidy and they did it within the time they said they would. Excellent.
Elmo Jenkins
Posted on 26/07/2017
, work completed 26/07/2017
Recommended
Prompt and Good Service
Very good service. Friendly and professional. We love our new carpet and would highly recommend A J Rogers.
Rebecca, Kent
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Fantastic job!
AJ Rogers have done a wonderful job of fitting carpets over two floors of my house and revitalising my tired stair runner! They look fantastic. found the sales staff in the shop and the fitters very professional and honest: they were completely upfront about costs so there were no nasty surprises. They gave good advice about repairs to floorboards etc. They came on time and worked very hard to finish the job and cause as little disruption as possible. I would definitely use them again.
Kristina
Posted on 22/08/2017
, work completed 22/08/2017
Recommended
Excellent Family Business
I had a moduleo floor installed by A.J Rogers and they were helpful and patient as it took me a long time to decide on the right colour. The installation was quick and efficient and very happy with the results. Can't really comment on value as it was the only company I had a quote from but they certainly went the extra mile with everything so all worth it for the personal service.
FionaM
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Another professional job
We've used AJ Rogers for wood flooring, carpets and Amtico downstairs. We've now moved upstairs and as usual we received a friendly and professional service, both pre-sales and during installation. Highly recommended.
plineok
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Excellent job
Excellent Job, very professional and timely
Kinggraham
Posted on 30/09/2017
, work completed 30/09/2017
Recommended
Excellent Experience
Good customer service seems to be a rarity these days but not as far as AJ Rogers are concerned. We found them to be thoroughly professional from start to finish, pleasant to deal with and an excellent job that we are very happy with, carried out speedily and efficiently.
Williams
Posted on 03/10/2017
, work completed 03/10/2017
Recommended