A J Rogers & Sons Limited

We use A J Rogers for all our flooring needs. They are very helpful in selecting the right product. The pre work inspection and measuring service is excellent and they provide good solutions. The downstairs toilet was the latest piece of work they have done for us which included levelling the floor to the hall level. Having selected the product they then gave us a range of options on the site visit and then installed on the due date. They always ring to re-confirm the fitting dates. All their staff are professional treating the house as their own and they tidy up after they have finished. We have had no problems with anything they have installed in the past.

A J Rogers have yet again (this is the third time we have used them) done a brilliant job. Very professional, tidy, polite and their knowledge of their products really helped us to choose the right carpet for our needs. They provide a personal bespoke service.

Such great work! I would like to thank you very much for you quick response to my carpet relaying. The culture of your company is so professional, you completed the work to an excellent standard including the work schedule and budget agreed. I have just experienced possibly the very best customer service of all time.

We were very pleased with the service received from A J Rogers & Sons. From the initial advice with selection of product through to the installation of the flooring we couldn't fault the service received. The flooring looks great and the fitting staff were friendly and professional. Thanks for a great job all round.

Another superb job by AJ Rogers. They installed a new floor which compliments our new kitchen. All looks great. A very professional job wort every penny. Thank you team for a job well done from start to finish.

Another superb customer experience by AJ Rogers. They never fail to deliver. Stairs and landing carpet expertly fitted by top quality fitters. Polite, courteous, reliable. In addition we had a problem with our Karndean kitchen floor which had blown in a small area. We had 3 companies visit that didn't want to do the repair but AJ Rogers were so keen to help us out, they took on a tricky and time consuming job and carried it out perfectly. This has saved me a fortune on a whole new kitchen floor. Thank you AJR and in particular Trevor who was so pro active noticing the problem (I didn't bring it to his notice) and then fixing it.

The service in the shop was excellent with really knowledgeable advice tailored to our exact needs whilst also being aware of cost. We were kept well informed by email as to the progress of our order. On the day of the carpet fitting the fitters arrived on time, were very careful, neat and tidy and did an excellent job. I couldn't have asked for a better service.

The contract consisted of laying a Kahrs engineered wood floor in our lounge. Very satisfied with the result, and the work was performed efficiently and to a high standard. Contact with everyone, at every stage, was polite and professional. We will happily use this company again.

High quality service from a family owned company with a real sense of pride in doing a good job. Sam’s attention to detail in laying a wooden floor in the hall was superb as was the carpet laying done by Chris. Showroom staff, knowledgable and helpful, offering a very wide range of good quality products that are not always available on the night street. A great find - thank you!

Following a flood the replacement carpet was difficult to source. AC Rogers liaised with the manufactures from the outset including planning, sourcing and laying. I would always use them in preference to anyone else.

This is the first time we used AJ Rogers. From pre-sale to work’s completion and remediation for an unforeseen (and non preventable glitch) the whole experience of engaging with AJ Rogers has been extremely positive. When it comes to the products’ range, the showroom personnel are very articulate and extremely knowledgeable We selected one of the high end engineered wooden floors which needed to be ordered in advance as treated to specification. The floor was laid across 3 rooms, including the master bedroom. The project was delivered in time and within the agreed quality standard. An unforeseen glitch resulting in a leaking pipe was immediately remediated by AJ Rogers, whom arranged for the area affected to be re-decorated very promptly and bearing no inconvenience to us. Again, this small, family owned business denoted an excellent focus on customer satisfaction when solving a problem, which is rather uncommon nowadays. The fitting team, Seph and Alex, were diligent and personable. Neil, whom oversees QA and project management, became accountable from project initiation to completion. We will engage AJ Rogers again and would not hesitate to recommend this business to others. AJ Rogers is not the lowest priced option for flooring solutions but, like all qualitative services, customer satisfaction and attention to detail comes at a price. Because of the overall experience, quality of materials and execution of work, the AJ Rogers’ services are adequately priced.

Really helpful at point of sale. Gave good advice. Were prompt and came and measured. Presented options to choose. Upon making our choice we were given a start date. The fitter arrived at the agreed date and time precisely. He set about his work with expert ease. He finished and we are very pleased with the result. Excellent job. Clean and tidy as well as quiet.

One of the best customer service experiences I have had – from first going in to choose the carpet, to completion. My whole house was done (both carpet and Amtico) and I had building works carried out at same time. Michael and his team worked round my roofers with dates and were completely flexible – nothing was too much trouble - the co-ordination & communication at AJ Rogers is seamless. The fitting guys were lovely. Brilliant job - no negatives to say at all! Please use AJ Rogers – totally reliable and lovely people.

Big range of flooring/carpet samples in store. Friendly and professional advice given along with mutually agreeable dates for work to be carried out. Clean and efficient work onsite and will use this company again.

We had, as part of a program of home improvements and refurbishment, faulty flooring fixed and covered, Amtico limestone and light oak tiling laid, carpets lifted, relaid and cleaned, and new stair and hall runners laid. Every person we encountered with AJ Rogers was courteous and professional. Attention to detail was most impressive, and the works were completed to a very high standard.

I have used this company on a number of occasions to lay new carpets and hard floors. On this occasion their wonderful team cleaned my carpets and laid a new integrated front door mat. The work was carried out smoothly and efficiently. I would not use this company again and again if I did not receive the most brilliant help and service every time. All the staff from this company are exceptionally courteous, nothing is too much trouble. I would have absolutely no hesitation in recommending this outstanding company.

We have used this company many times and their work and service has been excellent on each occasion. Their fitters are not only the best who go the extra mile but also their work is top grade.

We live in Greenwich and have used A J Rogers for many years. After some increasingly bad experiences with a national store, we will now always use them for preference and it is so nice that there are still small family firms, maintaining the highest standards of work with really friendly and caring customer relations. This time they supplied and fitted a stair/hallway carpet - no easy job in a 4 story, 200-year-old house. As usual, the work was immaculate and Chris, the fitter, was friendly, tidy and highly professional. They were also very helpful in turning up a couple of weeks earlier, at no extra cost, to cut away part of the old carpet to allow us to decorate first.

Beautifully laid Amtico conservatory floor. Excellent advice on product and colour in the shop followed by a perfect fitting . A totally satisfying purchase. Not the cheapest but worth it.

This is the third time we have used Rogers and they have always proved to be reliable, quick, efficient and work to the agreed schedule and budget.

I would not dream of going anywhere else. Helped in choice of suitable floor coverings - Amtico for the hall and carpet for the stairs and landings The work was delayed thanks to the Covid 19 epidemic but it has been completed and very satisfied. Very professional throughout. A deserved reputation for excellence.

We've used AJ Roger's recently for both new wooden flooring and a stair carpet. Both times the teams that came to do the work were extremely professional and friendly and went above and beyond to do the work. The work was finished to a very high standard and left in an immaculate condition. They also recommend improvements which were much appreciated and made the final product look even better! I would defintely recommend them and wouldn't hesitate to use again. The range of products they stock and their experience and service, means you won't be disappointed and can trust them to do a fantastic job!

A J Rogers were super helpful and flexible, particularly as we had difficulties with builders, meaning delays and rework. Quality of work - surveying, preparation and fitting - has been excellent.

I have used A J Rogers for a lot of flooring requirements in my house. They are professional, trustworthy, provide good advice and options to allow us to make the right decisions and their fitting is always carried out a high standard.

We had a great experience with AJ Rogers and Sons. It was our first time ordering carpet, the staff was extremely helpful working with our price range and helping us choose what turned out to be very attractive looking carpeting. The carpet was beautifully fit by a polite and professional fitter. We can highly recommend this firm.