A J Rogers & Sons Limited

We had carpets fitted in four rooms of our house including the lounge and dining room. Our initial visit to the shop, measuring/quotation and actual fitting were all positive experiences and we're really pleased with the result. We opted for a higher-cost carpet and it does look/feel good quality. We would certainly use AJ Rogers again.

Visits to A. J. Rogers shop were, for someone who generally doesn’t enjoy the retail experience, a pleasure; the staff were friendly, helpful and informative which was essential with such a wide range of products available to chose from. We chose Amtico for the lounge, hallway and downstairs toilet, and carpet for the stairs and landing. The chosen floorings were laid on the agreed dates by staff who were clearly highly experienced professionals, who worked hard and took pride in providing an excellent service and end result. Overall, excellent customer service and I have no hesitation in recommending A.J. Rogers & Sons.

A J Rogers did a very good job installing carpet at my home. The shop staff and the fitters are all really friendly and helpful. They have a good reputation and I wasn't disappointed.

A J Rogers have just installed Amtico floors in 3 rooms. The standard of workmanship is first class, and I wouldn’t hesitate to recommend them. They are punctual, highly skilled and clear up after themselves.

My new stair carpet (2 flights) looks fantastic. Their workmanship is first-class. The experience with AJ Rogers from the initial measurement & advice, to the sales staff in the shop and not least the excellent carpet fitters is of a standard that is becoming quite rare these days.

Such a super company to deal with. From the knowledge and friendliness of Gemma and the staff in the showroom, Kevin the estimator and the fitting team it was an absolute pleasure giving our business to this company. We had carpets fitted in 3 bedrooms, lounge, landing and stairs which we are absolutely delighted with. The whole process was easy. We have no hesitation in recommending A J Rogers if you want a personal, efficient service. Thank you.

We redecorated, 24 years after A J Rogers first put in the carpets for our stairs and landings. They did a great job then, and we were very glad to use them again. Their customer support is great, the fitters worked efficiently and with care, and they have an excellent selection of products to choose from. I would not hesitate to recommend AJ Rogers, over big warehouse carpet shops or department stores.

I am so delighted with my new flooring, thanks to everyone working at AJ Rogers & Sons. I now have beautiful new carpets and stunning ‘Featured Oak’ Amtico (LVT). I will certainly be recommending this family run business. The work is of such a high standard and everyone has been so professional, helpful and friendly through the whole process from Jordan who helped guide me with my choices in the shop to Kevin coming round to do a survey, the logistics team to set dates and the fitters (Alex & Ben - carpets and Stuart & Jay - Amtico ) who all did such an amazing job and were extremely careful not to damage my newly painted walls and skirting boards! Thank you!

We are delighted with our contemporary stair and landing carpet fitted by this well established professional team. Good attention to detail, helpful advice in the showroom to find a contemporary carpet with a smart stripe pattern which could be shaped as a runner for the lower staircase. Stripe pattern thoughtfully calculated at the template stage and a fair amount of trouble taken to find the right threshold to work with the smoked wood flooring. We got estimates from 3 firms, and A J Rogers were competitive whilst providing a thoughtful cheerful service.

Rogers & Sons have installed the flooring in pretty much the whole of our house over the past 20 years or so. Thy have just installed a new bedroom carpet fitting around new fitted bedroom furniture. Their customer service is outstanding. In the showroom everyone is very knowledgeable , great at help chose possible flooring, and als overy friendly and efficient The invoicing, and arranging fitting were very easy. The fitting was done to a really high standard, very efficiently and with a cheery demeanour. This has always been our experience with them . I cant recommend them enough

Long story short: the carpet was faulty and had to be reordered. The fitters noticed the faults and took the carpet away. Most good companies can manage doing what is asked of them. It's when things go wrong that you see how their systems fail - even when they think they have a great customer response team. Well, I'm glad to say that A J Rogers proved not only that they can do a great job but that when it went wrong they could sort it out pretty efficiently. It took time and it meant we had several weeks where we lived with two rooms of furniture in one room while we waited for the replacement carpet. But, in the end they got there. Now a good carpet is fitted and looks good. Hats off to how they handled this. Hopefully we'll be using them again.

I had a fantastic experience from beginning to end with AJ Rogers. From when I visited their showroom in Bromley and I was welcomed by friendly informative staff, then the efficiency of the operations team getting in touch to book in the installation, then the lovely two people who installed the carpets a few weeks later, who were friendly, respectful and did a fantastic job. I would recommend them to everyone.

We have had our kitchen renovated and we wished to cover some old tiles. A J Rogers did so using Amtico flooring. Their service was excellent from start to finish. We used A J Rogers 4 years ago to replace our upstairs and stair carpets. They are to be highly recommended.

Work - took up old flooring, repaired/re-screeded and relaid new flooring. Work was completed to planned schedule and quoted price. Showroom staff pleasant and efficient, and those doing the work were smart, pleasant and very efficient. Trader - A J Rogers have carried out previous works for us (new landing and stair carpeting, new hall wooden flooring). Our experience with all jobs has been highly satisfactory. We would not hesitate to use them in the future.

From my first visit at the showroom to the day of completing my kitchen flooring I received nothing but excellent service. All of the staff have gone out of their way to ensure the work was completed on time to the highest standard and to budget. Thank you

I have used A J Rodgers three times over the past 15 years and they are helpful, efficient and respectful. At all stages of the process, it is a painless experience using AJ Rodgers . From Kevin, who visited to advise us and measure up, to Ben and the team, who fitted our hall, stairs, and landing, plus two bedrooms, their skills and expertise were first rate.

A.J. Rogers has a great team starting in the shop with pleasant, helpful advice, but nothing pushy. The job was for two toilet floors, bathroom, kitchen, utility room, and larder. First home visit to measure up, again, good solid advice. Very professional. Installation work was carried out sooner than expected. As requested, I was given a cancellation slot. All the fitters were on time every day, polite, careful, and left everything clean and tidy. They all did an excellent job. Even Charlie (better known as James Bond), the youngest of the team, and learning did well. The James Bond bit is all about how he likes his coffee, not a martini! We were kept well informed, and checks were made to make sure we were happy with the work before we were asked for payment. I was immediately informed and given a refund when it turned out that part of the job that had been estimated didn't need doing after all. Grateful thanks to all the team.

We ordered carpets for living room, hall, stairs and landing, having been impressed by the company when they fitted our Amtico kitchen floor 5 years ago. Everybody was helpful and knowledgeable. Unfortunately, the carpet we chose was out of stock, and we had a long wait, but this was due to the manufacturer, not Rogers. Alex and Ben did a great job on the fitting, and were considerate and tidy throughout. Would have no hesitation in using this company again

Really appreciated the time, effort, and outcome from the AJ Rogers team. They were super helpful with advice from the moment we popped into the shop to look at samples, all the way through the planning, installation, and clean up process. The result is stunning. Would recommend and use again.

I visited the showroom to choose a new bedroom carpet, the customer assistant was extremely knowledgeable and helpful, selecting a shortlist of carpet samples that met my budget and preferences and giving me as much time as I needed to discuss requirements. They arranged for samples to be sent to me and confirmed all the prices promptly in a follow-up email. They explained the order and fitting process clearly in advance. The price was very reasonable for a good quality carpet. The fitting date was scheduled 6 weeks in advance and the access requirements checked, and the fitters' arrival time was confirmed the day before. They arrived promptly, were professional and courteous and worked swiftly to complete the work, clearing up well afterwards. I wouldn't hesitate to recommend them to others.

I first you use this company in 2016 and have been very happy with their work. I recently use them again and I was pleased at the high standards of their work, was still the same. Everybody connected with the company were friendly, helpful, polite and very good at communicating. I’ll be using this company again in the near future.

So pleased with the new kitchen floor. Amtico in a basket weave pattern - fitted expertly. Fitter worked hard and did a great job. Customer service before and after the work was spot on. No hard sell, just good advice and help when it was needed. My family have used Rogers before and we will certainly use them again, and recommend them.

We've used AJ Rogers in the past and the main reason I went back was for the quality of service. And they did not disappoint. In spite of some difficulties trying to source a particular floor, they were always helpful and responsive. The team who came to survey and install the floor were prompt and reliable.

AJ Rogers provided all our carpets and luxury vinyl flooring for our house renovation. They were patient with us and helped with our choices, their range of products were far better than other local suppliers. The staff were always keen to help and responsive with top product knowledge. Installation was all to schedule and of the best quality by a friendly team of fitters. We're loving being in our new house with beautiful flooring.

We had been putting off re-carpeting our entire apartment for a couple of years, daunted by the turmoil we thought would arise. We need not have worried. Having used AJ Rogers in the past and been very happy with the service we asked them once again to take on the task and they excelled at every stage. From planning and measuring and then patient advice in the shop when choosing a colour for the carpet the whole team was fully focussed and helpful. Through a number of subsequent delays due to building works we were accommodated without fuss. On site the team of fitters were very pleasant to deal with and handled all the moving of furniture expertly and calmly as they navigated their way around the various rooms being fitted. Everything was completed on schedule and the apartment was left clean and tidy as we have been accustomed to expect. We would wholeheartedly recommend AJ Rogers for any flooring jobs on the basis of a finished project which is of the highest quality.