AOS Energy Efficient Heating Systems Limited

The very old light fitting in the dining area was rarely used. It was connected to an equally old dimmer switch. When a family member came to change a bulb recently it went pop and nothing worked. I didn’t know of a reliable electrician so I rang AOS, the company that have been my “go-to” as they fitted my new boiler recently and several other similar jobs. They recommended Luca. I said I didn’t need a dimmer switch and was given a price for the job and a date so when Luca, the electrician from AOS, arrived in a smart uniform and cheerful face I was very relieved. He quickly assessed the situation and replaced the dimmer with a standard on/off switch. Due to arthritis, I have been unable to get on step ladders so the glass shades were looking extremely grubby. Luca very kindly removed the shades and while I was washing them in the kitchen, he wiped the light fitting all over and replaced the three glass shades and put in the bulbs I’d got in readiness. It’s really lovely and bright now and I am so grateful for his kindness and help. Thank you!

Deciding to switch to Air Source Heating was a significant one. Despite the mixed opinions we encountered, our research and understanding led us to believe that it was the right choice for us. We’re delighted with the installation and the system’s performance. From the informative sales pitch to Lee’s helpful survey and installation assistance and the highly skilled work of Ryan, Sam, and Luca (who are perfectionists and passionate about the quality of work they do and are a true asset to your company), the entire process was first-class. The quality of the installation is truly impressive, and the overall customer experience is top-notch. Please extend our heartfelt thanks to all of them.

From the village hall meeting where AOS gave background info on heat pumps and exploded some of the myths around them, to the quotation process, survey and then installation they have been superb. A great local company with bags of expertise in retrofitting heat pumps to all types of properties. I have delayed my review to see how the heat pump performed as the weather got colder. All I can say is that so far the house is warmer, the costs vs oil are lower and so we are very happy in taking the plunge to this method of heating and hot water. Check out Octopus Energy for some very innovative heat pump tariffs. Overall the experience has been excellent and I have no hesitation in recommending AOS. First-class job from a local company.

AOS have an excellent team in all departments of the office and in the engineers who visit to carry out the work installing our Air Source Heat Pump. We were cared for throughout the process, from the initial survey to the completion of the installation and arrangement of the aftercare package to maintain the system. The onsite team were friendly, knowledgeable and hard-working. They took care each day to leave us with hot water for showers and a clean tidy home. AOS installed and maintained our previous gas boiler so efficiently for 15 years that we were 100% confident to ask them to install our new system.

AOS removed our old gas boiler and installed an air source heat pump. The process was to take 4 days Monday to Thursday. Day 1 Drain the old system, remove the old boiler, and remove some of the older radiators. Chop out a lot of the old pipework. Day 2 removed the old hot water cylinder and site the new Heat pump and pipework. By the end of the day, we were left with hot water from the new cylinder. Happy days. On day 3 Luka carried out electrical work to connect the heat pump. By the end of the day, the heat pump was running and supplying both hot water and heating. Day 4 made good all holes from the old system to a very high standard, from the outside you would never know the brickwork had been drilled. By lunchtime the guys cleaned up and ran me through the new tech, installing the app and left me fully understanding the new system. We were very lucky to have Sam and his apprentice Louis. Their work was of exceptional standard, very tidy, self-motivated, respectful of our property and explained everything as they went about their work. When Sam and Louis left everything was lovely and tidy. In short, the whole experience was good from the start, from working with Jack in the planning and the rest of the team. I had been dreading the upheaval as this was a complete system change. I shouldn’t have worried the team were brilliant ensuring we were warm after they left in the evening. I truly recommend if you are considering any work with this very professional team. 👍🏼

Right from the initial engagement through to completion AOS Heating's communications and professional approach shone through. They designed a heating system as a total entity for my house that has proved to be a major improvement on my previous oil-based system. The house is evenly warm, hot water is produced in quickly and my energy consumption looks to be down based on the first month of use. This demonstrated that a system like this needs to be properly designed for a property. During the installation AOS staff were respectful, polite, and very tidy, causing minimal disruption to the house. A good indicator of the quality of a service is their approach to sorting snags, there were a couple of small snags which were corrected very quickly and efficiently. I would thoroughly recommend AOS Heating and will be engaging them for ongoing system maintenance.

The team were excellent throughout the whole process. There was clear communication and updates during the process from survey to installation. During installation the team were professional, prompt and left the house in an excellent condition. The installation was incredibly neat.

The original installation of an Air Source Heat Pump and new radiators was carried out earlier this year. The few teething problems we had at the time were sorted out quickly and efficiently by the companies engineers. This visit was to address a couple of minor leaks on the newly installed radiators, the engineer who came has been before and was polite efficient and knowledgeable, he fixed the radiators and checked the system and also helped us with changing the timings on the control panel. All of the employees of AOS have been polite and considerate when visiting our property.

I have been an AOS customer for over 15 years and have always been pleased with their service. I selected AOS to replace our old gas central heating system with a heat pump. The entire system was replaced including all the radiators and hot water cylinder. We were very impressed by the installation team who completed a high quality and neat job on time. They showed good attention to detail, communicated well and took away all the rubbish and old parts. The office team have helped us apply for and receive the government voucher which made the project affordable. They also have offered us a 'health check' follow-up visit in a few months to check the system is working ok and to answer any questions.