AOS Energy Efficient Heating Systems Limited

I have always been keen to help the environment, have a solar water system as well as solar PV panels and was intrigued by a friends Air Source Heat installation. But I always thought my house wasn't suitable as it wasn't a new build (1963) or very well insulated. Then I saw a meeting planned for a presentation by AOS locally and went along to find out more. I was convinced there and then that it was something I wanted to do... I just needed to roll it in to a larger house renovation project, so started the process of planning and estimating. We had an old oil fired boiler that was in need of replacing some time in the near future and having done all the sums, this was almost a no brainer. With the current RHI scheme, we anticipate we should almost get the entire installation cost back over a seven year period. Today as I write, we have experienced our first day after the system was installed and we are very impressed. Not only with the system but the install as well. The installers were young but knowledgeable and very helpful, they were so neat and tidy clearing everything up after themselves. We couldn't recommend them highly enough.

The installation went very smoothly, friendly and efficient installers, generally very good service all round. We are very pleased.

The workmen arrived at the stated time, took care to protect the floors etc, and worked hard and well throughout the four days of the installation. As an example of their thoughtfulness, when some dirty water came out of one of the radiators they had to remove, causing a mess on the carpet, they were concerned to clean this up before leaving that day.

AOS recently replaced my oil-fired boiler with a Mitsubishi Ecodan air source heat pump. They also replaced the hot water cylinder and fitted new radiators throughout the house. Everyone we dealt with at AOS has been so helpful, from Andy and Neil in Sales, Lee for the initial survey and the post installation checks, Charlotte in the office and of course the excellent installation team, who completed the installation remarkably efficiently and to a very high standard. The heat pump itself has been very effective; a nice warm house and unbelievably low running costs. Plus, of course, the RHI grant that will cover much of our installation costs.

Our oil had run out one week before they were due to install the heat pump so we were worried with covid19 restrictions being enforced that we might have our installation deferred.. 2 AOS men Ryan and Max turned up on schedule and worked methodically for 3 days and left us with a working central heating and hot water system. Pipe work and electrics very neat, they cleared up at the end of each day and took all the rubbish away on the last day. We have not had to call them back with any problems so all good. The company are easy to work with and happy to help the customer with any problems we might have. Thank you AOS.

Had a great service from the start, knowledgeable, quick to reply. Installation was outstanding and efficient. We really recommend them.

Old boiler gave up after 14 years and AOS installed new within 48 hours. Workmen were really tidy and knowledgable. Been with AOS two years and always professional in all aspects of dealing with them

5 day programmed job was completed in 4 days. Very tidy team clearing away tools and cleaning up each night. Machine appears to be doing what it says on the tin. Technically the machine seems capable of more wizz bang options than we will ever need. There is a very straight forward video explaining programming which even I understood. Back up and advice from the office was excellent.

AOS installed a heat pump, a new hot-water cylinder and replaced eight radiators after completing a survey to decide which radiators needed replacing and what size pump was needed. The work was done on time and to budget and appears to be of a very high standard. Our previous heating system was temperamental to put it mildly, and now we are very happy: the house is warmer and the water is piping hot.

AOS have provided an excellent service--from the sales process, to quotation, to timing and installation. We have only had the heat pump for a few days but are very happy with the product too.