AOS Energy Efficient Heating Systems Limited

AOS have provided an excellent service--from the sales process, to quotation, to timing and installation. We have only had the heat pump for a few days but are very happy with the product too.

From initial contact to completion, AOS were superb! Our existing heating system failed and we needed immediate help. Sales support was good with the explanation of exactly how the system worked and explaining how to gain government financial support made our decision easier to make. The two people who came to install the system were amazing. They were very tidy and conscientious of the disruption as we had no heating over a 4 day period in January. In addition, because we had a failed system, we were pushed up the list and were the first installation of the New Year. Everything was explained and expectations were met. The office administration was good and were challenge at a difficult time over Christmas and New Year. We could not have asked for better service due to the circumstances. We are happy with every aspect of the service from AOS and would highly recommend installing this system which in the longer term will save money.

I had a heat pump and new tank installed by AOS, as well as connecting to existing underfloor heating. They sent me an exact quote ahead of time, and completed the works exactly as planned. I found the process throughout was very good: the initial visit, keeping in touch with the office during the planning, and the final installation. I found that the whole team from the office to the installers and people at our house were very friendly, and they handled a few unexpected changes excellently. I would highly recommend them, both for the fair pricing, and the peace-of-mind knowing that they were very easy to get in touch with and keep me updated on the progress.

The two young men who removed the old boiler and then installed the new one, were both polite and professional.when they first arrived they put down dust sheets and were very careful to keep mess to a minimum. they installed the boiler, gave us a rundown on the work that had been done gave advice on operation and answered our questions clearly. Very happy with the work done. have been with AOS for years and can thoroughly recommend them.

I don't normally write reviews but I must say AOS sent 2 engineer s to fit a new boiler system in my home, it took only 1 and 1/2 days the boys were very polite the workmanship was excellent and took time to explain things, they tidied up. Really, really happy.

My boiler broke down and we had no heating. I was experiencing difficulties with another service provider whom I am in contract with for emergencies. I contacted AOS and spoke to Kerri, who had an engineer out within a hour. The fault was diagnosed and repaired by a professional engineer, all in the same day. I cannot express my gratitude to this company for their efficient, professional and speedy service. The price we paid was half of what I was quoted elsewhere. Will most definitely use this company from now on. Thank you so much to Kerri for arranging this and keeping in contact with what was going on and to Tony for doing a speedy/professional repair. Thank you.

I called AOS to service my old boiler Several parts needed replacing which the engineer explained to me he could do and the costings however due to the age of the boiler and its condition I was probably going to need a complete new boiler replacement soon. The engineer answered any questions i had and left me with a decision to make I phoned him the following day and decided to go ahead with a new purchase Throughout the whole process the engineer was extremely helpful explaining choices and the costings of the work to be carried out I am very pleased with the work that was carried out he also corrected some old pipework that I no longer needed. The work was followed up with a good aftercare service.

The installation engineers arrived promptly each morning, were polite, tidy and completed the job in the specified timescale. They made a considerable effort to minimise the amount of visible pipework and position the unit as inconspicuously as possible. I would thoroughly recommend this company to anyone thinking of having air source heating installed.