AOS Energy Efficient Heating Systems Limited

We had our oil boiler replaced with a heat pump. Installation was completed ahead of schedule with very professional staff. The welded piping is a work of art (thank you Ryan). We had a few worries: would we get enough hot water, would the radiators get hot enough, could we change the temperature the house was heated to, could we make the inside pump less noisy? The answer to all was yes. The review after a month was very helpful. The one time we needed to reset we followed the instructions fine but called the help line for reassurance anyway and were able to talk to someone straight away. Unexpected perks included: water tanks in loft removed and full mains pressure in all taps, so don't need a separate pump for the shower. It felt like a bit of a risk but we are glad we did it.

We were looking for an environmentally friendly alternative to our oil fired boiler and having investigated the alternatives, decided to proceed with the installation of an Air Source Heat Pump following a talk in our Town Hall arranged by AOS Heating and an initial home visit. We had to apply for planning permission as our house is Grade 2 Listed but found the Local Authority fairly enthusiastic about renewable energy, although the process took a while! We found everyone at AOS to be professional, efficient and friendly from the initial proposal right through to the installation, and we were grateful for all the help they gave us and their patience with our many questions! We would definitely recommend the company.

We have just had an Air Source Heat Pump installed by AOS. We were sceptical about having this done as we have a very old house but AOS gave us a number of reference sites which we were able to visit and these allayed our concerns. The installation was complex, because of the age and size, but was very professionally carried out by Sam, Max and Max (thanks guys). Lee has subsequently followed up to sort a minor teething issue. Its rare to come across a company that works to such a high standard and is unfailingly polite. I wouldn't hesitate to recommend them.

We have been a customer of AOS for almost 10 years now. They recently fitted a new combi boiler for us. The team were thorough and professional, from the initial survey and quote, through to the installation team. The quote was competitive, and the installation was completed efficiently and on-time. Would highly recommend.

We have used AOS for many years now, and have always received great service whenever we had a problem. Our old boiler was becoming unreliable, and I had no hesitation in asking AOS to replace it with a new model. The installation team were very friendly and professional, and went the extra mile to reduce the inevitable disruption to a minimum while the installation took place. Extremely happy with the end result.

We have used AOS for a over 20 years to install and service boilers in various houses we have moved to. The work they have just completed was the replacement of a boiler which was over 15 years 15 years old and whilst they had serviced it for the last 3 years since we moved in, it was now beyond repair as no spare parts were available. The boiler manufacturer had ceased to exist. The price quoted was much the same as quotes I had online, but as we had used them for years and still had ongoing maintenance contracts on other houses, we decided to stick with a company we knew and could trust. The boiler was replaced in a day, and whilst they had to come back a few days later to replace the old programmer, which was playing up, it was all completed efficiently. We will continue to use AOS and I would recommend them

I attended a talk about air source heating at a village hall nearby one Saturday morning, out of a growing curiosity about replacing my ancient oil boiler with a more environmentally alternative. Heaps of information given, so made an appointment for a home visit - and I think I already knew that I was going to go down this route. From the home visit by Andy, through visit to Mitsubishi premises to check the noise level (which really just sounds like a light breeze), then surveys by Lee, and co-ordination in the office from Charlotte, all the preparations were clear, helpful and precise. The fitting team, Sam, Sam, Max and Matt were excellent. They took away all the old oil boiler system, and old hot water tank, and replaced with Air Source Heat Pump, new hot water tank, and new radiators. Huge admiration for their professionalism and attention to detail. Pleased to be asked opinions about various items, such as precise siting of controls, etc. Very happy indeed with the whole process, which took 5 days - but much of the last day was taken up with tutorial from Sam about how to work everything, and what to do if I can't ! It's high Summer right now, so only the hot water is on. I'm sure I will be delighted with the heating once it is cold enough to switch it on. And if there are any problems I am completely confident that AOS will give me all the support I need. Sian in the office has already supported me through the RHI process. A great team.

From the moment we decided upon a heat pump system AOS excelled themselves. All the engineers that participated in its planning and installation acted in a caring and professional manner. We had a small leak, die to the pressure change and had an additional radiator changed. This was carried out promptly and was resolved to our full satisfaction.