Endorsed by Which?

APG Domestic Services Limited

4.9

462 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
462 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
New boiler
Customer Service
Quality
Value
After getting quotes from other traders I settled on APG because they were competitive and Chris’s initial survey was done so professionally and thoroughly. I am so pleased that I did. Harry, James and George arrived promptly and were friendly, polite and super efficient. They kept me informed throughout and made sure that I wasn’t left without heating or hot water for any length of time. The new boiler was fitted into a side outhouse very neatly and my old boiler was removed from the loft without creating any mess. They removed the old flue from the roof and re-tiled the gap, removed surplus pipes from the gable wall and left everywhere clean and tidy. Excellent service! Thank you!
Customer in Lancashire Posted on 18/02/2024 , work completed 13/02/2024
First Service on my Worcester Bosch Combi-Boiler
Customer Service
Quality
Value
I booked a service appointment with APG and was given a time for the job which suited me. The service engineer, Jimmy, arrived promptly at the specified time and he had a very friendly approach and asked me if I had any problems/faults with the boiler. I told him I was very pleased with the boiler performance and it operated exactly to my requirements. Jimmy explained what he was doing in reply to my questions and overall he was very polite and friendly. He finished the service and completed the details of the service in the Owners Manual for future reference. I find dealing with APG is very good and they provide an excellent service and would recommend them with confidence.
Customer in Lancashire Posted on 26/01/2024 , work completed 23/01/2024
Boiler pressure loss
Customer Service
Quality
Value
Rang this morning 22/01/2024 regarding our central heating boiler pressure loss, was given a same day appointment (there had been a cancellation) , the engineer arrived early in the time slot given, quickly diagnosed the fault (expansion vessel) rectified the fault and explained everything , excellent customer service , thank you !
Customer in Lancashire Posted on 22/01/2024 , work completed 22/01/2024
A good job, totally satisfied
Customer Service
Quality
Value
A new combi boiler was required due to leakage. James arrived at the time given and took great care to protect all carpets and floor covering before starting work. He talked through what the job would involve before turning off the gas and water. The work then proceeded smoothly and quietly and the heat was back on by lunch time. He then explained exactly how the controls worked and made sure that I was satisfied with everything. A good job, well done. I can highly recommend APG.
Customer in Lancashire Posted on 11/01/2024 , work completed 24/01/2011
The trader replied (on 17/01/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future and I am sure James will be happy that you have mentioned his name. Thank you once again for your testimonial, from all the Team at APG.
Leaking Radiator at Xmas
Customer Service
Quality
Value
Early evening, Xmas Eve as a consequence of retrieving a mobile phone that had fallen behind a radiator, water was escaping from the radiator, which was subsequently loose from its brackets! APG service our boiler. They were able to get one of their Engineers to call round to sort the emergency, stopping the leak within some 30 minutes of me, contacting them, and to return after the holiday break to properly refix the radiator on its brackets. Very thankful for their great service - and probably saving Xmas! Stephen Crookes
Customer in Lancashire Posted on 09/01/2024 , work completed 24/12/2023
Replacement boiler, cistern and solar installation.
Customer Service
Quality
Value
Replacement central heating boiler and cistern, clear quotes at a range of price points, neat, tidy work done with care and attention to detail. Well presented, polite, helpful and knowledgable staff. We were happy to take out their after care service and annual check. Solar panels, battery and convertor which required a inset circuit board upgrade, further complicated by the original builders cementing in the wiring. Despite the challenges the work was done neatly and carefully. The area was left clean and tidy. From quote to completion they have been available to answer any queries in a helpful and professional capacity, work carried out on budget and in a timely fashion. Excellent value for money, would have no hesitation in recommending them.
Customer in Lancashire Posted on 09/01/2024 , work completed 23/11/2015
The trader replied (on 17/01/2024)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. We look forward to working with you again, in the future and would like to thank you once again for your recommendation, from all the Team at APG.
New boiler
Customer Service
Quality
Value
I contacted APG to request a quote for a new boiler, to remove a radiator and move another and add valves to the existing radiators. Chris came out and gave us a couple of quotes for an expensive option and budget. No pressure to go with either and was impressed with his knowledge. We arranged the work and Harry and George did an excellent job of the fitting. They worked to timescales, left everything neat and tidy and were very polite. Harry phoned to give us an update at the end of each day. Can’t fault the service.
Customer in Lancashire Posted on 22/12/2023 , work completed 22/12/2023
The trader replied (on 17/01/2024)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. I am sure Harry and George will be very suited with your kind words, as will Chris our Heating Manager. We look forward to working with you again, in the future and would like to thank you once again for your Testimonial, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
I would highly recommend this company. I contacted them to get a new quote for a boiler replacement after my current boiler maintenance company (Your Repair) stated that the boiler was beyond economic repair. Chris came to do the quote and after a quick look said he thought it could be repaired. He contacted one of the service engineers who arrived next day and said that a valve needed replacing. I got a price for this same day gave go ahead and work done next day. Happy customer. Will definitely use this company to replace the boiler when it needs to be done.
Customer in Lancashire Posted on 19/12/2023 , work completed 16/12/2023
The trader replied (on 17/01/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and look forward to working with you in the future. Thank you once again for your recommendation, from all the Team at APG.
Always great service
Customer Service
Quality
Value
This time, we needed a qualified electrician to fit a replacement cooker hob. We contacted APG, as we knew their standard of work and we trusted them. They sent an electrician in to assess the job, and to confirm that the rating was suitable. I received a quote and arranged an appointment to fit. Two electricians came, on time and were polite, well-presented, efficient and extremely careful and methodical in their work, ensuring surfaces were covered. They checked the operation of the hob, and made sure we were happy before they left. We asked about paying, and they explained we would receive an invoice in the next few days, and told us how to make payment!
Customer in Lancashire Posted on 13/12/2023 , work completed 06/12/2023
The trader replied (on 17/01/2024)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. . We look forward to working with you again, in the future and would like to thank you once again for your Testimonial, from all the Team at APG.
Replacement radiators
Customer Service
Quality
Value
Found this company through recommendation and reviews on this website. Our first experience with them, but easy to see why they are a Which Trust Trader. From our first contact, through to completion of work the company has been excellent. Chris came as arranged to talk through options and advise us about the 7 (very old) radiators we wished to replace. We were sent a detailed quote for the work the next day, which we accepted and a date was fixed. On the day, James arrived as arranged and was absolutely brilliant, completing the work efficiently and carefully. Everything was left tidy and he explained everything on completion and also tested the system to ensure everything was working. He was supported by other members of the team when necessary. It all happened like clockwork! this was the first time we have used this company, but we would certainly be happy to use them again and recommend them to others as well.
Customer in Lancashire Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 17/01/2024)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide & recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to potential new Customers. I am sure Chris and James will be very suited with your kind words. We look forward to working with you again, in the future and would like to thank you once again for your Testimonial, from all the Team at APG.