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Endorsed by Which? Trusted Traders

APG Domestic Services Limited

Profile thumb apg new logo jan 2017
4.9

359 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
359 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent, Prompt, Proficient Response
Customer Service
Quality
Value
My central heating wasn't working so I called APG who service my boiler annually. They sent out an engineer (along with his trainee) to me the same day in the time frame indicated. The fault was quickly located and repairs effected there and then to restore my heating. Staff were polite and courteous and explained the nature of the job and gave appropriate relevant advice. Prices are always reasonable. Happy to recommend APG.
Customer in Lancashire Posted on 21/09/2021 , work completed 20/09/2021
On time & task done well & pleasant engineer = happy customer
Customer Service
Quality
Value
Task: Boiler and gas fire annual service First time we have used APG and are impressed: - Comprehensive website and easy to book - Arrived on time (highly valued) - Pleasant and competent engineer, kept us informed of progress. - Clean and tidy at job end Will definitely be using APG again!
Customer in Lancashire Posted on 09/09/2021 , work completed 09/09/2021
The trader replied (on 14/09/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and with the competence of our engineer. We look forward to working with you again in the future and thank you once again for your testimonial, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
Came to service my central heating boiler. He arrived on time was very professional and polite. He went through everything with me and suggested it needed a new filter but would only fit it if I agreed on the price. An absolute pleasure to deal with this company. Highly Recommended.
Customer in Lancashire Posted on 31/08/2021 , work completed 27/08/2021
The trader replied (on 01/09/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again in the future and thank you once again for your recommendation from all the Team at APG.
experienced and excellent work
Customer Service
Quality
Value
We can't thank APG enough for the work they have carried out at our home. A new boiler was installed and the heating system altered, ( a complicated job in our eyes but not to the team at APG ) plus and thanks to Barry's expert advice we also had new radiators fitted which unaware to us would have needed replacing imminently. Our 40+-year-old heating system has been completely updated. The whole team at APG gave 5-star treatment from start to finish and we can't praise Barry and Cain enough for their part in all this. They truly are a credit to the company. Thank you once again
Mervyn and Susan in Lancashire Posted on 23/08/2021 , work completed 16/08/2021
The trader replied (on 27/08/2021)
Thank you Mervyn and Susan for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I will certainly pass on your kind comments to the Staff you mention, I am sure they will be thrilled. We look forward to working with you in the future and thank you once again for your recommendation, from all the Staff at APG.
Great firm to deal with
Customer Service
Quality
Value
We had an electric boiler that had been fitted when the house was built almost 50 years ago. This had failed, so we contacted APG to see if they could do anything. Christian visited and told us it was beyond repair and advised options for re-gas and electricity. He further advised that we would need Electricity Northwest to upgrade the power supply, and was on-site when they arrived! There turned out to be meter issues which meant that the job could not be completed until this was resolved and they had to return 3 weeks later. They did not charge any extra for this and didn’t ask for any payment until the job was completed. At one point we had 6 members of APG staff ( gas fitters and electricians) Even when a member of the team had to leave suddenly, they brought in additional staff to prevent delay. The work itself was done to an extremely high standard, the staff all seemed very happy in their work (a rarity these days and this says a lot about the management of the company Happy staff, happy customers). We were involved in all of the decisions and all of the team were considerate and tidy! We have no hesitation in recommending them for any and all gas or electrical work! We would not use any other supplier in the future.
Kevin in Lancashire Posted on 22/08/2021 , work completed 27/05/2021
The trader replied (on 27/08/2021)
Thank you Kevin for taking the time and trouble to leave a review for us. Recommendations such as yours help us to prove that we can deliver what we promise. We are delighted to hear that you are happy with our Staff and the standard of workmanship we provide. We look forward to working with you again, in the future and thank you once again for your testimonial, from all the Team at APG.
Excellent service
Customer Service
Quality
Value
The engineer arrived on time and did a very thorough job of servicing my gas fire. The price was reasonable too. I would definitely recommend this company.
Customer in Lancashire Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 12/08/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Great Service..
Customer Service
Quality
Value
We had some rather complicated lighting system faults and following a couple of visits and returns of the faulty equipment to the manufacturer it has been resolved. This was good work by Christian and Nina back at the office. All friendly and happy to recommend APG.
John in Lancashire Posted on 03/08/2021 , work completed 03/08/2021
The trader replied (on 12/08/2021)
Thank you John for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the Electrical Service we provide and I am sure Christian and Nina will be very happy with your kind words. We hope to work with you again in the future and thank you once again for your recommendation, from all the Team at APG
Major change to Central Heating and Hotwater System by two Brilliant engineers.
Customer Service
Quality
Value
When it comes to changing the heating system in a house and the work involved, many people simply dread the thought of the disruption and mess generated. This proved not to be the case when APG Domestic Services asked two of their engineers Barry and Caine to undertake the work. DAY.1.All carpets are covered with plastic sheeting. Loft piping completely removed. DAY.2.New boiler and high-pressure tank, piping, and electrics configured and so much more. DAY.3.NEW SYSTEM Commissioned. The old heating system was decommissioned. All this work and much more undertaken in temperatures of 32-35c. The two engineers really deserve a real thanks and are a credit to APG. Finally, we can truly highly recommend APG and its engineers.
John in Lancashire Posted on 29/07/2021 , work completed 21/07/2021
The trader replied (on 05/08/2021)
Thank you John for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service we provide and particularly with Barry & Cain's service and workmanship, I am sure they will be chuffed to read your kind comments. Recommendations such as yours help us to prove that we can deliver what we promise. Thank you once again for your Testimonial, we look forward to working with you again in the future, from all the Team at APG
Good - reliable and trustworthy
Customer Service
Quality
Value
We moved into a house where the boiler had been serviced in the previous 7 years by APG. We decided to carry on with the annual service. I phoned to make a booking, they answered quickly and took the necessary details and booked me in. Quoted a reasonable price for the service, and that's exactly what I paid. The engineer turned up on time and was friendly. He didn't make any mess and filled in the service book with details of what he'd done. I received an email with the invoice and details that the boiler had passed its service. All in all, this was a really good experience and I wouldn't hesitate to use them again or recommend them. They seem very genuine especially where money is concerned - the price quoted is what I paid and everything was without fuss. I wish more companies were like this!
Andrew in Lancashire Posted on 23/07/2021 , work completed 23/07/2021
The trader replied (on 28/07/2021)
Thank you, Andrew, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and testimonials such as yours help us to prove that we can deliver what we promise. We look forward to working with you again in the future & thank you once again for your recommendation, from all the Team at APG
Excellent service and advice
Customer Service
Quality
Value
New boiler fitted as quoted. The whole experience was positive from first enquiry to completion of the work. All tradesmen were polite, professional and provided lots of information with positive communication. They turned up on time and did exactly what they said they would do and completed the job in a timely fashion. Took away all the old parts and left the property clean and tidy. We were very impressed. Would recommend them. Thank you. David H.
David in Lancashire Posted on 08/07/2021 , work completed 07/07/2021
The trader replied (on 16/07/2021)
Thank you David, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation from all the Team at APG