Endorsed by Which?

Abbey Windows

4.9

27 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

OVER 26 YEARS OF UPVC DOUBLE GLAZING EXCELLENCE IN LEICESTERSHIRE.

For over 26 years Abbey Windows have been steadily building up an enviable local reputation as arguably the number one upvc double glazing window, door and conservatory manufacturer and installer, throughout Leicestershire. This is a fact that we are extremely proud of as we take customer satisfaction really seriously.

Whilst many window companies have come, and gone, we've gone from strength to strength. The business is still owned by the same team and many of the original staff are still with the company and we have a huge amount of experience that only comes with time. We put our success down to understanding the customers needs, manufacturing the very best products and a highly skilled team of installers who always go the extra mile with a keen eye for detail.

We are pleased to announce a number of new and exciting additions to our product range, including Vertical Sliding Sashes, Bi-Fold Doors, and Composite doors.

What we do

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
  • Roofers

    • Guttering, fascias and soffits
    • Roofline
  • More Services

    • secondary glazing
    • pvc-u windows
    • heat reflective glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
27 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Good job, polite and helpful staff, no problems with the product
Customer Service
Quality
Value
I had an upstairs main bedroom window, ground floor rear window and ground floor rear glazed UPVC door fitted in November 2017 (just over a year from the date of this review in Jan 2019). Abbey Windows were recommended by someone at work. The company were pleasant and professional to deal with, and made helpful suggestions about the bedroom window. The fitters on the day were polite and professional, and did a good job. About 6 months after the installation, some slight adjustment was needed to the rear door as it was a little high. this was resolved very speedily by the company and there have been no problems since.
Customer in Leicestershire Posted on 20/01/2019 , work completed 22/11/2017
Quality of Work
Customer Service
Quality
Value
We approached Abbey Windows in the late summer, as they were 1 of the 3 Double Glazing Companies we had contacted. At that early stage, Abbey responded to us in a professional manner, following which, they won our business. However, there was a longish lead time before they could give us a start date. This was due to them being busy, which we assumed was not a bad thing. We were contacted, asking if we would agree to commencing the 3 day job, on 2/Jan/2019. Despite fitting new windows/doors/soffits/fascia and guttering, in the dead of winter, we agreed. Although, in fairness we were given a discount for this During the 3 days, the 2 Fitters, Craig & Marty, worked longer hours than any workmen, that we have ever had working on our house. Starting at 8am through to late afternoon, finishing up working by torchlight sometimes. They were courteous, helpful and cleaned up every evening before leaving Thoroughly recommend this Company and its Employees
Customer in Leicestershire Posted on 15/01/2019 , work completed 04/01/2019
Very prompt and professional
Customer Service
Quality
Value
Quality fitting of a new conservatory roof. Beautifully done to budget and time. Pleasure to do business with this company.
Robert, Leicestershire Posted on 03/01/2019 , work completed 03/01/2019
Prompt, professional & considerate
Customer Service
Quality
Value
Installation of a new boiler window & built a step outside. All the staff, from the director down, were helpful during the whole process. Gary & Jim who did the work, were careful & co-operative. I was happy to have them in the house.
Marion, Leicestershire Posted on 10/12/2018 , work completed 10/12/2018
Wonderful windows
Customer Service
Quality
Value
We had eight windows and a door fitted, to match a back door fitted earlier. Having researched different PVCU - extrusions & prices, we settled on Abbey Windows as the best. Initial contact on survey were excellent as was the fitting over 2 days. Professional and polite staff who left no mess, an excellent job.
John, Leicestershire Posted on 30/10/2018 , work completed 30/10/2018
The whole experience was excellent
Customer Service
Quality
Value
After obtaining quotes from three local window installers, I chose Abbey Windows in Leicester to supply and fit six windows, including two bays, plus a new composite front door and matching side panels. Neither the most expensive or the cheapest of the three quotes, the whole experience has been excellent. The products are of a high quality and the workmanship and customer service is impressive. Everyone I dealt with - from MD Vince to Gavin the surveyor and the window fitters - has been friendly, helpful and professional. They go above and beyond to make sure the customer is happy and satisfied and take great pride in their products and work. I love the new Solidor front door, it has transformed the curb appeal of the house and has received many compliments. Thank you for a job very well done Abbey Windows!
Katie0604 Posted on 04/06/2018 , work completed 04/06/2018
Quality, friendly service.
Customer Service
Quality
Value
Very good advice in helping us make the right decision, culminating in a very professional and tidy job!
Charles Terence, Leicestershire Posted on 25/09/2017 , work completed 25/09/2017
Brilliant job!
Customer Service
Quality
Value
Would definitely recommend. Quality work at a good price. Good customer service at every stage.
Richard, Leicestershire Posted on 18/09/2017 , work completed 18/09/2017
Superb job
Customer Service
Quality
Value
Windows and storm porch look superb. Very polite and professional team. Extremely pleased we chose them. Excellent. We would have no hesitation in recommending them.
Victor, Leicestershire Posted on 22/08/2017 , work completed 22/08/2017
Brilliant Job
Customer Service
Quality
Value
Abbey Windows made a fantastic job fitting my new windows and doors. Great attention to detail, great help and advice. Everything chosen and fitted 100%
Kevin, Leicestershire Posted on 10/08/2017 , work completed 10/08/2017