Endorsed by Which?

Abbey Windows

4.9

27 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–14:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

OVER 26 YEARS OF UPVC DOUBLE GLAZING EXCELLENCE IN LEICESTERSHIRE.

For over 26 years Abbey Windows have been steadily building up an enviable local reputation as arguably the number one upvc double glazing window, door and conservatory manufacturer and installer, throughout Leicestershire. This is a fact that we are extremely proud of as we take customer satisfaction really seriously.

Whilst many window companies have come, and gone, we've gone from strength to strength. The business is still owned by the same team and many of the original staff are still with the company and we have a huge amount of experience that only comes with time. We put our success down to understanding the customers needs, manufacturing the very best products and a highly skilled team of installers who always go the extra mile with a keen eye for detail.

We are pleased to announce a number of new and exciting additions to our product range, including Vertical Sliding Sashes, Bi-Fold Doors, and Composite doors.

What we do

  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • French doors
    • Front door
    • UPVC doors
  • Roofers

    • Guttering, fascias and soffits
    • Roofline
  • More Services

    • secondary glazing
    • pvc-u windows
    • heat reflective glass

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
27 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Brilliant - Doors, Windows and Conservatory
Customer Service
Quality
Value
Excellent company that I couldn’t praise more highly. Around 22 years ago we had 8 windows, a door and conservatory from Abbey Windows, they did a great job and our experience has been excellent after sales support throughout that time, so much so we had them to do our replacement soffits, fascia's and guttering in 2013. This year we decided we wanted a change and decided to replace all our doors windows and conservatory and went back to Abbey Windows for a quote. From the early discussions, Vince and Anthony were very helpful during the design stage and when Gavin came to complete the detailed survey he came up with some excellent suggestions. The whole project went very well, the fitters Craig who installed our original conservatory (says something about the company that he is still there), Gavin and Richard were very professional, clean and tidy while they worked and did a superb job. Nothing was too much trouble, for me they are a team that go the extra mile and deliver. I would not hesitate to recommend Abbey Windows to anyone who wants a quality job.
Customer in Leicestershire Posted on 24/07/2024 , work completed 11/07/2024
A superb Abbey Windows replacement Conservatory
Customer Service
Quality
Value
We absolutely love our Abbey Windows replacement Conservatory. Ashley came to our home and within a few hours we had various options to choose from. Fitters Shane and Luke have done an excellent job in the removal of the original frame and roof and erecting the new. They were extremely conscientious in their whole approach and protected the floor whilst working. It was a pleasure having them to do the job. The finished conservatory is a joy to be in. The white of the frame interior and the glass roof have made a world of difference compared to the old brown frame and polycarb roof. We cannot recommend Abbey Windows highly enough!
Customer in Berkshire Posted on 09/11/2023 , work completed 25/10/2023
Great
Customer Service
Quality
Value
Used Abbey for a three story house refit including two sets of bi-fold doors, all windows and 3 replacement doors Very professional from start to finish
Customer in Berkshire Posted on 11/10/2023 , work completed 09/08/2023
Amazing company
Customer Service
Quality
Value
Hi Everyone, 12 years ago I had double glazing fitted at my property by a company based in Leicester the sales rep at that time surveyed the property and subsequently I went ahead with the quote and the windows and bay windows were fitted.18 months ago I noticed that a crack was forming across my top bay, I rang the company who fitted them and they came out and did a survey and realised that the reinforced plastic that was fitted at the time was Insufficient as there was a brick apex above, what happened next really surprised me. The company replaced both top and bottom bays at no cost to me as they were not happy with the product they had fitted 12 years earlier I cannot praise this company enough they went above and beyond I would like to thank Vince the owner Gavin the surveyor Craig the installer for everything they have done. Absolutely Fantastic Company Abbey Windows
Customer in Leicestershire Posted on 08/07/2022 , work completed 04/07/2022
Door Hinge
Customer Service
Quality
Value
Began to have problems with back door hinge after it was installed 3 years ago. A nice, friendly and polite chap arrived with covid mask turned up and rectified the problem. I cannot this company more from when we visited their showrooms to installation and now a minor repair. Highly recommend.
Customer in Slough Posted on 01/09/2020 , work completed 01/09/2020
My review
Customer Service
Quality
Value
They replaced every window & door in house. On time, on budget. Very competitive & very customer friendly. Any minor problems after completion were dealt with without question or query.
Nancy, Leicestershire Posted on 15/07/2019 , work completed 15/07/2019
Totally professional
Customer Service
Quality
Value
Everybody we dealt with were totally professional and the work carried out to the highest standard. Their aftercare service is also brilliant. I have already recommended them to several people locally.
Elizabeth, Leicestershire Posted on 17/04/2019 , work completed 17/04/2019
First class operation
Customer Service
Quality
Value
I acquired quotes for 4 upstairs windows, 3 bedroom & 1 bathroom from 3 local firms and 1 national firm, the 3 local were within £200 of each other, the national firms quote was sky high. Chose Abbey Windows as they appeared to be very helpful, gave informative answers to all my technical questions. They were not pushy in any way. I visited the showroom on a couple of occasions to inspect the products and was impressed with the detail and quality, no ugly 'V' joints! The fitting day was earlier than estimated during a very busy time for them over the Christmas period. The fitting was executed in challenging weather conditions but to a very high standard. Everything was left clean and tidy, all carpets covered with sheets to protect them. I would have no hesitation in using Abbey Windows for future installations. All supporting paperwork work supplied promptly, Fensa Certificate, Energy Rating, Policy of Insurance etc. Highly recommended.
Customer in Leicestershire Posted on 22/03/2019 , work completed 22/01/2019
Always first class service
Customer Service
Quality
Value
We had a new patio door and dining room floor to ceiling window fitted. This was the third times we went to Abbey windows, as previous work was excellent with first class service from estimate, through survey and final fitting. We were not disappointed. Despite poor weather on the second day, the work was carried out efficiently and with total protection of carpets and home. Abbey charged us a fair price, which, considering other suppliers, was very competitive, and also gave a discount for cash on completion. This is a company that we heartily recommend for quality, price and service.
Customer in Leicestershire Posted on 19/03/2019 , work completed 12/03/2019
Abbey Windows Conservatory
Customer Service
Quality
Value
We chose Abbey Windows to design and contract a "Gable Ended" Edwardian conservatory in white UPVC at our home. From start to finish, every member of the team have demonstrated to us that the company put the customer first. Our conservatory was built exactly to our specifications, and looks superb. The fitters who attended our address were very tidy, polite and professional throughout. Our build was scheduled Monday to Friday with completion right on time. The conservatory exceeded our expectations and is absolutely stunning! An excellent company with excellent staff and we have no hesitation in giving 5 star rating all round. Exceptional.
Nigel, Leicestershire Posted on 01/02/2019 , work completed 01/02/2019
Good job, polite and helpful staff, no problems with the product
Customer Service
Quality
Value
I had an upstairs main bedroom window, ground floor rear window and ground floor rear glazed UPVC door fitted in November 2017 (just over a year from the date of this review in Jan 2019). Abbey Windows were recommended by someone at work. The company were pleasant and professional to deal with, and made helpful suggestions about the bedroom window. The fitters on the day were polite and professional, and did a good job. About 6 months after the installation, some slight adjustment was needed to the rear door as it was a little high. this was resolved very speedily by the company and there have been no problems since.
Customer in Leicestershire Posted on 20/01/2019 , work completed 22/11/2017
Quality of Work
Customer Service
Quality
Value
We approached Abbey Windows in the late summer, as they were 1 of the 3 Double Glazing Companies we had contacted. At that early stage, Abbey responded to us in a professional manner, following which, they won our business. However, there was a longish lead time before they could give us a start date. This was due to them being busy, which we assumed was not a bad thing. We were contacted, asking if we would agree to commencing the 3 day job, on 2/Jan/2019. Despite fitting new windows/doors/soffits/fascia and guttering, in the dead of winter, we agreed. Although, in fairness we were given a discount for this During the 3 days, the 2 Fitters, Craig & Marty, worked longer hours than any workmen, that we have ever had working on our house. Starting at 8am through to late afternoon, finishing up working by torchlight sometimes. They were courteous, helpful and cleaned up every evening before leaving Thoroughly recommend this Company and its Employees
Customer in Leicestershire Posted on 15/01/2019 , work completed 04/01/2019
Very prompt and professional
Customer Service
Quality
Value
Quality fitting of a new conservatory roof. Beautifully done to budget and time. Pleasure to do business with this company.
Robert, Leicestershire Posted on 03/01/2019 , work completed 03/01/2019
Prompt, professional & considerate
Customer Service
Quality
Value
Installation of a new boiler window & built a step outside. All the staff, from the director down, were helpful during the whole process. Gary & Jim who did the work, were careful & co-operative. I was happy to have them in the house.
Marion, Leicestershire Posted on 10/12/2018 , work completed 10/12/2018
Wonderful windows
Customer Service
Quality
Value
We had eight windows and a door fitted, to match a back door fitted earlier. Having researched different PVCU - extrusions & prices, we settled on Abbey Windows as the best. Initial contact on survey were excellent as was the fitting over 2 days. Professional and polite staff who left no mess, an excellent job.
John, Leicestershire Posted on 30/10/2018 , work completed 30/10/2018
The whole experience was excellent
Customer Service
Quality
Value
After obtaining quotes from three local window installers, I chose Abbey Windows in Leicester to supply and fit six windows, including two bays, plus a new composite front door and matching side panels. Neither the most expensive or the cheapest of the three quotes, the whole experience has been excellent. The products are of a high quality and the workmanship and customer service is impressive. Everyone I dealt with - from MD Vince to Gavin the surveyor and the window fitters - has been friendly, helpful and professional. They go above and beyond to make sure the customer is happy and satisfied and take great pride in their products and work. I love the new Solidor front door, it has transformed the curb appeal of the house and has received many compliments. Thank you for a job very well done Abbey Windows!
Katie0604 Posted on 04/06/2018 , work completed 04/06/2018
Quality, friendly service.
Customer Service
Quality
Value
Very good advice in helping us make the right decision, culminating in a very professional and tidy job!
Charles Terence, Leicestershire Posted on 25/09/2017 , work completed 25/09/2017
Brilliant job!
Customer Service
Quality
Value
Would definitely recommend. Quality work at a good price. Good customer service at every stage.
Richard, Leicestershire Posted on 18/09/2017 , work completed 18/09/2017
Superb job
Customer Service
Quality
Value
Windows and storm porch look superb. Very polite and professional team. Extremely pleased we chose them. Excellent. We would have no hesitation in recommending them.
Victor, Leicestershire Posted on 22/08/2017 , work completed 22/08/2017
Brilliant Job
Customer Service
Quality
Value
Abbey Windows made a fantastic job fitting my new windows and doors. Great attention to detail, great help and advice. Everything chosen and fitted 100%
Kevin, Leicestershire Posted on 10/08/2017 , work completed 10/08/2017
Fantastic job
Customer Service
Quality
Value
Have used Abbey Windows on previous occasions and would always recommend and use again if required. The fitter (Craig) was very polite, efficient and worked very hard, doing a very professional job completed to a highest standards throughout. Well done Abbey Windows.
Angela, Leicestershire Posted on 05/07/2017 , work completed 05/07/2017
First class work
Customer Service
Quality
Value
The work started on time. The fitters were hardworking and helpful. They kept the mess to a minimum. The new roof and window to our son's room look great and we are very pleased with the result. We would certainly recommend Abbey Windows.
David, Leicestershire Posted on 21/02/2017 , work completed 21/02/2017
My Review
Customer Service
Quality
Value
Sales are good straight forward you get what you see and what you want. Product quality is top shelf. Fitting is second to none and they clean up after.
Graham, Leicestershire Posted on 26/08/2016 , work completed 26/08/2016
Would recommend to anyone!
Customer Service
Quality
Value
They took out my old patio windows and fitted new french doors. They were recommended to me and i would definitely recommend them to anyone myself. I had no problems with them and they were absolutely brilliant!
no name, Leistershire Posted on 16/06/2016 , work completed 16/06/2016
Really happy
Customer Service
Quality
Value
They fitted both a front and back door, and some conservatory windows. Really happy with the work, had no problems at all and would definitely recommend them.
Mrs Taylor, Leicestershire Posted on 16/04/2016 , work completed 16/04/2016
cant speak highly enough of them!
Customer Service
Quality
Value
Used them a few time; they have built our conservatory and replaced some windows/ I can't speak highly enough of them! They were always on time, always really clean and tidy and were really friendly! Recommended them to a few people who have also loved them!
Mr Cotterill, Leicestershire Posted on 14/04/2016 , work completed 14/04/2016
Will happily use this trader again
Customer Service
Quality
Value
Replaced french windows in a rental property. Really good job. Turned up on time & didn't inconvenience the tenant at all. I will happily use them again.
Julia, Leicestershire Posted on 01/03/2016 , work completed 01/03/2016