Endorsed by Which?

Ableworld Lincoln

Approved Service
Logo on white
Installation, Servicing and Repair
5.0

23 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
23 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New Stairlift Installation
Customer Service
Quality
Value
Work was done in a very professional manner. Installer was called Ryan. He was professional and conducted himself well. Very happy with new stairlift
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 26/07/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our Lincoln store and engineer were able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Prompt attention
Customer Service
Quality
Value
John treated us like royalty. We were recommended and would come again.
John, Lincolnshire Posted on 01/02/2019 , work completed 01/02/2019
The trader replied (on 18/02/2019)
Hello, Thank you for leaving us a kind review, we appreciate it. We are pleased that we could assist you in store with your mobility needs, and glad that John treated you like royalty! We hope to see you again soon in the near future. Kind Regards.
Totally professional.
Customer Service
Quality
Value
Nothing was too much trouble. They were efficient and friendly, full demonstration given and all packaging removed.
Lyn, Lincolnshire Posted on 22/01/2019 , work completed 22/01/2019
The trader replied (on 27/03/2019)
Hello Lyn, Thanks for leaving us some feedback, we appreciate it. We are pleased we could assist with your mobility purchase recently, and that you were happy with the service received. Kind Regards
Brilliant service
Customer Service
Quality
Value
Both Ryan and John were very helpful my bed would not go in. So they managed to get it in thorough the window. Gold stars too both of them.
Joyce, Lincolnshire Posted on 17/01/2019 , work completed 17/01/2019
The trader replied (on 27/03/2019)
Hi Joyce, Thanks for leaving us a kind review recently, we appreciate it. We are pleased that Ryan and John could assist you with your bed purchase, and that we could get it in through the window safely. We hope to see you again soon in the near future. Kind Regards.
Very helpful.
Customer Service
Quality
Value
I was served by Jennifer, who was very helpful and polite and a treat to be served by.
Sydney, Lincolnshire Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 25/07/2024)
Hello, Thank you for leaving us this review. We are thrilled to hear our Lincoln store was able to provide excellent service. We hope to see you again soon! Take care, Ableworld
Excellent product and service
Customer Service
Quality
Value
Fitted 'Simplicity 950' stairlift. Installed on day and time as arranged and on budget. Excellent installation engineer, polite and informative. Good quality product, good value. All round, very good job.
W, Lincolnshire Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 27/03/2019)
Hello, Thanks for leaving us some feedback, we appreciate it. We are pleased we could help with your stairlift installation recently, and that you were happy with the service given. We hope t see you again soon. Kind Regards.
Brilliant service.
Customer Service
Quality
Value
John treated me very well. Extremely knowledgeable, and we tested different models before settling on the S425 road scooter.
Roy, Lincolnshire Posted on 15/01/2019 , work completed 15/01/2019
Very helpful and thorough
Customer Service
Quality
Value
Explained everything well when quoting and installing. Very professional, tidy and clear instructions. Very understanding manner.
Brian, Lincolnshire Posted on 14/01/2019 , work completed 14/01/2019
The trader replied (on 27/03/2019)
Hello Brian, Thank you for leaving us some feedback. We are pleased that we could help you with your stairlift installation recently, and that you were happy with the service. Kind Regards.
Prompt and friendly.
Customer Service
Quality
Value
Friendly, helpfulness, everything was checked before delivery.
Christine, Lincolnshire Posted on 10/01/2019 , work completed 10/01/2019
The trader replied (on 01/02/2019)
Hello Christine, Thank you for leaving us a review, we appreciate it. We are pleased that we could assist you in store and deliver your mobility purchase. We hope to see you again in the near future. Kind Regards.
Excellent job, excellent Co
Customer Service
Quality
Value
I could not have been more welcome at Ableworld. They showed me all the scooters in stock and explained them without any pressure from them at all. I was able to select my scooter and when I discovered it was not quite suitable they brought me another. Great!
Mary E, Lincolnshire Posted on 09/10/2018 , work completed 09/10/2018
The trader replied (on 19/11/2018)
Hello Mary, Thank you for leaving us a review, we are grateful. We are pleased that we could show you all the scooters, and that you were happy with your purchase. We are pleased you are happy with your scooter too. Many Thanks.
John was very helpful
Customer Service
Quality
Value
Brilliant job on both visits, Thank you.
Catherine, Lincolnshire Posted on 11/09/2018 , work completed 11/09/2018
The trader replied (on 02/10/2018)
Hi Catherine, Thank you for leaving us some feedback, we appreciate it. We are pleased that John could help out with your mobility needs. Many Thanks.
Excellent service
Customer Service
Quality
Value
John & Jennifer are very professional and helpful. I needed a product which was out of stock. Jennifer arranged to have one a few days later and I collected it.
J, Lincolnshire Posted on 08/09/2018 , work completed 08/09/2018
The trader replied (on 21/09/2018)
Thank you for taking your time to leave us a kind review- we appreciate it. We are so pleased that John and Jennifer could assist you with your mobility aids in store, and that you managed to collect the product a few days later. We hope to see you in store again in the near future. Many Thanks.
Amazingly kind and efficient
Customer Service
Quality
Value
John was so helpful to three stranded ladies from London. Our whole day was looking like a disaster until Ableworld came to the rescue. If I lived locally I would certainly use them for any disabled needs.
Jo, London Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 21/09/2018)
Hello Jo, Thank you for taking your time to leave us a review- we appreciate it! We are so pleased that John could help you out whilst you were visiting the area! We hope you had a good trip and a safe journey home. Many Thanks.
Brilliant service
Customer Service
Quality
Value
John was excellent and looked after my needs. Great service.
Michael, Lincolnshire Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 21/09/2018)
Hello Michael, Thank you for taking your time to leave us a kind review- we are grateful. We are pleased that John could meet your mobility needs and help you out in store. Many Thanks.
Above and beyond
Customer Service
Quality
Value
John was amazing! We arrived in Lincoln with a mobility scooter and no key, this was at home 32 miles away. My friend was devasted. We called Ableworld mobility and John quickly found us a key to match our scooter and refused to charge us for the loan of it. He truly was our knight in shining armour.
Jane, Lincolnshire Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 21/09/2018)
Hello Jane, Thank you for taking your time to leave us a kind review- we appreciate it. We are so happy that John could help you and your friends with your mobility scooter incident and find you a matching key. We hope you enjoyed your visit, and hope to see you in one of our stores again in the near future. Many Thanks.
My review
Customer Service
Quality
Value
I would like to say the staff in the shop were very helpful & very caring & look after you. If I was giving marks out of 20 I would give 20.
Pamela Fay, Lincolnshire Posted on 06/09/2018 , work completed 06/09/2018
The trader replied (on 13/09/2018)
Hello Pamela, Thank you for leaving us a kind review- we appreciate you doing this. We are pleased that our staff could help with your mobility needs in store, and that you would mark us even further. Many Thanks.
Great service. Highly recommended
Customer Service
Quality
Value
John was professional, friendly and patient. He spent time with us telling us about the differences with the mobility scooters. My husband tried out two different scooters and very happy with my choice. John spent time showing us how the scooter took a part and how to reassemble it and explained features on it.
Anita, South Humberside Posted on 11/08/2018 , work completed 11/08/2018
The trader replied (on 05/09/2018)
Hi Anita, Thank you for taking your time to leave us a review, we appreciate it. We are pleased that John could help you and your husband with a new mobility scooter, and that you were confident of how to use it. Hope your husband enjoys using his new scooter. Many Thanks.
Caring and professional
Customer Service
Quality
Value
John and Jennifer. Brilliant service as always, would highly recommend.
Diana, Nottinghamshire Posted on 31/07/2018 , work completed 31/07/2018
The trader replied (on 17/08/2018)
Hello Diana, Thank you for taking the time to leave us a kind review, it is much appreciated! We are so pleased that we could help with your recent mobility service with us. Take Care.
Exemplary
Customer Service
Quality
Value
John was polite, caring and did what I asked. Very pleased.
David, Lincolnshire Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 08/08/2018)
Hi David, Thank you for leaving us a review, we are grateful of you doing so. We are so pleased that John could assist with your mobility needs. Many Thanks.
First class service
Customer Service
Quality
Value
Very helpful, professional and explained everything very well. Would recommend.
Mavis, Lincolnshire Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 08/08/2018)
Thank you for leaving us a kind review Mavis, we appreciate it. We are happy that you are pleased with the service you received, and are grateful that you would recommend us to others. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
John was extremely informative and helped, if I received this service everywhere, I would shop 24 hours a day.
Kerry, Lincolnshire Posted on 28/07/2018 , work completed 28/07/2018
The trader replied (on 17/08/2018)
Hello Kerry, Thank you for taking your time to leave us a kind review, it is much appreciated. Thank you for your kind words, we are pleased that John could assist you with your recent service, we will make sure your comments are passed onto him! Many Thanks.
Excellent service
Customer Service
Quality
Value
John was very caring and understood my needs. He did not push but assisted me in choosing a walker.
Poppie, Lincolnshire Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Thank you for your feedback Poppie. It's great to hear that John was able to help you while shopping in store and we hope you enjoy using your new mobility aid.
Lovely Experience
Customer Service
Quality
Value
John was very nice & caring he adjusted my wheel chair so it was just right for me.
Julie, Lincolnshire Posted on 20/03/2018 , work completed 20/03/2018
The trader replied (on 03/04/2018)
Hi Julie. Thanks for taking the time to leave us some feedback about your experience. We are pleased that John was able to help you with your wheelchair and we hope to see you again soon.