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Endorsed by Which? Trusted Traders

Ableworld Southampton

Approved Service
Logo on white
Installation, Servicing and Repair
Profile thumb ableworld logo transparent
4.9

255 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:30
  • Sunday 10:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

We are very proud of our highly skilled stairlift division. Our "in house" Stairlift Engineers provide a service second to none, and continually undergo training to ensure they understand all elements of our stairlifts. We stock both new and reconditioned stairlifts and also have a wide range of stairlifts that can be rented. Our engineers will look after you from quote to install and beyond.

To request more information or to book a FREE no obligation quote please give us a call on 0800 038 7800 today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Rise and recline chairs
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Disabled Lifts
    • Step Lifts
    • Through Floor Lifts
    • Stairlift Engineers
    • Powerchairs
  • More Services

    • stairlift repairs and servicing
    • stairlift removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Brilliant Service
Customer Service
Quality
Value
My enquiry about a stairlift was dealt with so efficiently. Visited the shop Monday morning and briefly enquired about cost. The engineer visited Monday PM and explained everything. Placed the order. Delivered and fitted to my satisfaction Friday of the same week. Fitted within the scheduled time and cost.
Customer in Southampton Posted on 26/07/2021 , work completed 23/07/2021
A good good service
Customer Service
Quality
Value
We visited the Southampton store to look at boot mobility scooters, to which there a good selection of scooter to choose from. We were given some information and demos about the scooters, which were tired out. We were put under no pressure to buy. We did decided to buy one, so thank you for the very good service and answered all the question that we asked and would recommend you to any one else and you also have a good selection of disability equipment to purchase and as from the Isle of Wight you were very easy to find. Thank you for making it a pleasant experience.
Trevor in Isle of Wight Posted on 13/07/2021 , work completed 12/07/2021
Mobility scooter
Customer Service
Quality
Value
Very pleasant and knowledgeable staff. No pressure to purchase. Delivery was on time as promised and the delivery drivers were very helpful. No hesitation in recommending Ableworld.
Bryan in Hampshire Posted on 06/07/2021 , work completed 05/07/2021
very happy customer
Customer Service
Quality
Value
Took my mobility scooter to Ableworld Southampton and got treated like a queen, the staff were fantastic very friendly and helpful especially Steve and Stewart who found the fault with my scooter and fixed it with in 24hrs at a very reasonable price. I would recommend Ableworld to anyone. Thank you.
Customer in Southampton Posted on 07/04/2021 , work completed 07/04/2021
The trader replied (on 04/05/2021)
Hello, Thank you for taking the time to leave us an excellent review. It's great to hear our Ableworld team at Southampton were fantastic, friendly and helpful during your visit. We are happy Steve and Stuart were able to identify the problem with your scooter and managed to fix it within 24 hours for you. We hope to see you again soon. Kind Regards, Ableworld
First class service from start to finish
Customer Service
Quality
Value
Supply and installation of a stairlift. We needed to get a stairlift quite quickly due to ill health. Jack came and surveyed was very clear on all of our options and cost. The stairlift was installed in a matter of days. All very professional and taking into account social distancing etc. We only had the stairlift for 3 weeks and then had it removed, again all very quick with no fuss. Being able to rent the stairlift was perfect. I would highly recommend and have done so for a relative in a similar situation. They received the same courteous and professional service from Jack.
Dean in Southampton Posted on 16/03/2021 , work completed 22/02/2021
The trader replied (on 06/04/2021)
Hello Dean, Thank you for taking the time to leave us a great review. It's great to hear that Jack was clear, courteous and professional when coming to quote and survey your stairlift. We hope to see you again. Kind Regards, Ableworld
stairlift installation
Customer Service
Quality
Value
Quick service from initial enquiry to installation of our stairlift. Nice and clean and tidy. Engineer was very professional and explained everything very clearly. Would recommend 5 star from start to finish.
Joseph in Portsmouth Posted on 20/01/2021 , work completed 18/01/2021
The trader replied (on 04/02/2021)
Hello Joseph, thank you for leaving us some great feedback. It's great to hear the process of your installation was smooth from our Ableworld Southampton store. We are happy we were able to help you with your new stairlift. We hope to see you again soon.
Superfast stairlift repair
Customer Service
Quality
Value
Unparalleled response from Ableworld Southampton. They fitted our stairlift several years ago, and it's still going strong. After taking my seat clumsily I managed to crack an arm (on the chair that is ). Asked for help last Friday evening, new arm fitted shortly after midday the following Monday. Really pleasant, careful (masked) friendly visit. Thank you so much.
Customer in Southampton Posted on 15/12/2020 , work completed 15/12/2020
The trader replied (on 29/12/2020)
Hello, Thank you so much for the lovely feedback, it is much appreciated. We are glad our engineers were covid secure and helpful. We hope to see you again soon.
Stilz lift installation by Ableworld, Woolston
Customer Service
Quality
Value
My wife (who suffers from MS) & I had decided against a stairlift not wanting the stairs cluttered We decided on a Stilz lift after trialling the demonstration lift at Ableworld's big showroom in Woolston, Southampton where we also tried a stairlift. A suitable space was identified for installation, a full survey conducted and lift installation started six weeks later. The floor in the first floor room was reinforced to cater for the opening, central heating pipe re-routed and electrical provision made. After installation the first floor room was completely redecorated, carpet re-laid and the ground floor room ceiling repainted. Instruction and demonstration of the lift was given and the job deemed completed. During the course of installation, four days, the Ableworld staff were very polite, informative with regard to the fitting, worked and left everything very clean and tidy. A Stilz Lift representative was on hand to oversee the actual lift installation and completion. We also purchased a good value 24 hour emergency callout and maintenance service for five years My wife has been using the lift daily for eight months without a hitch and is very pleased. We will thoroughly recommend Ableworld of Woolston, Southampton after our recent experience.
Customer in Hampshire Posted on 30/06/2020 , work completed 22/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/08/2020)
Thank you for leaving us some feedback. We are pleased that our team could help with your Stiltz home lift installation in your home recently, and really glad you were happy with the whole service from our team and from the Stiltz team too. We hope it is working well now and you and your Wife are enjoying using the lift. Take care
Excellent Service
Customer Service
Quality
Value
Excellent service, the two fitters who fitted it were very clean and wore all the protective gear, Stairlift is great for my husband.
Customer, Southampton Posted on 03/06/2020 , work completed 19/05/2020
The trader replied (on 04/06/2020)
Hello, Thank you for leaving us some kind feedback, we appreciate you taking your time to do so. We are pleased that we could help with your Stairlift installation recently, and are glad that you were happy with the overall service. Kind regards
Stair lift
Customer Service
Quality
Value
They put me in a new stairlift after my old one packed up. i phoned about it on Monday, the engineer was out Monday lunchtime, the other engineer was out on Tuesday removed our old one and put in the new one. The work was done without any problems at all. neat and tidy, everything is cleared up, it's beautiful and I'm so pleased with them. They came fully geared up with PPE gear. It was marvellous.
Customer, Eastleigh Posted on 28/04/2020 , work completed (undated)
The trader replied (on 04/06/2020)
Hello, Thank you for taking your time to leave us feedback about your recent Stairlift installation, we appreciate it! We are pleased that our team could assist you quickly, and glad you found the overall service marvellous. We hope your Stairlift is working well. Take care