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Ableworld (UK) Limited

Approved Service
Logo on white
Installation, Servicing and Repair
4.9

180 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

DECEMBER 2021
Dec 2019

About

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As well as being proud to be a Which? Trusted Trader we are also members of NAEP and CERA which gives you peace of mind that we’re a company you can trust. We are under a legal duty to supply goods that are in conformity with a contract of sale. We’re also recommended by the NHS as a Community Equipment Dispenser.

For more information, or free advice with no obligation to purchase anything why not give us a call.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Stairlift Engineers
    • Powerchairs
    • Mobility vehicle repairs
    • Disabled Lifts
    • Mobility vehicle servicing
    • Rise and recline chairs

  • Decking installers

  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
180 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 98% of customers
Sort by
My review
Customer Service
Quality
Value
Very high standard of workmanship.
Laura, Tyne and Wear Posted on 05/11/2018 , work completed 05/11/2018
Recommended
Polite and helpful
Customer Service
Quality
Value
Arrived on time. Polite, helpful explained workings clearly. Removed old chair lift leaving no mess.
Lucy, Cheshire Posted on 29/10/2018 , work completed 29/10/2018
Recommended
The trader replied (on 22/11/2018)
Hello Lucy, Thank you for leaving us a review, we are grateful. We are happy we could assist with your recent stairlift service, and that you were happy with the overall service. Many Thanks.
Excellent service
Customer Service
Quality
Value
Fitted new stairlift. Excellent service, could not be more helpful.
Albert, Cheshire Posted on 26/10/2018 , work completed 26/10/2018
Recommended
The trader replied (on 22/11/2018)
Hello Albert, Thank you for leaving us a review. We are happy we could help with your stairlift fitting- and hope it is working well! Many Thanks.
My review
Customer Service
Quality
Value
I am completely satisfied with the quality of the stairlift. The fitters were easy to get along with and carried out the work, quickly and efficiently. We were really happy with the speed at which the lift was measured, ordered and installed in the minimum of time. Excellent.
Margaret, Merseyside Posted on 23/10/2018 , work completed 23/10/2018
Recommended
The trader replied (on 31/10/2018)
Hello Margaret, Thanks for your review, we appreciate your feedback. We are pleased that we could help with your stairlift installation promptly and efficiently, and that you were pleased with your overall service. We hope you enjoy using your new stairlift. Many Thanks.
Excellent Job!
Customer Service
Quality
Value
Our stairlift was ordered on Wednesday morning. It was fitted and working within one hour and a half on Friday morning. Everything was explained by friendly and understanding engineer Tom. Can’t get better service than that. Thank you Ableworld. Mr Jones, Congleton.
William Posted on 20/10/2018 , work completed 20/10/2018
Recommended
The trader replied (on 26/10/2018)
Hi William, Thank you for leaving us a review, we appreciate all the feedback we get. We are so pleased that Tom could assist with your stairlift installation, and that it was installed promptly and to a high standard. We hope you enjoy using it. Kind Regards.
Scout Boot Scooter
Customer Service
Quality
Value
Thank you Ableworld Hanley, love my new mobility scooter, it got me around the whole Harry Potter Studio Tour successfully, it was extremely comfortable and easy to use and the accessory pack was a great help for our packed lunch and gifts. I highly recommend Ableworld to everyone they are a great shop for everything to do with people with mobility problems. They are friendly, helpful and very professional at their job.
Maureen Lawson Posted on 19/10/2018 , work completed 19/10/2018
Recommended
The trader replied (on 19/10/2018)
Hello Maureen, Thank you for your review- we are grateful of your feedback. We are so pleased you enjoyed the Harry Potter Tour- and that your new scooter was great use around it. We are happy we could help you enjoy your great day! Thank you for your kind words and for recommending us further. We hope to see you in store again in the near future. Kind Regards.
Very good
Customer Service
Quality
Value
Fitted new stairlift. Everything went well. Engineers very good, very helpful. Would certainly recommend.
Sylvia, Cheshire Posted on 19/10/2018 , work completed 19/10/2018
Recommended
The trader replied (on 21/01/2019)
Hello Sylvia, Thank you for leaving us a review, we appreciate it. We are pleased that we could assist with your recent stairlift installation, and that you were happy with the service received. Kind Regards.
Excellent
Customer Service
Quality
Value
The stairlift was installed by Chris Reeves.. He was excellent, very professional, as was Glen who fitted a charger on 28/9/18.
Bernard, Derbyshire Posted on 28/09/2018 , work completed 28/09/2018
Recommended
The trader replied (on 26/10/2018)
Hi Bernard, Thank you for leaving us a review, we appreciate your feedback. We are happy that both Chris and Glen could be at assistance to you, and that you were pleased with their work. Kind Regards.
An efficient and Professional Organisation
Customer Service
Quality
Value
We started looking for a stairlift on a Thursday, the Staff at Crewe store were helpful, pleasant and efficient. They arranged a representative to some out Friday who measured up and gave us the best option to suit our needs and the prices for new or used or rental. No pressure placed on us, we ordered with the office the next day and our stairlift was installed on Monday, took a couple of hours, was professionally installed, no mess and everything explained to us. The engineer was a credit to the Company. We have had a follow up call from the office, all the staff very pleasant. We would recommend this Company.
Woodpecker Posted on 26/09/2018 , work completed 26/09/2018
Recommended
The trader replied (on 10/10/2018)
Hello, Thank you for taking your time to leave us some kind feedback, we appreciate it. We are so pleased that we could assist with your recently stairlift installation, and that you were pleased with the whole service you received, from initial quote to our follow up call. We appreciate that you would recommend us further, and hope to see you again soon in the near future! Enjoy using your stairlift! Many Thanks.
Prompt and professional.
Customer Service
Quality
Value
Had new stairlift installed about 3 weeks. The engineer called Glyn, was very polite, did a very good job, also got the stair-lift made earlier for me and installed it, to my satisfaction.
Richard Allan, Powys Posted on 26/09/2018 , work completed 26/09/2018
Recommended
The trader replied (on 22/11/2018)
Hello Richard, We appreciate you leaving us a review, Thank you. We are pleased that Glyn could assist with your stairlift installation, and that he completed it quickly and to a high standard. Kind Regards.
Polite & very informative.
Customer Service
Quality
Value
From first visit to last very confident in information offered and advice given. Certainly a case of right person for the job, felt a genuine pleasure in his work, not just another customer.
Maureen, Clwyd Posted on 25/09/2018 , work completed 25/09/2018
Recommended
The trader replied (on 10/10/2018)
Hi Maureen, Thank you for leaving us a review- we appreciate it. We are so pleased that we could assist with your recent mobility needs, and that you were pleased with the service you received. We hope to see you again in the near future. Many Thanks.
Helpful and prompt
Customer Service
Quality
Value
Installed a stairlift. The Rhyl branch came out. Andy and Matt, very efficient and helpful. Very happy with my new stairlift. Would recommend.
Myra, Clwyd Posted on 24/09/2018 , work completed 24/09/2018
Recommended
The trader replied (on 18/10/2018)
Hello Myra, Thank you for leaving us a review- we appreciate you doing so. We are happy that Andy and Matt could assist with your new stairlift installation, and that you were pleased with the service provided. Thank you for recommending us further, we are grateful of that. Many Thanks.
Both
Customer Service
Quality
Value
Very impressed with Tom and his work. Good explaining the workings of the lift. Very polite and considerate. Very happy.
Joan, Cheshire Posted on 19/09/2018 , work completed 19/09/2018
Recommended
The trader replied (on 12/10/2018)
Hello Joan, Thank you for leaving us a review- we appreciate your feedback. We are pleased that Tom could assist with your new stairlift installation, and that you were pleased with the work he did. We are glad that you were happy with the service recvieved, and hope we see you again in the near future. Many Thanks.
My review
Customer Service
Quality
Value
Work carried out well, stairlift is perfect.
J, Clwyd Posted on 18/09/2018 , work completed 18/09/2018
Recommended
The trader replied (on 22/11/2018)
Thank you for taking your time to leave us a review. We are pleased that we could help with your recent stairlift installation. Many Thanks.
Totally satisfied
Customer Service
Quality
Value
I was on the point of writing to you to say how pleased my husband and I are with the stairlift and bath lift which were recently installed. Totally satisfied.
Jessie, Staffordshire Posted on 17/09/2018 , work completed 17/09/2018
Recommended
The trader replied (on 19/10/2018)
Hi Jessie, Thank you for leaving us a review- we appreciate your feedback. We are so pleased we could assist with your stairlift installation, and that you are happy with the overall service provided. We hope to see you again in the near future! Many Thanks.
Very helpful & polite
Customer Service
Quality
Value
Fitted staircase and bath chair in the same day, saw advert in newspaper. The gentleman who did the work very helpful and polite. I would recommend them to anyone.
Betty, County Durham Posted on 17/09/2018 , work completed 17/09/2018
Recommended
The trader replied (on 22/11/2018)
Hello Betty, Thank you for leaving us a review. We are pleased that we could assist you with both your stairlift and bath chair, and that we could complete this promptly and to a high standard. Thank you for recommending us further, we appreciate it. Many Thanks.
Prompt & professional.
Customer Service
Quality
Value
Stairlift fitted very quickly & cleanly, instructed as to working same, very clear & simple. Very nice fitter.
Nancy, Shropshire Posted on 14/09/2018 , work completed 14/09/2018
Recommended
The trader replied (on 12/10/2018)
Hi Nancy, Thank you for taking your time to leave us a review- we appreciate the feedback. We are happy we could help with your stairlift installation, and that you were pleased with the overall job. We hope you enjoy using your new stairlift. Many Thanks.
Excellent service and helpful advice
Customer Service
Quality
Value
Installation of stairlift, very pleased. I didn't have to wait for it to be installed. Very friendly service, glad to have it in my home especially after having a stroke after a fall in my garden. I moved here in May 2018 and this was my 2nd stairlift from Ableworld, this company in Cheshire, the other in Bromborough Wirral.
Irene, Merseyside Posted on 12/09/2018 , work completed 12/09/2018
Recommended
The trader replied (on 22/11/2018)
Hello Irene, We appreciate you leaving us a review- Thank you. We are so pleased that we could help with your recent stairlift installation, and that you were happy with the service provided. We hope it is working fine, and is helping with your mobility. Many Thanks.
Helpful, prompt, efficient service
Customer Service
Quality
Value
I was impressed with the professionalism and helpfulness of the trader from my first contact visit to discuss options to the installation of the stairlift and full operational instructions. The engineer was both efficient and courteous at all times. The work was completed as quoted and to my entire satisfaction. I have since received follow up from the trader confirming the availability of customer service and assistance if required.
Margaret, Staffordshire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
The trader replied (on 02/10/2018)
Hi Margaret, Thank you for taking your time to leave us a review, we appreciate it. We are pleased that we could help with the initial discussion, quotation, installation and then follow up, and that you were happy with the work. We are pleased that you were satisfied with our engineer, and we will pass the comments on accordingly. Many Thanks.
Excellent.
Customer Service
Quality
Value
We are very pleased with the stair lift. The service was excellent, very professional & we just could not fault it.
Ronald, Cheshire Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 02/10/2018)
Hello Ronald, Thank you for leaving us a review- we are grateful. We are so pleased that we could help with installing you a new stairlift, and that you were happy with the service you received. Take care.
Very good job, good service
Customer Service
Quality
Value
Our trader - Scot Robinson was very efficient explained everything to us, he was very good in everyway.
Kevin, Cheshire Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 31/08/2018)
Hi Kevin, Thank you for leaving us a review- we appreciate you taking your time to do this. We are so pleased that Scott could assist with your mobility service, we will make sure your comments are passed over to him. We hope to see you again in the near future, take care.
Prompt and professional.
Customer Service
Quality
Value
I rang to ask for a price for a stairlift. The representative arrived on the Thursday, as arranged. He measured up and gave me three options of price and type, e.g. new or second hand. The stairlift I chose was fitted in two hours the next day. Very impressed. Up to now, no problems, and I am very happy with the stairlift.
June, Staffordshire Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 21/09/2018)
Hello June, Thank you for taking your time to leave us a review- we appreciate it. We are pleased that our engineers could assist you with choosing a stairlift, and then installing and demonstrating it to you. We are pleased that you are happy with your stairlift and the service you received. Take care and Many Thanks.
Excellent
Customer Service
Quality
Value
Star lift fitted. Design survey and fitting, excellent. A1 all round.
John, Shropshire Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 19/10/2018)
Hi John, Thank you for your review. We are so pleased that we could install your new stairlift, and that our service was satisfactory. Hope to see you again in one of our stores in the near future. Kind Regards.
Good service.
Customer Service
Quality
Value
A stairlift was installed within a week of placing the order. The Ableworld shop in Northwich was very helpful, and the engineer who fitted the lift was on time, friendly and efficient. Very pleased with the service.
Brenda, Cheshire Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 28/08/2018)
Hello Brenda, Thank you for taking the time to leave us a kind review, we appreciate it. We are so pleased that our Northwich store and our engineer could assist you with your stairlift installation, and we hope to see you again in the near future. Many Thanks.
My review
Customer Service
Quality
Value
Service of an electric wheelchair (yearly service). Price charged was the price quoted work done on time.
Gareth, Shropshire Posted on 06/08/2018 , work completed 06/08/2018
Recommended
The trader replied (on 13/09/2018)
Hello Gareth, Thank you for taking your time to leave us some feedback- we appreciate it. We are pleased that we could assist with your electric wheelchair service, and hope it is running great now. Many Thanks.
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