Endorsed by Which?

Absolute Alarms & Security Systems Ltd

4.9

190 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Absolute Alarms and Security Systems Limited is an independent alarm company covering Essex, London, Hertfordshire, Kent, Surrey and Suffolk.

Call today for a free quotation and see how we can help you!

-25 Years Trading
-We Cover Your Area!
-Fully Insured & Inspected
-Free No Obligation Quotations
-Fast & Friendly Service
-Systems Repaired, Upgraded & Maintained
-All Types of Police Monitoring Installed & Covered
-Redcare Approved Installers
-Wireless Specialists
-Smart Alarms
-HD CCTV
-Pet Friendly Systems
-24 Hour Callout Cover
-Fully Inclusive Maintenance Contracts
-No Subcontractors

Trading since 1992, installing security systems for the past twenty five years, We are in the enviable position of being fully experienced with many types of security systems and a reputation for quality. We are approved and independently inspected by SSAIB. Installations comply fully with the current British and European Standards and we have achieved the Certificate of Excellence.

What we do

  • Alarm and security equipment installers

    • Alarm installation
    • Access control
    • CCTV installation
    • Door entry systems
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • More Services

    • burglar alarms
    • intruder alarms
    • cctv
    • home security
    • alarm

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
190 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good job, neat
Customer Service
Quality
Value
Friendly, neat and tidy.
M, Suffolk Posted on 02/02/2017 , work completed 02/02/2017
The trader replied (on 16/02/2017)
Dear customer thank you for recommending our services. We are please to see that you especially found us neat and tidy which normally goes hand in hand with a professional job. Absolute Alarms
My review
Customer Service
Quality
Value
Brilliant support, good explanation, thank you.
Simon, Suffolk Posted on 31/01/2017 , work completed 31/01/2017
The trader replied (on 14/02/2017)
Simon we at Absolute Alarms very much appreciate your kind words and the very high score given. Alarms systems can be quite technical but once explained and supported correctly give years of peace of mind. We hope your comments reassure other potential customers of this benefit. Absolute Alarms.
Not as good as expected
Customer Service
Quality
Value
Everything went well apart from some hidden charges. The alarm is supposed to call their centre once a day to make sure it is working. There is a charge for this call and the alarm can keep calling 4-5 times per day daily charging £1-2. Interestingly, they have the option to call a 0800 number which is free but I was not given the option until months later when I found out from the increased phonebils. When I asked to change my alarm to the 0800 they charged a fee for that!! Not very professional or respectful if you think that you meant to stay with them for many years.
Which? Trusted Traders Consumer Posted on 23/01/2017 , work completed 23/01/2017
The trader replied (on 24/01/2017)
Our charges are never hidden and were explained fully at quotation stage using a formal quotation. For police response, the charges referred to are the charges made by the customer's own telephone provider when the alarm sends a test signal which it has to do to comply with the current British and European standards. We have no control over the customer's own telephone contract and customers are charged by their telephone provider depending on the contract they agreed to. As the system rings an alarm receiving centre to achieve Police response we offered the customer the ability to call their Freephone number. This makes every call free but the alarm receiving centre levy a charge which is then passed on to the customer. This was again explained in writing, agreed, installed and paid for. We are not sure exactly what we could have done differently and are sorry to hear that we have not fulfilled your expectations.
My review
Customer Service
Quality
Value
Alarm install and handover.
Baddegama, Essex Posted on 17/01/2017 , work completed 17/01/2017
The trader replied (on 14/02/2017)
Thanks very much for your high score. Absolute Alarms
Helpful and friendly
Customer Service
Quality
Value
This all went well and the installers was really helpful and friendly.
Linda, Essex Posted on 13/01/2017 , work completed 13/01/2017
The trader replied (on 14/02/2017)
Linda thanks for your kind words, we make it our business to be friendly and helpful. Absolute Alarms.
Amazing job.
Customer Service
Quality
Value
Comprehensive service provided.
Arvinder, Essex Posted on 12/01/2017 , work completed 12/01/2017
The trader replied (on 14/02/2017)
Arvinder, Thanks for your review. Comprehensive is definitely one of the key requirements when installing a security system and we are pleased to have fulfilled this. Absolute Alarms.
Brilliant job.
Customer Service
Quality
Value
Max was a good worker today. Was very considerate when moving around the home when I have a small child around. Definitely recommend.
Joanna, Essex Posted on 12/01/2017 , work completed 12/01/2017
The trader replied (on 14/02/2017)
Joanna, Thanks for your very kind words. Max is one of our younger engineers but has still been trained to the same very high standard that all our engineers are. Our engineers try to be considerate during every installation especially where young and vulnerably people are present. I look forward to passing your comments on. Absolute Alarms.
My review
Customer Service
Quality
Value
Prompt & professional
Thomas, Essex Posted on 05/01/2017 , work completed 05/01/2017
The trader replied (on 14/02/2017)
Thonas, Prompt & Professional, these are key attributes to any business let alone one in the security industry. We expect very high standards from all our colleagues and it is good to see that we have delivered. Absolute Alarms.
Excellent job, helpful & professional
Customer Service
Quality
Value
On time, tidy and helpful throughout. Made sure we were completely comfortable with everything before leaving and did an excellent job. Highly recommended.
Leo, London Posted on 21/12/2016 , work completed 21/12/2016
The trader replied (on 14/02/2017)
Leo, your kind words will be passed on to the engineer concerned. It is our business to do an excellent job and leave the property tidy but it is very nice of you to acknowledge it. Absolute Alarms
Security installation
Customer Service
Quality
Value
Guys worked very hard, listened to our requirements well (grade II listed so plenty of these). Good demo of equipment, guys were pleasant.
Paul, Suffolk Posted on 21/12/2016 , work completed 21/12/2016
The trader replied (on 14/02/2017)
Paul thanks for your very kind words. We make it our business to listen first before recommending any security solution especially where the demands of Grade II listing have to be met. I am also pleased that the demonstration fulfilled your expectations. Best wishes Absolute Alarms.