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Endorsed by Which? Trusted Traders

Absolute Mobility Limited

Profile thumb absolute mobility png
4.8

93 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Absolute Mobility specialise in accessible bathrooms. Established in 2009, we install walk-in baths, easy access showers, wet rooms and power baths for private individuals who require safe to use and easy to access bathing facilities.

We also serve care homes and nursing homes.

We have been a member of Checkatrade since 2012 and a member of Which? Trusted Traders since October 2016.

Our appointment only showroom in Henley on Thames is the place to view and try out examples of walk-in baths, shower trays and a Windsor power bath.

Alternatively, a mobile showroom can bring an example of a walk-in bath to you for demonstration.

There are very few places to see a walk-in bath, so if you are considering one, please get in touch to try before you buy.

We design and install easy access/level access showers and wet rooms ensuring they are suitable for safe and easy access.

If you require a bathroom adaptation that is designed with your easy access needs in mind, please get in touch today.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
  • Plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
93 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Disabled shower installation
Customer Service
Quality
Value
The company has both designed and installed a shower enclosure for me obviously knowing the dimensions involved. The seat, shower rail, handrail, and 6 inches protruding control leave no space for me to maneuver, the shower curtain in use is constantly in contact with one's body as is the shower control, basically a very unpleasant experience. I have MS which affects my mobility and causes spams, pain and poor muscle control, this situation to me is a constant nightmare. The company offered to further install a wetroom at more cost to me knowing full well that I had already refused this option as over my budget when ordering last September. There are other additional issues to include, a shower and it was faulty from first use. The response from the company is that I agreed to the dimensions and signed the order. So basically it is my fault! The consumer rights Act 2015 says that the trader must perform the service the reasonable care and skill which they have not done. Their attitude to resolve has been one of complacency and their platitudes insincere. This has also been a very costly financial experience. I am a very upset and dissatisfied customer, however, I will continue to further my complaint as is necessary to achieve an outcome that is acceptable to me. I would advise being wary to enter into any business with this Company
Pamela Posted on 17/05/2021 , work completed (undated)
The trader replied (on 17/05/2021)
Dear Pamela, Thank you for sharing your feedback on the Which? Trusted Trader platform. We’re sorry that your experience didn’t match your expectations. After reading your comments, I would like to note that you had agreed to your shower dimensions and subsequently signed your order forms for us to proceed with your new bathroom installation and were happy throughout the duration of works. Absolute Mobility prides itself on great customer service and feels that we had listened to your issues and wanted to work with you to put things right. Please feel free to reach out to me on 01491 411041, with any comments, concerns, or suggestions you wish to share with us, we would be happy to discuss further. Kind regards Gary Watts
Very happy with our new bathroom
Customer Service
Quality
Value
Martin and Steph did a fantastic job installing our new walk in bath, and vinyl flooring. They were extremely friendly, respectful and tidy and completed the work on time. Nothing was too much trouble including supplying and fitting an additional basin which was not part of the original brief and reseating our toilet following a very challenging time removing the original flooring which uncovered some horrors beneath. Very happy with their work.
Lily in Staines Posted on 25/03/2021 , work completed 19/03/2021
The trader replied (on 25/03/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team.
Conversion to shower room
Customer Service
Quality
Value
Converting a standard bathroom to a shower wet room for person of limited mobility. Useful initial visit to specify requirement, and positive response to any subsequent modifications proposed. Pre-installation visit to assess site, consider what materials the team would need. Work started on time, and proceeded without interruption. Installation team was excellent, helpful, considerate, tidy. Result was superb and exceeded expectations.
Customer in Surrey Posted on 23/03/2021 , work completed 15/03/2021
The trader replied (on 25/03/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team.
Fantastic installation experience
Customer Service
Quality
Value
Absolute Mobility fitted a walk in shower for my mother. The whole experience from initial interest through to completed shower was first class. I was in contact with at least 7 different people from the company, all of whom explained the process all the way through and answered all my questions so that I knew exactly what to expect each step of the way with every step as explained. All were courteous and patient with excellent people skills. When it came to fitting, the two fitters had an excellent work ethic, were always accommodating when we needed to get into the bathroom, great patience and people skills. The job was finished on time, 10 out of 10 to all at this company, I would have no hesitation in recommending them.
Customer in Wokingham Posted on 16/02/2021 , work completed 05/02/2021
The trader replied (on 17/02/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team.
fitting new disabled bath
Customer Service
Quality
Value
Very efficient, polite and helpful.complied with covid rules at all times. Quality product installed by experts.
Philip in Buckinghamshire Posted on 12/02/2021 , work completed 09/02/2021
The trader replied (on 17/02/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team.
Excellent work
Customer Service
Quality
Value
The team arrived punctually every day and carried out there workload in a polite and cheerful manner. Their work was completed to an excellent standard keeping me informed as to their progress each day. At the end of each day they thoroughly cleaned the worksite. I am very happy with the end result and would recommend the company to family and friends without hesitation.
Customer in West Sussex Posted on 18/01/2021 , work completed 08/01/2021
The trader replied (on 19/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Imaginative design, executed well.
Customer Service
Quality
Value
A pokey bathroom became a wheelchair-compatible wetroom through imaginative design and intelligent implementation. The finish was neat and attractive. Courteous workmen discussed options as the work progressed and our cleaner was astonished how little dust was left when they had finished. Building rubbish was stacked neatly on the drive and cleared away the day the work finished. The conversion did present problems and there was some turbulence between the sale and the start of work, but the final result was as promised, at the price agreed and completed on schedule. Minor snags were corrected without quibble. Most importantly, we were given a ready-to-use wetroom as and when promised.
Customer in Cambridgeshire Posted on 08/01/2021 , work completed 30/10/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Install a tub
Customer Service
Quality
Value
We were pleased with the product, and the experience with the installation. They were very polite and cleaned up after.
Mrs Morris, Witney Posted on 26/11/2020 , work completed 07/11/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Excellent from all points of view
Customer Service
Quality
Value
From the first visit by James to discuss my requirements, to completion of a very successful bathroom conversion carried out by brothers Jim and Tom, and survey carried out by Trevor, everything was of a high standard. They were always tidy and polite and the work began and ended on schedule. Altogether Absolute Mobility is to be highly recommended. I am a very satisfied client!
Customer in West Berkshire Posted on 19/11/2020 , work completed 16/11/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Very impressed with this company throughout
Customer Service
Quality
Value
Helpful and pleasant first visit. Fitters very efficient and considerate. Very happy with the finished bath installation.
Customer in Surrey Posted on 15/10/2020 , work completed 01/10/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team