Endorsed by Which?

Absolute Mobility Limited

4.9

146 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Absolute Mobility – Accessible Bathrooms with Lifetime Peace of Mind

Absolute Mobility design and install accessible bathrooms to help people bathe safely and independently.

Established in 2009, we specialise in walk-in baths, level-access showers, wet rooms and power baths for individuals and care homes.

Every installation is carried out by our expert team and backed by our lifetime installation warranty for lasting peace of mind.

We’ve been proud members of Checkatrade since 2012 and Which? Trusted Traders since 2016.

Visit our showroom in Henley-on-Thames to try out walk-in baths and shower solutions.

Can’t travel? Our mobile showroom can bring a walk-in bath to you for a home demonstration.

With very few places to see a walk-in bath before buying, we encourage you to try before you decide.

If you need a bathroom designed around your mobility needs, get in touch today for expert advice and friendly, no-pressure support.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Electric Showers
    • Bathroom tiling
  • Plumbers

  • Kitchen fitters

    • Kitchen installation
  • More Services

    • walk-in baths
    • accessible shower
    • bathroom design installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
146 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Walk in shower
Customer Service
Quality
Value
Very pleased with the job from start to finish. The surveyor quoted on what we wanted not what he thought we should have. Installation was carried out well with minimum disruption. Finished job is excellent.
Simon, Kent Posted on 15/03/2017 , work completed 15/03/2017
Prompt and Professional
Customer Service
Quality
Value
Very pleased with the service, very clean and thorough, excellent service.
Derek, Middlesex Posted on 22/01/2018 , work completed 22/01/2018
Very impressed with this company throughout
Customer Service
Quality
Value
Helpful and pleasant first visit. Fitters very efficient and considerate. Very happy with the finished bath installation.
Customer in Surrey Posted on 15/10/2020 , work completed 01/10/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
New Wet shower room
Customer Service
Quality
Value
Due to my husband getting stuck in the bath, we had to consider a new way of life, without a bath! We did have a few Mobilty Bathroom companies come to visit us, but we finally decided upon Absolute Mobility. They were extremely encouraging about what they could do to make it perfect for us. They came on the appointed day and kept us informed of their progress everyday. Everything seemed to be so simple although it was a huge job. They were extremely tidy, rubbish in one place outside, and they kept to the one room. Thank you guys. Finally, I have to say on using our new room, that I feel I am on holiday in a posh hotel bathroom and it's now in my home!
Customer in Hertfordshire Posted on 01/08/2023 , work completed 21/07/2023
The trader replied (on 03/08/2023)
Good morning, Thank you for your feedback. Completing this project has been a pleasure, we are glad that you are so pleased with the end result, it certainly looks beautiful. Should you require anything in the future, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Top quality workmanship.
Customer Service
Quality
Value
What was quoted for was installed to very high standard. All employees we interacted with were polite, helpful and knowledgeable. The onsite tradesman, Trevor, was personable, and his workmanship was high quality. Tidy and cleaned up.
Joan, Berkshire Posted on 16/01/2017 , work completed 16/01/2017
Excellent job done
Customer Service
Quality
Value
The work involved in converting a bathroom to a wet room was done to a very high standard, efficiently and within the agreed timetable
Johnkenyon Posted on 27/03/2018 , work completed 27/03/2018
Fab job - highly recommended
Customer Service
Quality
Value
Complete bathroom re-fit with a walk in shower to replace the bath. Majority of work completed whilst we were on holiday, felt totally at ease with Martin & Errol having keys to the house (they even fed my plants!). Kept us informed with the only snag, a leak from the old bath, and finished a day earlier than estimated originally and with complete professionalism. Would very happily recommend this company and Martin & Errol in particular to do exactly what you want/need. Just keep the tea following!!
Malcolm, Oxfordshire Posted on 11/05/2018 , work completed 11/05/2018
Excellent
Customer Service
Quality
Value
Replacement of shower cubicle. Came out with speed and efficiency. Very good customer relations. First class result.
Which? Trusted Traders Consumer Posted on 26/11/2018 , work completed 26/11/2018
Install a tub
Customer Service
Quality
Value
We were pleased with the product, and the experience with the installation. They were very polite and cleaned up after.
Mrs Morris, Witney Posted on 26/11/2020 , work completed 07/11/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Very efficient
Customer Service
Quality
Value
Brilliant job. Very efficient service.
Kenneth, Wiltshire Posted on 12/11/2018 , work completed 12/11/2018
Imaginative design, executed well.
Customer Service
Quality
Value
A pokey bathroom became a wheelchair-compatible wetroom through imaginative design and intelligent implementation. The finish was neat and attractive. Courteous workmen discussed options as the work progressed and our cleaner was astonished how little dust was left when they had finished. Building rubbish was stacked neatly on the drive and cleared away the day the work finished. The conversion did present problems and there was some turbulence between the sale and the start of work, but the final result was as promised, at the price agreed and completed on schedule. Minor snags were corrected without quibble. Most importantly, we were given a ready-to-use wetroom as and when promised.
Customer in Cambridgeshire Posted on 08/01/2021 , work completed 30/10/2020
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Highly Professional Service
Customer Service
Quality
Value
Overall our experience with Absolute Mobility was highly positive, albeit some matters needed resolution. Initial planning went very well. However, there was some lack of product knowledge which caused consequent amendments, specifically, one product was unacceptable and had to be replaced. However, the company took the full cost for rectification. After initial planning, we did revise our requirement which was accepted and we were informed of an additional cost of £950. Whilst we thought this to be reasonable we were not provided with either an oral or written explanation detailing the costs, just the total. When we raised the matter we were given an oral explanation. Due to a delay in one product's availability, the implementation was in two phases. For both the same workmen came and they were excellent. They were true to every word of the company's promises and left us with a truly positive regard for their total competence. Clearly demonstrated through the ability to deal with some tricky issues that arose. The administration was covered and highly competent and proximate mater. All staff we met or spoke were polite, friendly and professional. If we required, we would most certainly use the company again. Additionally, we will have no hesitation in both speaking highly of them and recommending them to others.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
They've given me my independence!
Customer Service
Quality
Value
I had my shower room converted into a wetroom with washing toilet. Everyone I dealt with, from planning to completion were fantastic. Knowledgeable, understanding and courteous.
Which? Trusted Traders Consumer Posted on 12/08/2016 , work completed 12/08/2016
Prompt and professional.
Customer Service
Quality
Value
No hard selling by install consultant; sufficient time given for customer's needs; progress continually given by head office; job satisfactorily completed within agreed timescale; Highly impressed at all stages;
Keith D, London Posted on 02/05/2017 , work completed 02/05/2017
Installation of walk-in bath.
Customer Service
Quality
Value
First class service from the outset, including showroom visit, site visit, costing and installation.
JamieE Posted on 15/09/2017 , work completed 15/09/2017
Absolutely first class in always
Customer Service
Quality
Value
These guys were an absolute pleasure to deal with very courteous - totally reliable, excellent professionals from start to finish. On time and on budget, spotlessly clean. Highly recommended.
Andy, Surrey Posted on 05/02/2018 , work completed 05/02/2018
Excellent job.
Customer Service
Quality
Value
Very satisfied with the whole operation, which went like clockwork. The operative was first-class and extremely tidy, with everything left clean and neat every night. The result was as described with no extra costs. The firm was conscientious and considerate.
Michael, London Posted on 24/03/2018 , work completed 24/03/2018
Mobility bathing - advice and installation.
Customer Service
Quality
Value
The service received from Absolute Mobility has been of the highest standard with no sales pressure at any stage. On the appointed day and time, the surveyor arrived in a van fitted with two different baths so we could assess these particular products in advance of any order being placed. He advised us about their use and also on other options we had been considering. The survey he carried out was thorough and the budget we agreed remained unchanged. In due course, the team of two installers arrived on schedule, protection was provided for carpets, the walk-in bath with height adjustable seat was installed and remedial carpentry and tiling was carried out neatly and professionally. The installers were very helpful explaining carefully and demonstrating how to use the equipment. They were courteous, and cleaned up thoroughly each day. The electrician was very efficient and the electrical certificate was provided without delay. Communication with head office was excellent throughout. Absolute Mobility listened carefully to our needs and we are very pleased we followed their advice.
Customer in Poole Posted on 28/01/2019 , work completed 15/01/2019
Excellent service and wonderful job.
Customer Service
Quality
Value
From design to completion the work was undertaken in a very efficient manner. The work was done in a very clean way, and to an excellent standard.
Which? Trusted Traders Consumer Posted on 17/12/2018 , work completed 17/12/2018
Absolute Mobility Ltd
Customer Service
Quality
Value
I needed someone to remove my bath & replace it with a shower floor which I assumed was a fairly simple operation. However no one seemed very keen until I chanced upon Absolute Mobility. They came round in record time, set up a full survey which they then double-checked, & for less than their original estimate executed a very satisfactory result in the 4 days they thought would be necessary. The person they sent to do it was meticulous both in his workmanship & in vacuuming and cleaning up at the end of each day. He was also cheerful, efficient & a pleasure to have around. Over all, I could not have asked for more.
Customer in Reading Posted on 05/06/2019 , work completed 31/05/2019
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
An exceptionally well executed disabled bathroom/wetroom project
Customer Service
Quality
Value
Every aspect of the job was carried out exceptionally well, from assistance with the definition/specification of features to be incorporated, through planning, to all aspects of implementation and final inspection. The quality of workmanship was outstanding, and the project started and finished on schedule. All work, including clearance of existing fittings and other preparatory work, was carried out in a remarkably clean, tidy and efficient manner. The way in which the fitters devised and executed solutions to the inevitable minor unforeseen installation problems illustrated their exceptional professional skills. I cannot recommend Absolute Mobility too highly - they exceeded my expectations in every respect.
Customer in Surrey Posted on 09/03/2022 , work completed 25/02/2022
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
Excellent
Customer Service
Quality
Value
This firm carried out instructions as asked. Everything was done on time. The workmen went over and above completing the tasks they had to do, excellent service.
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 04/11/2022
Bathroom refurbishment
Customer Service
Quality
Value
We used Absolute Mobility to alter an existing bathroom so that my mum could have an accessible shower. The entire bathroom was stripped out and we installed new fittings, new tiles and new flooring. We were really impressed with the company's services from start to finish. The design stage was carried out carefully with plenty of time spent establishing what would work best. Communication was prompt & efficient throughout. The work on site was carried out to a really high standard. Martin was happy to discuss small details and very patient making sure all the small details were correct. Highly recommended.
Customer in High Wycombe Posted on 22/02/2023 , work completed 01/02/2023
Outstanding professional customer service
Customer Service
Quality
Value
I was doubtful that it was possible to convert my mother-in-law’s downstairs toilet into a wet room walk-in shower in order to accommodate her advanced immobility. However, from the first contacts with Darren and his team, our crisis was resolved by means of their technical expertise, professionalism and top-quality and prompt customer service. At every stage of the process, we were kept informed of progress and the work was completed on time and on the agreed price. I don’t normally bother with reviews but the level and class of service my family has received from Absolute Mobility has compelled me to report our experience.
Customer in Surrey Posted on 14/06/2023 , work completed 11/04/2023
The trader replied (on 20/07/2023)
Good afternoon, Thank you for your feedback. This installation was a pleasure to complete, we are delighted to have provided the best solution for your mother-in-law. Should you require anything further, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Fantastic company great work
Customer Service
Quality
Value
Absolute Mobility have been fantastic to deal with. We had no stress because they dealt with everything so professionally. Material’s arrived in good condition and on time. The workmen were excellent tidy and clean. They worked hard each day and nothing was too much trouble. Will certainly use Absolute Mobility again for the main bathroom. Thank you to all concerned.
Customer in Surrey Posted on 22/05/2024 , work completed 17/05/2024
The trader replied (on 29/05/2024)
Good morning, thank you so much for taking the time to leave a review! We are delighted with how happy you are with your experience with us at Absolute Mobility. When you are ready to do your main bathroom, please do not hesitate to contact us again :) So that we could thank you personally, would you be able to send us an email to info@absolutemobility.co.uk to confirm your name? We look forward to hearing from you again! Kind regards, Carolina.