Endorsed by Which?

Absolute Mobility Limited

4.9

146 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Absolute Mobility – Accessible Bathrooms with Lifetime Peace of Mind

Absolute Mobility design and install accessible bathrooms to help people bathe safely and independently.

Established in 2009, we specialise in walk-in baths, level-access showers, wet rooms and power baths for individuals and care homes.

Every installation is carried out by our expert team and backed by our lifetime installation warranty for lasting peace of mind.

We’ve been proud members of Checkatrade since 2012 and Which? Trusted Traders since 2016.

Visit our showroom in Henley-on-Thames to try out walk-in baths and shower solutions.

Can’t travel? Our mobile showroom can bring a walk-in bath to you for a home demonstration.

With very few places to see a walk-in bath before buying, we encourage you to try before you decide.

If you need a bathroom designed around your mobility needs, get in touch today for expert advice and friendly, no-pressure support.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Electric Showers
    • Bathroom tiling
  • Plumbers

  • Kitchen fitters

    • Kitchen installation
  • More Services

    • walk-in baths
    • accessible shower
    • bathroom design installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
146 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Disabled shower installation
Customer Service
Quality
Value
The company has both designed and installed a shower enclosure for me obviously knowing the dimensions involved. The seat, shower rail, handrail, and 6 inches protruding control leave no space for me to maneuver, the shower curtain in use is constantly in contact with one's body as is the shower control, basically a very unpleasant experience. I have MS which affects my mobility and causes spams, pain and poor muscle control, this situation to me is a constant nightmare. The company offered to further install a wetroom at more cost to me knowing full well that I had already refused this option as over my budget when ordering last September. There are other additional issues to include, a shower and it was faulty from first use. The response from the company is that I agreed to the dimensions and signed the order. So basically it is my fault! The consumer rights Act 2015 says that the trader must perform the service the reasonable care and skill which they have not done. Their attitude to resolve has been one of complacency and their platitudes insincere. This has also been a very costly financial experience. I am a very upset and dissatisfied customer, however, I will continue to further my complaint as is necessary to achieve an outcome that is acceptable to me. I would advise being wary to enter into any business with this Company
Pamela Posted on 17/05/2021 , work completed (undated)
The trader replied (on 17/05/2021)
Thank you for sharing your feedback on the Which? Trusted Trader platform. We’re sorry that your experience didn’t match your expectations. After reading your comments, I would like to note that you had agreed to your shower dimensions and subsequently signed your order forms for us to proceed with your new bathroom installation and were happy throughout the duration of works. Absolute Mobility prides itself on great customer service and feels that we had listened to your issues and wanted to work with you to put things right. This included using the Dispute Resolution Ombudsman, an independent adjudicator who looked at the case details and ruled in our favour advising that our response was a fair offer. Please feel free to reach out to me on 01491 411041, if you have any further concerns that you wish to discuss. Kind regards Gary Watts
Professional, great job.
Customer Service
Quality
Value
Would recommend, great job, good workmen. Had utility room converted to downstairs bathroom.
Samuel, Middlesex Posted on 21/06/2017 , work completed 21/06/2017
Adapted bathroom
Customer Service
Quality
Value
Very professional and courteous, also cleaned up after themselves very well and left the place as they found it.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 07/06/2023
The trader replied (on 20/07/2023)
Good afternoon, Thank you for your feedback, it is much appreciated. These quality's amongst are teams are what we pride ourselves on. Should you require anything further, please do not hesitate to contact us. Kind regards Sarah McCabe Operations Manager
Prompt & professional
Customer Service
Quality
Value
I had good advice as to the most appropriate solution when I visited their showroom in Henley. All subsequent appointments were on time and installations was done tidily and on schedule.
Ann, Kent Posted on 08/01/2018 , work completed 08/01/2018
My review
Customer Service
Quality
Value
Excellent job.
Eleanor, Derbyshire Posted on 04/06/2018 , work completed 04/06/2018
Bathroom refitted to budget and on time
Customer Service
Quality
Value
Replacement of old bathroom with walk in shower and new sanitary ware. Efficient initial meeting and survey. Good written communication prior to work starting (despite being out of the country). The fitter (Nigel) took 6 days to complete the work. Worked very tidily. Some issues which were corrected within a few hours of them being brought to head office's attention. Very pleased with the quality of the work. Verbal communication during and after the fitting could have been better. All in all, would recommend to others.
Customer in Buckinghamshire Posted on 27/06/2019 , work completed 18/06/2019
The trader replied (on 11/01/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with Absolute Mobility. Best wishes The Absolute Mobility team
Prompt and professional
Customer Service
Quality
Value
Clean tidy workmen, always on time, perfectionist installing shower.
Jennifer, Middlesex Posted on 19/02/2018 , work completed 19/02/2018
Good fitter
Customer Service
Quality
Value
New bathroom - into a bathroom for disabled use. Good fitter, on time. Cleaned up at end of day and were happy to work round me in my home.
Dennis, Buckinghamshire Posted on 02/01/2019 , work completed 02/01/2019
Efficient job
Customer Service
Quality
Value
My husband had become immobile after a fall so we had to make adaptions to the shower room very quickly. Absolute were very sympathetic and completed the work early so we could get my husband home from hospital.
Sue, Hampshire Posted on 27/02/2017 , work completed 27/02/2017
Efficient and considerate
Customer Service
Quality
Value
Trevor installed a walk-in shower for my father. He was punctual, efficient and always considerate of my father's needs and wished. The whole company was professional and courteous. The job was done well.
Michael, Hertfordshire Posted on 20/02/2017 , work completed 20/02/2017
My review
Customer Service
Quality
Value
Excellent job.
Sheila, Middlesex Posted on 06/12/2017 , work completed 06/12/2017
Complete Bathroom Replacement
Customer Service
Quality
Value
We were looking to replace our old bathroom to make it easier for my wife to use due to her mobility issues. James came to us and designed a completely new layout to include new comfort height toilet, pedestal, heated towel rail, a walk in shower with low level tray and folding seat, wall boards, flooring and extractor fan. The quote received was not the cheapest but we were impressed with the way James listened to our needs and designed a layout to suit. After the site survey was completed, the work was scheduled and started around 8 weeks after initial visit. The work took 12 days to complete, the fitters (Andy and Callum) were very pleasant , did a good job and cleaned up after themselves each day. All the rubbish was cleaned up and cleared on the final day of installation. After the fitters had left we noticed a few issues, but these were quickly dealt with by the team who were very responsive and keen to get things right. I have to say that the final shower room is superb and has made our lives much easier.
Customer in Luton Posted on 04/08/2025 , work completed 10/07/2025
The trader replied (on 06/08/2025)
Thank you so much for your kind and thoughtful review. We're delighted to hear that you're happy with the final result and that the new shower room has made such a positive difference to your daily life. It was a pleasure working with you to design a space tailored to your wife’s mobility needs. James will be pleased to know his efforts were appreciated, and we’ll be sure to pass on your kind words to Andy and Callum as well, they take great pride in their work and will be glad to know they made a good impression. We’re also grateful for your patience during the process and for giving us the opportunity to resolve the minor issues after installation. Customer satisfaction is very important to us, and it’s great to know our team was able to put things right quickly. Thank you again for choosing us, we wish you both many years of comfort and convenience in your new bathroom. Warm Wishes Operations Manager
Excellent work
Customer Service
Quality
Value
The work was carried out to a very good standard and on arrival back home the house was left clean and tidy. Would have no hesitation in recommending them as a team.
Sylvia, Buckinghamshire Posted on 20/11/2017 , work completed 20/11/2017
Excellent job, well planned.
Customer Service
Quality
Value
Excellent workmanship used initiative to update existing connections when fitting new walk-in bath. Unfortunately electrician used did not bother to replace items moved in the loft.
Peter, Essex Posted on 26/03/2018 , work completed 26/03/2018
Highly recommended!
Customer Service
Quality
Value
Very pleased with result - exactly as requested and really high quality finish. Smooth process of knocking 2 rooms into one and putting in bathroom without any problems.
Julia, Oxfordshire Posted on 17/08/2018 , work completed 17/08/2018
Which? Local Review
Customer Service
Quality
Value
Very helpful workers. Understanding and try very hard to provide safe and convenient appliances. The firm has a mobile van equipped with 2 of their baths and visit anywhere in the UK on request. Showrooms also available to visit in Henley on Thames. Much the best after searching hard.
Which? Trusted Traders Consumer Posted on 03/12/2014 , work completed 03/12/2014
Excellent job, well planned.
Customer Service
Quality
Value
Excellent workmanship used initiative to update existing connections when fitting new walk-in bath. Unfortunately electrician used did not bother to replace items moved in the loft.
Peter, Essex Posted on 26/03/2018 , work completed 26/03/2018
Excellent work.
Customer Service
Quality
Value
The transformation from bedroom to bathroom was carried out by two excellent workmen, Martin and Errol, who were a fantastic team. This job was challenging but they made light of the problems and did a fantastic job. They were reliable and punctual and it was a pleasure to have them in our home. The project went extremely smoothly from start to finish during which time they worked and left the area tidy both inside and out, where materials were left for collection. I cannot rate their work highly enough.
Lois, Buckinghamshire Posted on 19/03/2018 , work completed 19/03/2018
Faultless and very experienced
Customer Service
Quality
Value
This company is second to none. Pleasant, helpful and very professional.
Robert, Somerset Posted on 16/07/2018 , work completed 16/07/2018
Refurbishment of whole bathroom with walk in bath fitted
Customer Service
Quality
Value
The whole bathroom was refurbished with walk in bath fitted. Professional, friendly service from survey of the bathroom to completion. The fitters did a great job, they were punctual, polite and tidy. After care very good, a small fault on the walking bath door was resolved promptly.
Customer in Buckinghamshire Posted on 22/11/2018 , work completed 01/10/2018
Professional and friendly, very happy with my new bathroom
Customer Service
Quality
Value
There was excellent customer service from start to finish. From the initial visit the complete works were planned, which in my case included a good solution to create more space and simplify pipe work. It was great to have confidence that the work would be done according to the agreed timeframe. Errol and Callum duly arrived on the planned start date for the fitting. They used a dust extractor and masking tape to minimise dust in the rest of the property and tidied up at the end of the day. They took great pride in their work and consulted with me when necessary. They were a pleasure to have around. Everything was organised very well from the office by Emily and Sarah. I’m very happy with the finished bathroom, completed as planned. It was expensive but I now have a bathroom to be proud of. Many thanks to all those involved but especially to Errol and Callum.
Customer in Berkshire Posted on 28/06/2024 , work completed 21/06/2024
The trader replied (on 02/07/2024)
Good morning, thank you so much for taking the time to leave us such a lovely review! It was a pleasure working with you and in your bathroom, we are over the moon that you are happy with the results and the process. I will make sure to pass on your comments onto the team. Please do not hesitate to contact us should you need anything else in the future! :) Kind regards, Carolina.
Brilliant
Customer Service
Quality
Value
The service was brilliant from beginning to end. The office team were helpful and polite. Our shower doors were delayed due to the originals being damaged in transit but they got them replaced and delivered quickly. The fitters were courteous and very tidy, cleaning up at the end of each day. They were a delightful father and son team.
Kam Lynn, Oxfordshire Posted on 10/03/2017 , work completed 10/03/2017
Excellent work.
Customer Service
Quality
Value
The transformation from bedroom to bathroom was carried out by two excellent workmen, Martin and Errol, who were a fantastic team. This job was challenging but they made light of the problems and did a fantastic job. They were reliable and punctual and it was a pleasure to have them in our home. The project went extremely smoothly from start to finish during which time they worked and left the area tidy both inside and out, where materials were left for collection. I cannot rate their work highly enough.
Lois, Buckinghamshire Posted on 19/03/2018 , work completed 19/03/2018
Very happy with our new bathroom
Customer Service
Quality
Value
Martin and Steph did a fantastic job installing our new walk in bath, and vinyl flooring. They were extremely friendly, respectful and tidy and completed the work on time. Nothing was too much trouble including supplying and fitting an additional basin which was not part of the original brief and reseating our toilet following a very challenging time removing the original flooring which uncovered some horrors beneath. Very happy with their work.
Lily in Staines Posted on 25/03/2021 , work completed 19/03/2021
The trader replied (on 25/03/2021)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team.
Accessible Bathroom Installation
Customer Service
Quality
Value
The company installed an accessible wet room, removing all the existing fitting and replacing with new. They were easy to work with, the two guys doing the installation did a great job, overall very pleased with the finished product.
Customer in Windsor and Maidenhead Posted on 15/08/2021 , work completed 06/08/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team.