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Academy Heating Ltd

4.9

157 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Proud winners of the acclaimed Worcester Bosch 2020 environment awards for gas fired boiler installations, we deliver competitive and high quality installations of heating and hot water systems.

Academy Heating Limited has the technical knowledge, experience and expertise to provide specialist advice, high quality installations and an effective after care service.

We aim to deliver the most cost effective and efficient service at every stage of the lifespan of your heating system with minimum disruption.

We provide services for all domestic and light commercial work:

Free Survey and Written Quotes
Complete Boiler Installations & Servicing
Breakdown & Repairs
Radiators & Under Floor Heating
Power Flushing
Time & Temperature Controls
Gas safety Certificates
Unvented hot water storage
LPG
Solar hot water system's
Air to air heat pumps & air to water heat pump's

As Worcester Bosch Accredited Installers we provide up to 10 years manufacturer’s guarantee.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing

  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Home energy analysis
    • Ground source heat pumps

  • Gas installers

  • More Services

    • lpg installation
    • unvented hot water storage
    • commercial boilers

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
157 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Excellent job - I thoroughly recommend them
Customer Service
Quality
Value
Academy Heating fitted a new boiler on 3rd April. They are easy to communicate with, by email and phone, and they turn up as planned and do exactly what they say they will do. The work is done carefully and it is clear that they are experts in what they do. John and his team are friendly and tidy workers. Clare is equally helpful and friendly with the office side. The new boiler has been working without a hitch for several weeks now. There was a minor issue early on with an air-lock in the pipework leading to one of the radiators, and they came back and fixed it (for me, coming back to fix teething problems is the best sign of all). I will be using them in the future for my boiler servicing. I am very glad to have found them, and I thoroughly recommend them to others.
Mann Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 16/05/2018)
Dear Mr Mann, Thank you for your kind words. It was our pleasure to work for you, we look forward to seeing you for your annual boiler service next year. All the best, take care. Clare
Academy Heating Ltd
Customer Service
Quality
Value
John, the boss and his workers were a pleasure to deal with. John spent 1 1/2 hours looking at early problems with the boiler that another engineer caused without any charge. Once I decided to buy a install a new boiler the service was prompt and very professional.
Anthony, Essex Posted on 18/04/2018 , work completed 18/04/2018
Recommended
The trader replied (on 16/05/2018)
Dear Anthony, Thank you for your feedback. We are very pleased you were happy with the service we provided. Kind regards, Clare
Thank you! Job well done.
Customer Service
Quality
Value
Would certainly recommend Academy Heating if you are considering a boiler replacement. John provided a quick, competitive quote and he and Clare patiently answered all my queries and concerns whilst I was trying to make a decision. I felt their edge was their personal service and I felt I would be a part of their 'boiler family' after installation rather than a number on a spreadsheet. John and his team carried out the works quickly, neatly and efficiently. Thank you to Academy Heating for a job well done!
Graham, Essex Posted on 12/04/2018 , work completed 12/04/2018
Recommended
The trader replied (on 16/05/2018)
Dear Graham, First off let me welcome you to our ever growing boiler family :) Thank you for your lovely feedback. We understand that making a decision on getting a new boiler is not one that is taken lightly and there are certain anxiety's with choosing the right installer and company. I am pleased that we helped ease this for you and that you felt supported with the questions you had. We look forward to seeing you next year for your annual boiler service. Kind regards Clare
An excellent and very professional service
Customer Service
Quality
Value
After just having John and his team fitting a new boiler and water cylinder, I can highly recommend them, it is so good to find capable, knowledgeable tradespeople who complete work to a high standard on time, at an agreed price.
DaveWend Posted on 06/04/2018 , work completed 06/04/2018
Recommended
The trader replied (on 16/05/2018)
Dear Dave, Thank you for taking the time to leave us your feedback. We are so pleased you are happy with the service we provided and we thank you for your recommendation. We look forward to seeing you again next year for the annual service. Kind regards, Clare
Really Professional Team
Customer Service
Quality
Value
John & his team arrived on the day arranged & on time. They worked cleanly & efficiently. One part of the boiler casing had a slight scratch & John ordered a new part without me even having to mention it. A very professional job. Clare, their office manager is really organised & answered my emails very promptly. I would highly recommend them.
Kate, London Posted on 27/03/2018 , work completed 27/03/2018
Recommended
The trader replied (on 16/05/2018)
Dear Kate, Thank you for your lovely feedback and kind words. It was our please to work for you and we are delighted you are happy with the service you received from us. We look forward to seeing you again next year for the annual service. Kind regards, Clare
5 Star work and service
Customer Service
Quality
Value
Used Academy Heating a few times now, so happy with their work and service.
Daniel, Essex Posted on 20/03/2018 , work completed 20/03/2018
Recommended
The trader replied (on 16/05/2018)
Dear Daniel, Thank you for taking the time to leave a review and feedback. Its is always such a pleasure to do work for you and we look forward to seeing you again in the future. Kind regards, Clare
5 Star work and service
Customer Service
Quality
Value
Used Academy Heating a few times now, so happy with their work and service.
Daniel, Essex Posted on 20/03/2018 , work completed 20/03/2018
Recommended
Boiler service and safety certificate
Customer Service
Quality
Value
John gives a first class professional service second to none. I have used him for some years and would highly recommend his company Academy.
Stanley, Essex Posted on 08/03/2018 , work completed 08/03/2018
Recommended
The trader replied (on 16/05/2018)
Dear Stanley, Thank you for your feedback. Academy has indeed been doing your work now for several years and we feel you are most certainly one of the family :) Always a pleasure. Kindest regards, Clare
Superb Customer Support
Customer Service
Quality
Value
My elderly mother called during the extremely busy 'Beast from the East' period. Clare's remote support (pending fixing a time the engineer could visit) was superb, even with my mum's layman description of the issue, Clare correctly diagnosed the problem and sent a handy you tube link to allow us to 'self help' as the first measure. She also promptly and patiently responded messages and calls. Her advice was spot on and she got us back and running. Once the rush is over, we will definitely be getting some maintenance work done by this genuinely helpful company. Thanks a lot
SM1300 Posted on 02/03/2018 , work completed 02/03/2018
Recommended
The trader replied (on 16/05/2018)
Hi there, Sorry I can not see your name, However I have a very good idea who you are :) It was my absolute pleasure, I was just so glad I could assist you and your mother in that very busy cold period. You and your mum were a delight to assist in all the chaos that was the beast from the east, you really did make me smile though the day. Take care and I hope we see you in the future. Kind regards, Clare
My review
Customer Service
Quality
Value
Excellent.
Angela, Essex Posted on 01/03/2018 , work completed 01/03/2018
Recommended
The trader replied (on 16/05/2018)
Dear Angela, Thank you for taking the time to leave your feedback and review. Every feedback left for us means the world and helps us so much. Kind regards, Clare
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