Endorsed by Which?

Acorn Windows (Nottingham) Limited

4.9

175 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–15:00
  • Sunday 10:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020

About

Are you thinking about buying new windows or doors? adding space with a conservatory or protecting your home, from whatever the winter can throw at it, with new facias and soffits? If you are, there are a lot of companies to choose from.

But what if you wanted a peace-of-mind, stress free, finished job that you could be proud of? what if you decided to choose Acorn Windows?

With Acorn Windows you’ll get all this and more from a family run company that arguably cares more about their customers than any other in Nottingham. From the moment you give us a call, drop us an email or pop in to see us at our showroom in Wollaton we’ll make your life a lot easier, and make sure you get quality, service and backup.

Don’t just ‘replace your windows or doors,’ don’t just ‘install a conservatory’, don’t just ‘replace your roofline’...

...choose Acorn Windows Nottingham, a trusted and loved local company.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Window consultants
    • Aluminium Windows
    • Timber windows
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • French doors
    • Composite doors
    • UPVC doors
    • Timber doors
  • Builders

    • Extensions
  • More Services

    • rooflines
    • porches
    • lantern roofs
    • car ports

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
175 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional, knowledgeable and friendly
Customer Service
Quality
Value
Very happy with my double glazing at my flat in West Bridgford. All staff were professional, knowledgeable and friendly.
Customer in Nottinghamshire Posted on 14/11/2019 , work completed 29/10/2019
The trader replied (on 29/11/2019)
It is pleasing to know we have another satisfied customer who has taken the time and trouble to leave a positive review … thank you from James and the team
Acorn windows deliver quality service
Customer Service
Quality
Value
I have used Acorn Windows for substantial works on two houses to date. Work includes 2 sets of patio doors, double French doors, a large conservatory, orangery and skylight, 2 bay windows and black front entrance doors. The work is finished to a high quality which is one reason for my returning business. What impresses me more is the aftercare that this family business delivers. There is never a quibble when an issue arises. A ten year guarantee means ten years where Acorn are concerned. Something not experienced with other companies. They are friendly too at every level. I can't recommend this company enough.
Customer in Nottinghamshire Posted on 21/10/2019 , work completed 21/10/2019
The trader replied (on 29/11/2019)
At Acorn we really appreciate you taking the time to leave this comprehensive review. Thank you also for your continued custom - we seem to have carried out a lot of work for you! We will never stop looking after our customers - after sales is the key to any company's success … we started with that view in 1989 and nothing has changed.
Fabulous quality and service, yet again.
Customer Service
Quality
Value
We needed new entrance doors at our Scout Hall and obtained 3 quotations. I was delighted to see Acorn gave us the best quotation because when they had rebuilt my conservatory at home 12 years earlier they did a great job at an excellent price. There sales pitch was not “hard sell”, genuinely knowledgeable and friendly. The double, outward opening doors were fitted on a day that suited out usage of the Hall. The fitters were polite and careful and cleaned up thoroughly. It was a delight to be able to recognise people who had worked on my conservatory 12 years ago...and they were still working for Acorn. Thank you James and all your team, we are happy to recommend you without any reservations.
Tim, West Bridgford Posted on 03/09/2019 , work completed 02/09/2019
The trader replied (on 04/09/2019)
Hello Tim, thank you very much for taking the time to post a review. It was a pleasure to work with you again. I am sure the French Doors will be well-used, it is a very busy Scout Hall! Kind regards, James
Excellent advice, product, installation and service...
Customer Service
Quality
Value
James visited and gave honest advise on what door and glass we required and left a quality brochure for me and my wife to consider the design. Ordered a new composite door with side panels - grey outside and white inside. Confirmation came with the installation date and on the day (as promised) the guys came and did a great job + helped me fix/adjust another door. All clean and tidy and the door is excellent. All in all very help happy with all aspects and would thoroughly recommend Acorn Windows.
Paul, Nottinghamshire Posted on 01/08/2019 , work completed 01/08/2019
The trader replied (on 13/08/2019)
Thank you Paul - it is very kind of you to leave such a positive review - I drive past your house on my way home from work and (although being biased) the door looks fabulous! Thank for choosing Acorn
Wow
Customer Service
Quality
Value
Having just had a replacement roof fitted to our conservatory by Acorn Windows we have nothing but praise for this company. Polite, punctual, and very professional from start to finish. Well done to all concerned
C&M, Keyworth Posted on 31/07/2019 , work completed 18/07/2019
The trader replied (on 13/08/2019)
James Hibbert replies - thank you so much for choosing Acorn. I remember meeting you initially when you had damage to your existing conservatory roof. Having given you a number of options I am pleased that you are happy with your new roof.
Poor service and delays
Customer Service
Quality
Value
We were contacted 2 days before our patio doors were to be fitted and told the supplier had not provided them. This led to a further 3 week delay. The fitters arrived late in the morning on the day and when we phoned, we were told they had “overslept”. Trims were not fitted and we were told they would call back when the supplier had provided them. We phoned a couple of weeks later, having heard nothing and a date for a fitter to call was arranged. The fitter did not have the trims when he came but made adjustments and fitted a number of screws that had been omitted. A further date was arranged for the trims to be fitted but the fitters did not arrive on the day, despite me phoning the office late in the afternoon and being assured they would come. They phoned the next day saying they had been delayed and were coming that day. I asked the fitters to tell someone from the office to contact me as I was unhappy with the service. The next I heard was a phone call asking for payment, some 3 weeks later. We used this firm because they are local and we believed we would get a good service. We would not use them again and would not recommend them.
Customer in Nottinghamshire Posted on 16/07/2019 , work completed 20/06/2019
The trader replied (on 30/07/2019)
James Hibbert MD of Acorn replies ... Having become accustomed to getting such positive feedback from our valued customers it is naturally hugely disappointing to have a dissatisfied customer and on behalf of everyone at Acorn I would like to apologise to our customer. I have been in touch to learn more about their experience and offered to meet them personally but my offer was politely declined. In fairness this was a bespoke dual colour aluminium door and we would have known at the outset that this would take a long time to complete a) due to the order process for this product and b) because we could not order any decorative trims until the job was complete because they would have to be individually sprayed to the bespoke colour and you cannot determine which trims are required until the door is installed. From now on we will make customers with this type of product more aware of the delay after the initial installation before the project can be completed. As it used to say on my school reports - "could do better". We will learn from this as a team and have donated £100 to The Friary Homeless Charity based on Nottingham.
Replacement windows
Customer Service
Quality
Value
A great job ,done quickly and professionally by two lovely lads. Andy and Dave. Everything left clean and sparkling. Lantern roof next at a later date. Would recommend.
Customer in Nottinghamshire Posted on 20/06/2019 , work completed 18/06/2019
Excellent Service
Customer Service
Quality
Value
The handle to my front door failed locking me out of my home after 22 years of constant use. I rang Acorn windows and within 30 minutes James came to my rescue and opened the door for me,he then made an inspection of the door and recommended I should consider replacing the said front door. Having experienced the prompt and professional support given by Acorn I decided to purchase a new door. Acorn have lots of designs and colours to choose from but I eventually decided on a black composite door with red stain glass. It looks fantastic l am very pleased with my purchase. Thank you to Dave and Brad who fitted my door in no time at all and left everywhere clean and tidy. I highly recommend Acorn Windows
Mary Ridley, Nottinghamshire Posted on 16/06/2019 , work completed 12/06/2019
The trader replied (on 29/11/2019)
Hello Mary - I remember, you called when I was on the school run and I happened to be passing your village. Technical skills are not my forte so this was definitely a "one-off" but at least we sorted everything out and I am pleased that you are delighted with your new door.
Brilliant job
Customer Service
Quality
Value
Quick, nice lads, great finish.
Vicky, Nottinghamshire Posted on 24/05/2019 , work completed 24/05/2019
Good service
Customer Service
Quality
Value
The service was very efficent and I would reccomend to anyone else. The engineer who fitter the lift was very good.
Joan Posted on 17/04/2019 , work completed 17/04/2019
The trader replied (on 30/07/2019)
Thank you Joan - as much as we really appreciate positive feedback I have to be honest and say that I think your review is for "Acorn Stairlifts" not Acorn Windows. I founded Acorn Windows 30 years ago based on honesty so don't want to claim credit when it is meant for another company ... Regards James Hibbert MD