ActFast Solutions Ltd

ActFast Solutions carried out work to decommission an old air conditioner and install three new interior units with a new exterior unit. Omar maintained an excellent level of service throughout the project. This included (but not limited to); talking us through the stages of the decommissioning and install (so we could plan our home working around it), arranging and liaising with the electrician, cleaning up and making good so that the finished work look great and much more. His customer service is exemplary, with a friendly and professional manner you would expect from the very best contractors. He is also very detail oriented and was highly receptive to our needs - including knowing which rooms we wanted our cats in! We will definitely use ActFast Solutions again and would highly recommend them to anyone with any heating or air conditioning needs.

An external pipe sprang a leak on a Saturday afternoon, and we contacted Omar at ActFast who let us know the cost and was able to come over within the hour. The pipework that had failed was part of a DIY job by a previous owner. Omar went out of his way to fully replace both this and a similar pipe next to it which was wobbly and could have suffered similar problems.

Omar completed the work on time, and to a high standard. He cleared up after him. After I had paid the second invoice I noticed a small leak coming from one of the radiators. I emailed him late in the evening to ask that he come over and fix it. He replied early the next morning and said he would come over within the hour. He did just that and fixed the problem.

Omar went above and beyond to help me work out my options to solve a complex heating issue I've been having for months. He drove over and kindly drew out a diagram to explain all the aspects on my heating system, which made it really easy to follow along with. He provided some great advice on some potential work, and offered this with no charge. Really friendly guy - would definitely reach out to him for future work.

Shower mixer tap failed so the shower could not be turned off, therefore had to shut off water supply to the house. Called Actfast at random as they were the first to appear on an internet search of local plumbers - what a great decision! Omar arrived within the hour and had the fault diagnosed immediately. Had to disassemble the mixer, go to obtain a replacement part and then complete the job. All fixed within two hours. Omar is friendly, helpful, cheerful and 'goes the extra mile' but, above all, he is highly skilled and professional. I would recommend Omar highly to anyone with a plumbing problem, especially in an emergency.

Extremely impressed with Omar. We had an issue with the heating always turning the hot water on. He was prompt, very friendly and patient (deliberately taking time to explain the problem and how it could be fixed). I found Omar by chance, and I can assure you, I will be using him in the future.

I phoned Omar about 8.30 today (Monday May 2oth) and he came round in about half an hour which was great. We wanted a leaking kitchen tap repaired and an outside garden tap replaced. Omar identified what was required, obtained the parts and carried out the work to an excellent standard. Omar was very friendly and helpful and we would certainly use him again.

I have used Actfast Solutions for many many years. Omar is always very thorough and professional in all aspects of his work. Always keeps you informed on how the job is going. He takes great pride in everything he does and I would highly recommend him

Absolutely amazing service! We recently had air con installed by Actfast and I cannot fault the service received! Omar was super respectful of my property, he installed the a/c to a really high standard and went above and beyond to ensure everything was neat and tidy. Communication was great, Omar kept us up to date every step of the way with our installation. Very competitive pricing. I would not hesitate to recommend ActFast to anyone who is looking to install a/c in their homes!

I've had Omar help with my boiler twice now. First time to carry out a major service which he was very helpful with and explained everything, the process, why he was doing what he was doing and how he has come to the price of everything, very thorough. Second time having Omar round was today, after I called him late last night he came round today at 8am to help with my leaking boiler, he even offered to come last night. Thankfully Omar fixed my boiler in no time at all and gave me a good price. We will always have Omar back when needed and would recommend him to all of our neighbours.